Xterra 16417255 User manual

OWNER’S MANUAL
MODEL NO.
16417255
Assembly
Operation
Trouble –Shooting
Parts
Warranty
CAUTION:
You must read and
understand this owner’s
manual before operating
unit.

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Manufacture’s Limited Warranty
Maurice Pincoffs Canada Inc. warrants all its home use elliptical parts for a period of time listed
below, from the date of retail sale, as determined by a sales receipt or in the absence of a sales
receipt. Maurice Pincoffs Canada Inc.’s responsibilities include providing new or remanufactured
parts, at Maurice Pincoffs Canada Inc.’s option, and technical support to our independent dealers
and servicing organizations. In the absence of a dealer or service organization, these warranties will
be administered by Maurice Pincoffs Canada Inc. directly to a consumer. The warranty period
applies to the following components:
Home Use Limited WARRANTY
Frame Lifetime
All Other Components 2 Years
Labor 1 Year
This warranty is not transferable and is extended only to the original owner.
The warranty shall not apply to exercise units which are (1) used for commercial or other income
producing purposes, or (2) subject to misuse, neglect, accident or unauthorized repair and
alterations.
This warranty provided herein is lieu of all other express warranties, any implied warranties,
including any implied warranties of merchantability of fitness for particular purpose, are limited in
duration to the first 12 months from date of purchase. All other obligations or liabilities, including
liability for consequential damages are hereby excluded.
REPAIR PARTS AND SERVICE
All of the parts for the elliptical shown in figure can be ordered from Maurice Pincoffs Canada Inc.
6050 DON MURIE STREET, NIAGARA FALLS, ONTARIO L2E 6X8. When ordering parts, the parts
will be sent and billed at the current prices. Prices may be subject to change without notice. Check
or money order must accompany all orders. Standard hardware items are available at your local
hardware store.
To ensure prompt and correct handling of any errors, or to answer any questions, please call our
Toll Free number: 1-888-707-1880, or local number 1-905-353-8955 or fax [phone] or email
[e-mail]. Office hours are from 8:30 AM to 5:00 PM Monday to Friday Eastern
Standard Time.
Always include the following information when ordering parts
Model number
Name of each part
Part number of each part
TABLE OF CONTENTS
WARRANTY 1 COMPUTER INSTRUCTIONS 14-19
SAFETY PRECAUTIONS 2-4 PARTS LIST & DIAGRAM 20-24
ASSEMBLY INSTRUCTION 5-12 TRAINING GUIDELINE 26-28
TRANSPORTATION & LUBRICATION 13 STRETCHING 29-30

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IMPORTANT SAFETY INFORMATION
THIS UNIT IS INTENDED FOR HOUSEHOLD USE ONLY
READ ALL INSTRUCTIONS BEFORE USING THIS ELLIPTICAL
▲CAUTION: Before starting any exercise program, it is recommended that you consult your physician.
▲WARNING: Connect this unit to a properly grounded outlet only.
▲DANGER: To reduce the risk of electric shock, always unplug the elliptical from the electrical outlet
immediately after using and before cleaning.
WARNING
To reduce the risk of burns, fire, electric shock, or injury to persons:
1. It is the responsibility of the owner to ensure that all users of this elliptical are adequately
informed of all warnings and precautions.
2. The use of an extension cord with this product is not recommended. If an extension cord is
needed, use a short (less than 10 feet) heavy gauge (14 gauge or better) extension cord with a
three prong (grounded) plug and receptacle.
3. Never leave the elliptical unattended when plugged in. Always unplug the power cord
immediately after use and before cleaning the elliptical.
4. Never operate the treadmill if it has a damaged cord or plug, if it is not working properly, if it has
been dropped, damaged, or exposed to water.
5. Do not pull the elliptical by the power supply cord or use cord as a handle. Keep cord away from
heated surfaces and open flames.
6. Fitness equipment must always be installed and used on a flat surface. Do not use outdoors or
near water. Do not place the unit on a loose rug or uneven surface. It is recommended to use
an equipment mat to prevent the unit from moving while it is being used, which could possibly
scratch or damage the surface of your floor. It is recommended to have a minimum of 3 metres
safe clearance on all sides of the elliptical while in use.
7. Keep the elliptical indoors, away from moisture and dust. Do not put the elliptical in a garage,
covered patio or near water.
8. Do not operate the elliptical where aerosol products are used or where oxygen is being
administered.
9. Do not insert any objects into any openings.
10. Inspect and properly tighten all parts of the elliptical regularly.
11. Keep children and pets away from this equipment at all times while exercising.
12. Handicapped individuals should have medical approval and close supervision when using this
elliptical.
13. Do not place hands or feet under the elliptical. Always keep hands and legs off of the elliptical
when others are using it.
14. Always hold the handlebars when mounting, dismounting, or using the elliptical. Keep your
back straight when using your elliptical; do not arch your back. When you stop exercising, allow
the pedals to slowly come to a complete stop. The elliptical does not have a free wheel; the
pedals will continue to move until the flywheel stops.

