WMF 950 S User manual

USER MANUAL
ENGLISH
WMF950S

2User Manual WMF950S
Congratulations on the purchase of your
WMFcoffee machine.
The WMF950S coffee machine is afully automatic
single-cup machine for espresso, café crème,
cappuccino, milk coffee, latte macchiato, milk foam,
and hot water.
Follow the User Manual
> Read the User Manual carefully prior to use.
> Please refer to the User Manual, paying
special attention to the safety instructions
and Safety chapter.
> Follow the warning instructions on the coffee
machine.
> Ensure that the staff and all users have access
to the User Manual.
Hazard to life due
to electrical shock
• The voltage inside the coffee machine is
ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not remove
any housing parts.
Conditions for use and installation
• In the event of failure to comply with
maintenance information and the specifi-
cations in the Technical Data chapter, no
liability is accepted for any resultant damage.
> Follow the User Manual.
> Maintenance and repair work may be
performed only by the WMFService, using
original spare parts.
CAUTION
Follow the User Manual signs
andsymbols
wpage 20
Follow the Safety chapter
wstarting on page 7
WARNING
Follow the Safety chapter
wstarting on page 7
IMPORTANT
Technical data
wstarting on page 90
Maintenance
wstarting on page 78
Introduction and General information

3
User Manual WMF950S
Table of Contents
Table of Contents 3
1 Safety 7
1.1 General safety instructions 7
1.2 Intended use 13
1.3 Conditions for use and installation 16
2 Introduction 18
2.1 Parts of the coffee machine 18
“Ready to operate” display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Glossary .........................................................................21
3 Start-up 22
3.1 Installation location 22
3.2 Unpacking 23
3.3 Start-up program 24
4 Operation 27
4.1 Operation safety instructions 27
4.2 Switch on the coffee machine 28
4.3 Beverage dispensing 28
4.4 Selection pads (optional) 28
4.5 Cup size adjustment 28
4.6 Milk dispensing 29
With WMFmilk cooler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
With milk lance ...................................................................30
4.7 Milk or milk foam 30
4.8 Hot water dispensing 30
4.9 Height adjustment ofthecombispout 31
4.10 Bean hopper (lockable) 31
4.11 Manual insert 32
4.12 Grounds container 33
4.13 Drip tray 34
4.14 Constant water connection (optional) 35
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4.15 Switch off the coffee machine 37
Table of Contents
Note
The User Manual is available digitally in various
languages. https://coffeeconnect.wmf.com
More information can be found on the
WMFwebsite, or just scan the QR code
shown here.
NOTE
wpage 94
Firmware update
wSystem
page 51

4User Manual WMF950S
Table of Contents
5 Software 38
5.1 Overview 38
Ready to operate ..................................................................38
Function bar “Ready to operate” display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Main menu functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Menu control pads .................................................................39
5.2 “Ready to operate” display 40
5.2.1 Beverage buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.2.2 Function bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.3 Care 42
System cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Milk system rinsing ................................................................42
Brewer rinsing ....................................................................42
CleanLock ........................................................................43
Descaling ........................................................................43
Insert/change water filter ..........................................................43
5.4 Beverages 44
General ..........................................................................44
Beverage settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Beverage button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Beverage name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Recipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Ground coffee.....................................................................45
Cup volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Coffee temperature ................................................................45
Pre-brew option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Multiple brewing ..................................................................45
New beverage recipe ...............................................................46
5.5 System 47
Constant water connection ..........................................................47
Water filter settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Advertising setting.................................................................48
Portioner calibration ...............................................................49
Time/date setting .................................................................50
Antifreeze/transport preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Factory reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Beverage and settings import and export. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Firmware update ..................................................................51
5.6 PIN 52
Cleaning PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Settings PIN ......................................................................52
Accounting PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

