Yeastar Technology TA3210 User manual

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Copyright
Copyright 2006-2023 Yeastar Information Technology Co., Ltd. All rights reserved.
No parts of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, photocopying, recording, or otherwise, for any
purpose, without the express written permission of Yeastar Information Technology
Co., Ltd. Under the law, reproducing includes translating into another language or
format.
Declaration of Conformity
Hereby, Yeastar Information Technology Co., Ltd. declares
that TA3210 is in conformity with the essential requirements
and other relevant provisions of the CE, FCC.
Warranty
The information in this document is subject to change without notice.
Yeastar Information Technology Co., Ltd. makes no warranty of any kind with regard
to this guide, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose. Yeastar Information Technology Co., Ltd. shall not
be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance or use of this guide.
WEEE Warning
In accordance with the requirements of council directive 2002/96/EC on
Waste of Electrical and Electronic Equipment (WEEE), ensure that at
end-of-life you separate this product from other waste and scrap and
deliver to the WEEE collection system in your country for recycling.

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Contents
About This Guide ....................................................................................................... 5
Getting Started ............................................................................................................6
Accessing Web GUI .............................................................................................................. 6
Web Configuration Panel ...................................................................................................... 7
Application Description ..........................................................................................................7
FXO Port Settings .....................................................................................................10
FXO Port Settings ............................................................................................................... 10
Port Group ...........................................................................................................................15
VoIP Settings .............................................................................................................16
VoIP Trunk ...........................................................................................................................16
Trunk Group ........................................................................................................................ 21
SIP Settings .........................................................................................................................22
IAX Settings .........................................................................................................................27
Routes Settings ........................................................................................................ 28
IP->Port ............................................................................................................................... 28
Port->IP/Port ........................................................................................................................30
Blacklist ............................................................................................................................... 32
Callback Settings .................................................................................................................32
Gateway Settings ..................................................................................................... 34
General Preferences ........................................................................................................... 34
Audio Settings .......................................................................................................... 35
Custom Prompts ..................................................................................................................35
Advanced Settings ...................................................................................................36
Tone Zone Settings ............................................................................................................. 36
DTMF Settings .................................................................................................................... 37
Network Preferences ............................................................................................... 38
LAN Settings ....................................................................................................................... 38
Service .................................................................................................................................39
VLAN Settings ..................................................................................................................... 40
VPN Settings ....................................................................................................................... 41
DDNS Settings .................................................................................................................... 41
Static Route .........................................................................................................................42
SNMP Settings .................................................................................................................... 44

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Security Center .........................................................................................................45
Security Center ....................................................................................................................45
Alert Settings ....................................................................................................................... 46
AMI Settings ........................................................................................................................ 48
Certificates .......................................................................................................................... 49
Firewall Rules ......................................................................................................................50
IP Blacklist ...........................................................................................................................52
System Preferences .................................................................................................54
Password Settings ...............................................................................................................54
Date and Time..................................................................................................................... 55
Auto Provision Settings ....................................................................................................... 55
Firmware Update .................................................................................................................58
Upgrade through HTTP ....................................................................................................59
Upgrade through TFTP .................................................................................................... 59
Backup and Restore ............................................................................................................61
Reset and Reboot ............................................................................................................... 61
Status .........................................................................................................................62
Port/Trunk Status ................................................................................................................ 62
Network status .....................................................................................................................63
System Info ......................................................................................................................... 64
Reports ...................................................................................................................... 65
Call Logs ............................................................................................................................. 65
System Logs ........................................................................................................................65
Packet Tool ..........................................................................................................................66
Port Monitor Tool ................................................................................................................. 66

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About This Guide
Yeastar TA3210 Analog VoIP Gateways are cutting-edge products that connect legacy
telephones, fax machines and PBX systems with IP telephony networks and IP-based
PBX systems. Featuring rich functionalities and easy configuration, TA3210 is ideal
for small and medium enterprises that wish to integrate a traditional phone system
into IP-based system. TA3210 helps them to preserve previous investment on legacy
telephone system and reduce communication costs significantly with the true benefits
of VoIP.
Audience
This manual will help you learn how to operate and manage your TA3210 FXO Analog
VoIP Gateway. In this guide, we describe every detail on the functionality and
configuration of TA3210. We begin by assuming that you are interested in TA3210
and familiar with networking and other IT disciplines.
Safety when working with electricity
Features Highlights
32 FXO ports
Fully compliant with SIP and IAX2
Flexible calling rules
Configurable VoIP Server templates
Codec: G.711 (a-law/u-law), G.722, G.723, G.726, G.729A/B, GSM, ADPCM
Echo Cancellation: ITU-T G.168 LEC
Web-based GUI for easy configuration and management
Excellent interoperability with a wide range of IP equipment
For more information, please click:
https://www.yeastar.com/voip-gateways/
Do not open the device when the device is powered on.
Do not work on the device, connect or disconnect cables when
lightning strikes.
Switch off the power before plugging or unplugging the cables.
Disconnect all telecommunication network connectors and cable
distribution system connectors before power off the TA3210.

