
32 HDVI5 Component Video Switch
33HDVI5 Component Video Switch
Contact Information
Instructions for Returning Items
Pl e a s e retain the dated sales receipt as evidence of the dat e o f
purchase. You will need it fo r a ny warrant y ser vice. I f you bought
the product through a dealer, installer, or reseller, you will need to
retur n t h e p roduc t to the point of sale.
E-mail us, or call us, using the information listed under “Customer
Ser vice Contac t I nfo r m a t i o n”, for a R e t u r n to M anufacturer Author i -
zation (RMA) number. Describe briefly the reasons for your request-
ed retur n .
Yo u m u s t receive a n R MA # before you re t u r n a ny goods to us. The
RMA # must appear on your return packing label or on the outside
of the box. Merchandise without a RMA # w i l l b e refused. RMA’s a re
va l i d for twenty (20) days f rom date of issuance.
All returned merchandise must be shipped in the original packaging.
If it is not in the original pack agi n g, ZEK TOR w i l l n o t b e h e l d l i a b l e
for damage during shipment. Shipments of returns must be prepaid,
and we will not accept COD re t u r ns.
Customer Service Contact Information:
Zektor
12675 Danielson Ct.
Suite 401
Poway, CA 92064
Phone: 858-748-8250
Fax: 858-748-8224
E-mail: customerservice@zektor.com
Website: www.zektor.com
Warranty Policy
Warranty Policy
ZEK TO R war rants this product against defects in material and wo r k-
manship under normal use and ser vice for t wo ye a r s f rom the or i gi-
nal date of purchase. ZEKTOR, at its option, shall repair or replace
the defec tive unit covered by this wa r ra nt y.
In order to k e e p t h i s war rant y i n e f fec t , t h e p roduc t m u s t h ave been
handled and used as prescribed in the instructions accompanying
this wa r ra nt y. This warranty does not cover any damage due to a cci-
dent , m i s u s e, abuse, o r n e g l i g e n ce. This warranty is valid only if the
product is used as specified in the product documentation.
Repair or re p l a cement, as provided under this warranty, is yo u r
exclusive remedy. ZEKTOR shall not be liable for any incidental or
consequential damages. Implied warranties of merchantability and
fitness for a particular purpose on this product are limited in dura-
tion to t h e d u ration of this warranty.
Some states/countries do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. Some state s / c o u ntr i e s d o n o t a l-
low l i m i t ations on how long an implied warrant y lasts, s o t h e a b ove
limitat i o n m ay not apply to yo u. Th i s war rant y gives yo u s p e c i f i c
legal rights, and you may a l s o h ave other rights that v a r y f rom state
to s t ate and count r y t o countr y.
Return & Exchange
Shipment of product is as advertised by product. Upon receipt of
merchandise inspect product carefully, should you find that the
product does not meet your expectations, or satisfaction, contact
us at o n ce and tell us yo u r c o n cerns, so we m ay make ever y effor t to
satisfy your purchase.