Wyrestorm MX-0404-POH-KIT User manual

1
Quickstart Guide
WyreStorm 4x4 HDBaseT Matrix Switcher Kit
with 4 x PoH Receivers (70m/230ft)
MX-0404-POH-KIT
Before Installation
Do Not Hotplug! - Please insert and extract cables carefully with
the power SWITCHED OFF. Connecting and disconnecting while
the unit is powered can result in damage to circuitry.
We strongly recommend using the supplied mounting brackets to
secure the matrix and the accompanying PoH display receivers.
Any sudden movement of these devices could lead to loss of
picture and sound if connections become loose or strained,
resulting in unnecessary service call backs
Remember, always switch off the matrix before unplugging any
inputs or outputs – follow last on, first off protocol.
Basic Connection and Operation
Connect HDMI sources to HDMI inputs 1 - 4 of the matrix using
good quality cables - we recommend WyreStorm Express HDMI
cables.
Connect a good quality, well-terminated Cat5e/6 cable of no more
than 70m/230ft from matrix UTP output ports 1-4 to UTP IN ports of
connected PoH display receivers.
1
2
3
4
5
6
7
8
9
10
Connect HDMI display devices to the HDMI OUT ports of receivers.
Insert the 24v matrix power supply included and switch on the
power on the front panel. Check front panel LEDs are lit to indicate
the matrix is powered and ready for use.
Receivers are powered remotely via PoH from the matrix so no
mains power is required at display locations. In instances where
cable quality, length or placement impacts on successful PoH
delivery, receivers can also be powered locally via threaded or
phoenix 12v DC power connection.
Check POWER, STATUS and LINK lights are illuminated on receivers
to indicate successful connection, with a lit HDCP light illustrating the
presence of encryption within the signal.
Basic input/output switching is achieved via the matrix front panel
by pressing the SOURCE button to scroll numerically through
connected inputs 1-4 for each OUTPUT, with input selections
indicated by LED.
Basic Signal IR/RS232 Control
Connect IR emitters from the matrix IR TX ports to the IR receiving
areas of sources, firmly attaching emitter eyes onto sources.
Connect IR Link cables (sold separately) from the matrix IR RX ports
to a control system. For an RS232-based control system, RS232
cables should be used from matrix to control system and between
receivers and display device.
At display locations, connect IR emitters from receiver IR TX ports
to the IR receiving areas of the display device and IR receivers from
IR RX ports on/near the device with clear line of sight to the handset
used to control.
NOTE: Emitter eye position on device IR receiving areas may
need to be adjusted later to achieve best IR performance.
See full instruction manual for detailed instructions on connection,
operation and control.
Power
Source Device
Control
System
ir rx
ir link cable
LAN / Serial based
Control System
See full manual
for details
on EDID
Management
and DIP settings.
2
3
4
5
6
7
8
9
9
9
10
Key
cat 5 e/6
hdmi
ir TX
RS232 / LAN
Power
IR RX

Troubleshooting
Regardless of manufacturer or product, the majority of installation
diculties can typically be attributed to communication problems
between devices or when high bandwidth transmissions are attempted
with insucient cable/connections. Should you nd yourself in such a
situation, we have drawn up the following checklist of general issues
and causes that should help you shoot your way out of trouble without
seeking further assistance.
No or poor quality picture?
Device Connection - Are you connected and powered? Double check
all HDMI, HDBaseT and 24v power connections are rmly inserted into
correct ports and that matrix, receivers, sources and display devices are
powered.
NOTE: If receiver PoH powering issues are experienced, use a 12v
local power supply at display zones.
Cable length – is your signal struggling to transmit signals or power
the distance of your cable? You may be experiencing interference that
exceeds the maximum capacity of your transmission cable distance.
Try a shorter cable run, swap out a unit for one you know is functioning
normally or use EDID/DIP management on the unit - see full manual for
EDID DIP switch settings
Signal strength – the use of cable joins, stranded patch panels, wall
outlets and stranded patch leads as interconnects between them, can
signicantly reduce signal strength. Use solid core straight, straight
through connections wherever possible.
