ABB Terra AC User manual

User manual
Terra AC
© Copyright ABB. All rights reserved - DRAFT

Copyright
All rights to copyrights, registered trademarks, and trademarks reside with their respective
owners.
Copyright ® ABB EV Infrastructure. All rights reserved.
2BCM.V3Y00.0-EN | 002 - DRAFT

Contents
1 About this document.......................................................................... 6
1.1 Function of this document...................................................................................................... 6
1.2 Target group...............................................................................................................................6
1.3 Revision history..........................................................................................................................6
1.4 Language.....................................................................................................................................6
1.5 Illustrations.................................................................................................................................6
1.6 Units of measurement..............................................................................................................6
1.7 Typographical conventions......................................................................................................7
1.8 How to use this document.......................................................................................................7
1.9 General symbols and signal words.........................................................................................7
1.10 Special symbols for warnings and dangers......................................................................... 8
1.11 Related documents................................................................................................................... 8
1.12 Manufacturer and contact data..............................................................................................9
1.13 Abbreviations............................................................................................................................. 9
1.14 Terminology................................................................................................................................9
1.15 Orientation agreements.........................................................................................................10
2 Description......................................................................................... 11
2.1 Short description..................................................................................................................... 11
2.2 Intended use..............................................................................................................................11
2.3 Type plate (Europe)..................................................................................................................11
2.4 Type plate (North America, Terra AC Wx-P8-xxxxx).......................................................... 12
2.5 Overview.................................................................................................................................... 13
2.5.1 Overview of the system..........................................................................................13
2.5.2 Overview of the EVSE, outside............................................................................. 14
2.5.3 Overview of the EVSE, inside................................................................................ 15
2.6 Options...................................................................................................................................... 16
2.6.1 Display....................................................................................................................... 16
2.6.2 EV charge cable, Type 2..........................................................................................16
2.6.3 Socket, Type 2.......................................................................................................... 16
2.6.4 EV charge cable, Type 1 (North America, Terra AC Wx-P8-xxxxx).................. 17
2.6.5 Load management ................................................................................................. 17
2.7 Control elements..................................................................................................................... 18
2.7.1 LED indicators..........................................................................................................18
2.8 Description of the mobile app for the EVSE ......................................................................19
2.8.1 General description of the lay-out of the mobile app..................................... 20
2.8.2 General description of the buttons and colors.................................................20
2.8.3 Overview of the menus...........................................................................................21
2.8.4 Overview of the error codes (Europe).................................................................22
2.8.5 Overview of the error codes (North America, Terra AC Wx-P8-xxxxx)..........22
Contents
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2.9 Description of the display screens (option).......................................................................23
2.9.1 Booting screen.........................................................................................................23
2.9.2 Standby/Idle screen............................................................................................... 23
2.9.3 Authorization screen.............................................................................................. 23
2.9.4 Preparing to charge screen...................................................................................24
2.9.5 Charging screen...................................................................................................... 24
2.9.6 Charging completed screen..................................................................................25
2.9.7 Fault detected screen............................................................................................ 25
3 Safety.................................................................................................. 27
3.1 Liability.......................................................................................................................................27
3.2 Responsibilities for the owner.............................................................................................. 27
3.3 Personal protective equipment............................................................................................ 28
3.4 FCC compliance statement................................................................................................... 28
3.5 Industry Canada compliance statement.............................................................................28
3.6 General safety instructions................................................................................................... 29
3.7 Safety instructions for use.................................................................................................... 29
3.8 Safety instructions during cleaning or maintenance.......................................................29
3.9 Signs on the EVSE................................................................................................................... 30
3.10 Discard the EVSE or parts of the EVSE............................................................................... 30
3.11 Special safety instructions (North America, Terra AC Wx-P8-xxxxx).............................31
3.11.1 Important safety instructions (North America, Terra AC Wx-P8-xxxxx)...... 31
4 Operation............................................................................................32
4.1 Prepare before use.................................................................................................................. 32
4.2 Energize the EVSE....................................................................................................................32
4.3 Connect the EVSE with the mobile app...............................................................................32
4.4 Start a charge session............................................................................................................ 33
