Xylem GOULDS e-SVE Series User manual

INSTRUCTION MANUAL
IM326
Smart Pump Range
Variable Speed Pump Unit

Table of Contents
1 Introduction and Safety..............................................................................................................3
1.1 Introduction.......................................................................................................................... 3
1.2 Safety..................................................................................................................................... 3
1.2.1 Safety message levels...................................................................................................3
1.2.2 User safety......................................................................................................................4
1.2.3 Wash the skin and eyes................................................................................................5
1.3 Protecting the environment................................................................................................5
2 Transportation and Storage...................................................................................................... 7
2.1 Examine the delivery........................................................................................................... 7
2.1.1 Examine the package................................................................................................... 7
2.1.2 Examine the unit............................................................................................................7
2.2 Unit handling........................................................................................................................ 7
2.3 Storage guidelines...............................................................................................................8
3 Product Description....................................................................................................................9
3.1 General description............................................................................................................. 9
3.2 Intended use.........................................................................................................................9
3.2.1 Application alternatives................................................................................................9
3.3 Improper use........................................................................................................................ 9
3.4 Data plates............................................................................................................................ 9
3.4.1 Motor specifications................................................................................................... 10
3.4.2 Pump specifications....................................................................................................11
3.5 Design and layout..............................................................................................................12
4 Installation................................................................................................................................. 14
4.1 Mechanical installation......................................................................................................14
4.1.1 Installation area...........................................................................................................14
4.1.2 Unit installation............................................................................................................14
4.2 Hydraulic installation......................................................................................................... 15
4.3 Electrical installation..........................................................................................................16
4.3.1 Electrical requirements.............................................................................................. 16
4.3.2 Wire types and ratings............................................................................................... 17
4.3.3 Power supply connection.......................................................................................... 18
5 Operation.................................................................................................................................. 23
5.1 Precautions......................................................................................................................... 23
5.2 Wait times........................................................................................................................... 23
6 System Setup and Operation..................................................................................................24
6.1 Programming precautions................................................................................................24
6.2 Control panel description.................................................................................................24
6.3 Push button descriptions.................................................................................................. 24
6.4 LED description..................................................................................................................25
6.4.1 POWER (power supply)..............................................................................................25
6.4.2 STATUS........................................................................................................................ 25
6.4.3 SPEED (speed bar)......................................................................................................25
6.4.4 COM (communication)...............................................................................................26
6.4.5 Units of measurement................................................................................................ 27
6.5 Display.................................................................................................................................27
Table of Contents
Smart Pump Range INSTRUCTION MANUAL 1

6.5.1 Main Visualization....................................................................................................... 27
6.5.2 Parameters menu visualization................................................................................. 28
6.5.3 Alarms and errors visualization................................................................................. 29
6.6 Software parameters......................................................................................................... 30
6.6.1 Status parameters.......................................................................................................30
6.6.2 Settings parameters................................................................................................... 33
6.6.3 Drive configuration parameters................................................................................34
6.6.4 Sensor configuration parameters............................................................................. 36
6.6.5 RS485 Interface parameters...................................................................................... 38
6.6.6 Multi-pump configuration parameters.....................................................................39
6.6.7 Test run configuration................................................................................................ 41
6.6.8 Special parameters.....................................................................................................41
7 Maintenance..............................................................................................................................43
7.1 Precautions......................................................................................................................... 43
8 Troubleshooting....................................................................................................................... 44
8.1 Alarm codes........................................................................................................................44
8.2 Error codes......................................................................................................................... 45
9 Technical Specification............................................................................................................ 47
9.1 Electrical and environmental specifications................................................................... 47
9.2 Dimensions and weights...................................................................................................48
Table of Contents
2 Smart Pump Range INSTRUCTION MANUAL

