Yeastar Technology NeoGate TB400 User manual

NeoGate TB400
User Manual
Version 18.18.0.1
Yeastar Information Technology Co. Ltd.

NeoGate TB400 User Manual
Contents
Introduction .................................................................................................. 4
Application Description ............................................................................... 5
Configuration Guide..................................................................................... 8
1. Login....................................................................................................................8
2. Status ..................................................................................................................9
2.1 System Status................................................................................................. 9
2.1.1 IP Trunk Status ......................................................................................... 9
2.1.2 BRI Status .............................................................................................. 10
2.1.3 Network Status ....................................................................................... 10
2.1.4 System Info............................................................................................. 10
2.2 Reports ......................................................................................................... 11
2.2.1 Call Logs ................................................................................................ 11
2.2.2 System Logs........................................................................................... 11
3. System...............................................................................................................13
3.1 Network Preferences .................................................................................... 13
3.1.1 LAN Settings........................................................................................... 13
3.1.2 DDNS Settings ....................................................................................... 14
3.1.3 Static Route............................................................................................ 14
3.2 Security Center ............................................................................................. 15
3.2.1 Certificates ............................................................................................. 15
3.2.2 Firewall Rules ......................................................................................... 16
3.2.3 IP Blacklist .............................................................................................. 17
3.3 System Preferences...................................................................................... 18
3.3.1 Password Settings.................................................................................. 19
3.3.2 Date and Time ........................................................................................ 19
3.3.3 Backup and Restore ............................................................................... 19
3.3.4 Reset and Reboot................................................................................... 20
3.3.5 Firmware Update .................................................................................... 21
4. Gateway.............................................................................................................22
4.1 Physical Trunk .............................................................................................. 22
4.1.1 Module List ............................................................................................. 22
4.2 VoIP Settings ................................................................................................ 27
4.2.1 VoIP Trunk .............................................................................................. 27
4.2.2 SIP Settings............................................................................................ 29
4.2.3 Trunk Group............................................................................................ 34
4.2.4 General Preferences............................................................................... 35
4.3 Route Settings .............................................................................................. 35
4.3.1 Route List ............................................................................................... 35
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4.3.2 Blacklist .................................................................................................. 38
4.4 Audio Settings............................................................................................... 38
4.4.1 Custom Prompts..................................................................................... 38
5. Logout ...............................................................................................................40
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Introduction
NeoGate TB400 is a compact and reliable standalone VoIP BRI gateway
(BRI-VoIP/VoIP-BRI) offering the company using ISDN BRI lines an easy,
cost-effective and flexible integration into any VoIP system or enabling any IP PBX to
be connected to the public ISDN network.
Features
● 4 BRI ports
● Programmable NT/TE modes
● Type of connection: Point to Point, Point to Multipoint
●T.38 FAX
● Flexible number manipulation
● Least cost routing
● SIP Registrar for IP phones
● Simple Web-based management
●Trace and debug tools for diagnostics
For more information, please click:
http://www.yeastar.com/Products/NeoGate-BRI-VoIP-Gateway-TB400
NeoGateTB400 BRI Gateway features 4 BRI interfaces for connection of BRI
providers one 10/100 Mbps LAN port.
For more information about the NeoGate TB400 hardware specification and how to
install the NeoGate TB400, please refer to the document below:
http://www.yeastar.com/download/NeoGate_TB400_Installation_Guide_en.pdf
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Application Description
NeoGate TB400 BRI VoIP Gateway supports up to 8 simultaneous phone calls from
SIP to ISDN BRI or from BRI to SIP. NeoGate TB400 Gateway is interoperable with
most IP PBX and Unified Communication vendors such as MyPBX, Elastix, Asterisk,
3CX, Skype etc.
Three modes are available for you to connect your SIP server and NeoGateTB400
gateway. We call them SIP Account Mode, VoIP Mode and SPS (Service Provider SIP)
Mode. You can choose any one of the 3 modes to connect your SIP server and
NeoGate TB400. SPS Mode is recommended.
Account Mode:
Create one SIP account on NeoGate TB400, and take the SIP account to register one
SIP trunk on your SIP server. Then TB400 and your SIP server are connected by the
account.
Calls from SIP to BRI
1) Create one outbound route on your SIP sever, and select the SIP trunk you
have registered just now.
2) Configure a route on NeoGate TB400, choose the SIP account in the field
“Call Comes in From”, and choose BRI trunk in the field “Send calls Through”.