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15. To disconnect, turn all controls to the off position, then remove plug from outlet.
16. Use the elliptical only for its intended use as described in this manual. Do not use any
attachments that are not recommended by the manufacturer.
17. User weight should not exceed 300lbs (136 kgs).
18. Never allow more than one person on the elliptical at once.
19. Warm up 5 to 10 minutes before each workout and cool down 5 to 10 minutes afterward. This
allows your heart rate to gradually increase and decrease and will help prevent straining
muscles.
20. Never hold your breath while exercising. Breathing should remain at a normal rate in
conjunction with the level of exercise being performed. If dizziness, nausea, chest pains, or
any other abnormal symptoms are experienced while using this equipment, STOP the workout
at once. CONSULT A PHYSICIAN IMMEDIATELY.
21. The pulse sensor is not a medical device. Various factors, including the user’s movement, may
affect the accuracy of heart rate readings. The pulse sensor is intended only as an exercise aid
in determining heart rate trends in general.
22. Start your program slowly and very gradually increase your speed and distance.
23. Always wear suitable clothing and footwear while exercising. Do not wear loose fitting clothing
that could become entangled with the moving parts of your elliptical. Do not walk or jog barefoot,
in stocking feet or loose fitting shoes or slippers.
24. This elliptical is intended for in-home use only. Do not use the elliptical in any commercial,
rental or institutional setting.
▲WARNING: Before beginning any exercise program consult your physician. This is especially
important for individuals over the age of 35 or persons with pre-existing health problems. Read all
instructions before using any fitness equipment. We assume no responsibility from personal injury
or property damage sustained by or through the use of this product.

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SAVE THESE INSTRUCTIONS
▲ WARNING!
●NEVER remove any cover without first disconnecting AC power supply.
●If A.C. voltage varies by ten percent (10%) or more, the performance of your elliptical
may be affected. Such conditions are not covered under your warranty. If you
suspect the voltage is low, contact your local power company or a licensed electrician
for proper testing.
●NEVER expose this elliptical to rain or moisture. This product is NOT designed for Use
outdoors, near a pool or spa, or in any other high humidity environment. Maximum
environmental ratings are 40-120 degrees Fahrenheit, 95% humidity non-condensing
(no water droplets forming on surfaces).
●NEVER operate this elliptical without reading and completely understanding the
results of any operational change you request from the computer.
●Understand that changes in resistance do not occur immediately. Set your desired
level on the computer console and release the adjustment key. The computer will
obey the command gradually.
●NEVER use your elliptical during an electrical storm. Surges may occur in your
household power supply that could damage elliptical components.
●Use caution while participating in other activities while using your elliptical such as
watching television, reading, etc. These distractions may cause you to lose balance,
resulting in serious injury.
●Always hold on to a handrail or hand bar while making control changes.
Your new elliptical is engineered and manufactured to the strictest industry standards
and tolerances. All Elliptical trainers, no matter who the manufacturer, have a multitude
of moving linkages and parts. Be aware that even with the tightest mechanical
tolerances there still could be a slight amount of play between some parts. This inherent
play can result in slight noises during use such as clicks and small thumps. Please
expect that the elliptical will not be completely silent.
Important Operation Instructions
Things To Know

