Yeastar Technology NeoGate TA400 User manual

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Version: 41.19.0.16
Revised:January 25, 2016

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Copyright
Copyright 2006-2015 Yeastar Information Technology Co., Ltd. All rights reserved.
No parts of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, photocopying, recording, or otherwise, for any
purpose, without the express written permission of Yeastar Information Technology
Co., Ltd. Under the law, reproducing includes translating into another language or
format.
Declaration of Conformity
Hereby, Yeastar Information Technology Co., Ltd. declares
that TA400/800 is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
Warranty
The information in this document is subject to change without notice.
Yeastar Information Technology Co., Ltd. makes no warranty of any kind with regard
to this guide, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose. Yeastar Information Technology Co., Ltd. shall not
be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance or use of this guide.
WEEE Warning
In accordance with the requirements of council directive 2002/96/EC on
Waste of Electrical and Electronic Equipment (WEEE), ensure that at
end-of-life you separate this product from other waste and scrap and
deliver to the WEEE collection system in your country for recycling.

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Contents
About This Guide....................................................................................................5
Getting Started........................................................................................................6
Accessing Web GUI..............................................................................................................6
Web Configuration Panel......................................................................................................7
Making and Receiving Calls .................................................................................................7
Basic Operations....................................................................................................8
Voice Menu...........................................................................................................................8
Call Hold ...............................................................................................................................9
Call Waiting...........................................................................................................................9
Call Transfer..........................................................................................................................9
Three-party Conference......................................................................................................10
Direct IP Call.......................................................................................................................10
Change TA400/800’s IP Address Using Analog Phones ....................................................10
FXS Port Settings.................................................................................................12
General Settings.................................................................................................................12
Other Settings.....................................................................................................................14
Hunt Group .........................................................................................................................15
VoIP Settings.........................................................................................................18
VoIP Server Settings...........................................................................................................18
Dial Pattern Template..........................................................................................................20
SIP Settings ........................................................................................................................21
IAX Settings........................................................................................................................26
Gateway Settings..................................................................................................28
Basic Preferences...............................................................................................................28
Feature Codes....................................................................................................................29
Speed Dial...........................................................................................................................31
Prompt Settings....................................................................................................32
Custom Prompts.................................................................................................................32
Music on Hold Prompts.......................................................................................................33
System Prompts..................................................................................................................33
Advanced Settings ...............................................................................................35
Distinctive Ringtones ..........................................................................................................35
Tone Zone Settings.............................................................................................................35
RADIUS Settings ................................................................................................................36

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Network Preferences............................................................................................38
LAN Settings.......................................................................................................................38
Service................................................................................................................................39
VLAN Settings.....................................................................................................................40
VPN Settings.......................................................................................................................40
DDNS Settings....................................................................................................................41
Static Route.........................................................................................................................42
TR-069 Settings..................................................................................................................43
Security Center.....................................................................................................45
Security Center...................................................................................................................45
Alert Settings.......................................................................................................................46
AMI Settings........................................................................................................................48
Certificates..........................................................................................................................49
Firewall Rules .....................................................................................................................50
IP Blacklist ..........................................................................................................................52
System Preferences .............................................................................................54
Password Settings..............................................................................................................54
Date and Time.....................................................................................................................54
Auto Provision Settings.......................................................................................................55
Firmware Update ................................................................................................................57
Upgrade through HTTP ................................................................................................... 57
Upgrade through TFTP .................................................................................................... 58
Backup and Restore ...........................................................................................................59
Reset and Reboot...............................................................................................................59
Status ....................................................................................................................61
FXS Port Status ..................................................................................................................61
Network status....................................................................................................................62
System Info.........................................................................................................................62
Reports..................................................................................................................63
Call Logs.............................................................................................................................63
System Logs.......................................................................................................................63
Packet Tool .........................................................................................................................64
Port Monitor Tool.................................................................................................................64