Resolution - If you reduce the resolution of the source, do you get a
picture? If so, this suggests a conicting resolution between source and
display or a bandwidth capacity issue with your cable. Check all inputs
and outputs share the same resolution and make sure the signal is being
successfully transmitted the full length of your cable run.
Picture ‘snow’/HD ‘noise’ – signies a failure to fully establish a signal
and can often be caused by poorly terminated RJ45 connectors or
excessive cable lengths. Ensure your cable is correctly wired to 568B
standards. Try swapping in a display and receiver from a fully functioning
location – if the problem continues on the same output, turn o all
equipment and swap your signal carrying cables at both ends.
Cable quality and condition – HDMI cable/connectors can be easily
damaged and the quality of material can vary, especially in the lowest
price brackets. Successful transmission of video, audio and control, can
all be aected by cable and termination quality. Always use good quality
leads and cables, with RJ45 connectors wired to the 568B standard at
both ends - we recommend using WyreStorm Express high speed HDMI
cables. Should transmission problems be experienced, try swapping
cables/leads for those already working to see if this improves your image
to identify cable issue as source of problem.
Blu-ray/3D - Make sure all your equipment has been congured
and enabled to transmit and accept the signal, or is capable of passing
a signal. Are resolutions between source and display compatible and
cable adequate for the large bandwidth required by Blu-ray and/or 3D
transmissions?
4K - Are you trying to pass a 4K signal or are you combining 4K
and HD source and display? This product is compatible with 1080p HD
resolutions only - see wyrestorm.com for 4K compatible equipment.
IR Control
Check IR emitter and receiver eyes are correctly positioned over
device receiving areas to allow infrared signals to be transmitted and
received through the extenders. IR emitter eye should be xed rmly over
infrared sensors of devices. IR receiver eye should be attached on or
near devices ensuring a clear line of sight to the remote control used to
operate.
If unsure of IR emitter/receiver positioning, IR receiving areas on
devices can be located by shining a ashlight onto the fascia of the
device - the IR receiving area should be identiable as a small round
sensor behind the panel. Consult your device manufacturer handbook if
diculties are experienced.
Is any remote handset used powered and sending a signal? As IR
is invisible to the naked eye, check your remote is transmitting a signal
by viewing the remote handset sensor through a digital camera/camera
phone – the sensor should ash when a button on the handset is held
down.
IR signal dropout can be experienced due to environmental infrared
radiation. Ensure IR emitters and receivers are away from direct sunlight,
halogen lighting and plasma screens that may interfere with IR signals.
Safety Recommendations:
Do not expose this apparatus to any form of moisture, including the
placement of anything containing liquids on the unit.
To prevent risk of electric shock or re hazard, ensure apparatus is
installed in an unobstructed, well ventilated area away from any external
heat sources - including other electrical devices which may produce heat.
Only use attachments / accessories specied by the manufacturer and
refer all servicing to qualied service personnel.
Failure to adhere to these recommendations may invalidate your
warranty.
Warranty Information
This product is covered by a 3 year
limited parts and labor warranty. During
this period there will be no charge for
unit repair, component replacement or
complete product replacement in the event
of malfunction. The decision to repair or
replace will be made by the manufacturer.
This limited warranty only covers defects in materials or workmanship and
excludes normal wear and tear or cosmetic damage.
Visit our website for full details on this product and to download the
complete user guide including technical specication, EDID settings and
warranty information.
wyrestorm.com
Cat5e/6 Wiring Guide
The quality of termination for every
RJ45 is essential. Poor terminations
leads to intermittent performance
and longer install times.
0615
For additional product information visit wyrestorm.com
For technical support contact:
North America: +1 844-280-WYRE (9973) EMEA/ROW: [phone]
Cat5e/6 Cable
Performance Guide
MX-0404-POH-KIT
0ft 328ft32ft 65ft 98ft 131ft 164ft 197ft 230ft 262ft 295ft
0m 100m
10m 20m 30m 40m 50m 60m 70m 80m 90m