Zte MF652 Reference guide

MF652 High Speed USB Data Modem
MAC Help File
Copyright © 2011 by ZTE Corporation All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any
means, electronic or mechanical, including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications on print
errors or update specifications without prior notice.
Edition：1
st edition, May 2011

ii
Contents
1 USB Modem Introduction ........................................................................................................... 1
1.1 Introduction ..................................................................................................................... 1
1.2 Safety Warning and Notices.............................................................................................. 1
1.3 System Requirements....................................................................................................... 1
2 Installation ................................................................................................................................. 2
2.1 Unpacking ........................................................................................................................ 2
2.2 Hardware Installation....................................................................................................... 2
2.3 Install the Software .......................................................................................................... 2
2.4 Running the Application Software ................................................................................... 2
2.5 Disconnect the Modem Card Safely .................................................................................. 2
2.6 Software Removal ............................................................................................................ 2
3 Using the Software Interface ...................................................................................................... 3
3.0 LED Indications.................................................................................................................. 3
3.1 Main Interface ................................................................................................................... 3
3.2 Connecting to the Internet ................................................................................................ 4
3.3 Settings ............................................................................................................................. 4
3.3.1 Security Settings ............................................................................................................ 4
3.3.2 Network Settings............................................................................................................ 4
3.3.3 SMS Settings................................................................................................................... 5
3.3.4 Alert Settings.................................................................................................................. 5
3.3.5 System Settings .............................................................................................................. 5
3.4 Contacts ............................................................................................................................ 5
3.4.1 New Group...................................................................................................................... 5
3.4.2 Searching Records .......................................................................................................... 5
3.4.3 Buttons Description........................................................................................................ 5
3.5 SMS ................................................................................................................................... 6
3.5.1 Reading SMS Messages .................................................................................................. 6
3.5.2 Creating a new message ................................................................................................. 6
3.5.3 SMS Interface Operating Guide ...................................................................................... 6
4 Help............................................................................................................................................ 7
4.1 Troubleshooting Guide..................................................................................................... 7

1 USB Modem Introduction
1.1 Introduction
Thank you for choosing the MF652 USB modem. Please read this manual carefully and keep it for future
reference.
The pictures, symbols and contents in this manual are for reference only. They are correct at the time of
publication but might not be completely identical with your modem. We operate a policy of continuous
development. We reserve the right to update the technical specifications in this document at any time without
prior notice.
The USB modem is a multi-mode 3G high speed modem suitable for GSM, GPRS, WCDMA, EDGE and HSDPA
networks. It uses the USB 2.0 standard interface for easy connection to any laptop or desktop PC or MAC.
Compatible with 2G and 3G mobile networks it connects to wireless data and SMS services to give you high
speed data access wherever you are.
1.2 Safety Warning and Notices
To the owner
Some electronic devices are susceptible to electromagnetic interference. The modem is a transmitting
device and may cause interference to sensitive electronic equipment such as audio systems, vehicle
systems and medical equipment. Please consult the manufacturer of the other device before using the
modem.
Operating of computers with the modem may interfere with medical devices like hearing aids and
pacemakers. Please keep the modem more than 20 centimetres away from such medical devices. Turn the
modem off if necessary. Consult a physician or the manufacturer of the medical device before using the
modem near such devices.
Be aware of the regulations when using the modem at places such as oil warehouses or chemical factories,
where there are explosive gases or explosive products being processed. Turn off your modem as
instructed.
Don’t touch the antenna area unnecessarily whilst connected. This can affect your modem performance
and reduce the signal quality.
Store the modem out of the reach of children. The modem may cause injury or get damaged.
The modem contains sensitive electronic circuitry. Do not expose the modem to any liquids, high
temperatures or shock.
Only use original accessories or accessories that are authorized by the manufacturer. Using unauthorized
accessories may affect your modem’s performance, damage your modem and violate related national
regulations.
Avoid using the modem in areas that emit electromagnetic waves, or in enclosed metallic structures eg
lifts.
The modem is not waterproof. Please keep it dry and store it in a cool, dry place.
Don’t use the modem immediately after a sudden temperature change eg from an air conditioned
environment to high temperature and humidity outside. In such cases there could be condensing moisture
inside the modem which can cause internal damage. Unplug the modem and leave it for 30 minutes
before use.
Always handle the modem with care. Be careful not to drop or bend the modem.
There are no user serviceable parts inside the modem. Unauthorised dismantling or repair of the modem
will void the warranty.
The USB Wireless modem is a transmitting device with similar output power to a mobile phone. It uses an
internal antenna to connect to the mobile network. To get the best performance from your device do not
cover or shield the device in any way as this will lead to increased output power. Always leave a clear space
around the device to allow the transmit and receive signals to propagate. SAR tests have been completed
and comply with the Australian regulatory requirements.
1.3 System Requirements
Operating System：Version 10.4.11 or above
Configuration：CPU PowerPC or Intel
Processor 500MB or above
Memory 512M or above
The performance of the modem may be reduced if the configuration is below the recommended
requirement.
1

