Xtreme Power Conversion S70 Line?Interactive Guide

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www.xpcc.com|©2012XtremePowerConversionCorporation.Allrightsreserved.
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UNINTERRUPTIBLEPOWERSUPPLY(UPS)
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S70Line‐Interactive
LowVoltageTowerModels
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USER&INSTALLATIONMANUAL
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S70SERIESUSERSMANUAL V2
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XtremePowerConversion®(XPC)Corporation2
PackageContents
Youshouldbereceivingthefollowingitemsinsidethepackage:
UPSUnit
UserManual
LocalMonitoringSoftwareCD
USBcable
ProductIntroduction
Thankyouforselectingthisuninterruptiblepowersupply(UPS).It
providesyouwithprotectionforconnectedequipment.Please
readthismanualbeforeinstallingtheS70‐SeriesUPSmodelsS70‐
500,S70‐700,S70‐1000,S70‐1500,andS70‐2000asitprovides
importantinformationthatshouldbefollowedduringinstallation
andmaintenanceoftheUPSandbatteries,allowingyouto
correctlysetupyoursystemforthemaximumsafetyand
performance.Includedisinformationoncustomersupportand
service,ifitisrequired.IfyouexperienceaproblemwiththeUPS,
pleaserefertotheTroubleshootingsectioninthismanualto
correcttheproblem.Iftheproblemisnotcorrected,please
collectinformationsothattheTechnicalSupportpersonnelcan
moreeffectivelyassistyou.
ProductOverview
Manydifferentkindsofsensitiveelectricalequipmentcanbe
protectedbyanUninterruptiblePowerSupply(UPS)including
computers,workstations,processcontrolsystems,
telecommunicationssystems,salesterminals,othercritical
instrumentation,etc.ThepurposeoftheUPSistoprotectthese

S70SERIESUSERSMANUAL V2
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XtremePowerConversion®(XPC)Corporation3
systemsfrompoorqualityutilitypower,completelossofpower,
orotherassociatedproblems.
Electricalinterferenceexistsinmanyforms,causingproblemsin
ACpower,fromlightning,powercompanyaccidentsandradio
transmissionmotors,airconditioners,andvendingmachines.
Protectionofsensitiveelectricalequipmentisvitaltoprotect
againstpoweroutages,loworhighvoltageconditions,slow
voltagefluctuations,frequencyvariations,differentialand
common‐modenoise,transients,etc.
Topreventpowerlineproblemsfromreachingcriticalsystems
causingdamagetosoftware,hardware,andequipment
malfunctions,theUPSmaintainsconstantvoltage,isolatingcritical
loadoutputandcleaningtheutilityACpower.
Line‐InteractiveTechnology
Aline‐interactivetechnologyUPSprovidesbasicpowerprotection
andAutomaticVoltageRegulation(AVR)totheloadwhenAC
inputpowerisavailable.WhenACinputpowerisunavailable,the
line‐interactiveUPSwillswitchtobatteriestosupplytheloadwith
power.Intheeventthatthepowerfailurelastslongerthanthe
UPSbackuptime,theUPSwillshutdownavoidingbattery
damage.WhentheinputACvoltagereturns,theUPSwill
automaticallyreturnonlinetorechargethebatteries.
ACinputflowsintoandthroughtheAVRtotheload.
WhenACinputvariesoutsidetheacceptablespecification,
theAVRswitchestapsonthetransformertobetter
regulatetheoutput.
IfACinputpowerfails,theinverterturnsonansupplies
powerfromthebatteriestotheload.