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Getting Started
In this chapter, we guide you through the basic steps to start with a new TA3210:
Accessing Web GUI
Web Configuration Panel
Application Description
Accessing Web GUI
The TA3210 attempts to contact a DHCP server in your network to obtain valid
network settings (e.g., the IP address, subnet mask, default gateway address and
DNS address) by default.
Please enable DHCP Server in your network to obtain the TA3210 IP address.
How to check TA3210 IP address:
1. Pick up the analog phone, then access the voice menu prompt by dialing “***”.
2. Dial "1" to check the IP address.
3. Dial "2" for web access address.
After entering the IP address in the web browser, users will see a log-in screen.
Check the default settings below:
Username: admin
Password: password
Figure 1-1 TA3210 Login page

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Web Configuration Panel
There are 4 main sections on the Web Configuration Panel for users to check the
TA3210’s status and configure it.
Status: check System Status, Port Status, Trunk Status, Network Status, call
logs, and system logs, etc.
System: configure Network Settings, Security related Settings, System Date and
Time, Password, Backup and Restore, etc.
Gateway: configure FXO ports, gateway settings and SIP settings, etc.
Logout: log out TA3210.
Note: After saving the changes, remember to click the “Apply changes” button on the
upper right corner of the Web GUI to make the changes take effect.
Application Description
Connect IPPBX and TA FXO Gateway
Yeastar TA FXO gateway is a solution to extend FXO ports for your IPPBX.
Two modes are available for you to connect IPPBX and TA FXO gateway, we call
them VoIP mode and SPS (Service Provider SIP)/SPX (Service Provider IAX) mode.
Three modes are available for you to connect your SIP server and TA3210 gateway.
We call them SIP Account Mode, VoIP Mode and SPS (Service Provider SIP) Mode.
You can choose any one of the 3 modes to connect your SIP server and TA3210. SPS
Mode is recommended.
Account Mode:
Create one SIP account on TA3210, and take the SIP account to register one SIP
trunk on your SIP server. Then TA3210 and your SIP server are connected by the
account.
Calls from SIP to PSTN
1) Create one outbound route on your SIP sever, and select the SIP trunk you
have registered just now.
2) Configure a “IP->Port” route on TA3210, choose the SIP account in the field
“Call Source”, and choose a PSTN trunk or PSTN trunk group in the field “Call
Destination”.
3) Make a call from your SIP Server and the call should match the outbound
route dial rules.

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Calls from PSTN to SIP
1) Create an inbound route on your SIP server, and select the SIP trunk you
have registered just now.
2) Configure a “Port->IP” route on TA3210, choose a PSTN trunk or PSTN trunk
group in the field “Call Source”, and choose the SIP account in the field “Call
Destination”.
3) When a call comes to PSTN trunk on TA3210, the call will be routed to the
destination of the SIP server inbound route.
Register SIP account on IP phone
With account mode, you can directly take the SIP account to register on your SIP
phone or softphone; then make calls from softphone through PSTN trunk on
TA3210 and receive incoming calls on your SIP phone or softphone. In this way,
you don’t have to set up any SIP server.
VoIP Mode
Take a SIP account from your SIP server, and register it on TA3210 as a VoIP trunk. In
this way, TA3210 and your SIP server are connected.
Calls from SIP to PSTN
1) Configure a IP-> Port route on TA3210; choose the VoIP trunk in the field “Call
Source”, and choose PSTN trunk in the field “Call Destination”. Enable
Two-stage Dialing on the route.
2) Make a call from your SIP server, dial the SIP account number which is
registered on TA3210. You will hear a dial tone, then dial the external number
out through PSTN trunk.
Calls from PSTN to SIP
1) Configure a Port->IP route on TA3210, choose PSTN trunk in the field “Call
Source”, and choose the SIP trunk in the field “Call Destination”.
2) When an incoming call reaches PSTN trunk on TA3210, you will hear a dial
tone, then dial an extension number of the SIP server.
SPS Mode (Recommended)
Create a Service Provider SIP trunk on TA3210 to connect to your SIP server. Add
another Service Provider SIP trunk on your SIP server, connecting to TA3210.
Calls from SIP to PSTN
1) Create one outbound route on your SIP sever, and select the SIP trunk you
have created just now.
2) Configure a IP->Port route on TA3210, choose the SPS trunk in the field “Call
Source”, and choose PSTN trunk in the field “Call Destination”.
3) Make a call from your SIP Server and the call should match the outbound
route dial rules.