1 Introduction and Safety
1.1 Introduction
Purpose of this manual
The purpose of this manual is to provide necessary information for:
• Installation
• Operation
• Maintenance
CAUTION:
Read this manual carefully before installing and using the product. Improper use of the
product can cause personal injury and damage to property, and may void the warranty.
NOTICE:
Save this manual for future reference, and keep it readily available at the location of the
unit.
1.2 Safety
WARNING:
• The operator must be aware of safety precautions to prevent physical injury.
• Operating, installing, or maintaining the unit in any way that is not covered in this
manual could cause death, serious personal injury, or damage to the equipment. This
includes any modification to the equipment or use of parts not provided by Xylem. If
there is a question regarding the intended use of the equipment, please contact a
Xylem representative before proceeding.
• Do not change the service application without the approval of an authorized Xylem
representative.
CAUTION:
You must observe the instructions contained in this manual. Failure to do so could result
in physical injury, damage, or delays.
1.2.1 Safety message levels
About safety messages
It is extremely important that you read, understand, and follow the safety messages and
regulations carefully before handling the product. They are published to help prevent
these hazards:
• Personal accidents and health problems
• Damage to the product
• Product malfunction
Definitions
Safety message level Indication
DANGER:
A hazardous situation which, if not avoided, will result in
death or serious injury
1 Introduction and Safety
Smart Pump Range INSTRUCTION MANUAL 3

Safety message level Indication
WARNING:
A hazardous situation which, if not avoided, could result
in death or serious injury
CAUTION:
A hazardous situation which, if not avoided, could result
in minor or moderate injury
Electrical Hazard:
The possibility of electrical risks if instructions are not
followed in a proper manner
NOTICE:
• A potential situation which, if not avoided, could
result in undesirable conditions
• A practice not related to personal injury
1.2.2 User safety
General safety rules
These safety rules apply:
• Always keep the work area clean.
• Pay attention to the risks presented by gas and vapors in the work area.
• Avoid all electrical dangers. Pay attention to the risks of electric shock or arc flash
hazards.
• Always bear in mind the risk of drowning, electrical accidents, and burn injuries.
Safety equipment
Use safety equipment according to the company regulations. Use this safety equipment
within the work area:
• Hard hat
• Safety goggles, preferably with side shields
• Protective shoes
• Protective gloves
• Gas mask
• Hearing protection
• First-aid kit
• Safety devices
NOTICE:
Never operate a unit unless safety devices are installed. Also see specific information
about safety devices in other chapters of this manual.
Electrical connections
Electrical connections must be made by certified electricians in compliance with all
international, national, state, and local regulations. For more information about
requirements, see sections dealing specifically with electrical connections.
Precautions before work
Observe these safety precautions before you work with the product or are in connection
with the product:
• Provide a suitable barrier around the work area, for example, a guard rail.
• Make sure that all safety guards are in place and secure.
1 Introduction and Safety
4 Smart Pump Range INSTRUCTION MANUAL

• Make sure that you have a clear path of retreat.
• Make sure that the product cannot roll or fall over and injure people or damage
property.
• Make sure that the lifting equipment is in good condition.
• Use a lifting harness, a safety line, and a breathing device as required.
• Allow all system and pump components to cool before you handle them.
• Make sure that the product has been thoroughly cleaned.
• Disconnect and lock out power before you service the pump.
• Check the explosion risk before you weld or use electric hand tools.
Precautions during work
Observe these safety precautions when you work with the product or are in connection
with the product:
• Never work alone.
• Always wear protective clothing and hand protection.
• Stay clear of suspended loads.
• Always lift the product by its lifting device.
• Beware of the risk of a sudden start if the product is used with an automatic level
control.
• Beware of the starting jerk, which can be powerful.
• Rinse the components in water after you disassemble the pump.
• Do not exceed the maximum working pressure of the pump.
• Do not open any vent or drain valve or remove any plugs while the system is
pressurized. Make sure that the pump is isolated from the system and that pressure is
relieved before you disassemble the pump, remove plugs, or disconnect piping.
• Never operate a pump without a properly installed coupling guard.
1.2.3 Wash the skin and eyes
Follow these procedures for chemicals or hazardous fluids that have come into contact
with your eyes or your skin:
Condition Action
Chemicals or hazardous fluids in
eyes
1. Hold your eyelids apart forcibly with your fingers.
2. Rinse the eyes with eyewash or running water for at least 15 minutes.
3. Seek medical attention.
Chemicals or hazardous fluids on
skin
1. Remove contaminated clothing.
2. Wash the skin with soap and water for at least 1 minute.
3. Seek medical attention, if necessary.
1.3 Protecting the environment
Emissions and waste disposal
Observe the local regulations and codes regarding:
• Reporting of emissions to the appropriate authorities
• Sorting, recycling and disposal of solid or liquid waste
• Clean-up of spills
Exceptional sites
CAUTION: Radiation Hazard
Do NOT send the product to Xylem if it has been exposed to nuclear radiation, unless
Xylem has been informed and appropriate actions have been agreed upon.
1 Introduction and Safety
Smart Pump Range INSTRUCTION MANUAL 5