S70SERIESUSERSMANUAL V2
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XtremePowerConversion®(XPC)Corporation4
WhenACinputpowerreturns,theUPSautomatically
beginssupplyingtheloadwithpowerthroughtheAVR
circuit.
Thechargercircuitprovidesrechargeforthebatteries.
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S70SERIESUSERSMANUAL V2
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XtremePowerConversion®(XPC)Corporation5
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S70SERIESUSERSMANUAL V2
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XtremePowerConversion®(XPC)Corporation7
ConnectUPStoUtilityandCharging
BeforetheinitialuseoftheUPS,plugtheUPSinputcordintoa
walloutletandturntheUPSonbydepressingthePowerswitch
onthefrontoftheUPS.Forbestresults,thebatteriesintheUPS
shouldbechargedforatleast6hoursbeforeuse.TheUPS
chargesitsbatterywhileitisconnectedtoACutilitypowerand
poweredon.
ConnectingtheLoads
PlugtheloadstobesupportedbytheUPSintotheoutput
receptaclesontherearoftheUPS.Simplyturnthepowerswitch
ontheUPSonandthe
devicesconnectedtothe
UPSwillbeprotectedby
theUPSunit.
ConnectModem/PhoneforSurgeProtection
(S70‐1000,‐1500,‐2000modelsonly)
Connectasinglemodem/phonelineintosurge‐protected“IN”outleton
thebackoftheUPSunit.Connectfrom“OUT”outlettothecomputer
withphonelinecable.
ConnectCommunicationCable
ToallowforunattendedUPSshutdown/start‐upandstatusmonitoring,
connectoneendofthecommunicationcabletotheUSBportandthe
otherendtoaUSBportofaPC.Withthemonitoringsoftwareinstalled,
youwillbeabletoscheduleUPSshutdown/start‐upandtomonitorthe
UPSstatusthroughthePC.
TurnUPSON/OFF
ToturntheUPSuniton,pressthePowerswitchonthefrontof
CAUTION:NEVERconnectalaser
printerorscannertotheUPS.This
maycausedamagetotheunit.

S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation8
theUPS.ToturntheUPSunitoff,pressthePowerswitchonthe
frontoftheunitagain.
ColdStartFunction
WhentheUPSisoffandthereisnotinpututilitypoweravailable,
itisstillpossibletocoldstarttheUPSunittopowerloads.Follow
theinstructionsforTurningUPSONandbeawarethatyouwill
seeandheartheONBATTERYALARM.
IMPORTANTSAFETYINSTRUCTIONS:(SAVETHESEINSTRUCTIONS)
CAUTION!(UPShavingInternalBatteries):Riskofelectricalshock–
Hazardouslivepartsinsidethisunitareenergizedfromthebattery
supplyevenwhentheinputACpowerisdisconnected.
CAUTION!(NoUserserviceableParts):Riskofelectricalshock,donot
removecover.Nouserserviceablepartsinside.Referservicingto
qualifiedservicepersonnel.
CAUTION!(Non‐isolatedBatterysupply):Riskofelectricshock,battery
circuitisnotisolatedfromACinput,hazardousvoltagemayexist
betweenbatteryterminalsandground.Testbeforetouching.
WARNING!Unitintendedforinstallationinacontrolledenvironment.
CAUTION!Donotdisposeofbatteriesinafire,thebatterymayexplode.
CAUTION!Donotopenormutilatethebattery,releasedelectrolyteis
harmfultotheskinandeyes.
CAUTION!Abatterycanpresentariskofelectricshockandhighshort
circuitcurrent.Thefollowingprecautionshouldbeobservedwhen
workingonbatteries:
Removewatches,ringsorothermetalobjects.
Usetoolswithinsulatedhandles.
Toreducetheriskofelectricshock,disconnecttheUPSfromthemain
supplybeforeinstallingacomputerinterfacesignalcable.Reconnect
thepowercordonlyaftersignalinginterconnectionshavebeenmade.

S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation9
Servicingofbatteriesshouldbeperformedorsupervisedbypersonnel
withknowledgeofbatteriesandtherequiredprecautions.Keep
unauthorizedpersonnelawayfrombatteries.
Theinstructionscontainedwithinthissafetymanualaredeemed
importantandshouldbecloselyfollowedatalltimesduringinstallation
andfollow‐upmaintenanceoftheUPSandbatteries.





S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation10
Troubleshooting
ConditionVisualIndicatorAlarm
Nowordsdisplayon
frontpanel
LowbatteryChargetheUPSatleast6
hours
BatteryfaultReplacethebatterywith
thesametypeofbattery
TheUPSisnot
turnedon
PressthePowerSwitch
onthefrontoftheUPS
Alarmcontinuously
soundswhentheAC
inputisnormal
TheUPSis
overloaded
Removesomeoftheload
fromtheoutputofthe
UPS
Whenpowerfails,
backuptimeisshorter
thanexpected
TheUPSis
overloaded
Removesomeoftheload
fromtheoutputofthe
UPS
Batteryvoltageis
toolow
ChargetheUPSatleast8
hours
Batterydefect–
possiblyduetohigh
environmental
temperatureor
improperoperation
ofthebattery
Replacethebatterywith
thesametypeofbattery
Utilitypoweris
availablebuttheUPS
isinbatterymode
Powercordis
loose
Reconnecttheinput
powercordproperly


