Winterwarm WWDF20E User manual

Installation and Operating Instructions
Downflow Fan Heater Model : WWDF20E
(IP22)08/53910/0 Issue 1
IMPORTANT SAFETY ADVICE
This appliance can be used by children
aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience
or knowledge if they have been given
supervision or instruction concerning the
use of the appliance in a safe way and
understand the hazards involved. Children
shall not play with the appliance. Cleaning
and user maintenance shall not be made
by children without supervision. Children
of less than 3 years should be kept away
unless continuously supervised. Children
aged from 3 years and less than 8 years
shall only switch on/o the appliance
provided that it has been placed or installed
in its intended normal operating position
and they have been given supervision
or instruction concerning the use of the
appliance in a safe way and understand
the hazards involved. Children aged from 3
years and less than 8 years shall not plug in,
regulate and clean the appliance or perform
user maintenance.
CAUTION:
Some parts of this product can become
very hot and cause burns. Particular
attention has to be given where children
and vulnerable people are present.
WARNING:
This heater is not equipped with a device
to control room temperature. Do not use
this heater in small rooms when they are
occupied by persons not capable of leaving
the room on their own, unless constant
supervision is provided.
WARNING:
Do not operate the heater with the top
cover removed. This could trip the fuselink.
This heater must not be operated without
the cover correctly in position.
This heater carries the warning symbol
indicating that it must not be covered.
WARNING:
In order to avoid a hazard due to
inadvertent resetting of the thermal cut-
out, this appliance must not be supplied
through an external switching device, such
as a timer, or connected to a circuit that is
regularly switched on and o by the utility.
DO NOT place the heater directly below a
fixed socket outlet.
DO NOT place aerosols or other containers
susceptible to heat in the direct airflow
from the unit.
DO NOT use the heater in the immediate
surroundings of a bath, a shower or a
swimming pool.
IMPORTANT:
This heater must be installed so that the
switches and other controls cannot be
touched by a person in the bath or shower.
WARNING: Disconnect the heater from
the electricity supply before undertaking
service or repair.
WARNING:
If the appliance is fitted in a bathroom,
a cable outlet will be necessary with the
supply to the unit controlled by a double
pole switch. The switch if inside the
bathroom should be pull cord operated
and if outside should be adjacent to the
entrance door. The appliance must be
mounted so that no part of it can be
touched by any person using bath or
shower.
DO NOT cover the appliance or place
material or garments on it, or obstruct the
air circulation around this appliance, for
example with curtains or furniture, as this
could cause over heating and a fire risk.
WARNING: The supply circuit to the heater
must incorporate a double pole isolating
switch having a contact separation of at
least 3mm
This product is only suitable for well
insulated spaces or occasional use
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

Dimensions (millimetres)
Model Specification
WWDF20E: 1 or 2kW + electronic run-back timer
Safety
Thermal Cut-Out & Electronic overheating protection
For your safety, this appliance is fitted with a thermal cut-out and
also an electronic overheat protection device. In the event that the
product overheats, these devices will switch the heater o automatically.
To bring the heater back into operation, remove the cause of overheating,
then turn o the electrical supply to the heater for a few minutes.
When the heater has cooled suciently reconnect and switch on the
heater. If the heater does not re activate it is possible that the fuselink
has triggered, see Fuse link.
Fuse Link
A thermal fuse link is provided as an added safety feature. If the fuse
link operates and opens circuit it is the result of abnormal overheating
within the appliance. To ensure the future safe operation of the heater,
please contact Dimplex Customer Services
Model Identifier(s) WWDF20E
Heat output
Nominal heat output Pnom 2.0 kW
Minimum heat output (indicative) Pmin 1.0 kW
Maximum continuous heat output Pmax,c 2.0 kW
Auxillary electricity Consumption
At nominal heat ourput elmax 0.0 kW
At minimum heat output elmin 0.0 kW
In standby mode elSB 0.002 kW
type of heat output/room temperature control
With electronic 30 minute runback timer Yes
Contact details
Glen Dimplex Heating and Ventilation, Millbrook House,
Grange Drive, Hedge End, Southampton, SO30 2DF
General
NOTE: The switch has been factory set for 1kW operation.
If additional output is required, 2kW can be set on installation.
The heater has a loading of 2kW. It is designed for permanent wall
mounting and is suitable for operation on A.C. electricity supply having
the same voltage as shown on the rating label. The heater is fitted
with an internally mounted selector switch which on installation of the
heater allows a choice of 1kW or 2kW output to suit the dimensions of
the room to be heated.
