WPL Diamond DMS Manual

Environmental Wastewater Solutions www.wplinternational.com
Consent holders and/or treatment plant users are responsible for correctly operating and
maintaining their plant as per the manufacturer’s instructions.
Operation & Maintenance
Manual inc. User Guide
Diamond Sewage Treatment
DMS and
Sewage Treatment
Plants
DMC

SERVICING AND MAINTENANCE
The Environment Agency requires that all sewage treatment plants are operated and
maintained in accordance with the manufacturer’s instructions.
In order to sustain the high performance of your Diamond plant, this User Guide/
Operation & Maintenance Manual sets out the required periodic maintenance and
operating instructions. WPL supplies a separate Maintenance Log Book with each
Diamond, which is designed to record the regular six monthly maintenance cycle for
your sewage treatment plant.
The WPL Diamond has been designed for simple tank and blower maintenance and
WPL Ltd recommends this maintenance is carried out by a British Water Accredited,
Qualied Service Engineer.
It is also important that wastewater sludge from the sewage treatment plant is safely
disposed of in an appropriate or controlled manner at the recommended intervals.
De-sludging MUST be carried out by an approved tankering company and WPL
recommends that de-sludging is arranged with a reputable company in your area.
We recommend that you keep this manual, along with your log book, in a
safe place on the premises where the Diamond is installed for easy reference.
Replacement Maintenance Log Books and User Guide/Operation and Maintenance
Manuals are available by calling WPL Limited on 023 9224 2600.
WPL LIMITED SPARE PARTS
Please contact the WPL Spares Department on 023 9224 2600 for prices and
information.
The Diamond is CE marked, fully type tested and certicated in
accordance with the mandatory European standard BS EN12566-3,
and meets all current legislation.
WPL Diamond is also LABC registered.
Thank you for choosing the WPL Limited Diamond
domestic wastewater treatment system.
2

3
INDEX
1. GETTING THE BEST FROM YOUR DIAMOND
1.1 Important information page 4
1.2 Hints and Tips page 5
1.3 Recommendations page 6
1.4 Letting Visitors Know page 7
2. HOW THE DIAMOND WORKS
2.1 Operating Conditions page 8
2.2 Inside the Diamond Plant page 8
2.3 The Treatment Process page 8
2.4 Schematic Diagram page 9
3. MAINTENANCE
3.1 Health & Safety page 10
3.1.1 Warning
3.1.2 Dangerous Gases
3.2 Routine Maintenance page 10
3.2.1 Weekly
3.2.2 Quarterly
3.2.3 Six-Monthly
3.3 Air Blower Information page 11
3.3.1 For DMS/DMS-EPC Models
3.3.2 For DMC Models
3.4 De-sludging page 11
3.4.1 De-sludging Frequency
3.4.2 Determining De-sludging Frequency
3.4.3 Procedure for De-sludging
3.4.4 Approximate De-sludging Volumes
4. TROUBLE SHOOTING AND PROBLEM SOLVING
4.1 DMS/DMC Models page 13
4.2 DMS-EPC Models page 14
5. GUARANTEE AND WARRANTY INFORMATION
5.1 Process Guarantee page 15
5.2 Warranty Period page 15
5.3 Parts Covered Under Warranty page 15
5.4 Warranty Limitations/Exemptions page 15
5.5 Chargeable Non-Warranty Work page 15