4.4.1 EVSE with an EV charge cable...............................................................................33
4.4.2 EVSE with a socket..................................................................................................33
4.5 Stop a charge session.............................................................................................................33
4.5.1 EVSE with an EV charge cable...............................................................................33
4.5.2 EVSE with a socket................................................................................................. 34
4.6 Wrap the EV charge cable around the enclosure...............................................................35
5 Maintenance and cleaning................................................................36
5.1 Maintenance schedule............................................................................................................36
5.2 Clean the cabinet.....................................................................................................................36
5.3 Do a check on the cabinet...................................................................................................... 37
6 Troubleshooting................................................................................ 38
6.1 Troubleshooting procedure.................................................................................................. 38
Contents
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6.2 Troubleshooting table............................................................................................................38
6.3 De-energize the EVSE............................................................................................................. 40
7 Technical data....................................................................................41
7.1 EVSE Type..................................................................................................................................41
7.2 General specifications............................................................................................................ 42
7.3 Meter specifications for a MID certified EVSE (Europe)..................................................42
7.4 Ambient conditions.................................................................................................................42
7.5 Noise level................................................................................................................................. 43
7.6 Dimensions............................................................................................................................... 43
7.6.1 AC input with socket, cable Type 2......................................................................43
7.6.2 AC input with EV charge cable............................................................................. 44
7.6.3 Space requirements for installation................................................................... 44
7.7 AC input specifications.......................................................................................................... 45
7.7.1 General specifications........................................................................................... 45
7.7.2 AC input specifications (Europe).........................................................................45
7.7.3 AC input specifications (North America, Terra AC Wx-P8-xxxxx)..................45
7.8 AC output specifications....................................................................................................... 46
7.8.1 AC output specifications (Europe)......................................................................46
7.8.2 AC output specifications (North America, Terra AC Wx-P8-xxxxx)...............46
7.9 Specific power consumption specifications..................................................................... 46
7.10 Cleaning specifications..........................................................................................................46
Contents
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1 About this document
1.1 Function of this document
The document is only applicable for this EVSE (Terra AC), including the variants and
options listed in section 7.1.
The document gives the information that is necessary to do these tasks:
• Use the EVSE
• Do basic maintenance tasks
1.2 Target group
The document is intended for the owner of the EVSE.
For a description of the responsibilities of the owner, refer to section 3.2.
1.3 Revision history
Version Date Description
001 March 2020 Initial version
002 December 2020 Changes:
• Type plate
• Layout and description
of the mobile app
• Chapter 3.
• Technical data
Added description of the
screens of the optional
display.
1.4 Language
The original instructions of this document are in English (EN-US). All other language
versions are translations of the original instructions.
1.5 Illustrations
It is not always possible to show the configuration of your EVSE. The illustrations in
this document show a typical setup. They are for instruction and description only.
1.6 Units of measurement
SI units of measurement (metric system) are used. If necessary, the document
shows other units between parentheses () or in separate columns in tables.
About this document
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1.7 Typographical conventions
The lists and steps in procedures have numbers (123) or letters (abc) if the sequence
is important.
1.8 How to use this document
1. Make sure that you know the structure and contents of this document.
2. Read the safety chapter and make sure that you know all the instructions.
3. Do the steps in the procedures fully and in the correct sequence.
4. Keep the document in a safe location that you can easily access. This document
is a part of the EVSE.
1.9 General symbols and signal words
Signal word Description Symbol
Danger If you do not obey the instruction, this
can cause injury or death.
Refer to section
1.10.
Warning If you do not obey the instruction, this
can cause injury.
Refer to section
1.10.
Caution If you do not obey the instruction, this
can cause damage to the EVSE or to
property.
Note A note gives more data, to make it easier
to do the steps, for example.
- Information about the condition of the
EVSE before you start the procedure.
- Requirements for personnel for a proce-
dure.
- General safety instructions for a proce-
dure.
- Information about spare parts that are
necessary for a procedure.
- Information about support equipment
that is necessary for a procedure.
- Information about supplies (consuma-
bles) that are necessary for a procedure.
About this document
BCM.V3Y00.0-EN | 002 - DRAFT 7

Signal word Description Symbol
- Make sure that the power supply to the
EVSE is disconnected.
- Electrotechnical expertise is required,
according to the local rules.
- Alternating current supply
Note: It is possible that not all symbols or signal words are present in
this document.
1.10 Special symbols for warnings and dangers
Symbol Risk type
General risk
Hazardous voltage that gives risk of electrocution
Risk of pinching or crushing of body parts
Rotating parts that can cause a risk of entrapment
Note: It is possible that not all symbols are present in this document.
1.11 Related documents
Document name Target group
Product data sheet All target groups
Installation manual Qualified installation engineer
User manual Owner
Declaration of conformity (CE) All target groups
About this document
8BCM.V3Y00.0-EN | 002 - DRAFT

You can find all related documents here: https://new.abb.com/ev-charging/terra-
ac-wallbox.
1.12 Manufacturer and contact data
Manufacturer
ABB EV Infrastructure
Garage Hintzenweg 81
3068 AX, Rotterdam
The Netherlands
Contact data
The local representative of the manufacturer can give you support on the EVSE. You
can find the contact data here: https://new.abb.com/
1.13 Abbreviations
Abbreviation Definition
AC Alternating current
CAN Controller area network
CPU Central processing unit
DC Direct current
EMC Electromagnetic compatibility
EV Electric vehicle
EVSE Electric vehicle supply equipment
MID Measuring Instruments Directive
NFC Near field communication
NoBo Notified body
OCPP Open charge point protocol
PE Protective earth
PPE Personal protective equipment
RFID Radio-frequency identification
Note: It is possible that not all abbreviations are present in this
document.