5
User Manual WMF950S
Table of Contents
5.7 Information 53
5.8 Language 53
5.9 Accounting 54
Beverage counters .................................................................54
Daily counters.....................................................................54
Maintenance counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Export counters ...................................................................54
5.10 Timer 55
Switch on time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Switch off time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Auto switch off countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Load factory data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
6 Other settings 56
6.1 Set grinding degree 56
7 Care 57
7.1 Care safety instructions 57
7.2 Cleaning intervals overview 59
7.3 Cleaning programs 60
7.3.1 System cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
7.3.2 Milk system rinsing ................................................................61
7.3.3 Foamer rinsing ....................................................................62
7.3.4 Brewer rinsing ....................................................................63
7.4 Descaling 64
7.5 Manual cleaning 66
7.5.1 Clean the operating panel (CleanLock) .................................................66
7.5.2 Clean the grounds container (groundschute, optional) ...................................66
7.5.3 Clean the water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
7.5.4 Clean the drip tray .................................................................68
7.5.5 Clean the housing .................................................................69
7.5.6 Clean the milk system manually ......................................................69
7.5.7 Clean the bean hopper andbeanhopper cover ..........................................72
7.6 Restarting after along break 74
Commissioning procedure ...........................................................74
8 HACCP cleaning schedule 76
9 Maintenance and descaling 78
9.1 Maintenance 78
9.2 WMFService 79

6User Manual WMF950S
Table of Contents
10 Messages and instructions 80
10.1 Messages for operation 80
10.2 Error messages and malfunctions 81
10.3 Errors with error message 82
11 Safety and warranty 85
11.1 Hazards to the coffee machine 85
11.2 Directives 87
11.3 Duties of the owner/operator 88
11.4 Warranty claims 89
Appendix: Technical data 90
Appendix: Accessories and spare parts 93
Digital User Manual edition 94
Index 94

7
User Manual WMF950S
Safety
1 Safety
Misuse
• Failure to follow the safety
instructions can result in death or
serious injury.
> Follow all the safety instructions.
1.1 General safety instructions
Hazards to the operator
At WMF, safety is one of the most essential
product features. The effectiveness of
safety devices can only be ensured if the
following points are observed:
> Read the User Manual carefully
prior to use.
> Do not touch hot machine
components.
> Do not use the coffee machine if
it is not working properly or if it is
damaged.
> Use the coffee machine only when
it is completely assembled.
> Built-in safety devices must never
be altered.
WARNING
CAUTION

8User Manual WMF950S
Safety
> User must read the User Manual
before operation to avoid any hurts
due to wrong operation.
> This device can be used by children
of age 8years or older while under
continuous supervision, as well as
by persons with reduced physical,
sensory, or mental capabilities or
lack of experience or knowledge,
once they have been instructed in
the safe use of the machine and the
risks associated with it.
> Children must not play with the
device.
> Cleaning and user maintenance
must not be performed by children.
A coffee machine poses apotential for
hazard when correctly used, despite the
use of safety devices. Please observe the
following instructions when using the
coffee machine to prevent injury and
health hazards:
CAUTION

9
User Manual WMF950S
Safety
Hazard to life due
to electrical shock
• The voltage inside the coffee
machine is ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not
remove any housing parts.
> Avoid damage to the power cord.
Do not kink or crush it.
> Never use adamaged power cord.
Adamaged power cord must be
replaced by the manufacturer or
aservice representative in order to
prevent ahazard.
> Never immerse the mains plug in water
or other liquids. Never pour water
or other liquids over the mains plug.
Always keeps the mains plug dry.
> Do not unplug the equipment’s plug
on the rear of the coffee machine until
the power cord has been unplugged
from the mains.
> The coffee machine must be
disconnected from the power supply
prior to maintenance and repair work.
Pull out the plug to do so. The person
performing the maintenance or repair
must always be able to check, with
aclear line of sight, that the power
supply has been disconnected.
WARNING