4
1. GETTING THE BEST FROM YOUR DIAMOND
1.1 Important Information
The following key points should have been taken into consideration when the plant
was specied and sized using the latest version of the British Water Flows and Loads. To
maintain ecient performance of the Diamond plant, the following should be noted and
also considered if there are any changes to the property in the future:
WASTE DISPOSAL UNITS (WDU) – The Diamond plant should have been sized taking into
account the use of a WDU in the property (if there is one installed) as it increases biological
loading. ADVICE – It is advisable to limit the use of the WDU to ensure the plant operates
eciently. Raw or uncooked foods should not be put through the WDU and ideally
disposed of in a composter. If the use of a WDU was not included in the sizing of the plant
then it is advised that the WDU is not used or installed subsequently in the property.
WATER SOFTENERS – The Diamond plant should never be connected to a property using a
water softener as the salt will signicantly reduce the performance of the plant. ADVICE –
Never use a Water Softener with a Diamond plant. If the use of a Water Softener is present
in the property then it is advised that the Water Softener is disconnected. The use of a
Magnetic or Electric Scale Reducer may be an alternative to a Water Softener as long as it
does not use salt or chemicals but homeowners are advised to seek the advice of a specialist.
SURFACE RUN-OFF/STORMWATER – The Diamond plant should never be connected to
guttering and drainage collecting stormwater and/or surface water run-ofrom hard
standings and surfaces. ADVICE – Surface/stormwater should always be discharged to a
storm drain which is excluded from the wastewater stream from the property.
LAUNDRY – The Diamond plant should have been sized taking into account the actual
laundry carried out at the property as the laundry detergents/chemicals eect the
performance of the plant. ADVICE – Changes to the amount of laundry or the type/number
of washing machines in use may aect the performance of the plant. Contact WPL for
advice if there are any changes planned.
SWIMMING POOLS/HOT TUBS – The Diamond plant should never be connected to
swimming pools, hot tubs etc. as they will contain chlorine which will signicantly reduce
the performance of the plant. ADVICE – Consider separate treatment or disposal of
backwash waters from ancillary equipment such as types or ltration and disinfectant
removal in pools and hot tubs.
GREASE FROM KITCHENS – The Diamond plant should be protected from grease and fats
if installed in a property or commercial premises where catering is provided.
ADVICE – All commercial catering applications require the installation of adequately sized
grease separators, removal or retention systems up-stream of the Diamond plant and it is
advisable to check that this provision has been made prior to installing the
Diamond plant.
CONDENSING BOILERS – Discharge from condensing boilers . ADVICE - Should ideally be
connected to a soakaway if possible.

1. GETTING THE BEST FROM YOUR DIAMOND (continued)
1.2 Hints and Tips
The Diamond requires minimal servicing, provided it is installed as
per the instructions in the WPL Ltd Installation Manual, and is used
and maintained properly as set out in this User Guide/Operation
and Maintenance Manual. Regular but simple maintenance will keep
the system running eciently and will reduce the number and cost of
unnecessary service call-outs.
DO
aEnsure all servicing is carried out by a British Water Accredited,
Qualied Service Engineer.
aMake sure the air blower is installed in a dry, well ventilated area.
If it is situated outside, ensure it is installed in the approved
weatherproof housing supplied with the Diamond.
aCheck the access lid is properly and securely fastened at all times.
aMake sure the electrical supply is maintained at all times.
aRegularly check to make sure the air blower is operating, you should
be able to hear it running.
aArrange for regular maintenance to be carried out, (see section 3 in
this manual), and that it is recorded in the separate Maintenance Log
Book provided by WPL.
aArrange for the excess sludge to be tankered away at the appropriate
interval.
DO NOT
X Turn othe electricity supply.
X Attempt to service the system yourself if you are not qualied to do so.
X Use any replacement parts other than those supplied by WPL Limited.
X Alter or modify the system without authorisation from WPL Limited.
X Allow surface water to form a pool around the access lid or blower
housing.
X Allow storm water from roofs or hard standings to enter the
treatment plant.
5

1. GETTING THE BEST FROM YOUR DIAMOND (continued)
1.3 Recommendations
The Diamond system uses highly ecient aerobic organisms to treat the
organic contaminants in domestic sewage and wastewater. As the system
is based on a biological process it is important to ensure that you do not
put anything down the sink, toilet or drains that will harm these
organisms which bio-degrade the sewage. The way you use cleaning
products, and the type you use, can also signicantly aect the eciency
of the system.
WPL DOES RECOMMEND
aThinking before you put anything down the sink, toilet or drains.
aUsing the manufacturers’ recommended doses relevant to the hardness
of your local water for household cleaning products.
aUsing cleaning products little and often, as this will allow the bacteria
to become accustomed to the brands and amounts you use.
aSpreading your laundry throughout the week and overnight.
aSticking to the same washing, dishwasher and other cleaning products
as the organisms will work more eciently with familiar products.
aUsing liquids, not powders, in washing machines and dishwashers as
they dissolve more easily.
WPL DOES NOT RECOMMEND
X Putting sanitary towels, tampons, disposable nappies, baby wipes,
cotton wool, incontinence pads, cotton buds, rubber products or other
non-biodegradable products down the toilet.
X Pouring waste fat, grease or cooking oil down the sink or drains.
X Using bleach or strong chemicals excessively or having a spring
cleaning day.
X Having a laundry day.
X Emptying bottles of medicine or mouth wash down the toilet or sink.
X Constantly changing your brands of cleaners and washing chemicals.
X Using water softening agents.
X Pouring any garden chemicals, paint or car engine oil down the drain
or sink.
X Over using your waste disposal unit, please use it sparingly.
6