S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation11
Specifications
 120V ModelS70-500 S70-700 S70-1000S70-1500S70-2000
INPUT
Voltage 120VAC (81-145)
Capacity VA
(W)
500VA
(300W)
700VA
(420W)
1000VA
(600W)
1440VA
(900W)
2000VA
(1200W)
Frequency 60 Hz auto sensing
OUTPUT
Voltage 120VAC (108-132)
Waveform Simulated sine wave
Frequency 60 ± 1 Hz
Transfer
Time 2-6ms (Typical)
BATTERY
Battery Type Sealed, Maintenance-free lead acid
Battery Qty &
Size
(1) 12V
7AH
(1) 12V
9AH
(2) 12V
7AH
(2) 12V
9AH
Recharge 4 - 6 hours to 90% capacity 
PHYSICAL

Dimensions W x D x H
Product
Dimensions
3.9 x 11.3 x 5.6 in
(100 x 287 x 142
mm)
5.7 x 13.8 x 6.3
in
(146 x 350 x 160
mm)
5.7 x 15.6 x 8.1 in
(146 x 397 x 205
mm) 
Shipping
Dimensions
5.5 x 13.1 x 8.7 in
(140 x 332 x 220
mm)
7.5 x 17.4 x 10.0
in
(190 x 442 x 254
mm)
9.1 x 19.3 x 11.3 in
(230 x 490 x 287
mm) 
Product
Weight
9.5 lbs
(4.3 kg)
10.8 lbs
(4.9 kg)
17.6 lbs
(8.0 kg)
24.5 lbs
(11.1 kg)
25.4 lbs
(11.5 kg)
Shipping
Weight
10.1 lbs
(4.6 kg)
11.5 lbs
(5.2 kg)
19.4 lbs
(8.8 kg)
27.1 lbs
(12.3 kg)
28.0 lbs
(12.7 kg)
Line Cord 5-15P 5-20P
Receptacles (4) 5-15R (6) 5-15R (8) 5-15R 
Data Line
Protection N/ARJ45
Comm
Interface USB
Color Black Plastic
Included in
box ViewPower CD, USB cable, Manual


S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation12
 120V ModelS70-500 S70-700 S70-1000S70-1500S70-2000
ENVIRONMENT
Operating
Temperature 32-104F (0-40ºC)
Humidity 0%-90%
Audible
Noise < 40dB
Altitude 11,500 ft (3500 m) above sea level
INDICATORS &
ALARMS 
LCD Display AC Mode, Battery Mode, Load Level, Battery Level, Input
Voltage, Output Voltage, Overload, Fault, Low Battery
Battery Mode Alarm sounds every 10 seconds
Low Battery Alarm sounds every second
Overload Alarm sounds every 0.5 seconds
Battery
Replacement Alarm sounds every 2 seconds
Fault Alarm sounds continuously

S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation13
ObtainingService
IftheUPSrequiresService:
1.UsetheTROUBLESHOOTINGsectioninthismanualtoeliminateobvious
causes.
2.Verifytherearenocircuitbreakerstripped.
3.Callyourdealerforassistance.Ifyoucannotreachyourdealer,orifthey
cannotresolvetheproblem,callXtremePowerConversionCorpTechnical
Supportat800.582.4524.Technicalsupportinquiriescanalsobemadeat
[email protected].PleasehavethefollowinginformationavailableBEFORE
callingtheTechnicalSupportDepartment:

a.Yournameandaddress.
b.Theserialnumberoftheunit.
c.Whereandwhentheunitwaspurchased.
d.AllofthemodelinformationaboutyourUPS.
e.Anyinformationonthefailure,includingLED’sthatmayormaynotbe
illuminated.
f.Adescriptionoftheprotectedequipment,includingmodelnumbersif
possible.
Atechnicianwillaskyoufortheaboveinformationand,ifpossible,help
solveyourproblemoverthephone.Intheeventthattheunitrequires
factoryservice,thetechnicianwillissueyouaReturnMaterial
Authorizationnumber(RMA).
IfyouarereturningtheUPStoXtremePowerforservice,pleasefollowthese
procedures:
1.PacktheUPSinitsoriginalpackaging.Iftheoriginalpackagingisnolonger
available,astheTechnicalSupportTechnicianaboutobtainingareplacement
setofpackagingmaterial.ItisimportanttopacktheUPSproperlyinorderto
avoiddamageintransit.NeveruseStyrofoambeadsforapackingmaterial.
2.Includealetterwithyourname,address,daytimephonenumber,RMA
number,acopyofyouroriginalsalesreceipt,andabriefdescriptionofthe
problem.
3.MarktheRMAnumberontheoutsideofallpackages.XtremePowercannot
acceptanypackagewithouttheRMAnumbermarkedontheoutsideofthe
boxes.
4.ReturntheUPSbyinsured,prepaidcarriertotheaddressprovidedbythe
Technician.
5.RefertotheWarrantystatementsinthismanualforadditionaldetailson
whatiscovered.


S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation14
XTREMEPOWERCONVERSION®(XPC)CORPORATIONLIMITEDWARRANTY
XtremePowerConversion(XPC)CorporationwarrantsXtremePowerConversion
equipment,whenproperlyappliedandoperatedwithinspecifiedconditions,against
faultymaterialsorworkmanship(excludingbatteries)foraperiodofthreeyearsfor
S70‐Seriesproductsfromthedateofpurchase.XPCCorporationwarrantsinternal
batteriesforaperiodofthreeyearsfromthedateofpurchase.Forequipmentsites
withintheUnitedStatesandCanada,thiswarrantycoversrepairorreplacement,atthe
solediscretionofXPCCorporation.Thecustomerisresponsibleforthecostsofshipping
thedefectiveproducttoXPCCorporation.XPCCorporationwillpayforgroundshipment
oftherepairedorreplacementproduct.Thiswarrantyappliesonlytotheoriginal
purchaser.
IfequipmentprovidedbyXPCCorporationisfoundtobeDead‐on‐Arrival(DOA),XPC
Corporationwillberesponsibleforthecostsofshippingproducttoandreturning
equipmentfromthecustomerinatimelymannerasagreedtowiththecustomer,once
thecustomerhasrequestedandreceivedaReturnMaterialAuthorization(RMA)
number.DOAequipmentisdefinedasequipmentthatdoesnotproperlyfunction
accordingtouserdocumentationwheninitiallyreceivedandconnectedinconjunction
withproperproceduresasshownintheuserdocumentationorviasupportprovidedby
XPCCorporationpersonnelorauthorizedagents.
Thiswarrantyshallbevoidif(a)theequipmentisrepairedormodifiedbyanyoneother
thanXPCCorporationoraXPCCorporationapprovedthirdparty;(b)theequipmentis
damagedbythecustomer,isimproperlyusedorstored,issubjectedtoanadverse
operatingenvironment,orisoperatedoutsidethelimitsofitselectricalspecifications;
or(c)theequipmenthasbeenusedorstoredinamannercontrarytotheequipment’s
operatingmanual,intendeduseorotherwritteninstructions.Anytechnicaladvice
furnishedbyXPCCorporationoraXPCCorporationauthorizedrepresentativebeforeor
afterdeliverywithregardtotheuseorapplicationofXtremePowerConversion
equipmentisfurnishedonthebasisthatitrepresentsXPCCorporationsbestjudgment
underthesituationandcircumstances,butitisusedattherecipient’ssolerisk.
EXCEPTASSTATEDABOVE,XPCCorporationDISCLAIMSALLWARRANTIES,EXPRESSED
ORIMPLIED,INCLUDINGWARRANTIESOFMERCHANTABILITYANDFITNESSFORA
PARTICULARPURPOSE.
EXCEPTASSTATEDABOVE,INNOEVENTWILLXPCCorporationBELIABLEFORDIRECT,
INDIRECT,SPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGESARISINGOUTOFTHE
USEOFXtremePowerConversionEQUIPMENT,includingbutnotlimitedto,anycosts,
lostprofitsorrevenue,lossofequipment,lossofuseofequipment,lossofsoftware,
lossofdata,costofsubstitutes,orclaimsbythirdparties..Purchaser’ssoleandexclusive
remedyforbreachofanywarranty,expressedorimplied,concerningXtremePower
Conversionequipment,andtheonlyobligationofXPCCorporationunderthiswarranty,
shallbetherepairorreplacementofdefectiveequipment,components,orparts;or,at
XPCCorporationssolediscretion,refundofthepurchasepriceorsubstitutionofan
equivalentreplacementproduct.