In rooms of less than 9 – 11 cubic m. (350 - 400 cubic ft.) 1kW output
should be selected, otherwise nuisance tripping of the thermal overload
cut-out may occur. The heater is fitted with an internally mounted selector
switch which on installation of the heater allows a choice of 1kW or 2kW
output to suit the dimensions of the room to be heated.
Installation Procedure
WARNING: Minimum clearances must be adhered to when
mounting the heater.
Supply cable is not supplied with this appliance and it
should therefore be installed by a competent electrician
in accordance with the latest IEE wiring regulations.
Before undertaking installation work, ensure the electricity supply is
disconnected from any relevant fixed wiring.
The supply circuit must be adequate for the input of the appliance and
must be protected with a 13A fuse. A suitable termination to the fixed
wiring of the premises must be provided adjacent to the final position of
the appliance through a double pole switch having a contact separation
of at least 3mm in all poles.
It is essential to observe minimum wall mounting clearances - see Fig.
1. The appliance should be fitted horizontally, with the cable entry at
the top and grille at the bottom. It must be mounted not less than
900mm above the floor with a clearance of at least 600mm to any
shelf or projecting surface below the heater and not less than 300mm
below the ceiling or other projecting surface. It must also be not less
than 250mm from an adjacent projecting surface. For most eective
heating performance, the heater should be mounted at the minimum
height : i.e. 900mm above the floor. Care must be taken to ensure that
when in use, the air stream is not obstructed. The appliance is secured
to the wall with three screws, two through keyhole slots and one
through a hole to hold the appliance firmly in position (see Fig. 2)
1. Remove the top cover from the appliance by removing the two screws
securing the top cover and hinging it back.
2. Mark the position of the two keyhole slots (see Fig. 2 for dimensions)
on the wall and drill and plug for the two suitable screws.
3. Partially insert the two screws, then hang the appliance on the screws.
Mark the position of the third hole. This is used to secure the product.
4. Remove the appliance and drill and plug for the third screw.
5. Remount the appliance on the wall using the two keyhole slots.
6. Feed the supply cord or wires through the inlet at the top rear of the
appliance leaving sucient free length to connect to the terminal
block.
7. Make electrical connections to the terminal block ensuring that the
live connection is made to the terminal marked ‘L’ and the neutral
connection to the terminal marked ‘N’ (see Fig. 2 detailed view).
8. Fix the product inplace by inserting and tightening the third screw.
Fix mains cable securely using the products cable clamp
9. Set the selector switch to provide either 1kW or 2kW output.
10. Replace the top cover and screws.
The appliance is now ready for use and the electricity supply can be
reinstated.
Installation
WARNING: This product should never be operated without the
top cover correctly installed. In this case, a replacement product or
element would be required.
Fig. 1

N
L
L
C
Exploded view of
Terminal Block
Terminal
Block
Mains Cable
Cable Entry
2 No.
Keyhole
Slots
Hole for
3rd Screw
95
72116
22
188
Controls Cleaning and User Maintenance
WARNING: Before undertaking cleaning or maintenance work on
the appliance disconnect the electricity supply by switching o at
the adjacent double pole switch.
The outside can be cleaned by wiping it over with a soft damp cloth and
then dried. Do not use abrasive cleaning powders or furniture polish as
this can damage the surface finish. Ensure that dust or flu does not
accumulate inside the heater as this could lead to overheating of the
element. Use a vacuum cleaner to remove any flu which does accumulate.
Fig. 2
NOTE: If the operation of the product has been stopped during a
runback period then switched back on, the runback timer will revert
back to the maximum 30 minute duration
The heater can be switched on or o via the pull cord operation. The
heater comes pre-programmed with a 30-minute runback timer. At the
end of the runback period, the appliance can be restarted by pulling the
cord twice; the red neon light will extinguish after the first pull, and will
light up again after the second pull. The operation of the product can
be stopped at any time during the 30 minute runback period by pulling
the pull cord once, extinguishing the neon light. Pulling the cord again
will restart the heat and fan, along with the red neon light.

Recycling
What does a Winterwarm Warranty Cover?
Terms and Conditions
What is not covered by a Winterwarm Warranty?