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Calls from PSTN to SIP
1) Configure a Port->IP route on TA3210, choose PSTN trunk in the field “Call
Source”, and choose the SPS trunk in the field “Call Destination”.
2) Create one inbound route on your SIP server and select the SIP trunk created
just now.
3) When an incoming call reaches PSTN trunk on TA1610, You will hear a dial
tone, then dial an extension number of the SIP Server, it will be routed to the
destination of the SIP server inbound route.
Note: If you want the call to go directly to the destination number of your SIP
server, you don’t have to create an inbound route on SIP server, instead set a
Hotline number on TA3210 route.
Figure 2-1 Connect IPPBX and TA FXO Gateway
For incoming calls from the PSTN to TA3210, TA3210 will forward the call to a
configured SIP extension or to an inbound destination of IPPBX like IVR.
Connect TA FXO Gateway and FXS Gateway
TA FXO gateway can be connected to a FXS gateway using SPS/SPX Mode. Imagine
this, the FXO gateway is set up in Site A, and the FXS gateway in Site B. People in
Site B can make and receive calls using the local PSTN lines (which is connected to
Site A’s provider). With this solution, you can call a local number using a local PSTN
line wherever you are.
Figure 2-2 Connect TA FXO Gateway and FXS Gateway

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FXO Port Settings
This chapter explains how to configure FXO port on TA3210, go to Gateway→ Port
List→ FXO Port List page to configure the FXO ports.
FXO Port Settings
Port Group
FXO Port Settings
Click "Edit" button to configure the FXO port.
1) General Settings
Figure 3-1 FXO Port General Settings
Table 3-1 Description of FXO Port General Settings
Item
Description
Name
The trunk Name.
RX Gain
The receive volume.
The default setting is 40%.
TX Gain
The transmit volume.
The default setting is 40%.
AC Termination Impedance
Select the impedance of the analog line connected to
the FXO port. Here is the impedance value for the
settings:
0 - 600 Ohm ( North American )
1 - 900 Ohm
2 - 270 Ohm + (750 Ohm || 150nF) and 275 Ohm +
(780 Ohm || 150nF)
3 - 220 Ohm + (820 Ohm || 120nF) and 220 Ohm +
(820 Ohm || 115nF)
4 - 370 Ohm + (620 Ohm || 310nF)
5 - 320 Ohm + (1050 Ohm || 230nF)

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Item
Description
6 - 370 Ohm + (820 Ohm || 110nF)
7 - 275 Ohm + (78 Ohm || 150 nF)
8 - 120 Ohm + (820 Ohm || 110 nF)
9 - 350 Ohm + (1000 Ohm || 210nF)
10 - 0 Ohm + (900 Ohm || 30nF)
11 - 600 Ohm + 2.16 uF
12 - 900 Ohm + 1 uF
13 - 900 Ohm + 2.16 uF
14 - 600 Ohm + 1 uF
15 - Global complex impedance
2) Call Duration Settings
Figure 3-2 FXO Port Call Duration Setting
Table 3-2 Description of FXO Port Call Duration Settings
Item
Description
Single Call Max Duration(min)
Configure the duration of each call, it’s 0 by default,
which means no limit.
Round up Duration
Once the value of Billing Unit is changed, the
“Round Up Duration” will be cleared, “Call
Duration” will also change accordingly.
Max. Call Duration(min)
Defines the maximum number of billing unit called
within a month through the trunk. To disable this
limitation set the value at 0.
Enable Clear Stat.
If enabled, you need to set the date and time to

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Item
Description
clear the call duration status each
day/week/month.
Balance Alarm Settings
When “Max. Call Duration” is configured as 0 (no
limit), this feature is disabled.
Alarm threshold(min)
Configure the time duration when TA3210 will send
the alarm message. The value must be less than
“Max. Call Duration”.
Port
Choose the port to dial the alarm call.
Number
The number to receive the alarm call.
Prompt
The prompt played during the alarm call,you can
customize the prompts as your wish.
E-mail Notification
Specify the email address to receive the alarm
email, and define the alert email content.
Note: Please make sure SMTP test is successful
in “Email settings” page before configuring this.
3) Other Settings
Figure 3-3 FXO Port Other Settings