Recycling guidelines
Always follow local laws and regulations regarding recycling.
Waste and emissions guidelines
Do not dispose of equipment containing electrical
components together with domestic waste.
Collect it separately in accordance with local and
currently valid legislation.
1 Introduction and Safety
6 Smart Pump Range INSTRUCTION MANUAL

2 Transportation and Storage
2.1 Examine the delivery
2.1.1 Examine the package
1. Examine the package for damaged or missing items upon delivery.
2. Record any damaged or missing items on the receipt and freight bill.
3. If anything is out of order, then file a claim with the shipping company.
If the product has been picked up at a distributor, make a claim directly to the
distributor.
2.1.2 Examine the unit
1. Remove packing materials from the product.
Dispose of all packing materials in accordance with local regulations.
2. To determine whether any parts have been damaged or are missing, examine the
product.
3. If applicable, unfasten the product by removing any screws, bolts, or straps.
Use care around nails and straps.
4. If there is any issue, then contact a sales representative.
2.2 Unit handling
WARNING:
Assembled units and their components are heavy. Failure to properly lift and support this
equipment can result in serious physical injury and/or equipment damage. Lift equipment
only at the specifically identified lifting points. Lifting devices such as eyebolts, slings, and
spreaders must be rated, selected, and used for the entire load being lifted.
WARNING: Crush Hazard
1) Always lift the unit by its designated lifting points. 2) Use suitable lifting equipment and
ensure that the product is properly harnessed. 3) Wear personal protective equipment. 4)
Stay clear of cables and suspended loads.
2 Transportation and Storage
Smart Pump Range INSTRUCTION MANUAL 7

1 x
1 x
e-SVE
e-HME
1 x
1 x
1 x
1 x
RS001936
Figure 1: Lifting
2.3 Storage guidelines
Storage location
The product must be stored in a covered and dry location free from heat, dirt, and
vibrations.
NOTICE:
Protect the product against humidity, heat sources, and mechanical damage.
NOTICE:
Do not place heavy weights on the packed product.
Ambient temperature
Store this product at an ambient temperature between –13°F (–25°C) and +149°F (+65°C)
and a relative humidity between 5% and 95%.
2 Transportation and Storage
8 Smart Pump Range INSTRUCTION MANUAL

3 Product Description
3.1 General description
This product is a variable speed pump unit and can be installed vertically or horizontally. It
is non self-priming.
3.2 Intended use
The product can be used to pump:
• Cold water
• Hot water
Refer to the standard installation, Operation, and Maintenance Manual for pump design
specification.
The variable speed pump units are made for the following applications:
• Pressure, level, and flow regulation applications,
• Single and multi-pump irrigation systems.
3.2.1 Application alternatives
Actuator (constant speed)
The unit operates as an actuator according to speed set point; this is done through user
interface, the corresponding analog input or the communication bus.
Controller (constant pressure)
This mode is set as the default operating mode, and is used for single pump operating
units.
Cascade serial / Cascade synchronous
The units are connected via the RS485 interface and communicate via the provided
protocol. The combination of the different units which are used in a multi-pump system
depends on the system requirements.
It is possible to run all pumps in cascade serial mode and cascade synchronous mode as
well. If one unit fails, then each pump of the system can become the lead pump and take
control.
3.3 Improper use
The product must not be used for closed loop systems.
3.4 Data plates
The data plate is a label showing:
• The main product details
• The identification code
Approval and certifications
For the approvals see the motor data plate.
3 Product Description
Smart Pump Range INSTRUCTION MANUAL 9

