Zempire NEO Series Configuration guide

PITCHING INSTRUCTIONS
WARRANTY & CARE
2 Year Tent Guarantee
Please take time to read about the protection we offer you.
All our tents come with a guarantee designed to protect you as our valued customer. Flow
Imports Ltd., the makers of ZEMPIRE®Camping Equipment tents, will repair or replace this tent,
at their discretion, should it fail due to faulty materials or manufacture for a period of 2 years from
the date of sale.
The Guarantee is subject to the following conditions:
1. The Guarantee only applies to an original purchaser who purchased this tent from an approved
retail outlet.
2. The Guarantee does not apply if the tent has been used for anything other than reasonable
personal camping use. Commercial use (e.g. rental) or continuous use as a residence are
expressly excluded.
3. Damage due to normal wear and tear, accident, acts of God, negligence (other than by Flow
Imports Ltd.), failure by the purchaser to ensure instructions for setting up and care are
observed, deterioration due to abnormal exposure to ultraviolet light, insect or mildew attack,
or any other cause reasonably beyond the control of Flow Imports Ltd. are not covered.
4. If redress is sought under the terms of this Guarantee, then the tent must be returned by the
purchaser to the outlet from where it was purchased within the Guarantee period, in a clean,
dry state and with proof of purchase.
5. All transport costs and any other indirect costs are excluded from the Guarantee.
6. Flow Imports Ltd. reserves the right to make a reasonable charge for repairs which it
determines are not within the scope of the Guarantee.
7. The Guarantee does not limit, modify or exclude any rights under any law if doing so would
contravene that law or make any part of this Guarantee invalid. However, Flow Imports Ltd.:
a) excludes (to the extent permitted by applicable law) all conditions and warranties that might
otherwise be implied; and
b) limits its liability for breach of any such condition or Guarantee that it cannot exclude
together with its liability under the Guarantee, to repairing or replacing the goods or paying
the cost of having the goods repaired or replaced (at Flow Imports’ option).
This tent has been made with meticulous care and attention to detail. Providing it’s properly looked
after and correctly stored, it will help you enjoy all that nature has to offer for years to come.
Care Instructions
1. Ensure guy ropes are out at all times during use.
2. Never pack your tent away wet. If you must take your tent down when wet, ensure that it is
dried completely as soon as possible to prevent mildew forming.
3. If mildew does form on your tent, wash off with warm water and a soft brush to prevent further
growth, do not use soap or detergents.
4. Do not use an open flame inside your tent. The fabric has been treated with a fire retardant but
is in no way fire-proof.
5. Clean all pegs and poles before storing.
6. This tent is not designed to withstand storm conditions. During strong winds, it is
recommended that the tent be taken down.
7. Do not leave your tent pitched unnecessarily for extended periods of time. UV light damages
the fly and will shorten the life of your tent.
Get out more – you owe it to yourself!

PITCHING INSTRUCTIONS
Test Run
Practice pitching your tent at home to ensure you understand the process.
Pick A Site
When finding a site for your tent, try to find an area that is sheltered, flat, and free from sharp
objects. If possible, position your tent with the front door facing away from the prevailing wind.
Also, try not to pitch your tent under trees as falling branches can damage the tent and falling sap
can damage the fabric.
Unpacking
When you take your tent out for the first time, take a moment to see how it is packed or take a
photo with your phone. This will help you when it comes to packing your tent away. Separate and
identify the different parts included with your tent. The package should include the following:
- Tent Fly - RED Poles (x2)
- Tent Inner - Pegs
 BLUE Poles (x2) - Guy Ropes (Pre-attached)
1. Layout
Unroll the inner tent with the floor facing down and locate the front entry door. Orient the tent in
the correct direction for your selected site. Peg out the 4 corners of the tent floor ensuring there
is significant tension between each point and that the floor sits as flat as possible. For best results,
pegs should be angled away from your tent at 45º.
2. Pole Setup
Assemble the 4 pole sections. Ensure that the poles do not snap together. It is important that the
poles are fully inserted into the ferrules. If not connected correctly, they can cause damage when
tensioned.
3. Mesh Door
It is important that the mesh door remains closed during the pitching process to ensure the tent
holds its correct shape and is not over tightened, causing damage.
4. Insert the RED Poles
Thread the RED poles through the RED
trimmed pole sleeves that run diagonally across
the center of the tent. Insert the pole-ends into
the pins located on the steel rings at
the base of the tent. Attach the c-clips
on the inner tent to the poles.
5. Insert the BLUE Poles
Thread the BLUE poles through the BLUE
trimmed pole sleeves at the front and rear of
the tent. Insert the pole-ends into the pins
located on the steel rings at the base of
the tent. Attach the c-clips on the inner
tent to the poles.
6. Setting the Floor
It may be necessary to align the base of each
pole so that the floor sits flat and taught. You
may also need to realign the corner pegging
points so the floor sits flat. At this point, it helps
if the front door is completely closed when
pegging out the front of the tent.
7. Pegging
Peg the remaining peg loops around the tent. The peg points at the base of each pole should be
pegged through the webbing loop rather than the steel ring.
Durable steel pegs are included with your tent which will be suitable for the majority of
conditions. However, if you are camped at a rocky or loose sandy location, you may wish to
purchase more specialised pegs. A range of specialised ZEMPIRE®Pegs are available to purchase.
8. Attach the Fly
Pull the fly over the inner tent. (The ORANGE
webbing loops indicate the front of the fly.)
Connect the velcro loops inside the fly around
the cut-outs on the corresponding pole sleeve.
Secure the elastic loops over the existing
pegs for the inner tent. Where there is not
an existing peg, peg the fly directly into the
ground, ensuring there is space between the
inner and fly for ventilation.
For a detailed description of all the features and specifications
of this product please visit our website.
Designed and tested in New Zealand. Made with care in China.
WWW.ZEMPIRECAMPING.COM
Please turn page for Care Instructions and Warranty.
9. Guy Ropes
Guy ropes are pre-attached on all ZEMPIRE®
tents. It is recommended that guy ropes are
used at all times. It is important not to over-
tighten the guy ropes. They should sit taught
but should not distort the shape of the tent.
10. Ventilation
Windows should be opened whenever possible
to allow for additional ventilation.
UV Degradation
Tent fabrics can be weakened by prolonged exposure to sunlight. Under normal holiday use, your
ZEMPIRE®tent will give you many years of camping enjoyment. However, extended use in strong
sunlight will cause degradation. UV degradation is not covered under warranty. The warranty
does not cover permanent sites, displays or commercial use.
Condensation
It is important that lower vents are opened at all times to reduce the risk of condensation. During
humid or damp conditions, it is recommended that the waterproof door covers are opened to
expose the mesh layer, enabling additional airflow throughout your tent.
Do not use foam swabs or non-bonded mats directly on the tent floor. This will cause
condensation between the mat and floor and if not dried out, can lead to mildew forming.