1.14 Terminology
Term Definition
Network operating center
of the manufacturer
Facility of the manufacturer to do a remote check on
the correct operation of the EVSE
Cabinet Enclosure of the EVSE, including the components on
the inside
About this document
BCM.V3Y00.0-EN | 002 - DRAFT 9

Term Definition
Contractor Third party that the owner or site operator hires to do
engineering, civil and electrical installation work
Grid provider Company that is responsible for the transport and dis-
tribution of electricity
Local rules All rules that apply to the EVSE during the entire lifecy-
cle of the EVSE. The local rules also include the national
laws and regulations.
Open charge point proto-
col
Open standard for communication with charge sta-
tions
Owner Legal owner of the EVSE
Site operator Entity that is responsible for the day-to-day control of
the EVSE. The site operator does not have to be the
owner.
User Owner of an EV, who uses the EVSE to charge the EV
Note: It is possible that not all terms are present in this document.
1.15 Orientation agreements
D
C
B
X
Z
Y
A
A Front side: face forward to the
EVSE during normal use
B Left side
C Right side
D Rear side
X X-direction (positive is to the right)
Y Y-direction (positive is rearward)
Z Z-direction (positive is upward)
About this document
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2 Description
2.1 Short description
The EVSE (Terra AC) is an AC charging station that you can use to supply electricity
to an EV. The Terra AC offers tailor-made, intelligent and network charging
solutions for your company or home. The EVSE can connect to the internet via GSM,
WiFi or LAN.
2.2 Intended use
The EVSE is intended for the AC charging of EVs. The EVSE is intended for indoor or
outdoor use.
The technical data of the EVSE must comply with the properties of the electrical
grid, the ambient conditions and the EV. Refer to chapter 7.
Only use the EVSE with accessories that the manufacturer provides or that obey the
local rules.
The EVSE AC input is intended for a hardwired installation that complies with the
applicable national regulations.
Danger:
General risk
• If you use the EVSE in any other way than described in the related
documents, you can cause death, injury and damage to property.
• Use the EVSE only as intended.
2.3 Type plate (Europe)
XXX XXXX
TAC W22-[L]-WWYY-zxxxx
Cert. No. 0120/xxxxxxx
Checksum: xxxxxxxx
FW Version xxxxxx
Active energie Cl. B (1)
0.25-5(32)A
Weight: 3.0kg
3x220/380...3x240/415V-
Terra AC W22-T-RD-M-0
1000imp/kWh
2020-39
-30ºC-55ºC
50Hz
GAGC081280
George Hintzenweg 81,
3068 AX, Rotterdam,
The Netherlands
IP54
Made in China www.abb.com
A
B
C
D
E
F
G
I
H
J
K
L
N
M
Description
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A Brand
B Barcode with the serial number
C Barcode with the part number of
the EVSE
D Product model number
E MID accuracy class
F EVSE rating
G Address of the manufacturer
H CE mark
I MID mark and notified body
number
J MID certiicate number
K MID software checksum
L MID FW version
M Ingress protection rating
N Reference to the manual
Note: The data in the illustration is only an example. Find the type plate
on your EVSE to see the applicable data. Refer to section 2.5.2.
2.4 Type plate (North America, Terra AC Wx-P8-xxxxx)
SN: TACW7-[L]-WWYY-zxxxx
PN: XXXXXXXXXX
MODEL: Terra AC W7-XX-XX-XXX-X
TAC W7-[L]-WWYY-zxxxx
6AGC 081290
For use with electric vehicles
Pour utilisation avec des véhicules électriques
240V ~ / 60Hz 32A TYPE 3 -30ºC~50ºC
Ventilation Not Required Aucune ventilation requise
Raintight Étanche à la pluie Weight: 7.0kg
Dusttight Étanche à la poussière Poids: 7.0kg
A
B
C
D
E
F
G
H
A Serial number
B Part number of the EVSE
C Product model number
D Barcode with the serial number of
the EVSE
E Barcode with the part number of
the EVSE
F Power rating of the EVSE
G Ambient temperature
H Mass of the EVSE
Note: The data in the illustration is only an example. Find the type plate
on your EVSE to see the applicable data. Refer to section 2.5.2.
Description
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2.5 Overview
2.5.1 Overview of the system
E
A B
CD
G
F
A EVSE
B AC grid input
C EV
D Parking space
E RFID card or smartphone
F Structure to install the EVSE on
G EV charge cable
Part Function
EVSE Refer to section 2.2.