1. GETTING THE BEST FROM YOUR DIAMOND (continued)
1.4 Letting Visitors Know
It is important that your family, guests and visitors are made aware that
your house is connected to a specialist, biological sewage treatment
system. They need to know that they should not put anything down the
toilet, sinks or drains which could harm the bacteria or block the system.
The easiest way to tell guests or visitors that you have a specialist
biological sewage treatment system is to put up notices in your kitchen
and bathroom(s).
You might like to copy this suggested wording:
WARNING!
This toilet is not connected to mains drainage.
It leads to a biological sewage & wastewater
treatment system.
DO NOT PUT THE FOLLOWING DOWN THE TOILET:
ANYTHING OTHER THAN TOILET TISSUE
EXCESSIVE AMOUNTS OF CHEMICAL CLEANERS/BLEACH
WARNING!
This sink is not connected to mains drainage.
It leads to a biological sewage & wastewater
treatment system.
DO NOT PUT THE FOLLOWING DOWN THE SINK:
FAT, OIL OR GREASE
EXCESSIVE AMOUNTS OF CHEMICALS
7

2. HOW THE DIAMOND WORKS
2.1 Operating Conditions
The plant is designed to operate automatically with the minimum
of maintenance after it has been commissioned. The plant will provide
euent within the designed discharge consent standard after an initial
start up period of 4-10 weeks, depending on the water temperature. It
is important that the sewage input conditions are kept within the plant
design criteria, including the population equivalent (as set by British
Water).
2.2 Inside the Diamond
The Diamond system consists of two treatment chambers in a single
tank. The central aeration chamber is a circular tank with a sloped,
open bottom which empties into the bottom of the outer clarier
chamber. Located in the centre of the aeration chamber is a circular
draft tube, which extends towards the bottom of the clarier.
2.3 The Treatment Process
Air is released at the bottom of the draft tube through a disc plate
diuser and as the diused air rises in the draft tube, it causes an
upward ow of process uid. This draws the settled solids from the
bottom of the clarier up through the draft tube where they are
discharged at the surface of the aeration chamber. The design of the
draft tube ensures continuous and complete mixing of oxygen with the
sewage, allowing for the growth of various aerobic organisms that
biologically degrade the wastewater contaminants.
Gravity causes the aerated solids to settle back to the bottom of the
tank where they are again drawn back up through the draft tube. As
raw sewage enters the aeration chamber it displaces biological solids
from the aeration chamber to the clarier. Quiescent conditions in the
clarier allow the digested solids to settle to the bottom of the clarier
where they are again returned back to the aeration compartment.
The claried (treated) euent ows slowly up through the clarier
it is
then discharged through a 110mm-pipe connection. A ‘T’ connector, tted
to the outlet pipe, prevents oating solids from passing out of the plant.
8

The diagram opposite shows
the exploded section for
Diamond DMS-EPC models
2. HOW THE DIAMOND WORKS (continued)
2.4 Schematic diagram
9

