Yeastar Technology NeoGate TG Series User manual

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Version 1.1
Date: Sept. 2, 2014
Yeastar Information Technology Co. Ltd
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NeoGate TG Series Installation Guide
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1. Preparation before Installation .................................................................................................... 4
2. Hardware Specifications............................................................................................................... 6
2.1 Overview .......................................................................................... 6
2.2 LED Indicators and Ports..................................................................... 7
2.3 Specifications and Operating Environment ............................................ 9
3. NeoGate TG Series Installation................................................................................................... 11
3.1 Placement Instructions ..................................................................... 11
3.2 Installation Instructions.................................................................... 11
3.2.1 Connection of Ethernet Ports .............................................................................11
3.2.2 Connection of GSM ports ...................................................................................11
3.2.3 Power Connection..............................................................................................12
3.2.4 Indicators Status.................................................................................................12
4. NeoGate TG Series Basic Configurations..................................................................................... 13
4.1 Factory Defaults .............................................................................. 13
4.2 Logging in the Web Configuration Panel .............................................. 13
4.3 Network Settings ............................................................................. 14
4.4 Make and Receive calls ..................................................................... 15
4.5 Reset to Factory Defaults .................................................................. 15
5. Conclusion.................................................................................................................................. 15
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About NeoGate TG Series VoIP GSM Gateway
NeoGate TG Series is a series of VoIP GSM gateway connecting GSM Network to VoIP Network
directly, which can support two-way communication: GSM to VoIP or VoIP to GSM. It is the best
solution ever to connect IP-based telephone systems, softswitches, and IP-PBXs to GSM network;
and also the best fallback solution when landline goes down.
NeoGate TG100 is a fully featured 1 port VoIP GSM gateway that provides GSM network
connectivity for softswitch and IP PBX. It significantly reduces the costs of calls with two-way
communication: VoIP to GSM and GSM to VoIP. With friendly GUI, everything can be easily set up.
NeoGate TG200 is a VoIP GSM gateway with 2 channels providing GSM network connectivity for
softswitch and IP PBX. It supports two-way communication: VoIP to GSM and GSM to VoIP. Thus
the calls costs could be significantly reduced by VoIP or GSM network.
NeoGate TG400 is a compact 4 channels VoIP GSM gateway that connects GSM network with
VoIP. It is the ideal product for small and medium sized companies with heavy demands of calls to
mobile networks. The cost-saving solution makes connection cheaper and efficient.
NeoGate TG800 is a powerful VoIP GSM gateway with 8 channels, bridging between GSM
network and IP-based systems. Designed to slash the cost of telephone calls, it can find the
cheapest route and use the most economical SIM card.
NeoGate TG1600 is a VoIP GSM gateway with 16 channels providing GSM network connectivity
for softswitches and IP-PBXs. It supports two-way communication: VoIP to GSM and GSM to VoIP.
Thus the calls costs could be significantly reduced by VoIP or GSM network.
This Guide explains how to install NeoGate TG Series Gateway, how to configure NeoGate TG
Series Gateway via web interface, and how to insert SIM cards, etc.
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1. Preparation before Installation
Please make sure the following devices are available before
installation:
Contents of the box
Upon receiving NeoGate gift box, please open the package and check if all the items are supplied
as NeoGate TG100 Packing List (See Sheet 1), NeoGate TG200 Packing List (See Sheet 2),
NeoGate TG400 Packing List (See Sheet 3), NeoGate TG800 Packing List (See Sheet 4), and
NeoGate TG1600 Packing List (See Sheet 5). If there is any problem, please contact your
equipment provider.