3) Make a call from your SIP Server and the call should match the outbound
route dial rules.
Calls from BRI to SIP
1) Create an inbound route on your SIP server, and select the SIP trunk you
have registered just now.
2) Configure another route on NeoGate TB400, choose BRI trunks in the field
“Call Comes in From”, and choose the SIP account in the filed “Send Calls
Through”.
3) When a call comes to BRI trunk on NeoGate TB400, the call will be routed to
the destination of the SIP server inbound route.
Register SIP account on IP phone
With account mode, you can directly take the SIP account to register on your SIP
phone or softphone; then make calls from softphone though BRI trunk on
NeoGate TB400 and receive incoming calls on your SIP phone or softphone. In
this way, you don’t have to set up any SIP server.
VoIP Mode
Take a SIP account from your SIP server, and register it on NeoGate TB400 as a VoIP
trunk. In this way, NeoGate TB400 and your SIP server are connected.
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Calls from SIP to BRI
1) Configure a route on NeoGate TB400; choose the VoIP trunk in the field “Call
Comes in From”, and choose BRI trunk in the field “Send calls Through”.
Enable Two-stage Dialing on the route.
2) Make a call from your SIP server, dial the SIP account number which is
registered on NeoGate TB400. You will hear a dial tone or two-stage dialing
prompt, then dial the external number out through BRI trunk.
Calls from BRI to SIP
1) Configure another route on NeoGate TB400, choose BRI trunks in the field
“Call Comes in From”, and choose the SIP trunk in the filed “Send Calls
Through”. Enable Two-stage Dialing on the route.
2) When an incoming call reaches BRI trunk on NeoGate TB400, you will hear a
dial tone or two-stage dialing prompt, then dial an extension number of the
SIP server.
SPS Mode (Recommended)
Create a Service Provider SIP trunk on NeoGate TB400 to connect to your SIP server.
Add another Service Provider SIP trunk on your SIP server, connecting to NeoGate
TB400.
Calls from SIP to BRI
1) Create one outbound route on your SIP sever, and select the SIP trunk you
have created just now.
2) Configure a route on NeoGate TB400, choose the SPS trunk in the field “Call
Comes in From”, and choose BRI trunk in the field “Send calls Through”.
3) Make a call from your SIP Server and the call should match the outbound
route dial rules.
Calls from BRI to SIP
1) Configure another route on NeoGate TB400, choose BRI trunks in the field
“Call Comes in From”, and choose the SPS trunk in the filed “Send Calls
Through”.
2) Create one inbound route on your SIP server and select the SIP trunk created
just now.
3) When an incoming call reaches BRI trunk on NeoGate TB400, it will be
routed to the destination of the SIP server inbound route.
Note: if you want the call to go directly to the destination number of your SIP
server, you don’t have to create an inbound route on SIP server, instead set a
Hotline number on NeoGate TB400 route.
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Typical Application
Typical Application
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Configuration Guide
1. Login
NeoGate TB400 provides web-based configuration interface for administrator. The
user can manage the device by logging in the web interface. Check the factory
defaults below:
IP address: http://192.168.5.150
User Name: admin
Default Password: password
In this guide, the IP address of NeoGate TB400 is http://192.168.6.125.
1. Start the browser on PC. In the address bar, enter the IP address, click “Enter”
button and then you can see NeoGate Web Configuration Panel login page (see
Figure 1-1).
2. Enter the Admin User Name and Password to log in.
Figure 1-1 NeoGate Web Configuration Panel Login Page
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2. Status
Click to check the status of NeoGate TB400, including the system status
and the detailed reports.
2.1 System Status
In this page, we can check the status of the system, including trunk status, network
status and system information.
2.1.1 IP Trunk Status
Status of all the SIP trunks and SIP accounts are displayed on this page.
SIP Type
Table 2-1 Description of SIP Trunk Status
Status Description
Registered Successful registration, trunk is ready for use.
Unregistered Trunk registration failed.
Request Sent Registering.
Waiting for Authentication Wrong password.
SP-SIP Type
Table 2-2 Description of SP-SIP Trunk Status
Status Description
OK Successful registration, trunk is ready for use.
Unreachable The trunk is unreachable.
Failed Trunk registration failed.
SIP Account
Table 2-3 Description of SIP Account Status
Status Description
Registered The account is registered successfully on the SIP server.
Unregistered Trunk registration failed.
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2.1.2 BRI Status
On this page, you can check the status of BRI trunks. If there is no BRI module
inserted on TB400, you cannot see any BRI trunk here.