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MAXIMUM USER WEIGHT LIMIT 300 LBS 136KG
Console
Handle Bar
Handpulse
Drink Bottle Holder
Console Mast
Console Mast Cover
Pedal
Wheel
Connecting Arm
Pedal Arm
Rear Stabilizer Cover
Cushion (Foot Pad)

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HARDWARE LIST
STEP 1
STEP 2
#94. 3/8" × 19 × 1.5T
Flat Washer (4pcs)
#114. 3/8" × 23 × 1.5T
Curved Washer (5pcs)
#120. 3/8" × 2T
Split Washer (3pcs)
#78. M5 × 10m/m
Phillips Head Screw (4pcs)
#140. 3/8" × 2-1/4" Hex Head Bolt (2pcs)
#119. 3/8" × 3" Hex Head Bolt (3pcs)
#141. 3/8" × 3-3/4" Hex Head Bolt (4pcs)
#75. 5/16" × 15m/m
Button Head Socket Bolt (6pcs)
#70. 5/16" × 15m/m
Hex Head Bolt (2pcs)
#97. 5/16" × 23 × 1.5T
Flat Washer (2pcs)
#101. Ø17
Wave Washer (2pcs)

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STEP 3
STEP 4
TOOLS
#98. 5/16" × 20 × 1.5T
Flat Washer (2pcs)
#105. 5/16" × 7T
Nyloc Nut (2 pcs)
#71. 5/16 × 1-1/4"
Hex Head Bolt (2pcs)
#108. Combination M5 Allen Wrench &
Phillips Head Screw Driver (1 pcs)
#110. 12m/m Wrench (1pcs)
#111. 13/14m/m Wrench (1pcs)
#84. Ø3.5 × 12m/m
Sheet Metal Screw (8pcs)
#79. M5 × 15m/m
Phillips Head Screw (12pcs)

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ASSEMBLY INSTRUCTION
This manual is designed to help you easily assemble, adjust and use this machine. Please read this
manual carefully. For the sake of familiarizing yourself with the parts identified in the instruction, first
study the overview drawing.
It will take two people to assemble your unit.
Ensure all bolts are firmly tightened after each step.
■UNPACKING THE UNIT
1. Using a razor knife (Box Cutter) cut the outside, bottom, edge of box along the dotted Line. Lift
Box over the unit and unpack.
2. Carefully remove all parts from carton and inspect for any damage or missing parts. If damaged
parts are found, or parts are missing, contact your dealer immediately.
3. Locate the hardware package. The hardware is separated into four steps. Remove the tools first.
Remove the hardware for each step as needed to avoid confusion. The numbers in the
instructions that are in parenthesis (#) are the item number from the assembly drawing, for
reference.
Step 1. Frame Base Assembly
1. To attach Rear Rail Assembly to the rear stabilizer (1~3), which is part of the Mainframe, use
four 3/8" × 3-3/4" Hex Head Bolts (141), 3/8" × 23 × 1.5T Curved Washers (114) and two
3/8" × 2-1/4" Hex Head Bolts (140), 3/8" × 19 × 1.5T Flat Washers (94) and secure with
13.14m/m Wrench (111).
2. Guide the Computer Cable (32) go through the Console Mast (10) which is further installed on
the U- bracket on the Mainframe with three 3/8" × 3" Hex Head Bolts (119), one 3/8" × 23 × 1.5T
Curved Washer (114), two 3/8" × 19 × 1.5T Flat Washers (94) and three 3/8" × 2T Split Washers
(120) and secure the Console Mast (10) on the U- bracket by using 13.14m/m Wrench (111).
3. Connect Computer Cable (32) together with Handpulse W/Cable Assembly (37) with the Console
(31) and secure it on the pad on top of Console Mast with four M5 × 10m/m Phillips Head
Screws (78) by using Combination M5 Allen Wrench & Phillips Head Screw Driver (108).