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About This Guide
Yeastar TA400/800 FXS Analog VoIP Gateways are cutting-edge products that
connect legacy telephones, fax machines and PBX systems with IP telephony
networks and IP-based PBX systems. Featuring rich functionalities and easy
configuration, Yeastar TA is ideal for small and medium enterprises that wish to
integrate a traditional phone system into IP-based system. Yeastar TA helps them to
preserve previous investment on legacy telephone system and reduce
communication costs significantly with the true benefits of VoIP.
Audience
This manual will help you learn how to operate and manage your TA400/800 FXS
Analog VoIP Gateway. In this guide, we describe every detail on the functionality and
configuration of TA400/800. We begin by assuming that you are interested in
TA400/800 and familiar with networking and other IT disciplines.
Safety when working with electricity
Features Highlights
4/8 FXS ports
Fully compliant with SIP and IAX2
Hunt Group
Configurable VoIP Server templates
Reliable FAX performance with T.38
3-party conference
Direct IP Calling
Blind/Attended Transfer
Support RADIUS protocol
Check the TA400/800 Installation Guide here:
http://www.yeastar.com/downloadFile/Yeastar_TA_Series_Installation_Guide_en.pdf
For more information, please click:
http://www.yeastar.com/Products.html/Analog-VoIP-Gateways
Do not open the device when the device is powered on.
Do not work on the device, connect or disconnect cables when
lightning strikes.

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Getting Started
In this chapter, we guide you through the basic steps to start with a new TA400/800:
Accessing Web GUI
Web Configuration Panel
Making and Receiving Calls
Accessing Web GUI
The TA400/800 attempts to contact a DHCP server in your network to obtain valid
network settings (e.g., the IP address, subnet mask, default gateway address and
DNS address) by default.
Please enable DHCP Server in your network to obtain the TA400/800 IP address.
How to check TA400/800 IP address:
1. Pick up the analog phone, then access the voice menu prompt by dialing ―***‖.
2. Dial "1" to check the IP address.
3. Dial "2" for web access address.
After entering the IP address in the web browser, users will see a log-in screen.
Check the default settings below:
Username: admin
Password: password
Figure 2-1 TA400/800 Login page

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Web Configuration Panel
There are 4 main sections on the Web Configuration Panel for users to check the
TA400/800’s status and configure it.
Status: check System Status, Port Status, Trunk Status, Network Status and
check call logs, system logs.
System: configure Network Settings, Security related Settings, System Date and
Time, Password, Backup and Restore, etc.
Gateway: configure FXS ports, gateway settings and SIP settings, etc.
Logout: log out TA400/800.
Note:
After saving the changes, remember to click the ―Apply changes‖ button on the upper
right corner of the Web GUI to make the changes take effect.
Making and Receiving Calls
You will need an active VoIP account from a VoIP service provider or PBX, which
provides a VoIP telephone number to allow you to make and receive calls.
Making internal calls
To place an internal call, pick up the analog phone and dial the other port’s caller
ID number or dial *99 followed by the port number.
For example, to reach the other port with caller ID number 300, dial ―300‖.
To reach port 2, you can dial *9902 to ring the phone connected to port 2.
Making outbound calls
To make an outbound call, you need to dial according to the FXS port dial pattern.
By the default dial pattern, you can dial the desired outgoing number directly.
Answering calls
To answer a call, pick up the handset as you usually do.

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Basic Operations
In this chapter, we give instructions about how to operate on analog phones
connected to TA400/800 to use some features.
Voice Menu
Call Hold
Call Waiting
Call Transfer
Three-party Conference
Direct IP Call
Change TA400/800’s IPAddress
Voice Menu
TA400/800 provides a voice menu to guide you to configure the network settings for
the device. You need to press *** on the analog phone which is connected to
TA400/800’s FXS port to enter the voice menu.
The default password to enter ―Advanced Settings‖is 123456. You can change the
password on TA400/800 Web page.(Gateway→Gateway Settings→Feature
Codes→Voice Menu Password Settings)
Figure 3-1 TA400/800 Voice Menu