For electrical products sold within the European
Community. At the end of the electrical products
useful life it should not be disposed of with household
waste. Please recycle where facilities exist. Check with
a Local Authority or retailer for recycling advice in your
country. Batteries should be disposed of or recycled in
accordance with WEEE Directive 2012/19/EU. Packaging
should be recycled where possible.
Winterwarm products deliver reliable service for normal, household use
in domestic settings. All Winterwarm products are individually tested
before leaving the factory.
If you are a consumer and you experience a problem with your Winterwarm
product, which is found to be defective due to faulty materials or
workmanship within the Warranty Period, this Winterwarm Warranty
will cover repair or - at the discretion of Winterwarm – replacement with
a functionally equivalent Winterwarm product.
The Winterwarm Warranty Period is two calendar years from the date
of purchase of your Winterwarm product, or the date of delivery of
the product, if later. The Winterwarm Warranty is conditional upon you
providing the original purchase receipt as proof of purchase. Please
therefore retain your receipt as proof of purchase.
If you do experience a problem with your Winterwarm
product please call the Helpline on 0344 879 3588 or visit
https://www.gdhv.com/contact-us and complete the online form.
For ROI please email [email protected] or call
[phone]. We will need details of your Winterwarm product, its
serial number and a description of the fault which has occurred. You can
find the model number and serial number for your Winterwarm product
on the appliance rating label. Once we receive your information and proof
of purchase we will contact you to make the necessary arrangements.
If your Winterwarm product is not covered by this Winterwarm Warranty
there may be a charge to repair your product. However, we will contact
you for agreement to any charges before any chargeable service is
carried out
• The Winterwarm Warranty is valid for Winterwarm from the date of
purchase of your Winterwarm product from a recognised retailer in
the country of purchase and use, or the date of delivery of the product
if later, always provided the original receipt has been retained and is
produced as proof of purchase.
• You must provide to Winterwarm or its authorised agents on request the
original receipt as proof of purchase and - if required by Winterwarm
- proof of delivery. If you are unable to provide this documentation,
you will be required to pay for any repair work required.
• Any repair work under the Winterwarm Warranty will be carried out by
Winterwarm or its authorised dealer(s) and any parts that are replaced
will become the property of Winterwarm. Any repairs performed under
the Winterwarm Warranty will not extend the Warranty Period.
• Any replacement of your Winterwarm product by Winterwarm during
the Winterwarm Period will start the Winterwarm Warranty Period
afresh from the date of delivery of the replacement Winterwarm
product to you.
• The Winterwarm Warranty does not entitle you to recovery of any
indirect or consequential loss or damage including but not limited to
loss or damage to any other property.
• The Winterwarm Warranty is in addition to your statutory rights as a
consumer and your statutory rights are not aected by this Winterwarm
Warranty.
Contact details
Glen Dimplex Heating and Ventilation, Millbrook House, Grange Drive,
Hedge End, Southampton, SO30 2DF
The Winterwarm Warranty does not cover any of the following:
• Any fault or damage to your Winterwarm product due to faulty
materials or workmanship occurring outside the one-year Warranty
Period.
• Any fault or damage occurring to any pre-owned Winterwarm product
or to any other equipment or property.
• Accidental damage to your Winterwarm product or damage to your
Winterwarm product from external sources (for example, transit,
weather, electrical outages or power surges).
• Fault or damage to your Winterwarm product which is:
- Not due to faulty materials or workmanship or which is due
to circumstances outside Winterwarm control.
- Caused by use of your Winterwarm product for anything other
than normal domestic household purposes in the country where it
was purchased.
• Caused by any misuse, abuse or negligent use of the Winterwarm
product, including but not limited to any failure to use it in accordance
with the Operating Instructions supplied with the product.
• Caused by any failure to assemble, install clean and maintain your
Winterwarm product in accordance with the Operating Instructions
supplied with the product unless this was carried out by Winterwarm
or its authorised dealers.
• Caused by repairs or alterations to your Winterwarm product not
carried out by Winterwarm service personnel or its authorised dealer(s).
• Caused by use of any consumables or spare parts for your Winterwarm
product which are not Winterwarm - specified.
© Glen Dimplex. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex
Customer Helpline: 0344 879 3588
[e-mail]
www. dimplex.co.uk
Glen Dimplex Heating & Ventilation
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
This product complies with the European Safety Standards EN60335:2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014:1, EN55014:2, EN61000:3-2
and EN61000:3-3 which cover the essential requirements of EMC Directive 2014/30/EU and the LVD Directive 2014/35/EU.