3.4.1 Motor specifications
Motor data plates
P. 1
P. 2
P. 4
P. 3
P. 5
P. 7
P. 8
P. 6
P. 9
P. 13
P. 11
P. 12
P. 10
P. 14
P. 15
P. 16
P. 17
P. 18
P. 19
V :
TG68 8
E481622
XYLEM SERVICE ITALIA SRL
VIA VITTORIO LOMBARDI 14 36075 MONTECCHIO MAGGIORE (VI) - ITALY
Hz :
A :
Type :
Code :
S/N :
PF :
kW :
HP :
rpm :
η230V :
Electronically Protected
CL :
CODE :
Duty
:
Tamb :
ENC. :
IP :
kg
Reg. No. 0752056096 MADE IN ITALY
Position Description Notes
1 Product/model name
2 Product part number
3 Serial number
4 Input voltage range 1~ 208-240V
5 Input frequency 50/60Hz
6 Rated input current range
7 Rated power factor
8 Rated shaft power [kW]
9 Rated shaft power [HP]
10 Rated power speed range 3000÷3600rpm
11 Rated efficiency
12 Insulation class 155 (F) – LW155-1
13 NEMA KVA Code
14 Duty S1 - Continuous
15 Max ambient temperature
16 Enclosure type 3R (from July 2019)
17 IP grade
18 Unit weight
19 datamatrix:
• ECC type 200
• dot size 3pt
• min size 5.5x5.5mm
string composition: A#B where:
• A = serial number (date of
production-progressive number)
• B = product part number
• # = separator
Product Recognized UL for US and
Canada
Mark applied only on US models
TG639
C3
kW
V
A
PF
min-1
IES
η 4/4
C3
IT18070000010490
Code:
S/N:
P. 1
P. 2
P. 4
P. 3
P. 5
P. 7
P. 6
Position Description Notes
1 Product part number
2 Serial number
3 Performance date
4 DE bearing size
5 NDE bearing size
3 Product Description
10 Smart Pump Range INSTRUCTION MANUAL

Position Description Notes
6 Network ID parameters for wireless connections
with expansion card (not available
yet)
7 Password
3.4.2 Pump specifications
e-HME nameplate
XYLEM INC. 1 GOULDS DR. AUBURN, NY USA
e-HME HORIZONTAL MULTISTAGE
www.xylem.com/goulds
GPM FEET RPM
HP
DO NOT OPERATE AT CLOSED DISCHARGE.
PSI
MAX
° FFLUID
MAX
AB Hz
SINGLE PHASE – AMB TEMP -15°C TO 45°C THREE PHASE – AMB TEMP -15°C TO 50°C
3500
9
1
9
5
7
2
8
6
4
3
1. Catalog number
2. Capacity Range
3. TDH Range
4. Rated Speed
5. Rated Horsepower
6. Maximum Operating Pressure
7. Maximum Fluid Temperature
8. Pump Serial Number
9. Rated Hz
e-SVE nameplate
XYLEM INC.
1 GOULDS DR.
AUBURN, NY USA
e-SVE Multistage Pump
www.xylem.com/goulds
DO NOT OPERATE AT CLOSED DISCHARGE
DRINKING WATER
NSF/ANSI 61 & 372
GPM RPMFT HP
° F MAX
PSI
MAX
BASIC
MODEL PEI
IMP
DIA.
9
1
9
5
7
2
8
64
3
1. Catalog number
2. Capacity Range
3. TDH Range
4. Rated Speed
5. Rated Horsepower
6. Maximum Operating Pressure
7. Maximum Fluid Temperature
8. Pump Serial Number
9. Rated Hz
3 Product Description
Smart Pump Range INSTRUCTION MANUAL 11

3.5 Design and layout
The unit can be fitted with the features required by the application.
5
2
3
64
5
9
1
7
3
9
1
64
10
2
1~ 3~
ESM_T0022_A_sc
8
ESM_M0005_B_sc
11
Figure 2: Main components — single-phase and three-phase models
Table 1: Description of components
Position number Description Tightening torque ± 15%
[Nm] [in•lbs]
1 Screw 1.4 12.4
2 Terminal box cover — —
3 Optional module with strip — —
4 M12 I/O cable gland 2.0 17.7
5 M20 cable gland for power
supply cables
2.7 23.9
6 M16 I/O cable guard 2.8 24.8
7 Drive (single-phase model) — —
8 Motor — —
9 Screw 6.0 53.1
10 Drive (three-phase model) - —
11 Spacer — —
3 Product Description
12 Smart Pump Range INSTRUCTION MANUAL

