3M XT-1 User manual

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3M Building and Commercial Services Division
3MTM Wireless Communication System Model XT-1
Store Manager Operating Instructions

Table of Contents
3M™ Wireless Communication System Model XT-1
Store manager Operating Instructions
November 2011 - Revision 1.8
i
Table of Contents
OVERVIEW 1
Safety Information 1
Safety Rules 1
Intended Use 1
Signal Words 1
Product Safety Labels 1
System Warnings 2
Other Conventions 2
Important Notes and Notes 2
FCC and Industry Canada Information 3
CONFIGURATION 5
Enter Configuration Mode 5
Navigating the Base Station Display 5
Interpreting Display Information 5
Buttons
6
Configuring with a Computer 7
Logging into the Base Station with a PC 8
Change Basic Volume Settings 8
Inbound Microphone Volume 8
Outbound Talk Volume 9
Vehicle Alert Volume 9
Outbound Greeter Message Volume 9
Change the Monitor Volume 9
Inbound Listen 10
Outbound Talk 10
Vehicle Present 10
Vehicle Approach 11
Page Messages 11
Greeter Messages 11
Change the Night Volume 12
Registering Headsets 12
Add Headsets 12
Remove Headsets 13
List All Headsets 13
Resetting Inactive Days 13
Checking Headset Software Revision 13
Change Noise Reduction Level 13
Inbound Microphone Noise Reduction Level 14
Acoustic Echo Canceller 14

Table of Contents
3M™ Wireless Communication System Model XT-1
Store Manager Operating Instructions
November 2011 - Revision 1.8
ii
Set System Date and Time 14
Change Global Settings 14
Text and Audio Prompts Language 14
Drive Thru Audio Duplex Mode 15
Page Channel Heard by Order Taker 15
Number of Base Stations at this Site 15
Store is Now Closed Prompt 16
Pull Ahead Prompt 16
Customer Order Point Prompt Language 17
Order Point TALK with No Vehicle 17
Order Takers and Page Messages in Cross Lane Mode 17
Detector Type 18
Kitchen Noise Reduction 18
Order Taking Modes Setup 19
Change Site Scheduling 20
Regular Site Schedule 20
Holiday/Exception Schedule 20
Change Site Information 21
Change Self Monitoring 21
Change Passcodes 21
User Passcodes 21
Two Base Station Setup 22
Installer Setup 22
Load Installation Settings 22
Save Installation Settings 23
Technical Service Message 23
Reset Timer Database 23
Factory Setup (Restore Factory Defaults) 23
Create and Load Templates 24
Reboot System 24
Check the Revision Levels 24
Activate the Backup Intercom 24
OPERATION 25
Headsets
25
Overview 25
Component Identification and Description 25
Indicator Light Modes 26
Fitting the Headset 26
Replace the Battery 27
Out of Range 28
Cleaning
28
Base Station Setup 29
Navigating in the Base Station in Run Mode 29
Change Order Taking Mode 29
Explanation of Order Taking Modes 30
Listen: Auto, Manual, and Always On 30
Talk: Manual Latching, Push to Talk, Automatic 30

Table of Contents
3M™ Wireless Communication System Model XT-1
Store Manager Operating Instructions
November 2011 - Revision 1.8
iii
Automatic Standby: On and Off 31
Vehicle Detector: Presence or Ignored 31
Order Point: Used or Not Used 31
Which Order Taking Mode to Select 31
Change Lane Mode 31
Split Lane
32
Cross Lane
32
Change Volume Mode 32
MAINTENANCE 33
Headset
33
Replacing the Ear and Headband Pads 33
Battery Charger 33
Location 33
Cleaning the Contacts 33
Batteries 34
Care, Handling and Storage 34
Low Battery Message 34
Charging Batteries 34
Disposing of Batteries 34
Making Sure Batteries are Ready for Use 35
Important Information about Rechargeable Batteries 35
TROUBLESHOOTING 37
Headset Indicator Lights 37
General Troubleshooting 38
Battery and Battery Charger Troubleshooting 39
APPENDIX: DECLARATION OF CONFORMITY 40
APPENDIX: BASE STATION SPECIFICATIONS 41
Physical
41
Electrical
41
Functional
41
APPENDIX: GREETER MODULE 42
Greeter Setup 42
Enter the Greeter Configuration Menu 42
Message Activation 43
Record Message 43
Choose Headsets Messages Playback To 45
Message Daypart Definitions 45
Greeter Message Properties 46
Change Playback Delay Time 46
Change Playback Mode 46
Set Greeter Playback through Headsets 46
Set Playback through Monitor 47
Turn on Tone to Headsets During Greeter Playback 47
Turn on Restaurant Closed Playback Message 47