Item
Unit
QTY
Description
NeoGate TG100
PC
1
NeoGate TG100 main box
Power adaptor
PC
1
Power Supply
Warranty card PC 1 With Series Number printed for Repair &
Return
Antenna (short)
PC
1
Sheet 1 NeoGate TG100 Packing List
Item
Unit
QTY
Description
NeoGate TG200
PC
1
NeoGate TG200 main box
Power cord
PC
1
For the input of power
Warranty card
PC
1
With Series Number printed for Repair &
Return
Network cable
PC
1
Antenna
PC
2
Mounting ear
PC
3
Screws
PC
9
9 screws (
3*6mm
) for mounting ears
Grounding stud and nut
Pair
1
Rubber feet PC 4
Sheet 2 NeoGate TG200 Packing List
Item
Unit
QTY
Description
NeoGate TG400 PC 1 NeoGate TG400 main box
Power cord PC 1 For the input of power
Warranty card PC 1 With Series Number printed for Repair &
Return
Network cable
PC
1
Antenna PC 4
Mounting ear PC 3
Screws PC 9 9 screws (3*6mm) for mounting ears
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Grounding stud and nut Pair 1
Rubber feet PC 4
Sheet 3 NeoGate TG400 Packing List
Item
Unit
QTY
Description
NeoGate TG800
PC
1
NeoGate TG800 main box
Power cord PC 1 For the input of power
Warranty card PC 1 With Series Number printed for Repair &
Return
Network cable PC 1
Antenna PC 8
Mounting ear PC 2
Screws PC 8 8 screws (3*6mm) for mounting ears
Grounding stud and nut Pair 1
Rubber feet PC 4
Sheet 4 NeoGate TG800 Packing List
Item Unit QTY Description
NeoGate TG1600 PC 1 NeoGate TG1600 main box
Power cord PC 1 For the input of power
Warranty card PC 1 With Series Number printed for Repair &
Return
Network cable PC 1
Antenna PC 4 or
16
4 antennas for TG1600 that supports antenna
splitter
Mounting ear PC 2
Screws PC 8 8 screws (3*6mm) for mounting ears
Grounding stud and nut Pair 1
Rubber feet PC 4
Sheet 5 NeoGate TG1600 Packing List
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2. Hardware Specifications
2.1 Overview
Figure 2-1 NeoGate TG Series
Figure 2-2 NeoGate TG1600
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RESET
POWER
LAN
RUN
GSM PORT STATUS
SIM CARD SLOT
2.2 LED Indicators and Ports
The LED indicators and ports of NeoGate TG Series are straightforward. Take the front panel and
rear panel of NeoGate TG400 and TG1600 as an example.
Figure 2-3 NeoGate TG400 Front Panel
Figure 2-4 NeoGate TG400 Rear Panel
ANTENNA
POWER INLET
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Figure 2-5 NeoGate TG1600 Front Panel
Figure 2-6 NeoGate TG1600 Rear Panel
LED
Indication
Status
Description
Power Power status On The power is switched on.
Off The power is switched off.
RUN
NeoGate status
Blinking
NeoGate is running properly.
Not
Blinking/Off
NeoGate goes wrong.
GSM PORT STATUS
ANTENNA
SIM CARD SLOT
PROTECTIV
POWER INLET
POWER SWITCH
RUN
CONSOLE
RESET
POWER
LAN
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1-16 GSM port status Green light Th
e green light is solid green: the port is
working properly.
The green light is blinking: there is an ongoing
call on the port.
The green light is off: no SIM card is detected
or the port is not working properly.
Ports
Description
Antenna ports For the connection of GSM Antennas.
Ethernet ports NeoGate TG Series provides 1 10/100 adaptive RJ45 Ethernet ports, marked as LAN.
-LAN port: LAN port is for the connection to Local Area Network (LAN).
Reset button Press the reset button to restore the factory defaults.
Please make sure that you want to reset, because once reset the previous
configurations would be erased automatically.
Power inlet
For the connection of a power adapter.
Console port
(TG800 and TG1600) For debugging.
2.3 Specifications and Operating Environment
TG100
Description
Size (L×W×H)
110×70×24 (mm)
Power Supply
AC 100~240V/50–60Hz (DC 12V, 1A)
Operating Temperature
0°C–40°C (32°F–104°F)
Storage Temperature
-20°C–65°C (-4°F–149°F)
Humidity 10%~90% (Non-condensing)
TG200/TG400 Description
Size (L×W×H)
213×160×44 (mm)
Power Supply
100-240V 50/60Hz 0.5A MAX
Operating Temperature
0°C–40°C (32°F–104°F)
Storage Temperature
-20°C–65°C (-4°F–149°F)
Humidity
10%~90%
(
Non-condensing)
TG800
Description
Size (L×W×H)
340×210×44 (mm)
Power Supply 100-240V 50/60Hz 1.5A MAX
Operating Temperature 0°C–40°C (32°F–104°F)
Storage Temperature -20°C–65°C (-4°F–149°F)
Humidity
10%~90%
(
Non-condensing)
TG1600
Description
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Size (L×W×H) 440x280x44 (mm)
Power Supply 100-240V 50/60Hz
Operating Temperature 0°C–40°C (32°F–104°F)
Storage Temperature -20°C–65°C (-4°F–149°F)
Humidity 10%–90% (Non-condensing)
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