Woodson W.GTQI.4 User manual

A guide on the use, care and maintenance
of your quality Woodson product
Models:
W.GTQI.4 / W.GTQI.8 / W.GTQI.15
W.GTQI8S.10 / W.GTQI8S.15
Woodson Toaster Grillers
& Supertoast Multi-Function Toaster Grillers
SPECIFICATION, INSTALLATION
AND OPERATION MANUAL
READ ALL INSTRUCTIONS BEFORE USE
Revision: B - 23/07/2020

Page Intentionally Left Blank
Page 1
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz

Page 2
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Your New Woodson Product . . . . . . . . . . . . . . . . . . 3
Australia and New Zealand Warranty . . . . . . . . . . . . . . 4
Warranty Period
Warranty Registration
General Precautions . . . . . . . . . . . . . . . . . . . . . . 4
Product Overview. . . . . . . . . . . . . . . . . . . . . . . . 5
Installation
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Handling
Unpacking
Positioning
Disposal
Electrical Connection . . . . . . . . . . . . . . . . . . . . . . 7
Information
Specification
Technical Specifications . . . . . . . . . . . . . . . . . . . . 8
W.GTQI4
W.GTQI4
W.GTQI15
W.GTQI8S.10 / W.GTQI8S.15
Operation
Operating Instructions - W.GTQI4 / W.GTQI8 . . . . . . . . . 10
Control Panel W.GTQI4 / W.GTQI8
Operating Instructions - W.GTQI8S.10 / W.GTQI8S.15 . . . . . 11
Cleaning and Maintenance
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
General Information
Corrosion Protection
Surface Finish
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 14

Page 3
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Carefully read this instruction booklet, as it contains important advice for safe installation, operation and maintenance.
Keep this booklet on hand in a safe place for future reference by other operators or users.
Stoddart design, manufacture & distribute Food Service Equipment (appliances) exclusively for the commercial market.
This appliance is not designed nor intended for household or domestic use & must not be used for this purpose.
This product is intended for commercial use, and in line with Australian electrical safety standards the following warnings are provided:
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning the use of the product by a person
responsible for their safety. Children should be supervised to ensure that they do not play with the product
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid
a hazard
The manufacturer and distributor cannot be held responsible or liable for any injuries or damages of any kind occurred to persons,
units or others, due to abuse and misuse of this unit in regards to installation, removal, operation, servicing or maintenance, or lack of
conformity with the instructions indicated in this documentation.
Disclaimer
All units made by the manufacturer are delivered assembled, where possible, and ready to install. Any installation, removal, servicing,
maintenance and access or removal of any parts, panels or safety barriers that is not permitted, does not comply in accordance to this
documentation, or not performed by a TRAINED AND AUTHORISED SPECIALIST will result in the
IMMEDIATE LOSS OF THE WARRANTY.
The manufacturer cannot be held responsible or liable for any unauthorized modifications or repairs. All modifications or repairs must
be approved by the manufacturer in writing before initiating. All modifications or repairs performed to this unit must be performed at all
times by a TRAINED AND AUTHORISED SPECIALIST.
Thank you for choosing this quality Woodson product.
All Woodson products are designed and manufactured to meet the needs of food service professionals. By caring for and maintaining your
new Woodson product in accordance with these instructions, will provide many years of reliable service.
Stoddart is a wholly Australian owned company, which manufactures and/or distributes a comprehensive range of food service equipment for
kitchens, food preparation and presentation. Stoddart products are manufactured and/or engineered in Australia to provide excellent results
whilst offering value-for-money, ease-of-use and reliability.
Your New Woodson Product

