Aastra 6867i User manual

Idle
Off
No call activity on this line/call appearance.
Connected
Solid
A call is connected to the phone on this line/call
appearance.
Ringing
Fast Flash
A call is ringing in on this line/call appearance.
On Hold
Slow Flash
A call is on hold on this line/call appearance.
Slow Flash
You have a new message.
Rapid Flash
You have an incoming call.
Even Flash
One or more calls are on hold.
Left Softkeys
Bottom Softkeys
Presence
Goodbye/
Hangup
Hold
Options
Mute
Volume
Message Waiting
Indicator (MWI)
Directory
Navigation/Select
T ransfer
Conference
Callers List
Redial
Line/Call Appearance
Speaker/Headset
On Solid Speaker Mode
Slow Flash Headset Mode
Press the key once to access a list of recently dialed numbers. Use the
and navigation buttons to scroll through the entries and the button (or Dial
softkey) to redial the selected number. Press the key twice to call the last
dialed number.
1. Lift the handset, press a line key, or press the key.
2. Dial the number from the keypad and press the Dial softkey.
Place the handset on its cradle or press the key.
Lift the handset for handset operation or press the line key or key for
handsfree operation.
Press the key or Ignore softkey when the phone is ringing to ignore the
incoming call and (if configured) send the incoming call directly to voicemail.
1. To place a call on hold, press the key when connected to the call.
2. To resume the call, press the key again or press the line key
corresponding to the line where the call is being held.
When you activate mute, the Mute key light is on. Press the key to mute the
handset, headset, and speakerphone.
Press the keys during a call to change the volume at which you hear
the other parties in the call.
Press the keys when you are not on a call to change the volume of
the phone’s ringer.

The Home Screen displays the date and time along with various important status
messages. It is the default screen displayed when the phone is in an idle state.
The Detailed-View Call Screen brings into focus all the information available for a
specific call. It is the default screen displayed for all active point-to-point calls.
Line/Screen Name
Indicator
Date and Time
Phone/Line Status
Indicators:
Phone Locked
Do Not Disturb
Call Forward
Picture ID*
Call Status Indicators:
On Hold
Call Timer
Call Feature Indicators:
Left Softkeys
More Softkeys:
Dots indicate the number
Missed Calls
Voicemail
Status Messages
Incoming Call
Outgoing Call
Conference Call
TLS/SRTP
Encryption
Mitel Hi-QTM
Active VoIP
Recording*
of softkey “pages” and
their relative position.
Bottom Softkeys
* Requires additional configuration that is not part of Clearspan
Caller ID
The Line Selection Screen allows you to easily view the lines in use and select a
line to act upon.
Line Usage Indicators:
The Multi-View Call Screen allows you to manage your calls more efficiently when you
have more than one call in progress. It is particularly useful in transfer and conference
scenarios. All pertinent information from the Detailed-View Call Screen is also avail-
able on the Multi-View Call Screen but information for two remote parties can be seen
simultaneously.
Available Lines:
Displays a list of the
lines that are configured
on the phone. See UI
Navigation for more
details.
New Call Key:
When a line is not in use, a New Call key is available allowing you to dial out using the selected line.
Indicates the number of
connected calls on the re-
spective line or if the line
is in a incoming/outgoing
ringing state.
Incoming Call
Outgoing Call
Call Feature Indicators
TLS/SRTP
Encryption
Mitel Hi-QTM
Active VoIP
Recording*
Picture ID
Caller ID
* Requires additional configuration that is not part of Clearspan
Call Timer
Call Status Indicators:

UI navigation is easily performed using the navigation buttons located to the right of the LCD screen. The and navigation buttons are used to switch
to the different screens and the and buttons are used to highlight and scroll through the different lines/calls on the respective screen. The button
is used to activate a selection. The figure below provides a visual representation of the different screens and the UI behavior when a navigation button is
pressed.
NOTE: The Detailed-View Call Screen is only accessible when at least one call is in a ringing or connected state. Moreover, the Multi-View Call Screen is only accessible when
more than one call is a ringing or connected state.

The 6867i IP phone provides simple and convenient methods for transferring calls
and establishing conference calls.
NOTE: Transferring and conferencing can be initiated in both the Multi-View and Detailed-
View Call Screens.
1. Ensure you are on active call with the party you wish to transfer.
2. If you are already connected to the transfer recipient, press the and
navigation keys to highlight the recipient and press the key or Xfer softkey
to complete the call transfer.
OR
If you are not connected to the transfer recipient, press the key or Xfer
softkey, enter the recipient’s number, and press the Dial softkey. At any time, press
the key or Xfer softkey again to complete the call transfer.
1. Connect to the first party to include in the conference.
2. Press the key or Conf softkey.
3. Dial the number of the party to add to the conference.
4.Wait for the new party to answer and announce the conference.
5. Press the key or Conf softkey again. The conference is established.
6. To add more parties, repeat steps 2 through 5.
1. Press the Cancel softkey while the third party phone is ringing.
2. Press the Pickup softkey to reconnect to the original party.
You can use the Call Forward feature to automatically forward incoming calls to
another number.
1. Press the Call Forward softkey. The Call Forward screen displays.
2. Use the the and navigation buttons to select the options for All, Busy, or No
Answer call forwarding.
3. Press Save.
The Presence key is used to access the contact information screens, which provide
detailed information about respective Busy Lamp Field (BLF) or Speed Dial contacts.
1. On the Home Screen, press the key.
2. Press a left softkey that is configured with BLF or Speed Dial functionality. The
contact information screen will be displayed.
NOTE: To switch to another contact, simply press the desired BLF or Speed Dial softkey.
3. Press the button to place a call using the contact’s default phone number. If
you want to place a call to a different phone number for the contact (if applicable),
highlight the number using the navigation buttons, and press the key.
Directory Lookup allows you to search an LDAP or Outlook directory.
1. Press the key or Directory softkey to access the corporate directory.
2. Search for any name by entering letters using the phone’s keypad.
3. Press Lookup to retrieve a list of possible matching names. You can scroll up and
down in the list that is returned.
4. Press Dial to call the selected entry in the list. You can also press Display to
search for additional numbers available for the selected name, or Speed Dial to
add the number to your speed dial entries.
5. To exit the Directory, press Back and Cancel.
The Call Log contains the call history stored on the server.
1. Press the programmed Call Logs softkey.
2. Select Dialed, Received, or Missed.
3. Use the the and navigation buttons to scroll through the entries.
4. To view details such as the phone number and date/time of the call, press Display.
To dial an entry from the list, press Dial. To save a line item to the next available
speed dial code, press Add Speed.
You can access the call history stored on the phone.
1. Press the key to access the Callers List.
2. Select All, Missed, Outgoing, or Received.
3. Scroll through the list by pressing the and navigation buttons. If you would like
to view additional entry details, press the navigation button. Press the button
to place a call to the entry.