3M G5 Service manual

Technical Bulletin #161 Release B 1
3M™ Drive-Thru Systems
Upgrading from 3M™ Wireless Communication System, Model XT-1 Basestation
to 3M™ Drive-Thru Basestation G5
Overview
This document describes and illustrates the steps involved to successfully replace a 3M™ Wireless Communication
System, Model XT-1 basestation with a 3M™ Drive-Thru Basestation G5, in sites using a single lane drive-thru
operation. For the remainder of the document:
• 3M™ Wireless Communication System, Model XT-1 basestation will be referred to as XT-1 Basestation, and
• 3M™ Drive-Thru Basestation G5 referred to as G5 Basestation.
Pre-Requisites
1. Interview the Store Manager and verify they are currently NOT experiencing any issues with their 3M Drive-Thru
equipment. If they are, these issues need to be resolved before conducting the Basestation upgrade.
2. Use the Pre-Installation Checklist to capture ALL information related to Store Operation and Greeter functionality
by:
• Checking and writing down the current settings from the XT-1 Basestation.
• Inspecting the XT-1 basestation for all connected peripherals (Timers, Greeters, External or Internal Vehicle
Detectors, Pre-Approach Loops, etc.).
• Interviewing the Store Manager for any desired changes in operation (such as OT Modes, Range, etc).
3. Verify the cable to the outside Order Post is in good condition.
4. Inspect the Order Post to verify the speaker and microphone are properly positioned in the order post and that
the 3M™ Acoustic Kit has been properly applied inside the order post.
Important Notes
1. The G5 Basestation allows for ONLY ONE internal Vehicle Detector Board per Lane (for the Order Point Loop).
If the current XT-1 Basestation has more than one Internal Vehicle Detector Board, ALL but one (the Vehicle
Detector Board connected to the Order Point) MUST be replaced with External Detectors.
2. The Greeter functionality is built into the G5 Basestation.
3. All G5 Basestation configurations will have to be manually entered either via the Basestation’s Front Panel (Key-
pad and LCD Screen) or the Basestation’s Web Server. Any Configuration File you may have exported from the
XT-1 Basestation CANNOT be imported/loaded onto the G5 Basestation.
Technical Bulletin #161
Release B, January 2017
3M™ Drive-Thru Basestation G5

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3M™ Drive-Thru Systems
Process
It is recommended you follow the steps outlined below to successfully upgrade from the XT-1 Basestation to the G5
Basestation.
1. Disconnect and remove the XT-1 Basestation from the wall.
2. Mount the G5 Basestation to the wall.
3. Re-wire Lane1 - Speaker, Microphone, Induction Loop to the G5 Basestation.
4. Install Vehicle Detector Board and any External Antennas.
5. Timer Greet Event.
6. Wire any external button to Change Order Taking Modes, SPLIT/CROSS, or DAY/NIGHT.
7. Wire any Alert Message Triggers.
8. Power up the G5 Basestation.
9. Register G5 and/or XT-1 Headsets to the G5 Basestation.
10. Connect to G5 Basestation Web Server (for configuration).
11. Configure G5 Basestation for Store Operation, Greeter, Alert and Reminder functionality.
12. Save the current G5 Basestation settings.
G5 Basestation Wiring Terminals - Reference
The labels on the illustration below correspond to the recommended steps listed above to properly migrate from XT-
1 Basestation to the G5 Basestation as outlined in the remainder of this document.
3
3
4
5,6 & 7
8
10
1 & 2

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Disconnect and Remove the XT-1 Basestation From the Wall
Remove the Basestation Cover
1. Loosen the two screws located at the bottom of the cover.
2. Lift the cover upward and away. The display and keypad remain with the base, not with the cover.
3. Disconnect power from the basestation.
Disconnect Wires Terminating on the XT-1 Basestation
1. Disconnect wires, one at a time, from the phoenix connectors on the XT-1 basestation.
2. Make sure you label each wire so you know what terminal they connect to.
For example: MEN SKR +, or MEN SKR -, or GND or MIC+ or MIC- etc.
This should not be required if you have followed 3M’s guidelines on properly terminating color coded cables to
terminals on the XT-1 Basestation.
a. Blue & White -> Order Point Speaker
b. Red & Black +Shield -> Order Point Microphone + GND
c. Green & Yellow -> Loop terminals on Vehicle Detector board (If using Internal Vehicle Detector)
Disconnect All Range Extenders
Disconnect all Omni-Directional or Patch antennas connected to the XT-1 Basestation.
Disconnect All External Momentary Closed Switches That May Have Been Installed
• To change Order Taking Modes, SPLIT/CROSS, or DAY/NIGHT or to
• To sources of External relays (such as the Main door or Cooler/Fridge door) that trigger Alert Messages
These external switches are usually labeled (on the wall). It is important that while re-wiring, the same functionality
(relative to each switch) be maintained.
Remove the XT-1 Basestation Off the Wall
Detach the XT-1 basestation off the wall by removing the 4 screws.· Set XT-1 basestation aside.
Screws Screws