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STEP1

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Step 2. Handlebar Assembly
1. Put two Ø17_Wave Washers (101) each side and Lower Handlebars (4) and (5) onto the
Console Mast shaft in order and secure with two 5/16" × 15m/m Hex Head Bolts (70) and
5/16" × 23 × 1.5T Flat Washers (97) by using 12m/m Wrench (110)
2. Insert left and right Swing Arms (13), (14) onto Lower Handlebars (4) and (5) respectively and
secure with six 5/16" × 15m/m Button Head Socket Bolts (75) by using Combination M5 Allen
Wrench& Phillips Head Screw Driver (108).

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Step 3. Pedal and Connecting Arms Assembly
1. Release the Rod End bearing (23)from left Connecting Arm (7) and insert 5/16" × 1-1/4" Hex
Head Bolt (71) through the rod end, Rod End Bearing (23) and Rod End Sleeve (19),
5/16" × 20 × 1.5T Flat Washer (98), and 5/16" × 7T Nyloc Nut (105), respectively and use
13/14m/m Wrench (111) and 12m/m Wrench (110) to secure the Rod End Bearing on left Lower
Handlebar (4). Repeat the procedure for the other side.

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Step 4. Assembly for plastic covers
1. Match Connecting Arm Cover (L), (59), with Connecting Arm Cover (R)(60) on left Connecting
Arm (7) and secure with two M5 × 15m/m_Phillips Head Screws (79) and one Ø3.5 × 12m/m
Sheet Metal Screw (84) by using Combination M5 Allen Wrench & Phillips Head Screw Driver
(108). Repeat the procedure for the other side.
2. Use four M5 × 15m/m Phillips Head Screws (79) to secure two Slide Wheel Covers (52) above
Slide Wheels of Pedal Arms (2) and (3), by using Combination M5 Allen Wrench & Phillips Head
Screw Driver (108).
3. Use four M5 × 15m/m Phillips Head Screws (79) to secure two Rear Stabilizer Covers (A), (61),
and Rear Stabilizer Covers (B), (62), on Rear Stabilizer on Mainframe (1) and Rear Rail
Assembly (15), by using Combination M5 Allen Wrench & Phillips Head Screw Driver (108).
4. Match Front Handle Bar Cover (L), (54), with Rear Handle Bar Cover (L), (55), on left Lower
Handle Bar (L), (4), which connects to pulley’s bearing housing. Use three Ø3.5 × 12m/m Sheet
Metal Screws (84) to secure with Combination M5 Allen Wrench & Phillips Head Screw Driver
(108). The same way to secure Front Handle Bar Cover (R), (56), and Rear Handle Bar Cover
(R), (57), for right Lower Handle Bar (R), (5) by using three Ø3.5 × 12m/m Sheet Metal Screws
(84) and Combination M5 Allen Wrench & Phillips Head Screw Driver (108).
PLEASE ENSURE ALL NUTS AND BOLTS ARE FIRMLY TIGHTENED

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Transportation
The elliptical is equipped with two transport wheels which are engaged when rear of the
elliptical is lifted.
LUBRICATION
1. Pour 2c.c of the lubricant under the middle of Rail. You must be pour lubricant each
three months.
2. If the user felt the exercise is not smooth or there were some noise during exercising,
please pour 2 c.c.of the lubricant on the middle of Rails.

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COMPUTER
OPERATION INSTRUCTIONS
Power up
The Elliptical is supplied with an external power supply. When power is connected to the
Elliptical, the console will automatically power up. If there is no input to the console for 20
minutes the console will go to stand-by mode. In stand-by mode the console display will
turn off. To turn the console on press any key.
When initially powered on the console will perform an internal self-test. During this time all
the lights will turn on. When the lights go off the dot matrix display will show a software
version (i.e.: VER 1.0) and the message window will display an odometer reading. The
odometer reading displays how many hours the elliptical has been used and how many
virtual km /miles the elliptical has gone. The time in hours will be to the left and the
odometer in km /miles will be displayed to the right. Displaying of “K” is for metric system
and “M” is for imperial system.
The odometer will remain displayed for only a few seconds, then the console will go to the
start up display. The dot matrix display will be scrolling through the different workout
profiles of the programs and the message window will be scrolling the start up message.
You may now begin to use the console.
POWER CONNECTION Front left of machine