3. MAINTENANCE
3.1 Health and Safety
3.1.1 Health Warning - There are signicant Health and Safety risks
associated with the servicing and maintenance of any sewage treatment
plant.
WPL Ltd recommends that servicing and maintenance is carried out
by British Water Accredited, Qualied Service Engineers.
Please contact WPL Ltd on 023 9224 2600 for any further Health and
Safety advice.
3.1.2 Dangerous Gases - Sewage gases are potentially explosive and toxic.
DO NOT enter any of the below ground
compartments of the Diamond
sewage treatment plant.
3.2 Routine Maintenance
The Diamond plant requires routine, periodic inspection and
maintenance to ensure continuous, trouble-free operation. At a
minimum, the Diamond should be inspected every six months (see
separate log book for details) by a British Water Accredited, Qualied
Service Engineer. More frequent inspections may be required if
mandated by local or stated regulatory authorities, or if the Diamond is
used on a non-residential application.
3.2.1 Weekly - Check that the air blower is operational. The motor
should be running, which you can hear externally, and the air failure
beacon should NOT be ashing. The beacon indicates that the air pump
is not delivering air to the plant, not power failure.
3.2.2 Quarterly - (If required by prevailing temperature, dust and
humidity conditions.)
Check air blower lter cleanliness and clean or
replace the lter as necessary. Air blower instructions are supplied in the
air blower packaging.
3.2.3 Six-Monthly - The air blower (DMC blades) and kiosk, aeration
chamber, air diuser system, clarifying chamber, external pump chamber
(if tted), outlet pipe and sample chamber (if applicable) all need to be
checked and maintained as necessary
.
10

3. MAINTENANCE (continued)
3.3 Air Blower Information
3.3.1 Each DMS system is supplied with a linear
air blower covered by a comprehensive 24 month warranty, subject to
the
correct maintenance procedures being adhered to (see section 5.4,
page 12 for warranty limitations).
Air blowers must be maintained in accordance with the
Manufacturer’s instructions.
Please refer to the specic instruction
manual supplied in the air blower packaging and the WPL Maintenance
Log Book, into which all service activity MUST be recorded.
Service kits/
spares can be obtained from WPL Limited on [phone].
Please note - DMS Air blowers should only be allowed to draw-in clean
uncontaminated ambient air
t Intake lter shall be inspected/cleaned or replaced every 6 months
t Installation of a service kit (New diaphragms and lter elements)
every 18 months
t Operating pressure shall not be more than 200mbar
t Ambient air temperature should not exceed 38ºC +10%
The maintenance programme 3-5 years is as follows:
t From 36-42 months - Replace lter, and diaphragm kit
t From 48-54 months - Replace lter and diaphragm kit
For DMS-EPC Models, please ensure the
operation and cleanliness of
the external pump chamber is checked during servicing (see log book for
section on external pump chamber maintenance).
3.3.2 DMC Models - Each DMC System is supplied with a rotary vaned
air blower covered by a comprehensive 24 month warranty, subject to
the correct maintenance procedures being adhered to (see section 5.4,
page15 for warranty limitations). Please refer to the specic instruction
manual supplied in the air blower packaging. Spares can be obtained
from WPL Limited on 023 9224 2600.
3.4 De-sludging
3.4.1
De-sludging Frequency - The rate at which the solids (biomass)
accumulate in the Diamond, and subsequently the rate at which the
excess solids must be removed, is dependant upon the total volume and
strength of the wastewater entering the plant.
11

3. MAINTENANCE (continued)
3.4 De-sludging (continued)
3.4.1 De-sludging frequency (continued)
Diamond DMS/DMS-EPC systems serving domestic residential properties
require periodic
de-sludging. The de-sludgeing period can be up to 3 years
depending on plant loading. DMC systems serving domestic residential
properties will typically require de-sludging every 12 months. In some
circumstances plants may need
more frequent de-sludging again depending on plant loading.
3.4.2 Determining
De-sludging Frequency - This should be provided by
a British Water Accredited, Qualied Service Engineer who will
check the
percentage of settled sludge (i.e. sludge volume) to the clear liquor. The
optimum level of solid settlement is normally between 5-50%. Whenever
the sludge volume reaches 70%, the plant should be de-sludged.
3.4.3 Procedure for De-sludging the Diamond - De-sludging MUST be
carried out by an approved tankering company. WPL recommends that
de-sludging is arranged with a reputable company in your area.
When de-sludging is carried out, approximately one third of the volume
of sludge should remain in the plant.
3.4.4 Approximate De-Sludge Volumes - This table is a guide only.
The amount of sludge
accumulated depends
on the loading of the
plant. Each site has its
own characteristics.
MODEL App. De-sludge Volumes (ltrs)
DMS2 1500
DMS3 2100
DMS4 2650
DMS5 2650
DMC6 6000
DMC7 6000
DMC8 10000
DMC9 10000
12

