Windsor EXPERT User manual

MODEL POWER SOURCE
EXP 115V ELECTRIC
98363 08/14/07
AB
CARPET EXTRACTOR
Read these instructions before using the machine

MACHINE DATA LOG/OVERVIEW
EXP 98363 08/25/04
1
For the name and address of your dealer contact: Windsor Industries
YOUR DEALER
Name: __________________________________________________________________________________________________
Address: _______________________________________________________________________________________________
Phone Number: _________________________________________________________________________________________
MODEL _______________________________________
DATE OF PURCHASE __________________________
SERIAL NUMBER ______________________________
SALES REPRESENTATIVE # _____________________
DEALER NAME ________________________________
OPERATIONS GUIDE NUMBER ___________________
PUBLISHED __________________________________________

TABLE OF CONTENTS
EXP 98363 08/25/04
2
Machine Data Log/Overview.........................1
Table of Contents..........................................2
HOW TO USE THIS MANUAL
How to use this Manual.................................1-1
SAFETY
Important Safety Instructions........................2-1
Hazard Intensity Level ..................................2-2
Grounding Instructions..................................2-3
OPERATIONS
How It Operates............................................3-1
Controls.........................................................3-2
Operating Instructions...................................3-3
MAINTENANCE
Protect From Freezing..................................4-1
Daily/ Regular Maintenance..........................4-1
Periodic Maintenance. ..................................4-1
Brush Assembly............................................4-1
Service Schedule..........................................4-2
To Access Pump & Brush Motor ..................4-3
Solution Valve Cable Adjustment .................4-3
Spray Jet ......................................................4-3
Vac Motor Brushes ......................................4-4
Vacuum Motor Replacement. .......................4-4
Wiring Diagram.............................................4-5
Troubleshooting Chart ..................................4-6
GROUP PARTS LIST
Vac/Solution Tank/Control Panel................5-1
Brush/Brush Motor/Frame...........................5-3
Pump Assembly..........................................5-5
Solution Lever/Main Handle........................5-7
Recovery Tank............................................5-9
Solution Plumbing/Spray Jet.......................5-11
Suggested Spare Parts/Accessories ..........5-13
Warranty ...........................................…...…5-14

HOW TO USE THIS MANUAL
EXP 98363 08/25/04
1-1
This manual contains the following sections:
- HOW TO USE THIS MANUAL
- SAFETY
- OPERATIONS
- MAINTENANCE
- PARTS LIST
The HOW TO USE THIS MANUAL section will tell
you how to find important information for ordering
correct repair parts.
Parts may be ordered from authorized dealers.
When placing an order for parts, the machine model
and machine serial number are important. Refer to
the MACHINE DATA box which is filled out during
the installation of your machine. The MACHINE
DATA box is located on the inside of the front cover
of this manual.
The model and serial number of your machine is
located on the lower left back panel.
The SAFETY section contains important information
regarding hazard or unsafe practices of the
machine. Levels of hazards is identified that could
result in product or personal injury, or severe injury
resulting in death.
The OPERATIONS section is to familiarize the
operator with the operation and function of the
machine.
The MAINTENANCE section contains preventive
maintenance to keep the machine and its
components in good working condition. They are
listed in this general order:
- Periodic
- Daily/Regular
- Troubleshooting
The PARTS LIST section contains assembled parts
illustrations and corresponding parts list. The parts
lists include a number of columns of information:
- REF – column refers to the reference
number on the parts illustration.
- PART NO. – column lists the part
number for the part.
- QTY – column lists the quantity of the
part used in that area of the machine.
- DESCRIPTION – column is a brief
description of the part.
- SERIAL NO. FROM – column indicates
the first machine the part number is
applicable to. When the machine design
has changed, this column will indicate
serial number of applicable machine.
The main illustration shows the most
current design of the machine. The
boxed illustrations show older designs.
If column has an asterisk (*), call
manufacturer for serial number.
-NOTES – column for information not
noted by the other columns.
NOTE: If a service or option kit is installed on your
machine, be sure to keep the KIT INSTRUCTIONS
which came with the kit. It contains replacement
parts numbers needed for ordering future parts.
NOTE: The 98# on the lower left corner of the front
cover is the part number for this manual.
MODEL _____________________________________
DATE OF PURCHASE ________________________
SERIAL NUMBER ____________________________
SALES REPRESENTATIVE # ___________________
DEALER NAME ______________________________
OPERATIONS GUIDE NUMBER __________________
PUBLISHED ________________________________