2 Installation
2.1 Unpacking
Check the following articles are in the package: 1 x USB Modem, 1×USB Extension cable, Quick Start
Guide, and warranty card.
2.2 Hardware Installation
1. Inserting the USIM Card into the Modem:
The USIM card is the UMTS Subscriber Interface Module provided by your Service Provider. Before using
the modem make sure the USIM card supports data services.
Insert the USIM card with the metal contacts facing downwards and the beveled corner on the outside
edge . There is a diagram showing the correct orientation printed onto the SIM slot label.
2.3 Install the Software
Insert the modem into a USB port and wait for the CD-ROM Join Air to be detected. Go Computer >
Modem and double click Join Air.
Complete the following steps:
a) Press Continue on the welcome page.
b) Select the destination volume then click Install.
c) Enter your user name and password and click OK to install.
d) Click Close to complete the software installation.
If you have problems with installation please contact your service provider for help or see our website for
more info at zte.com.au/optus
2.4 Running the Application Software
Select Finder > Applications > Join Air to run the software.
2.5 Disconnect the Modem Card Safely
Please close the application first then remove the modem.
2.6 Software Removal
Close the application program before the software uninstalling.
Select Finder > Applications >Uninstall Join Air to uninstall the software.
2

3 Using the Software Interface
3.0 LED Indications
LED indicator Modem Status
Red Offline. Not registered on the network
Greensolid Registered on the 2G network
Greenblinking Active data transfer on the 2G network
Bluesolid Registered on the 3G network
Blue blinking Active data transfer on the 3G network
3.1 Main Interface
The software interface comprises three parts: Function Buttons, System Information Bar, and User
Information areas.
1. Function Buttons
Use the Function buttons to carry out the corresponding operations:
Connect to the Internet Dial Records
SMS Interface Settings Interface
Contacts Help
2. System Information Bar
Use the System Information Bar to monitor your network and modem status
Shows network signal strength USIM card is roaming
P - Packet-switch connection
C - Circuit Switched connection
Current network service type:
UMTSorGSM
Modem Connected Modem disconnected
USIMcardinserted
USIMcardnotinserted
3. User Area
Shows user records such as connected time and data usage.
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3.2 Connecting to the Internet
Once you are connected you can browse web pages and access the Internet through the modem. You
can also receive SMS while surfing on the Internet.
Connect to the Internet
Click the Internet button, then click Connect to proceed.
The card takes a few seconds to verify your connection and then shows ‘Status: Connected …’, .
The data amount, connected time etc are displayed in the main window
You can access the Internet and receive email etc by launching your usual applications eg Browser or
Mail software.
When you are connected the Connect button changes to Disconnect. Click Disconnect to end
your session.
Disconnect from the Internet
Click Disconnect to disconnect from the Internet.
Internet Connection Records
Click Logs to show the internet connection records interface.
3.3 Settings
Click the Settings icon to switch to the settings interface.
Note:
Normally there is no need to change any of these settings as they are pre-configured for your network. If
you change networks or are roaming you may need to modify some settings. Consult your service
provider for more information.
3.3.1 Security Settings
Enable the PIN Code:
You can enable a PIN code using the PIN enable feature. When enabled you need to enter your PIN to
start the modem. The PIN code is stored on the USIM card. Consult your service provider for more
information or if you forget your PIN. Click Revise PIN to modify the number.
3.3.2 Network Settings
1. Operator Selection:
Automatic: The system selects the preferred network automatically depending on the user’s selected
rules and the network status.
Manual: The network can be manually selected by the user.
When Manual is selected click Apply to search for available networks.
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2．Preferred Mode:
Automatic: The system chooses the best network connection with priority for 3G Networks
3G Only: The system only connects to 3G Networks
2G Only: The system only connects to 2G (GSM) Networks
3.3.3 SMS Settings
The Message Center number is preset for your operator. You may need to update this if you are
roaming on an overseas network. Contact your network supplier for assistance.
3.3.4 Alert Settings
Use the alert settings to modify the system sounds if required
3.3.5 System Settings
You can configure your modem to auto start and auto connect if required.
3.4 Contacts
Click “Contacts” icon to switch to the Contacts interface. The Contacts information can be saved on the
computer or (U)SIM card.
3.4.1 New Group
You can add new groups on the computer. But you cannot add new groups on the (U)SIM card.
Click and name the new group in the group folder tree. Select the folder group you want to add
or edit information, and input all the information according to the prompt.
3.4.2 Searching Records
You can enter any part of the record characters or phone number you are searching for. The
corresponding records or names are listed, scroll to the record you want to view in detail.
Click to edit the information.
3.4.3 Buttons Description
If any records are selected, you can carry out the following steps:
Delete selected records.
Edit the information of the selected record.
CopyTo Copy the records information between computer and the (U)SIM card.
Send message to the mobile phone numbers in the records.
5