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Mount the G5 Basestation to the Wall
The G5 Basestation can be mounted in the same place as the current XT-1 Basestation. You may use either the Top
or Bottom two mounting screws of the existing XT-1 Basestation to hold the G5 Basestation on the wall.
Which one you choose depends on where the cut-out in the wall that feeds the cable is located. It also depends on
there being sufficient cable length to terminate the Speaker, Microphone, Induction Loop and Timer wires (ex:
Receiving Greet Event from the basestation or Providing Vehicle Detect to the basestation).
Once this is completed you will need to drill the remaining two holes (if necessary) to secure the G5 basestation to
the wall.
IMPORTANT NOTE
i
If the current cable lengths terminating on the XT-1 Basestation are not long enough to re-wire the G5
Basestation, you may have to pull new cable. If you are short by a few inches, you may splice in sufficient length
of wire from an another spool of 3M Cable. Make sure that the point where you connect the two wires (or
splice) is properly insulated with Electrical Insulation Tape and/or securely held with wire nuts. This ensures
against any accidental grounding of the wires.

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Re-Wire Lane 1- Speaker, Microphone, Induction Loop to the G5 Basestation
Follow the illustration below to wire the Order Point Speaker, Microphone, Induction Loop, and Monitor Speaker (if
applicable).
IMPORTANT NOTE
i
If the current wires do not extend out to the terminals on the G5 Basestation, you may splice in sufficient length
of wire from an another spool of 3M Cable.
Make sure the point where you connect the two wires (or splice) is properly insulated with Electrical Insulation Tape
and/or securely held with wire nuts. This ensures against any accidental grounding of the wires.

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Install Vehicle Detector Board and Any External Antennas
Install Vehicle Detector Boards
The G5 Basestation can accommodate up to TWO vehicle detector boards and these MUST be connected to the
Order Point induction loops. Follow the procedure below to install them into the G5 basestation.
• Align the bottom of the vehicle detector board with the installation slot.
• Slide the top edge of the board between the back of the basestation and the two raised tabs.
• Install and gently tighten the screw.
• Carefully install the three wires between the vehicle detector board and the basestation board. The left-to-right pin
order is the same on both boards: the left pin on one corresponds to the left pin on the other.
• Configure the dip switches, if required, according to the table on the circuit board and your needs.
Dip Switch Settings

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Install External Antenna(s)
If the store currently uses an External Antenna (either Omni-Directional or Patch Antenna), it is assumed that the
location of the external antenna is not going to change.
Follow the steps below to re-connect the existing external antenna.
a. Remove the external antenna cable from the XT-1 Basestation at the antenna connector.
b. Remove either the left or top antenna on the G5 Basestation.
IMPORTANT NOTE
i
DO NOT use a tool to tighten the pigtail to the Base Station; leave the connection finger tight.
c. Connect the external antenna cable removed from the XT-1 Basestation to the G5 Basestation antenna connec-
tor in the spot where the antenna was just removed.
G5 Basestation Antenna

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Timer Greet Event
The Timer Greet Event is extracted from the XT-1 Basestation using any one of the following procedures.
a. Using TALK and GND on the XT-1 Basestation
b. Using a combination of XT-1 Basestation’s
• TALK and GND
• 3rd Detector Relay on top of the XT-1 Basestation and
• The Auxiliary Relay #3 and it’s COM
c. Using XT-1 Basestation’s Menu Board Speaker terminals (MEN SKR+ and MEN SKR-)
To extract the Greet Event from the G5 Basestation, connect the wires from the Timer system to GPIO11 and GND1
as illustrated.
IMPORTANT NOTE
i
GENERAL PURPOSE INPUT/OUTPUTS (GPIOs):
The G5 Basestation provides 16 configurable logical Inputs and Outputs.
All Inputs and Outputs are Active Low and are factory set to the following signals in the table above.
You can reassign any of these GPIOs to output or take as input a different signal via Digital IO Setup in the
System Menu.
To Timer System