Page 4
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Carefully read this instruction booklet, as it contains important advice for safe installation, operation and maintenance.
Keep this booklet on hand in a safe place for future reference by other operators or users.
Stoddart design, manufacture & distribute Food Service Equipment (appliances) exclusively for the commercial market.
This appliance is not designed nor intended for household or domestic use & must not be used for this purpose.
This product is intended for commercial use, and in line with Australian electrical safety standards the following warnings are provided:
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning the use of the product by a person
responsible for their safety. Children should be supervised to ensure that they do not play with the product
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid
a hazard
The manufacturer and distributor cannot be held responsible or liable for any injuries or damages of any kind occurred to persons,
units or others, due to abuse and misuse of this unit in regards to installation, removal, operation, servicing or maintenance, or lack of
conformity with the instructions indicated in this documentation.
Disclaimer
All units made by the manufacturer are delivered assembled, where possible, and ready to install. Any installation, removal, servicing,
maintenance and access or removal of any parts, panels or safety barriers that is not permitted, does not comply in accordance to this
documentation, or not performed by a TRAINED AND AUTHORISED SPECIALIST will result in the
IMMEDIATE LOSS OF THE WARRANTY.
The manufacturer cannot be held responsible or liable for any unauthorized modifications or repairs. All modifications or repairs must
be approved by the manufacturer in writing before initiating. All modifications or repairs performed to this unit must be performed at all
times by a TRAINED AND AUTHORISED SPECIALIST.
Thank you for choosing this quality Woodson product.
All Woodson products are designed and manufactured to meet the needs of food service professionals. By caring for and maintaining your
new Woodson product in accordance with these instructions, will provide many years of reliable service.
Stoddart is a wholly Australian owned company, which manufactures and/or distributes a comprehensive range of food service equipment for
kitchens, food preparation and presentation. Stoddart products are manufactured and/or engineered in Australia to provide excellent results
whilst offering value-for-money, ease-of-use and reliability.
• All units MUST be installed according to the procedures stated in the installation section of this manual
• In the case of new personnel, training is to be provided before operating the equipment
• DO NOT use this unit for any other purpose than its intended use
• DO NOT store explosive substances such as aerosol cans with a flammable propellant in or near this unit
• Keep fingers out of “pinch point” areas
• Unit is not waterproof DO NOT use jet sprays, hoses or pour water over/on the exterior of the unit
• Only use this unit with voltage specified on the rating label
• Do NOT remove any cover panels that may be on the unit
• DO NOT use sharp objects to activate controls
• DO NOT use sharp objects to remove ice from the unit
• If any fault is detected, refer to troubleshooting
• The manufacturer declines any liability for damages to persons and/or things due to an improper/wrong and/or unreasonable use of the
machine
• Only specifically trained/qualified Technicians (Stoddart, one of our service agents, or a similarly qualified persons) should carry out any
and all repairs, maintenance and services
When using any electrical unit, safety precautions must always be observed.
Our units have been designed for high performance. Therefore, the unit must be used exclusively for the purpose for which it has been designed.
General Precautions
Warranty Registration
Warranty Period
Australia and New Zealand Warranty
To register your new product, go to the Stoddart warranty page: http://www.stoddart.com.au/warranty-registration
Stoddart 12 month on-site parts and labour warranty (terms and conditions apply), from the time of purchase.
To view or download the warranty terms and conditions visit: http://www.stoddart.com.au/warranty-information
Warranty & Registration

Page 5
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Product Overview
Control Panel
Toasting Rack
CAUTION
Surface is Hot
Introduction

Page 6
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Setting Up
Handling
Unpacking
Positioning
Disposal
• Use suitable means to move the unit;
- For smaller items use two people
- For large items a fork lift, pallet trolley or similar (the forks should reach completely beneath the pallet)
• Check the unit for damage before and after unpacking. If unit is damaged, contact the distributor and manufacturer
• Should any item have physical damage, report the details to the freight company and to the agent responsible for the dispatch within
seven (7) days of receipt. No claims will be accepted or processed after this period
• The unit is supplied fully assembled
• Remove all protective plastic film, tapes, ties and packers before installing and operating
• Clean off any remaining residue from the interior/exterior of the unit using a clean cloth dampened with warm soapy water
• Choose an area that is well ventilated and provides access for future maintenance
• Place the unit on a level stable work surface capable of supporting its weight
• Do not position the unit in:
- Wet areas
- Near heat and/or steam sources
- Near flammable substances
• Allow an air gap between the unit and other objects or surfaces. A minimum gap of 100mm from all sides is recommend for normal
operational use (if the unit is near any heat sensitive material we suggest you allow additional space)
• Please consult national and local standards to ensure that your unit is positioned in accordance with any existing requirement
WARNING
Improper installation, adjustments, alterations, service or
maintenance can cause property damage, injury or death.
100mm
APPLIANCE
100mm 100mm
Front
• At the end of the appliance’s working life, make sure it is scrapped & components recycled properly
• Current environmental protection laws in the state/country of use must be observed
• Doors must be removed before disposal (if applicable)
• Power supply cable must be removed before disposal
• For further information on the recycling of this product, contact the local dealer/agent or the local body responsible for waste disposal
Installation

Page 7
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Single Phase Units:
• Supplied and fitted with an appropriately rated plug and lead, indicated as:
- 10A plug & lead fitted
- 15A plug & lead fitted
- 20A plug & lead fitted
This unit must be installed in accordance with AS/NZS 60335.1
Some procedures in this manual require the power to the equipment to be turned off and
isolated. Turn the power OFF at the power point and unplug the power supply lead by the plug
body. If the power point is not readily accessible turn the equipment off at the isolation switch
or the circuit breaker in the switchboard. Attach a yellow “CAUTION-DO NOT OPERATE” tag.
This must be performed where relevant unless the procedures specify otherwise.
FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK.
WARNING
Notes:
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a
hazard. Please contact Stoddart for parts and we will advise how to do this in order to avoid any electrical hazard
• The power cable should be dry and/or isolated from moisture or water
Electrical Connection
Information
Installation