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Tips:
1. Press ―9‖to listen to the prompt again.
2. Press ―*‖to return to the last menu.
Call Hold
An active call can be held by pressing "flash" key on the analog phone. Press the key
again to resume the call.
If there is no "flash" key on the phone, you can use "hook flash" (quickly toggle on-off
hook) to hold a call. The call may be disconnected by chance if using "hook flash".
Call Waiting
If the call waiting is activated for the FXS port, the FXS user who is in a call can hear a
call waiting tone "beep" when there is a new incoming call. The user can press "hook
flash" to toggle between the active call and the incoming call.
Figure 3-2 Enable Call Waiting
Call Transfer
Blind transfer and attended transfer are supported on TA400/800. Users can achieve
call transfer by pressing the feature code during the call.
Blind Transfer
Default feature code: *03
1. Dial "*03" during the call;
2. Dial the called number after hearing a prompt "transfer";
3. The call will be transferred after the number is dialed.

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Attended Transfer
Default feature code: *3
1. Dial "*3" during the call;
2. Dial the called number after hearing a prompt "transfer";
3. Talk to the transfer recipient;
4. The call will be transferred after hanging up.
Three-party Conference
Users can make a three-party conference call on TA400/800.
Assuming that A and B are in the call and B wants to invite C to a conference. Please
check the following steps of how to establish a conference.
1. B presses "flash" key or taps hook flash to get a dial tone; A will hear the on hold
music meanwhile;
2. B dials C's number;
3. If C answers the call, then B presses "flash" key or tap hook flash, the conference
will be established, including A, B, and C.
4. If there is no answer on C, A can press "flash" key or tap hook flash to resume the
call with A.
5. C will be ejected if B presses "flash" key or taps flash hook during the conference
call.
Direct IP Call
Direct IP call allows two parties, that is, a FXS Port with an analog phone and another
VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. The
default "Direct IP Calling" feature code is *96.
Example:
Target IP address: 192.168.2.123
Destination port: 5060
To call the IP phone, you should dial *96192*168*2*123*5060 on the analog phone.
Change TA400/800’s IP Address Using Analog Phones
By default, TA400/800 obtains a dynamic IP address from the DHCP server. You can
change the device’s IP address via the analog phone which is connected to the FXS
port.
There are 3 modes supported on TA400/800 access the internet.
DHCP
Static IP Address
PPPoE

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Here we introduce how to set a static IP address for TA400/800.
IP address: 192.168.10.125
Subnet mask: 255.255.255.0
Gateway: 192.168.10.1
DNS: 8.8.8.8
1. Press *** to enter the voice menu.
2. Press 3 to enter the ―Advanced Settings‖.
3. Enter the password follow by the pound key: 123456# (The default password is
123456).
4. Press 2 to change the IP address.
5. Press 2 to enable the static IP.
6. Press 1 to change the IP address and follow by the new IP address
(1192*168*10*125).
7. Press 2 to change the subnet mask and follow by the new subnet mask
(2255*255*255*0).
8. Press 3 to change the gateway and follow by the new gateway (3192*168*10*1).
9. Press 4 to change the DNS and followed by the new DNS (48*8*8*8).
10. Press 5 to reboot the device.
11. After reboot, you can access the device by the new IP address.

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FXS Port Settings
This chapter explains how to configure FXS port on TA400/800, go to Gateway→
Port List→Port List page to configure the FXS ports.
General Settings
Other Settings
Hunt Group
Click "Edit" button to configure the FXS port.
General Settings
Figure 4-1 FXS Port General Settings
Table 4-1 Description of FXS Port General Settings
Items
Description
General
Caller ID Name
A character-based name for this user. For