4. TROUBLESHOOTING AND PROBLEM SOLVING
4.1 DMS/DMC Models
A - SYMPTOM B - CAUSE C - REMEDIAL ACTION
1. Air blower is running
but little or no turbulence
is observed in aeration
chamber
This could be due to
i nsucient air supply to
the aeration chamber,
caused by one or more of
the reasons opposite:
1. Blocked air diuser 1. Disconnect air pipe at the
union and clean or replace air
diuser
2. Blocked air hose or
pipe
2. Inspect hose and pipe for
blockages, especially at joints.
Unblock as necessary
3. Leaking hose or pipe
joints
3. Inspect all hose and pipe joints
and tighten as necessary
4. Kinked, crushed or
split air hose or pipe
4. Inspect and replace as
necessary
5. Excessively worn
carbon vanes in Rotary
Vaned Air Pump (DMC
only)
5. See specic air blower manual
2. Aeration chamber
contents have
a greyish (dishwater)
appearance
6. As B 1-4 6. As C 1-5
3. Noticeable odour &
poor euent quality
7. As B 1-4 7. As C 1-5
4. Aeration chamber
contents are grey/brown
to black. Slight to strong
septic odour. Euent
quality is poor and is grey.
Air blower is running
and good turbulence is
evident
8. Heavy hydraulic surge
ows from laundry or
kitchen activities
8. For commercial applications,
install a surge tank before the
Diamond
9. For residential applications,
reduce the
frequency of laundry to 1-2 loads
per day
5. Aeration chamber has
a clear appearance
with very few suspended
solids (<5%). White suds
observed. Euent is clear
with no odour
9. Light loading
resulting in total
digestion of solids
10. No action required if euent
quality is acceptable. Typical of
intermittent use.
6. Aeration chamber as 5,
but with very ne
particles in the euent
causing it to appear
turbid or murky
10. See B 8 11. See C 8-9
7. Aeration chamber
contents have a
grey appearance and
slightly septic odour
11. System is lightly
loaded and has been
in use for less than 3
months
12. Continue start-up regime of
minimal laundry and minimal
cleaning chemicals.
13. See C 1-5
12. Insucient organic
matter present in the
inuent resulting in a
slow start-up
14. “Seed” plant with WPL
Formula 33 to help initiate start-
up
13. See B 8 15. See C 10
13

4. TROUBLESHOOTING AND PROBLEM SOLVING (continued)
A - SYMPTOM B - CAUSE C - REMEDIAL ACTION
1. No discharge 1. No ow as pump
not working
1. Check power supply
2. Check operation of oat
2. Beacon ashing 2. High level alarm 3. As C1-2
3. Plant overowing 3. No power 4. Check power supply
4.2 DMS-EPC Models with external pump
A - SYMPTOM B - CAUSE C - REMEDIAL ACTION
8. Aeration chamber
contents are grey
to black. Euent is grey
and has a strong
septic odour
14. Organic overload
due to excessive use of
waste disposal unit
16. Refrain from discharging
food scraps, grease, oil, etc into
the waste disposal
15. As B 1-4 17. As C 1-5
9. Grease balls are
observed in the
aeration chamber
contents
16. Excessive kitchen
waste and detergent
18. As C 8-9
17. As B 1-4 19. As C 1-4
18. Insucient
Dissolved Oxygen (DO)
20. At the time of a peak ow,
turn air blower ofor 15 minutes
and check DO with a metre. If DO
is less than 1.0 part per million,
contact WPL for assistance
10. Euent sample
contains brown
suspended solids, more
noticeable
during peak ow periods
19. Heavy build up of
mixed liquor
suspended solids
(MLSS), due to normal,
long-term usage
21. De-sludge the Diamond
20. Excessive
(>125mm) of scum has
accumulated in the
clarifying chamber. The
scum is being carried
under the scum bae
22. Remove scum back to
aeration chamber with a scoop
11. System requires
de-sludging on a more
frequent basis
21. Excessive use of
powdered laundry
detergent
23. Use liquid detergents or
“concentrated” powders
12. Euent sample
contains excessive
suspended solids.
Aeration chamber
contents have a normal
chocolate brown colour,
but sludge settles slowly
in a jar and forms a light
oc
22. Overabundance
of “lamentous”
bacteria that prevent
compaction
and settling of the
sludge
24. Contact WPL for specic
recommendations
13. Alarm beacon ashing 23. Blower motor
tripped out probably
cause diaphragm failure
25. Replace diaphragms
4.1 DMS/DMC Models (continued)
14