Pre-assembled factory components
Component Quantity Notes
Plug for cable gland
M12 3
M16 1
M20 1
Cable gland and lock
nut
M12 3
Cable out diameter
0.145–0.275 in (3.7
to 7.0 mm)
M16 1 0.177–0.394 in (4.5
to 10.0 mm)
Cable gland M20 1 0.265–0.512 in (7.0
to 13.0 mm)
Optional components
Table 2: Optional components
Component Description
Sensors The following sensors can be used with the unit:
• Level-sensor
RS485 Module For the connection of a multi-pump system to a
supervision system, via cable (Modbus or BACnet MS/TP
protocol)
Wireless Module To connect and interact wirelessly with the e-SM Drive
Adaptor M20 Metric to 1/2” NPT Adaptor (item is always supplied
for US market)
3 Product Description
Smart Pump Range INSTRUCTION MANUAL 13

4 Installation
4.1 Mechanical installation
4.1.1 Installation area
DANGER:
Potentially explosive atmosphere hazard. The operation of the unit in environments with
potentially explosive atmospheres or with combustible dusts (e.g.: wood dust, flour,
sugars and grains) is strictly forbidden.
WARNING:
• Always wear personal protective equipment.
• Always use suitable working tools.
• When selecting the place of installation and connecting the unit to the hydraulic and
electric power supplies, strictly comply with current regulations.
• Ensure that the input protection rating of the unit (NEMA Type 3R, IP 55) is suitable for
the installation environment.
CAUTION:
• Input protection: to ensure the NEMA type 1 (IP55) protection index is achieved, make
sure that the unit is closed correctly.
• Before opening the terminal box cover, make sure that there is no water in the unit.
• Make sure that all unused cable glands and cable holes are correctly sealed.
• Make sure that the plastic cover is correctly closed.
• Do not leave the terminal box without a cover to avoid the risk of damage due to
contamination.
4.1.2 Unit installation
• See the Quick Startup Guide instructions.
• Position the unit as shown in Figure 10.
• Install the unit according to the liquid flow of the system.
• The arrows on the pump body indicate the flow and the rotation direction.
• The standard rotation direction is clockwise (looking at the fan cover)
.
• Always install a backflow-prevention device on the suction side.
• Always install the pressure sensor on the delivery side, after the check valve.
4 Installation
14 Smart Pump Range INSTRUCTION MANUAL

RS001937
Figure 3: Permitted positions
Minimum spacing
Area e-SM Drive model Free distance
Above the unit 103..105..107..111..115 > 10.2 in (260 mm)
Center-distance between units (to
ensure space for cabling)
103..105..107..111..115 > 10.2 in (260 mm)
303..305..307..311..315..322 ≥ 11.8 in (300 mm)
4.2 Hydraulic installation
The following images show a single pump system and a multi-pump system respectively.
7
6
415 4
8
7
2
4
9
RS001938
Figure 4: Single-pump system
4 Installation
Smart Pump Range INSTRUCTION MANUAL 15

4
1
5 4
4
1
5 4
4
1
5 4
8 8
8
7
4
9
2
6
7
3
RS001939
Figure 5: Multi-pump system
1. Pump with e-SM Smart Motor drive
2. Diaphragm pressure tank
3. Distribution panel
4. On-Off valve
5. Non-return valve
6. Low water control
7. Pressure gauge
8. Pressure sensor
9. Drain tap
Pressure tank
On the pump delivery side there is a membrane expansion vessel, which gives the
possibility of maintaining the pressure inside the piping when the system is not being
used. The unit stops the pump from continuing to run at zero demand and reduce the size
of the tank that is required for supply purposes.
Select a vessel suitable for the system pressure, and pre-load it in accordance with the
values indicated in the Quick Startup Guide (code 001080128).
4.3 Electrical installation
Electrical Hazard:
The connection to the electric power supply must be completed by an electrician
possessing the technical-professional requirements outlined in the current regulations.
4.3.1 Electrical requirements
• The local regulations in force overrule specified requirements listed below.
Electrical connection checklist
Check that the following requirements are met:
• The electrical leads are protected from high temperature, vibrations, and collisions.
• The current type and voltage of mains connection must correspond to the
specifications on the data plate on the pump.
• The supply power line is provided with:
4 Installation
16 Smart Pump Range INSTRUCTION MANUAL