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example, Bob Jones.
Caller ID Number
The Caller ID string used when this user calls
another user.
VoIP Serer
Template
VoIP Server
Choose a VoIP server, where the account will be
registered.
User Name
User name provided by VoIP server.
Authentication
Name
Authentication name provided by VoIP server.
Password
Authentication password provided by VoIP
server.
From User
Provided by VoIP server. Keep this field blank if
not needed.
Route
Settings
Dial Pattern
Template
The account will be allowed to make outbound
calls according to the selected template.
DID Number
Defines the expected DID number if this trunk
passes DID on incoming calls. Leave this field
blank to match calls with any or no DID info.
Hotline
Enable Hotline
Select whether to use Hotline or not. Hotline is
disabled by default. If this feature is enabled, the
system will dial out the hotline number
automatically after off-hook.
Hotline Number
Set the number to dial out automatically after
off-hook.
Delay Dial
Define how long to make Hotline take effect after
you pick up the phone.
Flash
Send Hook Flash
Event
If the option ―Send Hook Flash Event‖ is set to
―Yes‖, when pressing the flash key on the analog
phone during an active call. TA will send a SIP
DTMF flash event to the VoIP server. It can be
an interoperation with a FXO gateway which is
used for informing FXO gateway to generate the
flash signal to the CO line.
Min Flash Time
Sets the minimum time the phone is on hook
before being detected as a hook flash.
Max Flash Time
Sets the maximum flash time.
Call Duration Setting
Setup the max cull duration for every call of this
user, but it’s only valid for outbound calls.
Note: this setting will not be valid for internal
calls.
Echo Cancellation Setting
To disable or enable echo cancellation. If the line
is used to connect POS machine, it is suggested
that echo cancellation is disabled.

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Other Settings
Figure 4-2 FXS Port Other Settings
Table 4-2 Description of FXS Port Other Settings
Follow Me
Choose the forward type and configure the relevant destination number. In different
conditions, the incoming calls to the account will be forwarded to different
destinations.
Always: always forward calls to the destination number.
No Answer: forward calls when no one answers the call.
When Busy: forward the call when the account is busy.
Features
Call Waiting
Check this option if the extension should have Call Waiting
capability. If this option is checked, the ―When busy‖follow
me options will not be available.
DND
Don’t Disturb. When DND is enabled for an extension, the
extension will not be available.

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Ring Out
Check this option if you want to customize the ring time. Ring
tone will stop over the time defined.
Volume Settings
Rxgain
Adjust receive gain.
Txgain
Adjust transmit gain.
Caller ID Settings
Caller ID Signalling
choose the Caller ID signaling:
FSK
DTMF.
Sending Mode
choose the Caller ID Sending mode:
Ring + Caller ID + Ring
Caller ID + Ring
Polarity + Caller ID + Ring
Note: if the FXS port is connected to a device’s FXO port,
Caller ID settings on FXS port and FXO port should be the
same, or the call cannot be established.
Caller ID Type
choose the Caller ID Type:
Bell-USA
V23-UK
V23-NTT Japan
Fax
Enable T.38
If the FXS port is connected to a Fax machine, this option
should be checked.
MWI Settings
Subscribe for MWI
Message Waiting Indicator (MWI) refers to a special LED on
the analog phone, which indicates the voice mail status.
MWI Light Option
There are three lighting methods supported on TA FXS
Gateway: neon, FSK and Polarity. Choose the lighting
method according to your phone. TA FXS Gateway will light
the lamp up once receiving a new message; the lamp will
goes off if there is no unread voice mail.
Polarity Settings
A polarity signal is required on some systems for reverse polarity billing. Select if
reverse polarity signal is activated on this FXS port. It is not activated by default.
Polarity Answer: Whether to send polarity signal while picking up the phone.
Polarity Hangup: Whether to send polarity signal while hanging up the phone.
Hunt Group
Hunt group is a feature that allows a call reaching multiple FXS ports. The FXS ports
will act as a single group, called a hunt group. The number of hunt groups is limited by
the number of ports each TAFXS Gateway model has. For example, there are 24 hunt

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groups on TA FXS Gateway2400.
Hunt group will be chosen when configuring the FXS port "Follow Me". The hunt group
will work when a call reaches the FXS port associated user which is busy or no
answer.
Figure 4-3 Hunt Group
Figure 4-4 Set Hount Group on "FXS Port" Page
There are 3 strategies for hunt group on TA FXS Gateway.
Simultaneous
All the FXS users will ring at the same time.
Circular
In circular hunting, the calls are processed "round-robin". If a call is delivered to
FXS port1, the next call will go to 2, the next to 3. The succession throughout each

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of the FXS users even if one of the previous local users becomes free. When the
end of the hunting group is reached, the hunting starts over at the first local users.
Linear
Linear hunting is also referred to serial hunting. In linear hunting, calls are always
delivered to the first FXS users, unless it is busy, then the second, third, and so
on.