Table 2-4 Description of SIP Account Status
Status Description
OK The BRI trunk is connected and configured correctly, trunk is
ready to use.
Disconnected The BRI trunk is not connected or configured wrong.
2.1.3 Network Status
In this page, the IP address of LAN port will appear with their status. If your VLAN or
VPN are configured, you can check the status in this page also.
Figure 2-1 Network Status
2.1.4 System Info
In this page, you can check the hardware/firmware version, or the disk usage of
NeoGate TB400.
Figure 2-2 System Info
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2.2 Reports
In this page, you can check the call detailed log, system log, and use the packet tool
to debug the system when needed.
2.2.1 Call Logs
The call log captures all call details, including call time, caller number, callee number,
call type, call duration, etc. An administrator can search and filter call data by call date,
caller/callee, trunk, duration, billing duration, status, or communication type.
Figure 2-3 Call Logs
2.2.2 System Logs
You can download and delete the system logs of NeoGateTB400.
Figure 2-4 System Logs
•Enable Hardware Log
Save the information of hardware; (up to 4 log files)
•Enable Normal Log
Save the prompt information; (up to 16 log files)
•Enable Web Log
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Save the history of web operations (up to 2 log files)
•Enable Debug Log
Save debug information (up to 2 log files)
Packet Tool
NeoGate TB400 provides a tool to capture packets for technician. Packet capture tool
“Wireshark” is integrated in NeoGate TB400.
Users also could specify the destination IP address and port to get the packets.
Figure 2-5 Packet Tool
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3. System
Click to access. In this page, we can configure the network settings, security
settings and some system preferences.
3.1 Network Preferences
3.1.1 LAN Settings
Figure 3-1 LAN Settings
Table 3-1 Description of LAN Settings
Items Description
DHCP
If this option is set as yes, NeoGate TB400 will act as DHCP client to
get an available IP address from your local network.
We don’t
recommend enabling this, as without the right IP address you cannot
access NeoGate TB400.
Enable SSH
By using SSH, you can log in to NeoGate TB400 and run commands.
It’s disabled by default. We don’t recommend enabling it if not needed.
The default port for SSH is 8022;
Hostname Set the host name for NeoGate TB400.
IP Address Set the IP Address for NeoGate TB400.
Subnet Mask Set the subnet mask for NeoGateTB400.
Gateway Set the gateway for NeoGate TB400.
Primary DNS Set the primary DNS for NeoGate TB400.
Secondary DNS Set the secondary DNS for NeoGate TB400.
IP Address2 Set the second IP Address for NeoGate TB400.
Subnet Mask2 Set the second subnet mask for NeoGate TB400.
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3.1.2 DDNS Settings
DDNS (Dynamic DNS) is a method/protocol/network service that provides the
capability for a networked device, such as a router or computer system using the
Internet Protocol Suite, to notify a Domain Name System (DNS) name server to
change, in real time, the active DNS configuration of its configured hostnames,
addresses or other information.
Figure 3-2 DDNS Settings
Table 3-2 Description of DDNS Settings
Items Description
DDNS Server Select the DDNS server you sign up for service.
User Name User name the DDNS server provides you.
Password User account’s password.
Host Name The host name you have got from the DDNS server
Note: DDNS allows you to access your network using domain names instead of IP
address. The service manages changing IP address and updates your domain
information dynamically. You must sign up for service through dyndns.org,
freedns.afraid.org, www.no-ip.com, www.zoneedit.com.
3.1.3 Static Route
NeoGate TB400 will have more than one Internet connection in some situations but it
has only one default gateway. You will need to set some Static Route for NeoGate
TB400 to force it to go out through different gateway when accessing to different
internet.
The default gateway priority of NeoGate TB400 from high to low is VPN/VLANLAN
port.
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Figure 3-3 Static Route
1) Route Table
The current route rules of NeoGate TB400.
2) Static Route Rules
You can add new static route rules here.
Table 3-3 Description of Static Route
Items Description
Destination The destination network to be accessed to by NeoGate TB400.
Subnet Mask Specify the destination network portion.
Gateway
Define which gateway NeoGate TB400 will go through when accessing
the destination network.
Metric
The cost of a route is calculated by using what are called routing metric.
Routing metrics are assigned to routes by routing protocols to provide
measurable statistic which can be used to judge how useful (how low
cost) a route is.
Interface Define which internet port to go through.