Structure To install the EVSE on and to keep the
EVSE in position.
AC grid input To supply the electricity to the EVSE
EV charge cable To conduct the charge from the EVSE to
the EV
EV The EV of which the batteries need to be
charged
Parking space Location for the EV during the charge
session
RFID card or smartphone To authorize the user to use the EVSE
Description
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2.5.2 Overview of the EVSE, outside
A
F
E
H
I
G
B C D
A Connection for the EV charge cable
B Openings for the smart meter
connections
C Opening for the Ethernet cable
D Opening for the AC input cable
E LED indicators
F Cabinet cover
G Enclosure
H RFID reader
I Type plate
Part Function
Connection for the EV
charge cable
To connect the EV charge cable
Openings Openings for the cables that go into the EVSE
LED indicators To show the status of the EVSE and the charge ses-
sion. Refer to section 2.7.1.
Cabinet cover To prevent a user to access the installation and main-
tenance parts of the EVSE
Enclosure To reduce the accessibillity of unqualified persons to
the inside of the EVSE
RFID reader To authorize the start or stop of a charging session
with an RFID card
Type plate To show the identification data of the EVSE. Refer to
section 2.3.
Description
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2.5.3 Overview of the EVSE, inside
A B
C
D
E
F
A Maintenance cover
B Ethernet connection
C Socket for a Nano-SIM card
D Smart meter connection
E Terminal block for the AC input
F Terminal block for the EV charge
cable or the socket
Part Function
Maintenance cover To prevent access to the electrical components of the
EVSE
Ethernet connection To connect the ethernet cable
Socket for a Nano-SIM
card
To connect the EVSE to the internet 3G/4G
Smart meter connection To connect the cables for RS485 and ModBus
Terminal block for the AC
input
To connect the AC input cable from the grid
Terminal block for the EV
charge cable
To connect the EV charge cable or the socket outlet
Description
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2.6 Options
2.6.1 Display
A
A Display
2.6.2 EV charge cable, Type 2
2.6.3 Socket, Type 2
A
A Socket
The socket for an EV charge cable Type 2 is available with or without a shutter.
Description
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2.6.4 EV charge cable, Type 1 (North America, Terra AC Wx-P8-xxxxx)
2.6.5 Load management
Load management makes sure that the available capacity of the building or home is
not exceeded. A number of devices share a grid connection, that has a maximum
capacity. The total power demand of the devices that use the grid connection must
not exceed the grid capacity.
The load management feature prevents that the system exceeds the grid capacity
and prevents damage of the fuses. At times when the current demand is high, the
EVSE decreases the output of current. The current will increase again when there is
availability on the grid.
Also, the load management feature makes sure that the available load is optimally
shared.
Description
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2.7 Control elements
2.7.1 LED indicators
A
B
C
D
E
A Error LED
B Charging LED
C Cable and car detection, and car
authorization LED
D Internet connection LED
E EVSE on/off LED
Table 1: Error LED
Status of the LED Status of the EVSE
On Error
Off No error
Table 2: Charging LED
Status of the LED Status of the EVSE
On EV is fully charged or has stopped
charging
Off Not charging
Flashing Charging
Description
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Table 3: Cable and car detection, and car authorization LED
Status of the LED Status of the EVSE
On A car is connected. The connection is au-
torized.
Off No car connected
Flashing A car is connected, waiting for authori-
zation
Table 4: Internet connection LED
Status of the LED Status of the EVSE
On Connected to the internet
Off Not connected to the internet
Flashing The internet connection is set up.
Table 5: EVSE on/off LED
Status of the LED Status of the EVSE
On The EVSE is on
Off The EVSE is off
Flashing The EVSE is in setup.
2.8 Description of the mobile app for the EVSE
The mobile app is this app:
ChargeSync APP
. The mobile app is available on the
Apple Store
and on the
Google Play Store
.
Description
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2.8.1 General description of the lay-out of the mobile app
9:41
My Chargers Bluetooth Connecting
TACW224179G4567
Unavailable
Functions Statistics
Schedule Load Balance Energy Plan
Carger Link Card Firmware update
Home Start charge Me
B
A
C
A Menu title
B Main screen area
C Navigation bars
Screen part Description
Menu title This area shows the current menu.
Main screen area This area shows information about the status of the
EVSE, the charge sessions and the available menus.
Navigation bars To navigate through the menus of the app and to use
the functions. For a description of the buttons, refer to
section 2.8.2.
2.8.2 General description of the buttons and colors
Button Name / color Description
Home To go to the main menu
Start button To start the charge session
Account button To go to the account menu, that has the
personal preferences and settings
Description
20 BCM.V3Y00.0-EN | 002 - DRAFT
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