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Table 3-3 Description of FXO Port Other Settings
Item
Description
Hangup Detection
Hangup Type
Select which kind of hangup type will be used to detect the
call and hang up.
Busy Detection
Enable or disable Busy Detection. It is used for detecting far
end hangup or busy signal.
Busy Count
If Busy Detection is enabled, it is also possible to specify
how many busy tones to wait for before hanging up. The
default is 4, but better results can be achieved if this setting
is set as 6 or 8. Higher value requires more time for
detection, but lower the probability that a false detection may
occur.
Busy Interval
Set the busy detection interval.
Busy Pattern
If Busy Detection is enabled, you need to specify the
cadence of the busy signal. If a busy pattern is not specified,
the system will accept any repeating sound-silence pattern
as a busy signal. If a busy pattern is specified, then the
system will check the length of the sound and the silence
patterns, which will further reduce the chance of a false
positive.
Frequency
Detection
Enable or disable Frequency Detection, it is used for
frequency detection.
Busy Frequency
If Frequency Detection is enabled, you must specify the local
frequency.
Hangup Polarity
Detection
Enable or disable Polarity Detection. The call will be
considered as “hang up” on a polarity reversal.
Silence Timeout
Define the ring out value for this port.
Answer Detection Type
Answer Detection
Type
Answer Detection settings are configured for accurate billing.
Select which type to detect the call as answered.
1) Default: TA3210 will start to charge once you grab the
PSTN trunk to call out, whether the call is answered or not.
2) Polarity Detection: If the PSTN line supports polarity,
you can choose "Polarity detection". When the callee
answers the call, the provider will send a polarity signal, and
then TA3210 starts to bill.
3) Ringback Tone: If you choose this option, TA3210 will
charge the call according to PSTN ringback tone detection.
When the "ring duration" or the "ring interval duration"
detected on TA3210 is larger than the standard or custom
parameters, the call is detected as ANSWERED.
*Standard parameters: when you configure the "Tone Zone

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Item
Description
Settings" you get the country's standard tone parameters.
Custom Ring Tone
Enable or disable Custom Ring Tone. If the custom ring tone
is enabled, you need to configure the following settings
according to the ringback signal.
Max Ring
Duration
Max duration of the ring tone.
Max Ring Interval
Duration
Max pause between the two ring tones.
Min Ring
Detection
Enable Min Ring Detection, which is useful for complex
situations, like when jitter or noise occurs on the PSTN line.
Generally it is disabled.
Min Ring Duration
Min duration of the received tone.
Min Ring Interval
Duration
Min pause between the two received tones.
Caller ID Setting
Caller ID
Detection
Enable or disable caller ID detection.
Caller ID Start
This option allows one to define the start of a caller ID signal.
Ring: start to detect when a ring is received.
Polarity: start to detect when a polarity reversal is started.
Before Ring: start to detect before a ring tone.
Caller ID
Signaling
This option defines the type of caller ID signaling to use.
Bell-USA: US standard
V23-UK: UK standard
V23-Japan: Japanese standard
V23-Japan Pure: Japanese standard
DTMF: DTMF signal
Please check with your PSTN service provider to configure
Caller ID Settings. If you don’t know how to configure, please
contact Yeastar support.
Other Settings
Ring Detect
Timeout
There should be a timeout to determine if there is a hang up
before the line is answered. Range from 3000 to 8000.
Default is 8000 ms.

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Port Group
Port group is a feature that allows you to define specific PSTN trunks to a group. A
trunk group can be used in a route. When a call is coming or going through the route,
an available trunk would be selected in the trunk group. There are two ring strategies
supported for Port Group:
Round-Robin: select the next available port in line.
Least Used: select the port that is least used.
Figure 3-4 Port Group

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VoIP Settings
To integrate with other IPPBX, we need to configure the VoIP settings in TA FXO
Gateway to set up VoIP trunk (SIP and IAX). In this chapter, we introduce the following
settings:
VoIP Trunk
Trunk Group
SIP Settings
IAX Settings
VoIP Trunk
There are 3 types of trunks listed in this page, Account, Trunk and Service Provider.
1) Account
It’s an SIP account created in TA3210 so that the other devices can register SIP
trunk at their side using these information.
Figure 4-1 Account
Table 4-1 Description of Account Settings
Item
Description
General
Server ID
The unique ID for the trunk.
Trunk Type
Choose the type of trunk, “Account”.
Type
Choose the protocol of trunk.
Name
Define the name.
Account
Define the Account number.
Password
Set a password for this account.