5. GUARANTEE AND WARRANTY INFORMATION
5.1 Process guarantee
The process is guaranteed to meet the designed Euent Discharge Standard for the life of
the plant provided that:
t "MMBTQFDUTPGUIF*OTUBMMBUJPO.BOVBMBOE6TFS(VJEF0QFSBUJPO.BJOUFOBODF.BOVBM
are adhered to
t 5IFøPXTBOEMPBETEPOPUFYDFFEUIPTFTUBUFEPOUIFEFTJHOTIFFUCBTFEPOJOEVTUSZ
standard gures, ref. BW COP: Flows and loads 4
t 5IFSFJTTVóDJFOUIBSEOFTTJOUIFXBUFSXIFSFOJUSJöDBUJPOJTSFRVJSFE
t (SFBTFGSPNDPNNFSDJBMLJUDIFOTJTOPUQSFTFOUJOUIFJOøVFOU
t 1FSGPSNBODFJTNFBTVSFEBGUFSUIFQSPDFTTIBTNBUVSFE
t #JPMPHJDBMJOIJCJUPSTBSFOPUQSFTFOUJOUIFJOøVFOU
t 5IFQ)JTUP
5.2 Warranty period
WPL warrant the tank structure against manufacturing and material defects, the air blowers
for a period of 2 years. All warranties start from the date of purchase (see points 5.3 and 5.4
below).
5.3 Parts covered under warranty
WPL Ltd warrants all of the parts in each of their Diamond range of package sewage
treatment systems, when properly registered with the manufacturer, to be free from
defects in materials and workmanship in normal use and service.
WPL Ltd’s sole responsibility under this warranty is limited to repairing, exchanging or
replacing any component part or parts that in their judgement show evidence of defects
within the warranty period.
If you have a defective part please contact your maintenance provider. The defective part
or parts must be returned to WPL Limited for assessment.
5.4 Warranty limitations/exemptions
WPL Ltd shall not be liable for any labour involved for the removal or replacement of its
equipment nor the subsequent transportation, handling or packaging of any part or parts
thereof.
In no case will WPL Ltd be liable for loss incurred because of interruption of service or for
consequential damages, labour or expense required to repair defective units, nor shall this
constitute a cause for the cancellation of the contract of purchase and sale.
Specically exempt from this warranty are limited life consumable components subject to
normal wear and tear, such as air pump vanes, diaphragms and lters.
5.5 Chargeable non-warranty work
Service charges incurred (including parts and labour), due to unauthorised alteration,
accidental damage, improper use, abuse, tampering, failure to follow installation
instructions or failure to follow operating and maintenance procedures, are not covered by
this warranty and are not assumed by WPL Ltd. All service visits for non warranty work are
chargeable. This warranty gives specic additional benets. Statutory rights are unaected.
15

WPL Limited
Unit 1 Aston Road
Waterlooville
Hampshire PO7 7UX
United Kingdom
Tel: [phone]
Fax: [phone]
[email protected].uk
www.wplinternational.com
WPL has a policy of continuous product development and the information contained in this booklet may be subject to change
without notice. Version LLJAN15
WPL Ltd reserve the right to change specifications in line with company policy of improvement through research and development. Errors and omissions
excepted. Models shown in this brochure may include additional cost options that are not part of the standard specification.