EXP 98363 08/25/04 2-1
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precaution
must always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
This machine is for commercial use.
To reduce the risk of fire, electric shock, or injury:
Connect to a properly grounded outlet. See Grounding Instructions.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before maintenance or
service.
Use only indoors. Do not use outdoors or expose to rain.
Do not allow machine to be used as a toy. Close attention is necessary when used by or near children.
Use only as described in this manual. Use only manufacturer’s recommended components and attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding the
machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or dropped into
water, return it to an authorized service center.
Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord around sharp
edges or corners.
Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet hands.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce airflow.
This machine is intended for cleaning carpet only.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn off all controls before unplugging.
Machine can cause a fire when operating near flammable vapors or materials. Do not operate this machine near
flammable fluids, dust or vapors.
This machine is suitable for commercial use, for example in hotels, schools, hospitals, factories, shops
and offices for more than normal housekeeping purposes.
Maintenance and repairs must be done by qualified personnel.
If foam or liquid comes out of machine, switch off immediately.
SAVE THESE INSTRUCTIONS
!
WARNING:

HAZARD INTENSITY LEVEL
EXP 98363 08/25/04
2-2
The following symbols are used throughout this guide as indicated in their descriptions:
HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal words -WARNING and CAUTION and FOR
SAFETY. The level of hazard intensity is determined by the following definitions:
WARNING - Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION - Hazards or unsafe practices which could result in minor personal injury or product or property
damage.
FOR SAFETY: To Identify actions which must be followed for safe operation of equipment.
Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper
operating condition. Following is information that signals some potentially dangerous conditions to the
operator or the equipment. Read this information carefully. Know when these conditions can exist. Locate
all safety devices on the machine. Please take the necessary steps to train the machine operating
personnel.
FOR SAFETY:
DO NOT OPERATE MACHINE:
Unless Trained and Authorized.
Unless Operation Guide is Read and understood.
In Flammable or Explosive areas.
In areas with possible falling objects.
WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the
machine. Use Windsor approved replacement parts.
.
!
WARNING
!CAUTION

GROUNDING INSTRUCTIONS
EXP 98363 08/25/04 2-
3
THIS PRODUCT IS FOR COMMERCIAL USE ONLY.
ELECTRICAL:
In the USA this machine operates on a standard 15 amp
115V, 60 hz, A.C. power circuit . The amp, hertz, and
voltage are listed on the data label found on each
machine. Using voltages above or below those
indicated on the data label will cause serious damage to
the motors.
GROUNDING INSTRUCTIONS:
This appliance must be grounded. If it should
malfunction or break down, grounding provides a path of
least resistance for electric current to reduce the risk of
electric shock. This appliance is equipped with a cord
having an equipment-grounding conductor and
grounding plug. The plug must be inserted into an
appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances.
This appliance is for use on a nominal 115-volt circuit,
and has a grounded plug that
looks like the plug in “Fig. A”. A temporary adaptor that
looks like the adaptor in “Fig . C” may be used to
connect this plug to a 2-pole receptacle as shown in
“Fig. B”, if a properly grounded outlet is not available.
The temporary adaptor should be used only until a
properly grounded outlet (Fig. A) can be installed by a
qualified electrician. The green colored rigid ear, lug, or
the like extending from the adaptor must be connected
to a permanent ground such as a properly grounded
outlet box cover. Whenever the adaptor is used, it must
be held in place by a metal screw.
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock. Check
with a qualified electrician or service person if you are in
doubt as to whether the outlet is properly grounded. Do
not modify the plug provided with the appliance - if it will
not fit the outlet, have a proper outlet installed by a
qualified electrician.
!
WARNING:
NOTE: In Canada, the use of a temporary adaptor is no
t
p
ermitted by the Canadian Electrical Code
PROPER GROUNDING
Metal Screw
A
daptor
Grounded Outlet Box
Fig. A Fig. B
Fig. C
Tab For Grounding Screw
Grounded
Outlet
Grounding Pin
A
daptor