– A high-sensitivity differential switch (30 mA) [residual current device RCD] suitable
for earth fault currents with DC or pulsating DC content (a Type B RCD is
suggested).
– A mains isolator switch with a contact gap of at least 0.12 in (3 mm).
The electrical control panel checklist
NOTICE:
The control panel must match the ratings of the electric pump. Inappropriate
combinations do not guarantee the protection of the unit.
Check that the following requirements are met:
• The control panel must protect the converter and the pump against short circuit. A
time lag fuse or a circuit breaker (Type C model is suggested) can be used to protect
the pump.
• The pump has built-in overload and thermal protection. No additional overload
protection is required.
Electrical Hazard:
Before starting work on the unit, make sure that the unit and the control panel are isolated
from the power supply and cannot be energized.
Grounding (earthing)
Electrical Hazard:
• Always connect the external protection conductor to the ground terminal before
attempting to make any other electrical connections.
• Connect all the electric accessories of the pump and the motor to the ground, making
sure that the connections are completed correctly.
• Check that the protection conductor (ground) is longer than the phase conductors; in
case of accidental disconnection of the power supply conductor, the protection
conductor (ground) must be the last one to detach itself from the terminal.
Use a cable with several strands to reduce electric noise.
4.3.2 Wire types and ratings
• All cables must comply with local and national standards in terms of section and
ambient temperature.
• Use cables with minimum heat resistance 158°F (+70°C); to ensure compliance with UL
(Underwriters Laboratories) regulations, all power supply connections must be
completed using the following types of copper cables with minimum resistance 167°F
(+75°C): THW, THWN
• Cables must never enter into contact with the motor body, the pump or the piping.
• The wires connected to the power supply terminals and the fault signal relay (NO, C)
must be separated from the others by means of reinforced insulation.
Table 3: Electric connection cables
Smart motor models
Power supply input cable + PE Tightening torque
Wire numbers x Max.
copper section
Wire numbers x Max.
AWG
Mains and motor
cable terminals
Earth Conductor
103, 105, 107, 111,
115
3 x 0.0023 sq.in
3 x 1.5 mm2
3 x 16 AWG with
ferrules/14 AWG
without
Spring connectors Spring connectors
303, 305, 307, 311,
315, 322
4 x 0.0023 sq.in
4 x 1.5 mm2
4 x 16 AWG with
ferrules/14 AWG
without
7.1 lb-in
0.8 Nm
26.6 lb-in
3 Nm
4 Installation
Smart Pump Range INSTRUCTION MANUAL 17

Control cables
External volt free contacts must be suitable for switching < 10 VDC.
NOTICE:
• Install the control cables separate from the power supply cables and the fault signal
relay cable
• If the control cables are installed in parallel with the power supply cable or the fault
signal relay, the distance between the cables must exceed 200 mm
Do not intersect the power supply cables; should this be necessary, a 90° intersection
angle is permitted.
Table 4: Recommended control cables
Smart motor control cables Wires number x Max.
copper Section
AWG Tightening torque
All I/O conductors 0.00012-0.0023 sq.in
0.75-1.5 mm2
18-16 AWG 5.4 lb-in
0.6 Nm
4.3.3 Power supply connection
Electrical Hazard:
Contact with electric components may cause death, even after the unit has been switched
off. Before any interventions on the unit, the network voltage and any other input voltages
must be disconnected for the minimum time indicated in Table 9 (Wait times).
Table 5: Power supply wiring procedure
Reference
1. Open the terminal box cover (2) by removing the
screws (1).
2. Insert the power cable in the M20 cable gland (5)
Fig. 9
1. Connect the cable according to the wiring diagram.
2. Connect the earth conductor (mass), making sure
that it is longer than the phase conductors.
3. Connect the phase leads.
Fig. 14
1. Close the cover (2) and tighten the screws (1). Fig. 9
Table 6: I/O wiring procedure
Reference
1. Open the terminal box cover (2) by removing the
screws (1).
Fig. 9
1. Connect the cable according to the wiring diagram. Fig. 15
1. Close the cover (2) and tighten the screws (1). Fig. 9
4 Installation
18 Smart Pump Range INSTRUCTION MANUAL