Table of Contents
3M™ Wireless Communication System Model XT-1
Store Manager Operating Instructions
November 2011 - Revision 1.8
iv
Turn on External Detector Playback Message 48
Greeter Revision
48
Alert & Reminder Message Properties 48
Alert Message External Trigger Inputs 49
Message Names 50
Dual Lane Systems - Lane 2 51
Tandem Pull Ahead Playback Message 51
Greeter Setup (For Systems with V2, V3, or V4 Base Station software) 52
Greeter Setup (System Defaults) 53
Greeter Setup (Customer Settings) 54
Greeter Setup (Example Settings) 55
APPENDIX: TIMER MODULE 56
Overview of the Timer 56
Gathering and Storing Data 56
Accessing Timer Data 56
Access the Timer Menus 56
Configuring the Timer System 56
Drive-thru Template 56
Customizing Names 57
Set Input Source Names 57
Report Group Names 58
Day Part Names 58
Shift Names 58
Setting up Time Reports 58
Set Goal Times 58
Set Valid Times 59
Time Definitions 59
Detection Type 60
Threshold Minimum and Maximum 60
Report Groups 61
Remote Displays 61
Running Time
61
Percent Attained to Goal 62
LED Detector Indicators 62
Global Settings 62
Idle Time Before Resync 63
Point to Point Idle Time 63
Timer Email Triggers (Future Use) 63
System Configuration 64
Viewing Time Reports 64
INDEX 66

3M™ Wireless Communication System Model XT-1
Store Manager Operating Instructions
November 2011 - Revision 1.8
Page 1 of 65
Overview
Overview
Safety Information
Safety Rules
Read, understand, and follow all safety information contained in these instructions prior to installation and
operation of the 3M™ Wireless Communication System Model XT-1. Failure to follow all instructions listed
could result in electrical shock, fire and/or other personal injury. Retain these instructions for future reference.
Intended Use
The 3M™ Wireless Communication System Model XT-1 is intended for use to provide 2-way radio-
frequency audio communication in quick service drive-through restaurants and convenience stores.
The system must be installed as specified in the 3M™ Wireless Communication System Model
XT-1 Installation Instructions and operated as specified in 3M™ Wireless Communication
System Model XT-1 Store Manager Operating Instructions in quick service drive-through
restaurants and convenience stores. It has not been evaluated for other uses or locations.
Signal Words
Explanation of Signal Word Consequences
WARNING: Indicates a potentially hazardous situation,which, if not avoided,
could result in death or serious injury and/or property damage.
CAUTION: Indicates a potenially hazardous situation, which, if not avoided
may result in minor or moderate injury and/or porperty damage.
CAUTION: Indicates a potentially hazardous situtation, which, if not avoided,
may result in property damage.
Product Safety Labels
Explanation of Product Safety Labels
Attention: Read accompanying documentation
Warning: Risk of Eletric Shock

3M™ Wireless Communication System Model XT-1
Store Manager Operating Instructions
November 2011 - Revision 1.8
Page 2 of 65
Overview
System Warnings
WARNING
To reduce the risks associated with hazardous voltage
 • Disconnect power to the receptacle before installing or removing the Base Station
Power Supply. When removing receptacle cover screw, cover may fall across plug
pins or receptacle may become displaced. Use only with duplex receptacle having
centre screw. Secure unit in place by receptacle cover screw.
 •  If power supply is supplied with a grounding pin, connect directly to a grounding
receptacle - 3 prong.
To reduce the risks associated fire & property damage:
 • Do not open, crush, expose to heat above 200 °F or incinerate the battery.
 • Always replace batteries, battery chargers and power supplies with 3M approved
units acceptable for use in this system to avoid system function & safety concerns.
 •  Do not modify this 3M™ Wireless Communication System Model XT-1. Install only
3M provided components. Use only 3M approved system replacement parts.
CAUTION
To reduce the risk of associated with environmental contamination due to battery
pack and to lead in the solder:
 • Dispose of batteries, power supplies, battery charger and base station in
accordance with federal, state & local requirements. If preferred, returned these
components to 3M service centre for disposal.
Other Conventions
Important Notes and Notes
Imporant Note:
It is strongly recommended that you pay attention to information inside of an
“Important Note:” box.
Note:
You may find information inside of a “Note:” box helpful.

3M™ Wireless Communication System Model XT-1
Store Manager Operating Instructions
November 2011 - Revision 1.8
Page 3 of 65
Overview
FCC and Industry Canada Information
Note:
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
Note:
This Class A digital apparatus also complies with Canadian ICES-003.
Note:
This Product contains an intentional radiator operating at 2.4GHz.
FCC and IC Identifiers:
Headset:
FCCID : VJV-9008323
IC : 7330A-9008323
Base Station:
FCCID : VJV-9008251
IC : 7330A-9008251
Note:
Modifications to this device shall not be made without the written consent of 3M Company.
Unauthorized modifications may void the authority granted under Federal Communication Rules and
Industry Canada Rules permitting the operation of this device.