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Console Operation
Quick Start mode
This is the quickest way to start a workout. After the console powers up you just press the Start key
to begin, this will initiate the Quick Start mode. In Quick Start the Time will count up from zero and
the workload may be adjusted manually by pressing the Up or Down button. The dot matrix display
will show a 0.4km (1/4-mile) track with a lap counter in the center to monitor your progress.
Basic information and functions
The Message Window will initially be displaying the Time, Program name and Distance. Each time
the Enter button is pressed the next set of information will appear, three sets of data in all. The next
set of information displayed is: Speed, RPM (pedaling speed) and Watts (indication of work level).
The third set displayed is: Calories, Level (work level from 1-16) and Pulse (heart rate in beats per
minute). Pressing the Display key one more time will set the display to scan mode where the data
will change every 4 seconds.The Elliptical has a built in heart rate monitoring system. Simply
grasping the hand pulse sensors on the stationary handle bars will start the heart Icon blinking (this
may take a few seconds). The Pulse Display Window will display your heart rate, or Pulse, in beats
per minute.
The Stop/Reset button actually has several functions. Pressing the Stop/Reset key once during a
program will Pause the program for 5 minutes. If you need to get a drink, answer the phone or any
of the many things that could interrupt your workout, this is a great feature. To resume your workout
during Pause just press the Start key. If the Stop/Reset button is pressed twice during a workout the
program will end and a summary of your workout is displayed. If the Stop/Reset key is held down
for 3 seconds the console will perform a complete Reset. During data entry for a program the
Stop/Reset key performs a Previous Screen function. This allows you to go back one step in the
programming each time you press the Stop/Reset key.
There is an Audio Input Jack on the front of the console and built-in speakers. You may plug any
low-level audio source signal into this port. Audio sources include MP3, Ipod, portable radio, CD
player or even a TV or computer audio signal.
Programming the console
Each of the programs can be customized with your personal information and changed to suit your
needs. Some of the information asked for is necessary to ensure the readouts are correct. You will
be asked for your Age and Weight. Entering your Age is necessary during the Heart Rate control
program to ensure the correct settings are entered in the program. Entering your Weight aides in
calculating a more correct Calorie reading. Although we cannot provide an exact calorie count we
do want to be as close as possible.
A message about Calories
Calorie readings on every piece of exercise equipment, whether it is in a gym or at home, are not
accurate and tend to vary widely. They are meant only as a guide to monitor your progress from
workout to workout. The only way to measure your calorie burn accurately is in a clinical setting
connected to a host of machines. This is because every person is different and burns calories at a
different rate.

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Entering a program/Changing Settings
Press each program key to scroll through the program selections. The profile for each program will
be displayed in the dot matrix window. Press the enter key to select a program and begin
customizing the settings. If you want to workout without entering new settings then just press the
Start key. This will bypass the programming of data and take you directly to the start of your
workout. If you want to change the personal settings then just follow the instructions in the message
window. If you start a program without changing the settings, the default settings will be used.
NOTE: Age and Weight default settings will change when you enter a new number. So the last Age
and Weight entered will be saved as the new default settings. If you enter your Age and Weight the
first time you use the Elliptical you will not have to enter it every time you work out unless either
your Age or Weight changes or someone else enters a different Age and Weight.
Programming
Manual
The Manual program works as the name implies, manually. This means that you control the workload
yourself and not the computer.
1. Press the Manual program button then press the Enter key.
2. The message window will ask you to enter your Weight. You may adjust the weight setting using
the Up and Down keys, then press the Enter key to accept the new number and proceed on to
the next screen.
3. You are now asked to enter your Age. You may adjust the age setting using the Up and Down
keys then press enter to continue.
4. Next is the Time. You may adjust the Time and press enter to continue.
5. Now you are finished editing the settings and can begin your workout by pressing the Start key.
You can also go back and modify your settings by pressing the Stop key to go back one level of
the programming screen.
6. Once the program starts the elliptical will be set to level one. This is the easiest level and it is a
good idea to stay at level one for a while to warm up. If you want to increase the work load at
any time press the Up key; the Down key will decrease the workload.
7. During the Manual program you will be able to scroll through the data in the message window by
pressing the ENTER key.
8. When the program ends the message window will show a summary of your workout. The
summary will be displayed for a short time, then the console will return to the start-up display.
Preset Programs
The Elliptical has five different programs that have been designed for a variety of workouts. These five
programs have factory preset profiles for achieving different goals.
Hill
The Hill program simulates going up and down a hill. The resistance in the pedals will steadily increase
and then decrease during the program.
Fat Burn
The Fat Burn program is designed, as the name implies, to maximize the burning of fat. There are many
schools of thought on the best way to burn fat but most experts agree that a lower exertion level that
stays at a steady workload is the best. The absolute best way to burn fat is to keep your heart rate at
around 60% to 70% of its maximum potential. This program does not use heart rate but simulates a
lower, steady exertion workout.