S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation15
XTREMEPOWERCONVERSION®LOADPROTECTIONPOLICY
ForStandardEPC120,208and240VoltProductsusedintheUnitedStatesandCanada
THISPOLICYISNOTAWARRANTY.REFERTOTHEXPCCORPORATION,INC.LIMITED
WARRANTYFORINFORMATIONCONCERNINGTHEWARRANTYFORYOURXPC
PRODUCT.THELIMITATIONSANDCONDITIONSCONTAINEDINTHISPOLICYDONOT
AFFECTTHETERMSOFTHEXPCLIMITEDWARRANTY.
Definitions:
1.“Product”meansanXPCStandardEPC120,208,or240Voltpowerprotectiondevice
thatisusedintheUnitedStatesandCanada.Thispolicydoesnotincludecustom
manufacturedproducts.
2.“PowerDisturbance”meansanACpowerlinetransient(telephoneline,localArea
NetworkorCATVtransients,ifapplicable),spikeorsurge.
3.“FairMarketValue”ofdamagedConnectedEquipmentasdeterminedbyXPCshallbe
thelowerof(a)theaveragepricethesameorsimilaritemsarebeingsoldforon
eBay,(b)thepricelistofOrionBlueBook(orifsuchpricelistisnolongerpublished,a
publishedorannouncedpricelistreasonablyselectedbyXPC),(c)thelowestpricethe
sameorsimilaritemscanbepurchasedforintheUnitedStatesor(d)thetotal
amountofallpayment(s)youhaveorareentitledtoreceivefrominsurance,other
warranties,extendedwarranties,alegalliabilityclaimorfromothersourcesor
personsforthedamagedConnectedEquipment.
4.“InitialPurchaser,”“Purchaser”or“You”meansthepersonorentitythatoriginally
purchasedtheProductfromanauthorizedresellerordistributorofXPCProducts.
TheInitialPurchaserofthisProductisprotected,forthetermoftheXPCLimited
Warranty,againstcertainlossescausedbyaPowerDisturbanceforproperlyconnected
electronicequipment(referredtoasthe"ConnectedEquipment")subjecttocertain
termsandconditionsprovidedbelow.
ThispolicyappliesonlytotheoriginalpurchaseroftheProduct.IftheProductis
transferredorsoldtoanotherpersonorentity,thispolicyisvoid.
LoadProtectionPolicyDollarandPeriodLimits
Forpurchasersthatmeetthequalificationsandconditionssetforthinthispolicy,XPC
willprovidereimbursement(costofrepairorfairmarketvalueasdeterminedbyXPC)
duringtheperiodlimitsanduptothedollarlimitsstatedasfollows:
ProductDollar limit Period of Coverage
XST, XVT, S7025,000 Term of XPC Limited Warranty
NXRT-XPRT- 6 kva50,000 Term of XPC Limited Warranty
NXRT-XPRT-10 kva50,000 Term of XPC Limited Warranty
This Load Protection Policy is not deemed "first dollar" coverage. XPC’s obligation is
reduced by any amounts that the Initial Purchaser is entitled to recover, from other sources
regarding the Connected Equipment, including, but not limited to, insurance, other
warranty, extended warranty, or legal liability, regardless of whether or not the Initial
Purchaser makes a claim for recovery.
EligibilityforcoverageundertheLoadProtectionPolicy
1.TheProductmustberegisteredontheXPCwebsite,www.xtremepowerconversion.com,within
10daysofpurchase.Allrequiredinformationmustbeprovided,andPurchasershouldretaina
copyforPurchaser’srecords.Whenregisteringonthewebsite,Purchasermustlistall
connectedequipmentthatisdirectlyconnectedtotheproduct.Onlythosedevicesregisteredin
thatmannerwillbecovered.

