ZyXEL Communications NWA-3500 User manual

www.zyxel.com
www.zyxel.com
NWA-3500/NWA-3550
802.11a/g Dual Radio Wireless Business AP
802.11a/g Dual Radio Outdoor WLAN Business AP
Copyright © 2009
ZyXEL Communications Corporation
Firmware Version 3.7
Edition 2, 8/2009
Default Login Details
IP Address http://192.168.1.2
Password 1234

About This User's Guide
NWA-3500/NWA-3550 User’s Guide 3
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the NWA using the web
configurator. You should have at least a basic knowledge of TCP/IP networking
concepts and topology.
Related Documentation
•QuickStartGuide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
Note: It is recommended you use the web configurator to configure the NWA.
• Support Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com for additional support documentation and
product certifications.
User’s Guide Feedback
Help us help you. Send all User’s Guide-related comments, questions or
suggestions for improvement to the following address, or use e-mail instead.
Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: [email protected]

About This User's Guide
NWA-3500/NWA-3550 User’s Guide
4
Customer Support
In the event of problems that cannot be solved by using this manual, you should
contact your vendor. If you cannot contact your vendor, then contact a ZyXEL
office for the region in which you bought the device. See http://www.zyxel.com/
web/contact_us.php for contact information. Please have the following information
ready when you contact an office.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.

Document Conventions
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Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your NWA.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The NWA-3500 or the NWA-3550 may be referred to as the “NWA”, the
“device”, the “system” or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.

Document Conventions
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Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The NWA icon is
not an exact representation of your NWA.
Table 1 Common Icons
NWA Computer Notebook
Server Printer Telephone
Switch Router Internet Cloud
Firewall DSLAM Wireless Signal

Safety Warnings
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Safety Warnings
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on top of the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• ONLY qualified service personnel should service or disassemble this device.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right
supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power
source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order
a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning. (Note: The NWA is an indoor device.)
• Antenna Warning! This device meets ETSI and FCC certification requirements when using
the included antenna(s). Only use the included antenna(s).
• If you wall mount your device, make sure that no electrical lines, gas or water pipes will
be damaged.
• The PoE (Power over Ethernet) devices that supply or receive power and their connected
Ethernet cables must all be completely indoors.
• Please select an antenna that conforms with your local radio regulations. ZyXEL bears no
responsibility whatsoever for cases of illegal installation.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.

Safety Warnings
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Contents Overview
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Contents Overview
Introduction ............................................................................................................................ 21
Introducing the NWA ................................................................................................................. 23
The Web Configurator ............................................................................................................... 37
Tutorial ....................................................................................................................................... 41
The Web Configurator ...........................................................................................................81
Status Screens .......................................................................................................................... 83
Management Mode .................................................................................................................... 87
AP Controller Mode ................................................................................................................... 93
System Screens ...................................................................................................................... 109
Wireless Configuration ............................................................................................................ 119
SSID Screen ............................................................................................................................ 145
Wireless Security Screen ........................................................................................................ 155
RADIUS Screen ....................................................................................................................... 169
Layer-2 Isolation Screen .......................................................................................................... 173
MAC Filter Screen ................................................................................................................... 179
IP Screen ................................................................................................................................. 183
Rogue AP Detection ................................................................................................................ 187
Remote Management Screens ................................................................................................ 195
Internal RADIUS Server .......................................................................................................... 209
Certificates ............................................................................................................................... 217
Log Screens ............................................................................................................................ 235
VLAN ....................................................................................................................................... 245
Load Balancing ........................................................................................................................ 265
Dynamic Channel Selection .................................................................................................... 271
Maintenance ............................................................................................................................ 275
Troubleshooting and Specifications .................................................................................. 287
Troubleshooting ....................................................................................................................... 289
Product Specifications ............................................................................................................. 297
Appendices and Index .........................................................................................................303

Contents Overview
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