Contact Information
Instructions for Returning Items
Ple as e retain th e da ted sales r ece ip t as e vi de nce o f th e da te of
pu rch as e. Yo u wi ll n eed it fo r any w ar ran ty ser vice . If you boug ht
the product through a dealer, installer, or reseller, you will need to
ret ur n th e produ c t to the po in t of s al e.
E-mail us, or call us, using the information listed under “Customer
Se r vi ce Co nt ac t I nfo rm ation”, fo r a Re turn to M anuf ac t ure r Aut ho ri -
zation (RMA) number. Describe briefly the reasons for your request-
ed re tu rn .
Yo u mu st re ce ive a n RMA # b efore yo u re turn a ny go od s to us . The
RMA # must appear on your return packing label or on the outside
of t he box. M erc ha nd is e wi th out a RMA # w il l be re fu se d. RM A’s are
valid f or t wen ty (20 ) da ys fr om d ate o f is su ance.
All returned merchandise must be shipped in the original packaging.
If i t is n ot i n th e or igina l pa ck a ging, ZEK TOR w il l no t be held lia bl e
for damage during shipment. Shipments of returns must be prepaid,
an d we wi ll n ot a cce pt CO D ret ur ns.
Customer Service Contact Information:
Zektor
12675 Danielson Ct.
Suite 401
Poway, CA 92064
Phone: 858-748-8250
Fax: 858-748-8224
E-mail: customerservice@zektor.com
Website: www.zektor.com
Warranty Policy
Warranty Policy
ZE K TOR wa rr ant s th is p roduc t a ga inst defe ct s in m aterial a nd w or k-
ma nship und er n or ma l us e an d se r vi ce fo r two yea rs f rom t he o ri gi-
nal date of purchase. ZEKTOR, at its option, shall repair or replace
th e defec ti ve u nit cove red by th is w ar ran ty.
In o rder to k ee p th is warran ty i n ef fec t , th e pro du ct must ha ve be en
handled and used as prescribed in the instructions accompanying
th is wa rran ty. This wa rr an ty d oe s no t cove r any damag e du e to a cci -
de nt, m is us e, ab us e, or n eg li ge nce. Thi s wa rr ant y i s val id o nl y if t he
product is used as specified in the product documentation.
Re pa ir o r rep la cem en t, a s pro vi ded under t hi s wa rr ant y, is yo ur
exclusive remedy. ZEKTOR shall not be liable for any incidental or
consequential damages. Implied warranties of merchantability and
fitness for a particular purpose on this product are limited in dura-
ti on to t he d ur ati on o f th is w ar ranty.
Some states/countries do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exc lu sion may no t ap pl y to yo u. Some s ta tes/c ou ntri es do not al-
low l im it at ions on how l on g an i mplied wa rr anty l as ts, s o th e ab ove
li mitat io n may not a pp ly t o you . Thi s wa rrant y gi ves you s pe cific
le gal ri ght s, and yo u may a ls o ha ve ot he r ri ghts that v ar y f rom s ta te
to st at e and cou nt r y to co un tr y.
Return & Exchange
Shipment of product is as advertised by product. Upon receipt of
merchandise inspect product carefully, should you find that the
product does not meet your expectations, or satisfaction, contact
us at onc e an d tell us y ou r con ce rn s, so we may m ak e eve r y ef for t to
satisfy your purchase.