S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation16
2.AllConnectedEquipmentmustbeULorCSAapproved.
3.TheProductmustbepluggedintoaproperlywiredandgroundedoutlet.Useofinputsurge
devices,extensioncords,adapters,groundwires,orelectricalconnectionsnotmanufacturedby
XPCvoidstheXPCLoadProtectionPolicy.Noothersurgeprotectiondevicemaybeconnectedto
theoutputsocketsoftheProduct.Theinstallationmustcomplywithallapplicableelectricaland
safetycodessetforthpursuanttotheNEC.
4.TheProductmusthaveundeniablephysicalevidenceofaPowerDisturbancethatdirectlyand
proximatelycausedthedamage;
5.TheConnectedEquipmentmusthavebeendamagedbyaPowerDisturbanceonaproperly
installed,grounded,andNationalElectricCode,("NEC"),code‐compliant120,208,240‐voltAC
powerlineintheUnitedStatesorCanada,byaPowerDisturbanceonstandardtelephoneland
lineorPBXtelephoneequipmentlinethatisproperlyinstalledandconnectedtoanRJ11porton
theProduct;orbyaPowerDisturbanceonastandardLocalAreaNetworkconnectionthatis
properlyinstalledandconnectedtoanRJ45portontheProductand(d)isdirectlypluggedinto,
andproperlyconnectedto,theProductinitsoriginalconditionwhichwasproperlyoperated
whenaPowerDisturbancepassedthroughtheProductand(i)exhauststheprotectioncapacity
oftheProductor(ii)damagestheProduct.
6.TheLoadProtectionPolicydoesnotapplyiftheProducthasbeenoperatedinafailuremodeor
notincompliancewithXPCoperatinginstructionsintheProductuser'smanual,orifthe
ConnectedEquipmenthasnotbeenoperatedincompliancewiththeinstructionsandmanuals
ofitsmanufacturer/vendor.
7.Thispolicyisnullandvoidif,XPCdetermines,initssolediscretion,thattheProducthasbeen
tamperedwithoralteredinanyway.
WhatisNotCoveredUndertheLoadProtectionPolicy:
ThefollowingdamageisnotcoveredbythisPolicy:
1.Restorationoflostdataandreinstallationofsoftware.
2.DamagefromacauseotherthanACpower‐linetransients,exceptfordamageduetotelephone
line,LocalAreaNetwork,orCATVtransients,whichiscoveredonlyiftheProductofferssuch
protection.
3.DAMAGECAUSEDBYFAILURETOPROVIDEASUITABLEINSTALLATIONENVIRONMENTFORTHE
PRODUCT(INCLUDING,BUTNOTLIMITEDTO,LACKOFAPROPERSAFETYGROUND).
4.DamagecausedbytheuseoftheProductforpurposesotherthanthoseforwhichitwas
designed.
5.Damagecausedbyaccidents,ornaturaldisasters,includingbutnotlimitedto,fire,flood,and
wind.
6.Damagecausedbyabuse,misuse,alteration,modification,ornegligence.
7.Anylaborcostsortravel,roomandboardexpensesassociatedwiththerepairand/or
restorationoflostordamagedhardware,softwareordata.
EXCEPTASEXPRESSLYPROVIDEDINTHISPOLICY,XPCSHALLNOTBELIABLEFORANYDAMAGES
WHATSOEVER,INCLUDING,BUTNOTLIMITEDTO,DIRECT,INDIRECT,SPECIAL,INCIDENTAL,
CONSEQUENTIAL,ORMULTIPLEDAMAGESARISINGOUTOFTHEUSEOFTHEPRODUCTOR
DAMAGETOTHECONNECTEDEQUIPMENT,REGARDLESSOFTHELEGALTHEORYONWHICH
SUCHCLAIMISBASED,EVENIFADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGE.SUCHDAMAGES
INCLUDE,BUTARENOTLIMITEDTO,LOSSOFPROFITS,LOSSOFSAVINGSORREVENUE,LOSSOF
USEOFTHEPRODUCTORTHECONNECTEDEQUIPMENTORANYASSOCIATEDEQUIPMENT,LOSS
OFSOFTWARE,COSTOFCAPITAL,COSTOFANYSUBSTITUTEEQUIPMENT,FACILITIESOR
SERVICES,DOWNTIME,