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Cardio
The Cardio program is designed to increase your Cardio vascular function. This is exercise for your
heart and lungs. It will build up your heart muscle and increase blood flow and lung capacity. This is
achieved by incorporating a higher level of exertion with slight fluctuations in work.
Strength
The Strength program is designed to increase muscular strength in your lower body. This program will
steadily increase in resistance to a high level and then keeps you there. This is designed to strengthen
and tone your legs and glutes.
Interval
The Interval program takes you through high levels of intensity followed by periods of low intensity. This
program increases your endurance by depleting your oxygen level followed by periods of recovery to
replenish oxygen. Your cardio vascular system gets programmed to use oxygen more efficiently this way.
Programming Preset Programs:
1. Select the desired program button then press the Enter key.
2. The message window will ask you to enter your Weight. You may adjust the weight setting, using
the Up and Down keys, then press the Enter key to accept the new number and proceed on to the
next screen.
3. You are now asked to enter your Age. You may adjust the age number using the Up and Down
keys, then press enter to continue.
4. Next is Time. You may adjust the Time and press enter to continue.
5. Now you are asked to adjust the Max Level. This is the peak exertion level you will experience
during the program (at the top of the hill). Adjust the level and then press enter.
6. Now you are finished editing the settings and can begin your workout by pressing the Start key.
You can also go back and modify your settings by pressing the Stop key to go back one level, or
screen.
7. If you want to increase or decrease the workload at any time during the program press the Up or
Down key. This will change the entire program profile.
8. During the program you will be able to scroll through the data in the message window by pressing
the Enter key.
9. When the program ends the message window will show a summary of your workout. The summary
will be displayed for a short time, then the console will return to the start-up display .
Custom User Defined Programs
The customizable User programs allow you to build and save your own workout. You can build your own
custom program by following the instructions below.
1. Select the User program (U1 or U2) then press enter.
2. The message window will ask you to enter your Weight. You may enter your weight using the Up
and Down keys, then press the Enter key to accept the new number and proceed on to the next
screen.
3. You are now asked to enter your Age. You may adjust the age number using the Up and Down
keys, then press enter to continue.
4. Next is Time. You may adjust the Time and press enter to continue.
5. Now the first column will be blinking and you are asked to adjust the level for the first segment of
the workout. When you finish adjusting the first segment, or if you don’t want to change, then press
enter to continue to the next segment.

