Zte MF60 User manual

TABLE OF CONTENTS
Introducon
Cauon for iPhone & Smartphone Users
Connecng to the Internet
Troubleshoong
Frequently Asked Quesons
Customer Support
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2
3
4
6
7
7
8
11
14
16
17
About the device
Screen indicators
If hotspot displays ‘insert SIM’ and/or will not charge or power on
If hotspot displays ‘limited service’ and/or has no signal strength
If hotspot displays ‘disconnected’ and/or will not connect over Wi-Fi
If hotspot does not prompt you for a password and/or connect aer reset

Indicators and Their Meaning
Network Type
“3G” (High Speed), HSPA+/ WCDMA
“E” (Mid Speed), EDGE
“2G”(Low Speed), GPRS/GSM
Signal Strength
5 bars is best. If there is no signal, only the antenna
shows.
Baery Life Remaining
4 bars is a full charge.
Flashes when charging.
Carrier Name
Try reseng the device when you see “Limited service”
(See page 8)
Connecon Status
Try troubleshoong the device when you see
“Disconnected” (See page 11)
Auto/Manual Connect
“A” indicates it will automacally connect to a
network when receiving a signal.
“M” indicates that you must manually connect to a
network. (See page 8)
Number of Wi-Fi Devices Connected
Indicates number of devices connected to the mobile
hotspot. When “0” is shown, your device (computer,
tablet, smartphone, etc.) is not connected to the
hotspot via Wi-Fi.
3
3G
AT&T
Connected
M
A
1
Network Type
Signal Strength
Baery Life Remaining
Carrier Name
Connecon Status
Auto/Manual Connect
Number of Wi-Fi
Devices Connected

※CAUTION※ iPhone and Smartphone Users
Please be sure to turn OFF data roaming on WiFi-enabled mobile phones. Failure to
do so may result in internaonal roaming charges incurred with your local carrier.
How to turn off data roaming on iPhone (iOS 7)
How to turn OFF data roaming on Android Smartphone
1. From the home screen, select Sengs ⇒ Select Cellular ⇒ Select Roaming
2. Ensure the Voice & Data Roaming switch is disabled.
⇒ Enabled when the switch is in the green posion.
“Sengs“⇒ “Wireless and network“⇒ “Mobile networks“⇒ “Data roaming“
Please ensure that Data roaming is UNCHECKED.
Note: Please check your phone manufacturer's guide for instrucons on how to turn off data roaming
4

Please Turn OFF iCloud & Automac Downloads (iOS7)
1. “Sengs“→ “iCloud“
→ “Storage and Backup“
2. “Sengs“→ “iCloud“ → Turn OFF
“Photo Stream“ and “Documents & Data“.
If iCloud is turned on and connected to the internet, it will send
and receive data automacally, which could result in exceeding
the limits of a carrier’s fair usage policy. (See page 16)
Please be sure to also disable
Automac Downloads.
Tap Sengs > iTunes & App Stores
on your device.
Tap Sign In if you're not already
signed in to the iTunes Store.
Enter your Apple ID and password.
Tap to disable Automac
Downloads for each content type.
5
1.
2.
3.
4.

Press and hold the power buon for 5 seconds. Your mobile hotspot
starts up and is ready for you to connect another device to it (such as
your computer, tablet or smartphone).
Follow these instrucons to connect up to ten Wi-Fi enabled devices
to the Internet using your XCom Global ZTE Mobile Hotspot.
How To Connect To The Internet
SSID：※※※※※※※※※※
PW: ※※※※※※※※
Connect your computer or other device to your mobile hotspot
2
Check the browser icon on the mobile hotspot to ensure at least
one device is connected. Launch your browser and access the
Internet.
3
6
※ The password is case-sensive. Please type it carefully.
0=#zero, O=alphabet, 5=#five, S=alphabet,
8=#eight, B=alphabet I=alphabet “eye”, 1=#one,
l=Small “el”, L=Capital “el”
Guide to leers/numbers on the password label:
a. On your computer, view the list of available Wi-Fi networks.
b. Select the Wi-Fi SSID (Network Name) displayed on the label
underneath the mobile hotspot LCD screen, and connect to it.
c. When prompted, enter your Wi-Fi password as it appears on the
label underneath the mobile hotspot LCD screen --or -- it is printed
inside the baery compartment of your mobile hotspot.
1

Hotspot Displays 'Insert SIM', And/Or Will Not Charge Or Power On
- When the mobile hotspot does not power on
- When the mobile hotspot displays “Insert SIM”
- When the mobile hotspot does not indicate that the baery is charging
⇒ Remove the SIM card, wipe off the metal contacts with clean cloth,
and reinstall it.
Li up the baery cover from the boom of the mobile hotspot,
then remove the baery.
Remove the SIM card by sliding in the direcon of the arrow
Wipe off the metal contacts with so clean cloth
Insert the SIM card and baery with the contacts located against
the metal springs and press the baery down in the case. Line the
baery cover up correctly and press gently to close the case.
7
Troubleshoong

1) Type “192.168.0.1” into the address bar of your web browser.
2) Type “admin” to login to the administraon page. The entry field is
located on the right side of the screen.
⇒Use Manual Search to enable your hotspot to manually search for a
cellular carrier network signal.
Click “Sengs” on the menu bar.
Access the mobile hotspot configuraon page from a device that is
acvely connected to the hotspot.
Hotspot Displays 'Limited Service' And/Or Has No Signal Strength
- When the mobile hotspot has no signal.
- When the hotspot displays "limited service".
8
Troubleshoong

