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© Copyright 2009 Zoeller Co. All rights reserved.
in the paragraph above is in lieu of all other warranties expressed or implied; and
we do not authorize any representative or other person to assume for us any other
liability in connection with our products.
ContactManufacturerat,3649CaneRunRoad,Louisville,Kentucky 40211,Attention:
CustomerServiceDepartmenttoobtainanyneededrepairorreplacementofpart(s)
or additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF EXPRESSED
OR IMPLIED WARRANTY; ANDANY IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSEAND OF MERCHANTABILITY SHALL BE LIMITED TO
THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied warranty, so the
above limitation may not apply to you. Some states do not allow the exclusion or
limitationofincidentalorconsequentialdamages,sotheabovelimitationorexclusion
may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
Limited Warranty
Manufacturerwarrants,tothe purchaserand subsequentowner duringthe warranty
period,everynewproducttobefreefromdefectsinmaterialandworkmanshipunder
normaluseandservice,whenproperlyusedandmaintained,foraperiodofoneyear
fromdateofpurchasebytheenduser,or18monthsfromdateoforiginalmanufacture
of the product, whichever comes first. Parts that fail within the warranty period, one
year from date of purchase by the end user, or 18 months from the date of original
manufactureoftheproduct,whichever comes first, that inspections determine to be
defectiveinmaterialorworkmanship,willberepaired,replacedorremanufacturedat
Manufacturer'soption,providedhowever,thatbysodoingwewillnotbeobligatedto
replaceanentireassembly,theentiremechanismorthecompleteunit. Noallowance
will be made for shipping charges, damages, labor or other charges that may occur
due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any material or
productthathasbeendisassembledwithoutpriorapprovalofManufacturer,subjected
to misuse, misapplication, neglect, alteration, accident or act of God; that has not
beeninstalled,operatedormaintainedinaccordancewithManufacturer'sinstallation
instructions;thathasbeenexposedtooutsidesubstancesincludingbutnotlimitedto
thefollowing: sand,gravel,cement,mud,tar,hydrocarbons,hydrocarbonderivatives
(oil,gasoline,solvents,etc.),orotherabrasiveorcorrosivesubstances,washtowels
orfemininesanitary products, etc. in all pumpingapplications. Thewarrantyset out
ELECTRICALPRECAUTIONS- Beforeservicingapump,alwaysshutoffthemainpowerbreakerandthenunplugthepump-making
sure you are wearing insulated protective sole shoes and not standing in water. Under flooded conditions, contact your local electric company or a
qualified licensed electrician for disconnecting electrical service prior to pump removal.
Submersiblepumpscontainoilswhichbecomespressurizedandhotunderoperatingconditions-allow2½hoursafterdisconnectingbefore
attempting service.
If the above checklist does not uncover the problem, consult the factory - Do not attempt to service or otherwise disassemble pump. Service must
be performed by ZoellerAuthorized Service Stations. Go to www.zoeller.com/zcopump/TechSupport/authsslisting.htm to find the Authorized Service
Station in your area.
SERVICE CHECKLIST
EASY DO’S & DON'T’S FOR INSTALLING A SUMP PUMP
1. DO read thoroughly all installation material provided with the pump.
2. DO inspect pump for any visible damage caused by shipping. Contact
dealer if pump appears to be damaged.
3. DOcleanalldebrisfromthesump. Besurethatthepumpwillhaveahard,
flat surface beneath it. DO NOT install on sand, gravel or dirt.
4. DObe surethatthesumpislargeenoughtoallowproperclearanceforthe
level control switch(es) to operate properly.
5. DOAlways Disconnect Pump From Power Source Before Handling.
DO always connect to a separately protected and properly grounded
circuit.
DONOTevercut,splice,ordamagepowercord(Onlyspliceinawatertight
junction box).
DO NOT carry or lift pump by its power cord.
DO NOT use an extension cord with a sump pump.
6. DO install a check valve and a union in the discharge line.
DO NOT use a discharge pipe smaller than the pump discharge.
7. DONOT useasumppumpasatrenchorexcavationpump,orforpumping
sewage, gasoline, or other hazardous liquids.
8. DO test pump immediately after installation to be sure that the system is
working properly.
9. DO cover sump with an adequate sump cover.
10. DOreviewallapplicablelocalandnationalcodesandverifythattheinstallation
conforms to each of them.
11. DO consult manufacturer for clarifications or questions.
12. DO
consideratwopumpsystemwithanalarmwhereaninstallationmaybecome
overloaded or primary pump failure would result in property damages.
13. DO consider a D.C. Backup System where a sump or dewatering pump
is necessary for the prevention of property damages from flooding due
to A.C. power disruptions, mechanical or electrical problems or system
overloading.
14. DO inspect and test system for proper operations at least every three
months.
CONDITION COMMON CAUSES
A. Pump will not start or run. Checkfuse,lowvoltage,overloadopen,openorincorrectwiring,openswitch,impellerorsealboundmechanically,
defective capacitor or relay when used, motor or wiring shorted. Float assembly held down. Switch defective,
damaged, or out of adjustment.
B. Motoroverheatsandtripsoverload
or blows fuse. Incorrectvoltage,negativehead (discharge open lowerthannormal)impellerorsealboundmechanically, defec-
tive capacitor or relay, motor shorted.
C. Pump starts and stops too often. Float tight on rod, check valve stuck or none installed in long distance line, overload open, level switch(s) defec-
tive, sump pit too small.
D. Pump will not shut off. Debris under float assembly, float or float rod bound by pit sides or other, switch defective, damaged or out of
adjustment.
E. Pumpoperatesbutdeliverslittleor
no water. Check strainer housing, discharge pipe, or if check valve is used vent hole must be clear. Discharge head
exceeds pump capacity. Low or incorrect voltage. Incorrect motor rotation. Capacitor defective. Incoming water
containing air or causing air to enter pumping chamber.
F. Drop in head and/or capacity after
a period of use. Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could possibly
deteriorate impeller and pump housing. Check line. Remove base and inspect.
In those instances where damages are incurred as a result of an alleged pump failure,
the Homeowner must retain possession of the pump for investigation purposes.