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Wire Any External Button to Change Order Taking Modes, SPLIT/CROSS, or DAY/NIGHT
Connect using the following GPIOs to re-wire external buttons:
Change Order Taking Modes --- GPIO2 and GND0
Split/Cross --- GPIO1 and GND0
Day/Night --- GPIO3 and GND0
Wire any Alert Message Triggers
The Greeter functionality is built into the G5 Basestation Model G5B1. The user can play back a Greet message to the
customer at the Order Point and/or play a Reminder message at a scheduled time of day. The user can also program
the system to playback an Alert message whenever an external event occurs, such as Opening the Back Door or
Opening the Refrigerator.
You can configure any of the 16 GPIOs on the G5 Basestation Model as ALERT Message Trigger Inputs. For example,
if you chose to wire the back door sensor to GPIO7 and GND0, any time these two pins are shorted the ALERT
message assigned to this input (such as Back Door Open) will play on each headset configured to play the ALERT
Message.
See Illustration below:
IMPORTANT NOTE
i
Programming the G5 Basestation to play the Alert Message and configuring which Headsets you want the G5
Basestation to play this message on will be covered later in this document.

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Power Up the G5 Basestation and Close the Basestation Cover
You may now power up the system by plugging in the Power Supply’s barrel connector to the 12V input terminal on
the G5 Basestation, as illustrated:
To replace the basestation cover:
-Verify there are no obstructions (tools, etc.)
in the way of the cover being closed.
-Align the top edge of the cover with the
base.
-Swing the bottom half of the cover down
into place and gently push it against the
base until it locks into place.
-Tighten the two screws located at the
bottom of the cover.
Register (G5 and/or XT-1) Headsets to the G5 Basestation
In order to register headset(s) to the G5 Basestation, you will have to:
-Enter the Configuration mode on the Basestation
-Register headsets from the Registration option on the System Menu
Enter Configuration Mode
Configuration mode is a passcode-protected area that contains most of the configuration options for the G5
Basestation system. Using the access provided for users, it is possible to set up all of the functionality of the system.
To enter the configuration mode:
1. From the Run mode screen, enter your user passcode.
2. Press Mode. The display will show the user name and ID number
(e.g., Installer1ID = 1 or User1ID = 1)
3. Press Mode again and the system will display the Main Menu with options to select System Menu or Greeter
Menu.
4. Use keypad’s arrow keys to navigate to System Menu and press Enter.

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IMPORTANT NOTE
i
The default Installer password is 12345 and the default User password is 1234.
Register Headset(s):
From the System Menu
-Select 04 Registration > 1 Add New Headsets.
-Power on the XT-1 headset when prompted. Insert the battery into the G5 headset to automatically power on
the headset.
-Wait up to two minutes for {Headset xxxxxxx Has Been Registered!} to appear at the bottom of the display.
-Repeat the steps above for additional headsets.
-Press Mode when finished.
Connect to G5 Basestation Web Server (For Configuration)
Please refer to 3M Technical Bulletin 160 - Setting up communication via 3M™ Drive-Thru Basestation G5 Web
Server.
Configuring G5 Basestation for Store Operation, Greeter, Alert and Reminder Functionality
All G5 Basestation configurations will have to be manually entered. Any configuration files you may have exported
from the XT-1 Basestation cannot be imported/loaded onto the G5 Basestation.
Please refer to the:
• Previously completed Pre-Installation checklist and to the
•G5 Basestation Model G5B1-Installation Manual
•G5 Basestation Model G5B1-Operating Instructions
In order to:
• Configure G5 Basestation for Store Operation
• Configure Greeter functionality on G5 Basestation
• Configuring Reminder messages on G5 Basestation
• Configuring Alert messages on G5 Basestation
Save the Current G5 Basestation Settings
In order to save the current G5 Basestation settings, you will have to:
• Enter the Configuration mode on the basestation and get to System Menu – See “Enter Configuration Mode” on
page 10.
• Select 14 Installer Setup.
• Change the value for Save Installation Settings to Yes.

Commercial Solutions
3M Center, Building 220-12E-04
St. Paul, MN 55144 USA
Phone [phone]
Web 3M.com/Drivethru
© 3M 2017. All rights reserved.
3M is a trademark of 3M. Used under license in Canada.
Printed in USA. Please recycle. January 2017.
3M™ Drive-Thru Systems
Technical Information
The technical information, recommendations and other statements contained in this document are based upon tests
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