10 User Manual WMF950S
Safety
Burn hazard/scalding hazard
• Hot water and steam may escape
from the outlets in the heating-up
phase.
• When dispensing beverages and
steam, hot liquid comes out of the
spouts. The adjacent surfaces and
spouts become hot.
> Do not reach beneath the spouts
during the heating-up phase.
> When dispensing beverages and
steam, do not reach beneath the
spouts.
> Do not touch the spouts
immediately after dispensing.
> Always place an appropriate cup
under the spout before dispensing
abeverage.
Risk of injury
• Long hair or clothes could become
caught in the grinder head and
drawn into the coffee machine.
> Always protect hair with ahairnet.
CAUTION
CAUTION

11
User Manual WMF950S
Safety
Pinching or crushing hazard/
risk of injury
• The coffee machine contains
moving parts that can cause finger
or hand injury.
> Always switch off the coffee
machine and unplug the mains plug
before reaching into the coffee
grinder or the opening of the
brewing unit.
Health hazard
> Only use products that are suitable
for consumption and for use with
the coffee machine.
> The bean hopper, and the manual
insert may only be filled with
materials for the use intended.
Health hazard
• The milk system cleaner and the
cleaning tablets are irritants.
> Follow the protective measures
on the packaging of the cleaning
agents.
> Only put in acleaning tablet when
an appropriate message is displayed.
CAUTION
CAUTION
CAUTION

12 User Manual WMF950S
Safety
Health hazard/
irritation and scalding hazard
• During cleaning, hot cleaning
solution and hot water run out of
the spouts.
• Hot liquids can irritate the skin, and
the heat poses ascalding hazard.
• The drip tray may contain hot
liquids.
> Never reach under the spouts
while cleaning.
>Ensure that no one ever drinks
the cleaning solution.
>Be careful when moving the
drip tray.
Slipping hazard
• Fluids can be discharged from the
coffee machine if used improperly
or if errors occur. These fluids can
cause aslipping hazard.
> Regularly check the coffee machine
for leaks, and make sure no water is
coming out.
CAUTION
CAUTION

13
User Manual WMF950S
Safety
1.2 Intended use
Misuse
• If the coffee machine is used other
than as intended, this could lead to
arisk of injury.
> The coffee machine must only be
used as intended.
• The WMF950S is designed to dispense beverages made with
coffee and/or milk.
• The coffee beans, milk products must be suitable for processing
in afully automated coffee machine. The products must not be
processed after their expiration date.
• This device is intended for industrial and commercial use and
should be operated by experts or trained users in stores, offices,
restaurants, hotels, or similar places.
• User must read the User Manual before operation to avoid any
hurts due to wrong operation.
WARNING

14 User Manual WMF950S
Safety
Installation location
• The device must be placed and levelled on ahorizontal, sturdy,
water-resistant, and heatproof base.
• The device must not be cleaned using awater jet. The device
must be installed where it is protected against water spray.
• The device must not be located on asurface that is sprayed or
cleaned with awater hose, steam jet, steam cleaner, or similar
devices.
• Do not use the coffee machine outdoors.
Constant water connection
(optional, with constant water model)
• 3/8inch hose connector with water mains tap, and dirt filter
with 0.08mm mesh size, on-site. At least 0.2MPa (2bar)
supply pressure at2l/min. Maximum 0.6MPa (6bar).
Important. If the customer’s on-site flow pressure exceeds
0.6MPa (6bar), then apressure reducer must absolutely be
connected upstream and set to amaximum of 0.6MPa (6bar).