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Item
Description
Advanced
Keep Alive Type
Select the method of heartbeat detection.
Disable: TA gateway do not send packets to the
server for heartbeat detection.
Options: TA gateway sends OPTIONS packets
to the VoIP server to check if the server is
online.
Notify: TA gateway sends NOTIFY packets to
the VoIP server to check if the server is online.
Keep Alive Interval
Define the period of time between consecutive
keep-alive packets.
NAT
This setting should be used when the system is
using a public IP address, communicating with
devices hidden behind a NAT device (such as a
broadband router). If you have one-way audio
problems, you usually have problems with your NAT
configuration or your firewall’s support of SIP and/or
RTP ports.
Enable SRTP
Whether to enable SRTP. If enabled, the IPPBX also
needs to enable SRTP.
Transport
Set the transport protocol. You can set it as UDP,
TCP, or TLS.
DTMF Mode
Set the default mode for sending DTMF. You can set
it as rfc2833, info, inband, or auto.
Enable IP Restriction
Once enabled, only the below ‘permitted IP
address/Subnet mask’ will be able to register this
account number. In this way, the VoIP security will
be enhanced.

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2) VoIP Trunk
It’s a SIP trunk configured in TA3210 to register to the SIP provider, please make
sure this trunk works properly in advance with provider before configuring TA3210.
Figure 4-2 VoIP Trunk Settings
Table 4-2 Description of VoIP Trunk Settings
Item
Description
General
Server ID
The unique ID for the trunk.
Trunk Type
Choose the type of trunk, “Trunk”.
Type
Choose the protocol of trunk.
Provider Name
A unique label to help you identify this trunk
when listed in outbound rules, incoming rules
etc. E.g. “yeastar”.
Hostname/IP
Service provider’s hostname or IP address.
Note: 5060 is the standard port number used
by SIP protocol. Don’t change this part if it is
not required.
Domain
VoIP provider’s server domain name or IP
address.
User Name
User name of SIP account provided from the
SIP Server provider.
Authorization Name
Authorization Name of SIP account provided
from the SIP Server provider.
Password
Password of the SIP account.

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Item
Description
Advanced
From User
This field is generally not required to be
configured. However, it can be set if the
service provider has special username
requirements in the “From” field.
Online Number
Define the online number that expected by
‘Skype Connect’ and some other SIP service
providers. Leave this field blank if it is not
required.
Keep Alive Type
Select the method of heartbeat detection.
Disable: TA gateway do not send packets
to the server for heartbeat detection.
Options: TA gateway sends OPTIONS
packets to the VoIP server to check if the
server is online.
Notify: TA gateway sends NOTIFY
packets to the VoIP server to check if the
server is online.
Keep Alive Interval
Define the period of time between consecutive
keep-alive packets.
Maximum Channels
Define maximum number of concurrent calls
supported by the trunk. This settings is only
valid to outbound calls. Leave it blank for no
limit.
Realm
A realm defines the protection space. It must
be globally unique; usually it is the same with
domain name.
For example, when registering to China
Mobile, the realm value should be
‘ims.fj.chinamobile.com’. Fill in a realm, so that
the password will be encrypted in the
configuration file.
Caller ID
Display this number when making calls. This
feature needs the service provider to support.
Authenticating Incoming Call
Decide whether to authenticate the incoming
calls.
Enable SRTP
Whether to enable SRTP. If enabled, the
IPPBX also needs to enable SRTP.
Enable Outbound Proxy Server
Whether to use an outbound proxy server.
Contact your service providers to check if they
support outbound proxy, then
configure outbound proxy settings under their

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Item
Description
guidance.
FirstCodec ~ FifthCodec
Set the codec priority of the line, please
confirm with your service provider before
modifying this item, so as to match the settings
that they support.
Transport
Set the transport protocol. You can set it as
UDP, TCP, or TLS.
DTMF Mode
Set the default mode for sending DTMF. You
can set it as rfc2833, info, inband, or auto.
DOD Settings
Set the outbound caller ID that will be
displayed on the called party's phone.
3) Service Provider
This is service provider trunk (peer to peer mode) which authorized using IP
address only.
Figure 4-3 Service Provider Trunk Settings
Table 4-3 Description of Service Provider Trunk Settings
Item
Description
General
Server ID
The unique ID for the trunk.
Trunk Type
Choose the type of trunk, “Service Provider”.
Type
Choose the protocol of trunk.
Provider Name
A unique label to help you identify this trunk when
listed in outbound rules, incoming rules etc. E.g.
“yeastar”.
Hostname/IP
Service provider’s hostname or IP address.
Note: 5060 is the standard port number used by SIP
protocol. Don’t change this part if it is not required.