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6. The next segment will show the same level as the previously adjusted segment. Repeat the same
process as the last segment then press enter. Continue this process until all twenty segments have
been set.
7. The message window will then tell you to start to begin (and save the program) or enter to modify
the program. Pressing Stop will exit to the start up screen.
8. If you want to increase or decrease the workload at any time during the program press the Up or
Down key. This will only affect the workload for the present position in the profile. When the profile
changes to the next column it will return to the preset work level.
9. During the User 1 or User 2 program you will be able to scroll through the data in the message
window by pressing the Enter key.
10. When the program ends the message window will show a summary of your workout. The summary
will be displayed for a short time, then the console will return to the start-up display.
Heart Rate Control Program operation
To start the HRC program follow the instructions below or just select the HRC program then the Enter
button and follow the directions in the message window.
1. Select the HRC program then press the Enter key.
2. The message window will ask you to enter your Weight. You may enter your weight using the Up
and Down keys or the numeric key pad, then press the Enter key to accept the new number and
proceed on to the next screen.
3. You are now asked to enter your Age. You may adjust the age number using the Up and Down keys
or the numeric key pad, then press enter to continue.
4. Next is Time. You may adjust the Time and press enter to continue.
5. Now you are asked to adjust the HRC percent. The default is 70%; you may select 60% or 80% also.
Adjust the level and then press enter.
6. You are now asked to select the Target heart rate Level. This is the heart rate level you will
experience during the program. Adjust the level and then press enter.
7. Now you are finished editing the settings and can begin your workout by pressing the Start key. You
can also go back and modify your settings by pressing the Stop key to go back one level, or screen.
8. If you want to increase or decrease the workload at any time during the program press the Up or
Down key. This will allow you to change your target heart rate at any time during the program.
9. During the HRC program you will be able to scroll through the data in the message window by
pressing the Enter key.
When the program ends the message window will show a summary of your workout. The summary will
be displayed for a short time, then the console will return to the start-up display
Maintenance:
1. Wipe down all areas in the sweat path with a damp cloth after each workout.
2. If a squeak, thump, clicking or rough feeling develops the main cause is most likely one of two
reasons:
i. The hardware was not sufficiently tightened during assembly. All bolts that were installed
during assembly need to be tightened as much as possible. It may be necessary to use a
larger wrench than the one provided if you cannot tighten the bolts sufficiently. I cannot
stress this point enough; 90% of calls to the service department for noise issues can be
traced to loose hardware or the rear rails being dirty.
ii. Dirt build-up on the rear rails and polyurethane wheels are also a source of noise. Noise
from build-up on the rails can cause a thumping sound that you would swear is coming
from inside the main body of the machine because noise travels, and is amplified in the
tubing of the frame. Clean the rails and wheels with a lint free cloth and rubbing alcohol.
Stubborn build-up can be removed with your thumbnail or a non-metallic scraper, like the
back edge of a plastic knife. After cleaning, apply a small amount of lubricant on the rails
with your fingers or a lint free cloth. You only need a thin coat of lubrication, wipe off any
excess.
If squeaks or other noises persist, check that the unit is properly leveled before calling the service
department.

CUSTOMER SERVICE 1-888-707-1880 19 MAURICE PINCOFFS CANADA©2010
Maintenance Menu in console software:
The console has built in maintenance/diagnostic software. The software will allow you to change the
console settings from English to Metric and turn off the beeping of the speaker when a key is pressed for
example. To enter the Maintenance menu (may be called Engineering mode, depending on version)
press and hold down the Start, Stop and Enter keys. Keep holding the keys down for about 5 seconds
and the message window will display “Engineering mode”. Press the enter button to access the menu
below. Press the up and down keys to navigate the menu.
a. Key test (will allow you to test all the keys to make sure they are functioning)
b. Functions (Press enter to access settings, use up/down keys to scroll)
i. ODOMETER reset (reset the odometer)
ii. Units (Set to English or Metric display readings)
iii. Bike or Elliptical (changes settings so the console can be used on an Xterra bike or
elliptical)
iv. Sleep mode Turns on/off sleep mode.
v. Motor test (continually runs the tensioning gear motor)
vi. Manual (Allows stepping of the gear motor)
vii. Key tone (Turn on or off the beep when a key is pressed)
viii. Clear EEPROM for engineering use only
c. Security (Allows you to lock the keypad so no unauthorized use is allowed) When the child lock
is enabled, the console will not allow the keypad to operate unless you press and hold the Start
and Enter buttons for 3 seconds to unlock the console.