1. Click 3G Sengs → 2. “Network Select”→ 3. Select the buon for
“Manual” under “Band Selecon Mode” → 4. Click “Apply“
Wait a moment for the network to appear in the drop-down box.
Select the name of the cellular carrier network that begins with
“Available” from the drop down box list. Then click apply.
1
2
3
4
9
Troubleshoong

Click “Apply” under “WAN Connecon Mode” on the same screen.
“Connected” will be displayed on the upper right of the screen once the
connecon is established.
5
6
*If you are traveling to mulple countries and completed this Manual
Search trouble shoong, you need to set the “Band Selecon Mode” back
to “Automac” once you enter a different country.
10
Troubleshoong

Click “Sengs” on the menu bar.
12
①3G Sengs ②APN Sengs ③Switch to “Manual APN”
④Click “Add”
1
2
3
4
Troubleshoong

Fill in the rows designated below by referring to the “APN Info”
slip included in the pouch. “User Name” and “Password” are not
necessary when they are not specified on the APN Info slip.
⑤ Click "Set Default" when you are finished
①Profile Name ②APN ③User Name* ④Password*
Click the “Home” icon → click “Connect”
“Connected” will be displayed on the upper right of the screen once
the connecon is established.
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7
1
1
2
2
3
4
5
13
Troubleshoong

Hotspot Does Not Prompt You For A Password And/Or Connect Aer Reset
iPhone/ iPod Touch /iPad
Mac OS
1. Click the Apple menu ⇒“System Preferences...” ⇒“Network“
2. Click “Wi-Fi “(or Airport) ⇒“Advanced...”
3. Click the network name that starts with “uFi_”in the “Preferred
Networks “list.
4. Click “－“⇒“OK “
5. Set up the Wi-Fi connecon (See page 6, How To Connect To The
Internet).
- When you sll cannot connect over Wi-Fi aer reseng the mobile hotspot
- When your device does not ask you for a password when trying to connect
to the mobile hotspot
① Under sengs ⇒Wi-Fi ⇒select the network hotspot SSID
② Tap the buon labeled "Forget this network"
③ Tap "Forget"
⇒Delete the Wi-Fi history and re-establish the connecon.
1
2
3
14
Troubleshoong
④Re-establish Wi-Fi connecon by
selecng "Sengs" ⇒ "Wi-Fi" ⇒
"On" ⇒Select the SSID and enter
the password

Android
XP
1. “Sengs“⇒ “Wireless and network“⇒ “Wi-Fi sengs“⇒Turn ON “Wi-Fi“
2. Select the SSID (Network name)
3. Enter the password → Connected
Press and hold the network name
Tap the buon “Forget Network”
12
15
VISTA/ 7
1. “Start“⇒ “Control Panel“
4. Choose “Wireless Networks” tab and select the network name that starts
with “uFi_“in preferred networks, then click “Remove”.
5. Set up the Wi-Fi connecon (See page 6, How To Connect To The Internet)
4. Select the network name that starts with "uFi_", then click "remove"
5. Set up the Wi-Fi connecon (See page 6, How To Connect To The Internet)
1. "Start" -> "Control Panel"
2. Select "Network and Sharing Center"
3. Click on "Manage Wireless Networks"
2. Select “Network Connecon”
3. Select Wireless Network Connecon “, right click it and select “Properes”.
Troubleshoong

Frequently Asked Quesons
Does the MF60 work on boats and cruises?
The service for the MF60 is provided from land based cellular
towers. While on cruises, mobile hotspot cannot reach cellular
towers. You will have to rely on the Wi-Fi hotspots provided by
the cruise ship during this me.
When does the MF60 go into Sleep Mode? How do I wake it up?
If no user connects to the MF60 for over 10 minutes, the device
will enter sleep mode and the LED light will turn off. In the sleep
mode, the Wi-Fi funcon will be disabled. To wake up MF60,
press and hold the Power buon.
How long can I use MF60?
MF60’s standby me is approximately 100 hours and working
me is approximately 4 hours. Please note that the device’s
standby and working me are only for reference, and based on
ideal working environment.
How do you do a hard reset on the MF60?
Please remove the SIM and the baery. Then, plug in the micro
USB cable into the mobile hotspot, and plug the other end into a
computer or a wall socket. Aer about 15 seconds you should
see "no baery" on the LCD screen. If you do not see "no
baery" please contact us, as this process should reset the
hotspot and make is useable. Aer the ZTEMF60 Mobile Hotspot
has reset, please reconfigure it (refer to page 11).
What is XCom Global's Fair Usage Policy?
Fair Usage Policies are implemented by Internet Service
Providers (ISPs) in order to apply a bandwidth cap to a user when
a channel shared by many users becomes overloaded or may
already be overloaded. These caps vary by carrier and the terms
and implementaon of the policies are under the ISP’s control.
We recommend avoiding certain things that commonly use large
amounts of data: streaming video websites and services, cloud
based backup or online storage applicaons, and applicaons
that send or receive data automacally including backup and
update services.
XCom Global cannot always override any applicaon of a Fair
Usage Policy. If you exceed an ISP's Fair Usage Policy, they may
throle your usage by liming your data allowance or shung
down your access for a period of me. This excessive data usage
may not result in any addional costs for your rental, but can
limit your actual data usage.
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Returns
A pre-paid return envelope and shipping label is included with all shipments to a U.S.
shipping address. Upon returning from your trip, send the XCom Global Mobile
Hotspot in this envelope within one business day of your return to the U.S.
Address:
5910 Pacific Center Blvd, Suite 320 San Diego, CA 92121
We have made it easy for you to contact us no maer where you are! If you are
traveling internaonally, use our local toll-free numbers below from a local line.
For countries not listed, use the internaonal operator to place a collect call to the
U.S. at 1.877.520.8242. You can also e-mail us at [e-mail]
24/7 Live Support

XComGlobal.com