15
User Manual WMF950S
Safety
• Maximum inlet temperature 35°C.
• The set of hoses provided with the new coffee machine
and/or the new water filter must be used. Do not use the
old set of hoses.
Ambient temperature
• Ambient temperature +5°C to amaximum of +35°C
Usage
• The use of the device is subject to this User Manual. Any other
use or use that goes beyond the aforementioned is considered
incorrect use. The manufacturer shall not be liable for any
damage resulting from this.
• Under no circumstances may the WMF950S be used
to dispense and heat liquids other than coffee, hot
water (beverages, cleaning) or milk (cooled, pasteurised,
homogenised, UHT).
Hygiene
• The coffee machine must be set up by the operator such that
care and maintenance can be performed without hindrance.
• In office/floor kitchen areas or similar self-service set-ups,
only staff instructed in operation of the coffee machine should
supervise the coffee machine. Trained personnel should carry
out care procedures and be available for questions regarding
use.

16 User Manual WMF950S
Safety
1.3 Conditions for use and installation
Risk of fire and accidents
> The conditions for use and
installation listed in the “Technical
Data” chapter must be met.
> Before inserting the device plug,
ensure that the information on
the rating plate matches the mains
voltage for the installation.
Risk of fire
• Without adrain connection, water
can spill out of the drip tray. This
water could contact live electrical
components of the coffee machine
and cause afire.
> Always shut off the main tap in
the water inlet pipe when shutting
down.
> Always empty the drip tray.
> Connect the coffee machine to
awater drain.
WARNING
Technical data
wstarting on
page90
WARNING
Technical data
wstarting on
page90

17
User Manual WMF950S
Safety
Conditions for use and installation
> Use the coffee machine only in
places that will not freeze.
> If the coffee machine has
been transported or stored
atemperatures below 5°C, then it
must rest at room temperature for
at least 5hours before operating.
> After acompany holiday (several
days or weeks) we recommend
running the cleaning program
at least twice before reusing the
machine.
Any necessary on-site preparatory work for electricity, water, and
drainage connections at the customer‘s premises is to be arranged
by the machine owner/operator. The work must be carried out
by authorised installation technicians in compliance with general,
country-specific and local regulations.
The WMFService engineers must only connect the coffee
machine to existing prepared connection points. WMFService is
neither authorised nor responsible for carrying out any on-site
installation work prior to connection.
IMPORTANT
Technical data
wstarting on
page90
Maintenance
wstarting on
page78

18 User Manual WMF950S
Ristretto Espresso Americano Café Crème Hot Milk
Hot Water Cappuccino Latte Macchiato Milk co󰀨ee Milk foam
950S
100%
DI_02_01_01
11
12 13 14 15
1
9
4
5
6
8
4
31
7
10
Function bar
Header bar
2
2
Introduction | Parts of the coffee machine
2 Introduction
2.1 Parts of the coffee machine
“Ready to operate” display

19
User Manual WMF950S
Introduction | Parts of the coffee machine
1Bean hopper
2Bean hopper lock
3Manual insert/tablet insert
4ON/OFFswitch
5Combi spout (Coffee and milk beverages)
6Water tank
7Hot water spout
8Removable drip tray with drip grid
9Grounds container
10 Touch display for beverage buttons and settings
“Ready to operate” display
11 Menu pad (opens the main menu)
12 Manual insert
13 Barista pad
14 Page reference
15 Cup volume

20 User Manual WMF950S
Introduction
User Manual Signs and Symbols
Personal injury safety instructions
If the safety instructions are not followed, this
could lead to mild to severe injury in case of
improper use.
Personal injury safety instructions
If the safety instructions are not followed, this
could lead to mild injury in case of improper use.
Electrical shock Hot steam
Pinching or
crushing hazard Hot surfaces
Slipping hazard
Notice of property damage
• for the coffee machine
• for the installation location
> Always follow the User Manual.
Note/tip
• Instructions for safe use and tips for easier
operation.
WARNING
Follow the Safety chapter
wstarting on page 7
CAUTION
Operation safety instructions
wpage 27
Care safety instructions
wpage 57
Follow the Safety chapter
wstarting on page 7
IMPORTANT
Follow the Warranty chapter
wstarting on page 89
Technical data
wstarting on page 90
NOTE
TIP