Yealink CP700 Instruction Manual

Frequently Asked Questions On the CP700 & CP900
1
Frequently Asked Questions
Q: Why do the answer call button and the end call button flash slowly,
but speakerphone fails to power on when you long press the power
button?
A: Low battery. Speakerphone will reboot automatically once it is connected to
PC or charger cradle.
Q: Why do you fail to answer the incoming call from the softphone when
you connect speakerphone to the mobile phone/PC via Bluetooth?
A: This feature is not available on mobile phone/PC.
Q: Why do you fail to connect speakerphone via Bluetooth？
A: Do the following:
Check whether speakerphone is in Bluetooth pairing mode.
Check whether speakerphone has been connected to two devices via
Bluetooth.
Q: Why speakerphone is silent when the connected mobile phone/PC is
playing music or during the call?
A: Check whether you set speakerphone as the audio output device for the
mobile phone/PC.
Q: Why is the other party unable to hear the voice during a call?
A: Do the following:
Check whether you remove the protective film from the speakerphone,
otherwise, the microphone might be blocked.
Check whether you set speakerphone as the default microphone device
for the mobile phone/PC and softphone.
Q: Why does the LED light-ring fail to glow or remain unchanged when
you press the volume up/down key?
A: Do the following:
Check whether the connected device is at the minimum volume. If it is,
speakerphone does not respond when you press the volume down
button.

Frequently Asked Questions On the CP700 & CP900
2
Speakerphone has 16 volume levels, and when you press the volume
button twice, a blue indicator will glow, therefore when you press the
volume button once, the LED light-ring does not change.
Q: Why there are no voice prompts or touch tones?
A: Check whether speakerphone is at the minimum volume.
Q: Why cannot the computer recognize the connected BT50?
A: Check if the BT50 is inserted in the correct direction.