Zte ZTEC339 Technical manual

Technical Document
Document Name: ZTEC339 Mobile Phone
After-sales Service Manual (Level 1) for India
Total: 35 Pages (cover included)
Drafted by Fu Yongjie
Checked by Wang Fei
Signedby
Standardizedby
Approvedby
ZTE CORPORATION

ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India
Amendment Record
Document No. Version
No.
Drafted/Amended
by Date Amendment
Reason
Main Amendment
Content
Fu Yongjie 2009-04-10 None None
yNote:
Fill in the table when amend the document.
Write None in the column of Amendment Reason and Main Amendment Content in
first edition.

ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India
Legal Information
The contents of this document are protected by copyright laws and international treaties.
Any reproduction or distribution of this document or any portion of this document, in
any form by any means, without the prior written consent of ZTE CORPORATION is
prohibited. Additionally, the contents of this document are protected by contractual
confidentiality obligations.
Copyright © 2009 ZTE Corporation
All rights reserved.

ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India
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Contents
Chapter 1 Product Summary·······················································································································1
1.1 Standard Configuration ·····················································································································1
1.2 Specifications····································································································································1
1.3 Main Functions ·································································································································1
1.4 Model················································································································································2
Chapter 2 Function Test ······························································································································· 3
2.1 Function Test·····································································································································3
Chapter 3 Software Download·····················································································································4
3.1 Data Cable·········································································································································4
3.2 Install Cable Driver ···························································································································4
3.3 Install Download Platform·················································································································6
3.4 Software Download···························································································································7
Chapter 4 Disassembly ·······························································································································10
4.1 Exploded View ································································································································10
4.2 Disassembly Flow ··························································································································· 11
4.3 Disassembly Tools···························································································································12
4.4 Disassembly Steps···························································································································12
4.5 Composing ······································································································································17
Chapter 5 Principle and Mainboard ·········································································································18
5.1 Principle Block Diagram ·················································································································18
5.2 Basic Component Distribution ········································································································18
5.3 PCB Layout·····································································································································20
Chapter 6 Troubleshooting Flow Chart (Level 1) ····················································································22
6.1 Housing Failure·······························································································································22
6.2 Housing Failure·······························································································································22
6.3 Switching On Failure·······················································································································22
6.4 Hang················································································································································23
6.5 Automatically Switch Off················································································································23

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6.6 Charging Failure······························································································································24
6.7 Card Unidentified····························································································································24
6.8 No Transmitted Voice ······················································································································25
6.9 No Received Voice ··························································································································25
6.10 No Ring Tone ································································································································25
6.11 Vibration Failure····························································································································26
6.12 Key Failure····································································································································26
6.13 Display Failure······························································································································26
6.14 Keypad LED Failure ·····················································································································27
6.15 No Signal ······································································································································27
Chapter 7 Parts List···································································································································· 28
Appendix······················································································································································29
After-sales Technical Support Website ··································································································29

ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India
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Chapter 1 Product Summary
1.1 Standard Configuration
SN Name QTY
1 Handset 1
2 Battery 1
3 Charger 1
4 User Manual 1
1.2 Specifications
zNetwork: CDMA
zFrequency range: TX 825-835MHz; RX 870-880MHz
zDimension: 104*46*14mm
zWeight: 70g (battery included)
zLCD: CSTN, 65K colors, 128*128 dots
zMemory: 64Mbit Flash, 16Mbit SRAM
zBattery capacity: 670mAh
zContinuous talk time: >160 hrs
zContinuous standby time: >160 min
1.3 Main Functions
zPhone book: 200 pieces
z32 polyphone tones; 20 ring tones for incoming call, 6 ring tones for short
message
zMemorize the latest 40 out call number
zMemorize the latest 40 incoming call number
zSupport language: English

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zShort message: 100 for inbox/outbox
zOther: calculator, game, alarm clock, stopwatch
1.4 Model
Internal Model External Model
ZTEC339 ZTEC339

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Chapter 2 Function Test
2.1 Function Test
zESN checking code: *#06#
zSoftware version checking code: *983*837#
zFunction test code: *983*0#
Input *983*0# to activate the function test mode, and the handset will do LCD
test →ring tone test→vibration test→keypad test→audio loop→earphone test
automatically.

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Chapter 3 Software Download
yNote:
Each handset to be repaired should be upgraded to the latest version
The handset logos vary from country to country. We take one model of C339 handset
as an example in this document (for reference only).
3.1 Data Cable
C350 download data cable (code: IS013032)
3.2 Install Cable Driver
yNote:
Data cable driver: R52&VX USB Driver.exe
Be sure to install the cable driver before software download, otherwise you will fail to
do software download.
1. Double-click the icon.

ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India
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2. The following is the main interface. Click Next.
3. Click Finish.