3.5 SMS
Click “SMS” icon to switch to the SMS interface and it shows the number of the SMS in the InBox, OutBox
and Draft. Click the button , or to enter relative interface.
Save received SMS.
Save sent SMS.
Save SMS edited as a draft before sending or after failure.
3.5.1 Reading SMS Messages
Click button or SMS icon in system information area to read the SMS saved in the InBox. Use
the corresponding buttons to Delete, Reply, Edit, SaveTo, or create New message(s).
3.5.2 Creating a new message
Click button to input the recipient’s number and content.
Input the recipient’s number directly or select it from the phonebook, and then press “SMS” button.
The recipient’s number(s) can be one or more, using “;” to separate.
SMS text can not exceed 800 individual English characters (including English symbols) or 350 Chinese
and English mixed characters.
Click “Send” button to send the message. After sending successfully, the SMS will be saved into OutBox
automatically. If sending fails, failure notification will appear, and the message will be saved in Drafts.
Please note:
The maximum number of characters per SMS is 160. If you send more than 1 SMS you will get charged for
multiple messages.
Sending SMS while browsing the web
If network supports, you can send short messages when surf on the Internet. Click “SMS” icon button,
enter the short message interface and send SMS in normal way.
3.5.3 SMS Interface Operating Guide
Enter any of the InBox / OutBox / Drafts to execute the following functions:
Delete: Delete selected short message(s).
Reply: Reply short message to the sender. (OutBox / Drafts do not include this item)
Edit: Edit short message to the other recipients.
SaveTo: Save the selected SMS from the computer to the (U)SIM or from (U)SIM to the computer.
The system indicates when the USIM/SIM card is full (USIM/SIM cards differs in capacity). New messages
can only be received after the user deletes message(s) on the USIM/SIM card.
6

7
4 Help
Click the Help icon to see the help information.
4.1 Troubleshooting Guide
If you have any problems with your modem please check this section. If the problem still exists test on an
alternate PC and contact your service provider. Check for more details and FAQ’s at zte.com.au/optus
Problem Possible Causes Suggested Solution
When the device is plugged
in the CDROM drive does not
appear
Previous traces of installed
programs are preventing the
CDROM detection
If you have previously installed the
Connection Manager make sure it is
fully uninstalled. TIP: You can
download the install pack from our
website at zte.com.au/optus
The user interface doesn’t
start or stays ‘Initializing’ after
the modem is plugged in.
PC configuration is not correct.
(No Autorun)
Start the program manually by going
Start > Program Files or use the
shortcut on the desktop. Check the
drivers, try Safe Mode.
The antenna is at the wrong angle
or position.
Use the extension cable and adjust
the angle and position of the USB
modem.
You have no
network coverage.
Try moving location until you get
good reception. Try the extension
cable.
The modem has no signal.
Is your SIM card active and inserted
correctly.
Check your SIM insertion, account
and PIN number if applied.
Message sent failed.
The SMS centre number isn’t
correct.
Contact your Service Provider. Enter
the correct number in the Message
settings.
You have no
network coverage.
Try moving location until you get
good reception. Try the extender
cable
The APN configuration is wrong Check with your service provider and
set the APN in the configuration
settings.
The manual network selection is
wrong.
Select the correct network for your
service provider. Restore Automatic
mode.
Data connection failed.
You are using the wrong APN. Consult your service provider.
The modem cannot connect
to the internet abroad.
You don’t have roaming enabled
on your plan.
Contact your service provider to
enable roaming.
The MicroSDTM card cannot
be read or is not found.
Re-insert the MicroSDTM card. The
maximum capacity is 32GB. The
card is not formatted correctly.
Try another MicroSDTM card and make
sure the capacity and format is
correct.
2GB is FAT16 format
32GB is FAT32 format
Quick Tips
1. Install and test the modem in another computer
2. Check your SIM is working in another device – eg mobile phone
3. Insert a known working SIM card into your modem
4. Confirm your account is active – contact your service provider
5. If the software installation fails download the current version from zte.com.au/optus