3.2 Security Center
3.2.1 Certificates
NeoGate TB400 can support TLS trunk. Before you register TLS trunk to NeoGate
TB400, you should upload certificates first.
Figure 3-4 Certificates
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•Trusted Certificate
This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”,
you should upload a CA. The relevant IPPBX should also have this certificate.
•Gateway Certificate
This certificate is server certificate. No matter selecting “TLS Verify Client”
as “Yes” or “No”, you should upload this certificate to NeoGate TB400. If IPPBX
enables “TLS Verify server”, you should also upload this certificate on IPPBX.
3.2.2 Firewall Rules
Figure 3-5 Firewall Rules
1) General Settings
Table 3-4 Description of Firewall General Settings
Items Description
Enable Firewall Enable the firewall to protect the device. You should reboot the device
to make the firewall run.
Disable Ping Enable this item to drop net ping from remote hosts.
Drop All
When you enable “Drop All” feature, the system will drop all packets or
connection from other hosts if there are no other rules defined. To avoid
locking the devices, at least one “TCP” accept common rule must be
created for port used for SSH access, port used for HTTP access and
port sued for CGI access.
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2) Common Rules
There is no default rule; you can create one as required.
Figure 3-6 Common Rules
Table 3-5 Description of Common Rules
Items Description
Name A name for this rule, e.g. “HTTP”.
Description Simple description for this rule. E.g. accept the specific host to access
the Web interface for configuration.
Protocol The protocols for this rule.
Port Initial port should be on the left and end port should be on the right. The
end port must be equal to or greater than start port.
IP
The IP address for this rule. The format of IP address is: IP/mask
E.g. 192.168.5.100/255.255.255.255 for IP 192.168.5.100
E.g. 192.168.5.0/255.255.255.0 for IP from 192.168.5.0 to
192.168.5.255.
MAC Address The format of MAC Address is XX:XX:XX:XX:XX:XX, X means 0~9 or
A~F in hex, the A~F are not case sensitive.
Action
Accept: Accept the access from remote hosts.
Drop: Drop the access from remote hosts.
Ignore: Ignore the access.
Note: the MAC address will be changed when it’s a remote device, so it will not be
working to filter using MAC for remote devices.
3.2.3 IP Blacklist
You can set some packets accept speed rules here. When an IP address which hasn’t
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been accepted in common rules sends packets faster than the allowed speed, it will
be set as a black IP address and be blocked automatically.
Figure 3-7 IP Blacklist
1) Blacklist rules
We can add the rules for IP blacklist rate as demanded.
Figure 3-8 Auto Blacklist Rule
Table 3-6 Description of Auto Blacklist Rules
Items Description
Port Auto defense port
Protocol Auto defense protocol. TCP or UDP.
IP Packets Allowed IP packets number in the specific time interval.
Time interval The time interval to receive IP packets. For example, IP packets 90,
time interval 60 means 90 IP packets are allowed in 60 seconds.
2) IP blacklist
The blocked IP address will display here, you can edit or delete it as youwish.
3.3 System Preferences
In this page, we can set other system preferences, like the password for admin
account, system date and time, firmware update, backup and restore, reset and
reboot.
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3.3.1 Password Settings
The default password is “password”. To change the password, enter the new
password and click “Save”.The system will then prompt you to re-login using your new
password.
Figure 3-9 Password Settings
3.3.2 Date and Time
Set the date and time for NeoGate TB400.
Figure 3-10 Date and Time
Table 3-7 Description of Date and Time Settings
Items Description
Time Zone You can choose your time zone here.
Daylight Saving Time
Set the mode to Automatic or disabled.
Automatically Synchronize
With an Internet Time Server
Input the NTP server so that NeoGate TA will update the time
automatically.
Set Date & Time Manually You can set the time to your local time manually here.
3.3.3 Backup and Restore
We can back up the configurations before resetting NeoGate TB400 to factory
defaults, and then restore it on this package.
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Figure 3-11 Backup and Restore
Notes:
1. Only configurations, custom prompts will be backed up.
2. If you have updated the firmware, it’s not recommended to restore using old
package.
3.3.4 Reset and Reboot
We can reset or reboot NeoGate TB400 directly on this page.
Figure 3-12 Restore and Reboot
•Reboot System
Warning:rebooting the system will terminate all active calls!
•Reset to Factory Defaults
Warning: a factory reset will erase all configuration data on the system.
Please do not turn off the system until the RUN light begins blinking. Any
power interruption during this time could cause damage to the system.
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