Page 8
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
412
363
290 - Chamber
427
315
339
315
259 - Chamber
87
Chamber
W.GTQI4
W.GTQI4
Technical Specifications
Specification
563
363
441 - Chamber Width
427
315
339
259 - Chamber Depth
315
87
Specifications
Model W.GTQI4
Height 362mm
Width 412mm
Depth 427mm
Power 2.22kW
10A plug & lead fitted
Specifications
Model W.GTQI8
Height 375mm
Width 615mm
Depth 436mm
Power 3.3kW
15A plug & lead fitted

Page 9
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Specification
673
362
87
551 - Chamber Width
527
429
351 - Chamber Depth
405
563
362
87
411 - Chamber Width
427
315
339
315
259 - Chamber Depth
W.GTQI15
W.GTQI8S.10 / W.GTQI8S.15
Specifications
Model W.GTQI15
Height 362mm
Width 673mm
Depth 527mm
Power 3.36kW
15A plug & lead fitted
Specifications
Model W.GTQI8S.10 W.GTQI8s.15
Height 362mm 362mm
Width 563mm 563mm
Depth 427mm 427mm
Power 2.25kW
10A plug & lead fitted
3.36kW
15A plug & lead fitted

Page 10
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Operation
Control Panel W.GTQI4 / W.GTQI8
Control Panel W.GTQI.15
Operation
Upon using the equipment, the following steps must be followed:
1. Turn the unit on
2. Adjust the rack height to suit the product
3. Set the “heat” dial to 5
4. Turn the “element” dial left or right to select the mode of operation: “top element” only operation or “Top & bottom element” operation
5. Turn the “timer” dial clockwise to set the required time, the unit will instantly start to heat
6. Place food item into the unit
7. When timer is finished it will switch off automatically
8. Adjust as required: increase/decrease the “timer” and “heat”. Repeat this process until the desired results have been achieved
9. Once satisfied with the results, record the settings for future reference
10. Repeat this process for different foods
Element Settings
Top and bottom Element:
Best for all types of standard breads, buns, focaccias and open snacks.
Top Element only:
Best for Garlic bread, herb bread, focaccias and open snacks or browning the top of the product only.
Note: The elements will be turned on for the duration the timer is set to. The elements will then be turned off, until the timer is set.
Operating Instructions - W.GTQI4 / W.GTQI8

Page 11
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Operation
Control Panel
Operation
Upon using your equipment, the following steps must be followed:
1. Turn the unit on
2. Adjust the rack height to suit the product
3. Set the “top element” and “bottom element” dials to 5
4. Select either “timer” or “on continuous” The timer can be bypassed by switching to “on continuous”, when selected the elements will
not turn off)
5. Turn the “timer” dial (if timer is selected) clockwise to set the required time, the unit will instantly start to heat
6. Place food item into the unit
7. When timer is finished unit will switch off automatically
8. Adjust as required: increase/decrease the “timer”, “top element” and “bottom element”. Repeat this process until the desired results
have been achieved
9. Once satisfied with the results, record the settings for future reference
10. Repeat this process for different foods
Element Settings
Top and bottom Element:
Best for all types of standard breads, buns, focaccias and open snacks.
Top Element only:
Best for Garlic bread, herb bread, focaccias and open snacks or browning the top of the product only.
Note: The elements will be turned on for the duration the timer is set to. The elements will then be turned off, until the timer is set.
Operating Instructions - W.GTQI8S.10 / W.GTQI8S.15