OPERATIONS
EXP 98363 08/25/04
3-1
HOW IT OPERATES:
This machine is a portable, easy to use carpet extractor
designed for use indoors, in a household or light
industrial environment.
When operating as a carpet extractor, cleaning solution
is dispensed onto the carpet and agitated by a rotating
brush. The solution is then extracted from the carpet by
a vacuum. The head on the brush is floating, allowing it
to automatically adjust to various carpet depths while
applying an effective brush pressure.
1. To avoid electric shock use indoors only.
2. To reduce risk of fire, do not use volatile
substances.
3. Use only cleaners intended for carpet
application.
INSPECTION:
Carefully unpack and inspect your extractor for shipping
damage. Each unit is operated and thoroughly
inspected before shipping, and any damage is the
responsibility of the carrier, who should be notified
immediately.
ELECTRICAL:
This extractor operates on a standard 15 amp 120 volt
AC circuit. This is the typical wall receptacle found in
household and light industrial environments. Voltages
below 105 volts or above 125 volts could cause serious
damage to motors. *Special voltage models available. A
wiring diagram is mounted inside the rear control panel
of machine. A copy of the wiring diagram is included in
this Owner’s Guide.
EXTENSION CORDS:
If an extension cord is used, the wire size must be at
least one size larger than the power cord on the
machine: This extractor is equipped with a 25 ft. 16/3
power cord.
To avoid possible distortion of polyethylene
solution/recovery tanks, DO NOT USE WATER
TEMPERATURE THAT EXCEEDS 140 F (60 C).
CHEMICALS
Use only the suitable chemicals listed below.
Using incompatible chemicals will damage the
machine. Damages of this type are not covered
under warranty. Carefully read ingredients on
manufacturer’s label before using any product in
this machine.
Suitable Incompatible
Chemicals Chemicals
Alkalis Aldehydes; Butyls
Defoaming Agents Carbon Tetrachloride
Detergents Chlorinated Bleaches
Soaps Chlorinated Hydrocarbons
Vinegar Trichlorethylene
Hydroxides Phenols; Methyls (MEK)
Perchlorethylene (perc)
Aromatic Hydrocarbons
D-Limonene

CONTROLS
EXP 98363 08/25/04 3-2
NOTE: Attach strain relief/cord
retainer to the power cord.
1. Make a loop in power cord approximately
12” from strain relief on machine.
2. Slide cord loop through slot
in retainer arm. Pull slack
cord back through slot to
secure. Attach retainer to
handle.
1 Brush Switch On/Off. Turns brush motor on and off.
2 Solution Switch On/Off. Turns solution pump on and off.
3 Vac Switch On/Off. Turns vacuum motor on and off.
4MainHandle.
5 Solution Lever. Controls the amount of
flow of solution to the floor.
6 Brush Motor Circuit Breaker.
Protects brush motorfrom overheating.
7 Vac Motor Circuit Breaker. Protects the
vac motorfrom overheating.
8 Handle Adjustment Lever.
Adjusts the main handles angle.
9. Solution Tank Drain Hose.
10. Accessory Tool Connection. Solution connection for
accessory tools.
11. Accessory Hose Connection. Hose
connection for accessory tool.
12. Cord Hook.
VIEW: TOPofCONTROL
123
7
5
4
6
12
9
VIEW: REAR ofMACHINE
8
VIEW: FRONT ofMACHINE
11
Recovery
Tank
Vacuum
Shoe / Brush
Housing
Dome
10
Solution
Tank
A
TTACH STRAIN RELIEF/CORD RETAINER TO
THE POWER CORD.