S70SERIESUSERSMANUAL V2

XtremePowerConversion®(XPC)Corporation17
THECLAIMSOFTHIRDPARTIES,INCLUDINGCUSTOMERS,ANDINJURYTOPROPERTY.
SubmittingaLoadProtectionPolicyClaim:
1.AnyclaimundertheLoadProtectionPolicymustbemadewithin10daysofthedateof
allegeddamagetotheConnectedEquipment.
2.CalltheXPCtechnicalsupportdepartmentat1‐800‐ 582‐4524andobtainaLoadProtection
PolicyReturnedMaterialAuthorization(RMA)number.Haveinformationonallapplicable
insuranceorotherresourcesofrecovery/paymentthatareavailabletotheInitialPurchaserand
thenameofthepowerutilitysupplierforthelocationoftheConnectedEquipment.XPCwill
forwardtoyouaLoadProtectionPolicyclaimsform,whichmustbecompletedandfiledwith
XPCwithin30days.

a.MarktheLoadProtectionPolicyRMAnumberontheProductyouarereturning.
b.PacktheProductinitsoriginalpackagingorsimilarpackingmaterialsiftheoriginalpackaging
hasbeendiscarded.EnclosethecompletedLoadProtectionPolicyclaimformandacopyof
youroriginalsalesreceiptfortheProductinthebox.
c.MarktheRMAnumberclearlyontheoutsideofthebox.
d.ShiptheProduct(one‐wayshippingchargespaidbyyou)to:
XPCCorporation,230YumaStreet,Denver,Colorado80439,Attn:LPPRMA#
3.XPCwillevaluatetheProducttodetermineitsleveloffunctionality,andwillexaminethe
ProductforevidenceofdamagefromaPowerDisturbance..

a.IfXPCs'evaluationprovidesnoevidenceofdamagefromaPowerDisturbance,XPCwillsend
tothePurchaser(i)areportsummarizingthetestsperformedand(ii)arejectionofclaim
notice.
b.IftheProductshowsevidenceofdamagefromaPowerDisturbance,XPCwillrequestthatall
ConnectedEquipmentforwhichaLoadProtectionPolicyclaimhasbeensubmitted,besent
forevaluationtoeitherXPCoranauthorizedservicecenter.Ifitisdeterminedthatthe
ConnectedEquipmenthasbeendamagedbyaPowerDisturbance,XPCwill,initssole
discretion,issuepaymenttoyouforeitherthecostofrepairoftheConnectedEquipmentor
theFairMarketValueofthedamagedConnectedEquipment,uptothedollarlimitsstated
above.XPCreservestherighttorequireyoutotransfertitleanddelivertheConnected
EquipmenttoXPCifitchoosestoreimburseyouforthefairmarketvalueoftheConnected
Equipment.XPCs'maximumliabilityshallbereducedtoreflectallsuchotherpaymentsor
sourcesofrecovery,whetherappliedforornot.

4.IfXPCissuespaymenttoyoutohavetheConnectedEquipmentrepaired,therepairmustbe
performedataservicecenterthatisauthorizedbythemanufactureroftheConnected
Equipment.XPCreservestherighttocontacttheauthorizedservicecenterdirectlytodiscuss
repaircostsanddamagetotheConnectedEquipmenttodetermineifitwascausedbyaPower
DisturbanceandtherighttorequestthattheservicecenterforwardtheConnectedEquipment
orcomponentsoftheConnectedEquipmenttoXPCforinspection
5.UnlessmodifiedinwritingsignedbyanofficerofXPCandyou,thetermsofthispolicyarethe
completeandexclusiveagreementbetweentheparties,supersedingallprioragreements,oral
orwritten,andallothercommunicationsbetweenthepartiesrelatingtothesubjectmatterof
thisagreement.NoemployeeofXPCoranyotherpartyisauthorizedtomakeany
representationsbeyondthosemadeinthisagreementconcerningtheLoadProtectionPolicy.
XPCCorporation
230YumaStreet
Denver,Colorado80223
1.800.582.4524

S70SERIESUSERSMANUAL V2
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XtremePowerConversion®(XPC)Corporation18
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FormoreinformationaboutXtremePowerConversion
Corporationproducts,services,orUPSSelectorsizing,
pleasevisitwww.xpcc.com
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