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VoIP Settings
To integrate with other IPPBX, we need to configure the VoIP settings in TA FXS
Gateway to set up VoIP trunk (SIP and IAX). In this chapter, we introduce the following
settings:
VoIP Server Settings
Dial Pattern Template
SIP Settings
IAX Settings
VoIP Server Settings
There are some configurable VoIP (SIP/IAX) Server templates on this page. The
number of VoIP Server templates is the half of FXS ports on TA FXS Gateway. The
VoIP server settings help the FXS ports to register to the VoIP server. Once
configured, the templates can be chosen on FXS port setting page.
There are 3 register modes for VoIP server. Users could select one mode for the VoIP
server and apply it to FXS ports.
Service Provider - IP Based VoIP Provider, do not generally require the TA
gateway to register with the provider. Only IP address or domain is needed to
configure on TAgateway.
Note: this is a peer-to-peer mode to connect VoIP server and TA gateway, you
also need to create a service provider trunk connecting to TA gateway on your
VoIP server.
Port Register –the VoIP server requires TA gateway to register with the provider
using an authentication ID and password.
If you choose the VoIP server, you need to fill in User Name, Authentication Name
and Password to register the FXS port.
Figure 5-1 Port Register
Template Register –register to your VoIP server and apply the template to FXS
ports. The FXS ports will register to the server with the same account.

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Figure 5-2 Template Register
Check VoIP settings below.
General Table 5-1 Description of VoIP Server General Settings
Items
Description
Server ID
The ID for the VoIP server template.
Server Name
The name for the VoIP server template.
Type
Choose the type of the VoIP server, SIP or IAX.
Transport
This will be the transport method used by the SIP Trunk. This
method is given by the SIP trunk provider. The options are UDP
(default),TCP ,and TLS.
Hostname/IP
VoIP server hostname or IP address.5060 is the standard port
number used by SIP protocol. Don’t change this part if it is not
required.
Domain
VoIP server hostname. An IP address also can be filled here.
Enable
Outbound
Proxy Server
A proxy that receives requests from a client. Even though it may
not be the server resolved by the Request-URI.
Failover
Hostname/IP
Set the failover server. This server will be used if the primary
server is unavailable.
Register Mode
Port Register: ports will register to this server with individual
accounts.
Template Register: ports will register to this server with the

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same account.
Service Provider: disable registration.
Advanced Table 5-2 Description of VoIP Server Advanced Settings
Items
Description
Enable SRTP
Define if SRTP is enabled for this VoIP server.
Qualify
Send check alive packets to the SIP provider.
Caller ID
Specify the caller ID to use when making outbound calls over
this VoIP server.
Maxmum Channels
Control the maximum number of simultaneous calls. Set as 0
to specify no maximum.
Realm
Realm is a string to be displayed to users so they know which
username and password to use.
Authenticating
Incoming Call
When an incoming call reaches TA device and sends INVITE
packet to TA, TA responds 401, but the Realm info in 401
Response does not match the Realm set on TA VoIP Server,
the provider will refuse to authenticate. If you set this option to
No, TA will not reply a 401 Response to the provider to
authenticate the incoming call.
DTMF Mode
Set default mode for sending DTMF of this trunk. Default
setting: rfc2833
Codec
Define the codec for this sip trunk and its priority. TA400/800
supports the following codec: u-law, a-law, G726, G729A/B,
GSM, ADPCM, G722, G723, iLBC.
Dial Pattern Template
Dial pattern template specifying how to route the calls from FXS ports to VoIP server
extensions or external numbers. The number of dial pattern templates is limited by the
number of ports each TA FXS Gateway model has.
Figure 5-3 Dial Pattern Template