Page 12
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Cleaning
IMPORTANT
Threaded fasteners can loosen in service.
Regular inspection and adjustment
should be carried out as required
WARNING
This unit is NOT waterproof, do NOT
hose. DO NOT pour water directly onto
the unit. DO NOT immerse in water
IMPORTANT
Some commercial stainless steel
cleaners leave residue or film on the
metal that may entrap fine particles of
food, deeming the surface not
FOOD SAFE
WARNING
Wait until the unit has cooled to a safe
temperature before undertaking any
cleaning or maintenance. Contact with
hot surfaces can cause burns and
serious injury
• Cleaning is recommended for health and safety purposes and to prolong the life of the unit
• Do NOT use abrasive pads or cleaners on the stainless steel or any other metal parts of the unit
• Do NOT use industrial chemical cleaners, caustic based cleaners or bleaches and bleaching agents, as many will damage the metals
and plastics used on this unit
• Do NOT remove any screws and/or panels for cleaning (unless directed)
• This unit is NOT waterproof, do NOT hose, do NOT pour water directly onto the unit, do NOT immerse in water
• Stainless steel exhibits good resistance to corrosion however, if not properly maintained stainless steel can rust and/or corrode
• Any sign of mild rust and/or corrosion should be thoroughly cleaned with warm soapy water and dried as soon as possible
• NEVER use abrasive pads or cleaners for cleaning
• All metal surfaces should be checked while cleaning for damage, scuffs or scrapes as these can lead to rust and further damage to the
product
• Mild rust and/or corrosion can be treated with a commercial cleaning agent that contains citric/oxalic/nitric/phosphoric acid.
Do NOT use cleaning agents with chlorides or other harsh chemicals as this can cause corrosion.
After treatment, wash with warm (not hot) soapy water and dry thoroughly
• Thoroughly wipe the surfaces dry after cleaning and do NOT let water pool on the unit. Check crevices and folds for pooling
• When using, ensure all liquids and moisture is cleaned up straight away.
Food liquids such as juices from vegetables and fruits should NOT be left on preparation surfaces
• Do NOT leave items on the stainless steel such as cutting boards, rubber mats and bottles
• To protect the polish, stainless steel should be dried by wiping a dry soft cloth in the same direction as grained polished finish
• For NON-food contact surfaces, a light oil can be wiped on the surfaces with a cloth to enhance the stainless steel surface.
Wipe in the direction of the grain
• Some commercial stainless steel cleaners can leave residue or film on the metal; this may trap fine particles of food on the surface,
thus deeming the surfaces not food safe
General Information
Corrosion Protection
Surface Finish
Cleaning and Maintenance

Page 13
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Materials Required
• Stainless Cleaner
• Non Abrasive Cleaning pad
• Clean Sanitised Cloth
• Paper Towel
• Container of warm water
• Nylon Brush
• Appropriate PPE (Personal Protective Equipment)
Cleaning Procedure
1. Isolate the unit from the power supply
2. Using a good quality nylon brush remove crumbs and small food items
3. Wipe clean using a cloth dampened (not wet) with clean warm water until all soil has been removed
4. Using a clean sanitised cloth, thoroughly wipe the stainless steel and metal parts dry. Do NOT let water pool on the unit. Check crevices
and folds
Note: In some areas, particularly seaside environments, stainless steel can be subject to surface discolouration or “tea staining”
This can be removed with an appropriate cleaning agent which contains 10% sodium citrate. Ask your supplier of cleaning chemicals for a
suitable brand.
Cleaning Procedure - External Surfaces
1. Isolate the unit from the power supply
2. Wearing Personal Protective Equipment (PPE), apply Stainless Cleaner with the Cleaner pad to the external surfaces
3. Scrub any baked on soil with the cleaner pad in the same direction as grained polish
4. Wipe clean using a cloth dampened with clean warm water until all Stainless Cleaner and soil has been removed
5. Using a clean sanitised cloth, thoroughly wipe the stainless steel and metal parts dry. Do NOT let water pool on the unit. Check crevices
and folds
Cleaning Schedule
• Daily cleaning is required for toaster grillers, and external surfaces. This will help to maintain and prolong the efficiency of your unit
• The grill plate should be kept clean at all times, free from carbon and burnt materials
• The unit should be cleaned at the end of each work day
Cleaning and Maintenance

Page 14
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Troubleshooting
Task Type - (O) = Operator
(T) = Technician Task
Problem Possible Causes Task Possible Corrective Action
Unit won’t turn on Unit is not plugged into a
suitable power point O Plug unit in
Power switch is in the “Off”
position O Change the power switch to the “ON” position
Power Point is faulty T Arrange a qualified Technician to repair the power
point
Unit is overheating Airflow blockage O Clear dirt / dust from fan guard and/ or clear all air
vents around the unit of any obstructions
Fan not working T Replace fan
Unit is not heating Elements not working T Replace Elements as required
Temp switch / Computer board
not working TReplace switch / Computer board (whichever is applicable)
Product is burning Temperature set too high O Adjust temperature settings as required
Product is undercooked Temperature is set too low O Adjust temperature settings as required
WARNING
Technician tasks are only to be completed by qualied service
people. Check faults before calling service technician.
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
Cleaning and Maintenance

www.stoddart.com.au
International
Sales
Tel: [phone]
Email: [email protected]
Service / Spare Parts
Tel: [phone]
Email: [email protected]
Email: [email protected]
www.stoddart.co.nz
New Zealand Business Number: 6837694
New Zealand
Sales
Tel: [phone]
Email: [email protected]
Service / Spare Parts
Tel: [phone]
Email: [email protected]
Email: [email protected]
www.stoddart.com.au
Australian Business Number: 16009690251
Australia
Sales
Tel: [phone]
Email: [email protected]
Service / Spare Parts
Tel: [phone]
Email: [email protected]
Email: [email protected]