WARRANTY & CARE
2 Year Shelter Guarantee
Please take time to read about the protection we offer you.
All our shelters come with a guarantee designed to protect you as our valued customer. Flow Imports Ltd., the makers of ZEMPIRE®Camping
Equipment shelters, will repair or replace this shelter, at their discretion, should it fail due to faulty materials or manufacture for a period of 2
years from the date of sale.
The Guarantee is subject to the following conditions:
1. The Guarantee only applies to an original purchaser who purchased this shelter from an approved retail outlet.
2. The Guarantee does not apply if the shelter has been used for anything other than reasonable personal camping use. Commercial use (e.g.
rental) or continuous use as a residence are expressly excluded.
3. Damage due to normal wear and tear, accident, acts of God, negligence (other than by Flow Imports Ltd.), failure by the purchaser to
ensure instructions for setting up and care are observed, deterioration due to abnormal exposure to ultraviolet light, insect or mildew
attack, or any other cause reasonably beyond the control of Flow Imports Ltd. are not covered.
4. If redress is sought under the terms of this Guarantee, then the shelter must be returned by the purchaser to the outlet from where it was
purchased within the Guarantee period, in a clean, dry state and with proof of purchase.
5. All transport costs and any other indirect costs are excluded from the Guarantee.
6. Flow Imports Ltd. reserves the right to make a reasonable charge for repairs which it determines are not within the scope of the Guarantee.
7. The Guarantee does not limit, modify or exclude any rights under any law if doing so would contravene that law or make any part of this
Guarantee invalid. However, Flow Imports Ltd.:
a) excludes (to the extent permitted by applicable law) all conditions and warranties that might otherwise be implied; and
b) limits its liability for breach of any such condition or Guarantee that it cannot exclude together with its liability under the Guarantee, to
repairing or replacing the goods or paying the cost of having the goods repaired or replaced (at Flow Imports’ option).
This shelter has been made with meticulous care and attention to detail. Providing it’s properly looked after and correctly stored, it will help you
enjoy all that nature has to offer for years to come.
Care Instructions
1. Ensure guy ropes are out at all times during use.
2. Never pack your shelter away wet. If you must take your
shelter down when wet, ensure that it is dried completely as
soon as possible to prevent mildew forming.
3. If mildew does form on your shelter, wash off with warm water
and a soft brush to prevent further growth, do not use soap or
detergents.
4. Do not use an open flame inside your shelter. The fabric has
been treated with a fire retardant but is in no way fire-proof.
5. Clean all pegs and poles before storing.
6. This shelter is not designed to withstand storm conditions.
During strong winds, it is recommended that the shelter be
taken down.
7. Do not leave your shelter pitched unnecessarily for extended
periods of time, UV light damages the fly and will shorten the
life of your shelter.
UV Degradation
Shelter fabrics can be weakened by prolonged exposure to
sunlight. Under normal holiday use, your ZEMPIRE®Shelter will
give you many years of camping enjoyment. However, extended
use in strong sunlight will cause degradation. It is recommended
that during periods of strong sunlight a ZEMPIRE®Roof Cover
is used to help protect from UV damage. UV degradation is not
covered under warranty. The warranty does not cover permanent
sites, displays or commercial use.
WARNING
KEEP ALL FLAME AND
HEAT SOURCES AWAY
FROM THIS TENT FABRIC