OPERATIONS
EXP 98363 08/25/04
3-3
OPERATING INSTRUCTIONS
A. FILLING THE SOLUTION TANK:
1. Remove clear dome from recovery tank.
2. Lift upper recovery tank from machine and
set aside.
3. Use a clean bucket or hose to fill solution
tank with hot water. The solution tank holds
4 gallons (15.2 liters) of cleaning solution.
Do not use the recovery tank to fill the solution
tank. Sediment in the recovery tank can damage
the solution pump and clog the spray jets,
rendering the machine inoperable.
4. Add a non-foaming concentrate for use in
hot water extractors at the proportions noted
on the container.
Note: Periodically operate the extractor with only hot
water to remove chemical residue in carpet.
To avoid possible distortion of the polyethylene
solution/recovery tanks, DO NOT USE WATER
WITH A TEMPERATURE THAT EXCEEDS 140°F
(60°C).
5. Place recovery tank back on machine.
6. Place dome on recovery tank. Make sure
dome is seated correctly to ensure proper
vacuum seal.
Use only the suitable chemicals listed in the
Chemical Section. Using incompatible
chemicals will damage the machine. Carefully
read ingredients on manufacturer’s label before
using any product in this machine.
OPERATING THE MACHINE
1. Vacuum the carpet and make sure it is cleared
of surface debris before cleaning.
2. Plug power cord into a grounded wall outlet.
Defeating the grounding pin on the power cord
can result in a severe electrical shock.
3. Turn on the pump, brush and vacuum switches,
listening for each motor to turn on.
NOTE: The vacuum and the brush are protected by
circuit breakers located on the back panel, below
their respective switch.
NOTE: If either of these motors does not respond to
being switched on, reset the circuit breakers by
pressing them in, and attempt to switch the machine
on again.
NOTE: If solution does not dispense in an even
pattern across the width of the machine, the spray
jet may be clogged. Tilt the machine back and
remove the spray tip by pushing in and turning it
one quarter turn. Wash it thoroughly, and blow dry.
NOTE: Do not use pins, wire, etc. to clean spray jet
nozzle as this will deform the jet and destroy the
spray pattern.
6. Begin with the machine at the edge of the
carpet. Actuate the solution lever while pulling
the machine backwards. Release solution lever
at least 12 inches before the end of each
cleaning pass. This will ensure all dispensed
cleaning solution is extracted from carpet.
While operating machine, check for excessive
foam buildup in the recovery tank. If excessive
foam is present, add a defoamer solution to
recovery tank, or empty tank.
7. Empty recovery tank when approximately 3/4
full. If the recovery tank is overfilled, the water
will drain back onto the carpet when the vacuum
is switched off.
8. Ventilate area after carpet has been cleaned.
Keep children and pets away and do not walk
on carpet until it is dry.
A Windblower™ fan can be used to reduce drying time.
OPERATING MACHINE WITH
ACCESSORY TOOLS
This extractor is easily adapted for use with Windsor
accessory tools: Contact Customer Service for details.
1. Lift flap on the front of the vac shoe and insert
hose cuff into the vac shoe, ensuring that there is
a tight fit.
2. Attach the solution hose from accessory tool to the
brass solution fitting on the front of machine.
3. Switch on the pump and the vacuum. The
application of cleaning solution is now controlled
by the lever on the accessory tool.
Do not switch on brush when operating the
machine with accessory tools. Carpet damage
may occur.
NOTE: The solution pump is not intended to run dry.
When using the extractor for vacuum pick-up only,
insure that the pump switch is turned off.