ABB 83342-500 User manual

V1.0 │22.07.2015
ABB-Welcome
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IP-Gateway
83342-500
===E nde derLi ste für Tex tmarke C over== =

Operating Instructions
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1Information about the IP gateway.......................................................................................................................4
1.1 General information ...........................................................................................................................4
1.2 Structure of the manual......................................................................................................................4
1.3 Symbols in the manual.......................................................................................................................5
2Safety................................................................................................................................................................6
2.1 Intended use......................................................................................................................................6
2.2 Improper use.....................................................................................................................................6
2.3 Target groups and qualifications.........................................................................................................6
2.4 Liability and warranty.........................................................................................................................6
3Environment......................................................................................................................................................7
4Integrating mobile end devices with ABB-Welcome IP-Gateway..........................................................................7
4.1 System requirements.........................................................................................................................7
4.2 IP-Gateway start-up...........................................................................................................................8
4.2.1 Option 1: Commissioning with the Windows UPnP service..................................................................9
4.2.2 Option 2: Entering the IP address directly.........................................................................................11
4.3 Setup of the mobile devices with IP-Gateway....................................................................................13
4.3.1 Step 1:Registering and logging into myABB-LivingSpace portal........................................................13
4.3.2 Step 2: Connecting the IP gateway with the myABB-LivingSpace portal.............................................13
4.3.3 Step 3: Installing the "Welcome " app...............................................................................................14
4.3.4 Step 4: Coupling the IP gateway and "Welcome " app.......................................................................14
5General function of home page.........................................................................................................................16
5.1 General buttons in the configuration .................................................................................................16
5.2 Login...............................................................................................................................................16
5.2.1 RESET............................................................................................................................................17
6Configuration for IP Gateway............................................................................................................................18
6.1 Network information.........................................................................................................................18
6.2 "Network configuration" page ...........................................................................................................19
6.3 "Basic settings" configuration page...................................................................................................20
6.4 "Change password" configuration page ............................................................................................21
6.5 "Device settings" configuration page.................................................................................................22
6.5.1 Add device ......................................................................................................................................22
6.6 "Portal Login" configuration page......................................................................................................24
6.7 "APP Management" configuration page............................................................................................25
6.8 "Associated ComfortTouch 2.x" configuration page...........................................................................27
6.9 "Associated ComfortTouch 3.x" configuration page...........................................................................28
6.9.1 "Add user" configuration page..........................................................................................................29
6.10 "Import / Export configuration file" configuration page........................................................................31
6.11 "Firmware Update" configuration page..............................................................................................32
6.12 "NTP settings" configuration page ....................................................................................................33
6.13 "Versions Information" configuration page.........................................................................................34
7Configuration for Telephone Gateway...............................................................................................................35
8Integrating mobile end devices with the Welcome app.......................................................................................39
8.1 Android version 4.0 or higher............................................................................................................39
8.2 iOS version 4 or higher ....................................................................................................................40
9Network security..............................................................................................................................................41
10 Integrating a Busch-ComfortTouch®3.0 or higher.............................................................................................42
11 Technical data.................................................................................................................................................43
11.1 Overview table.................................................................................................................................43
11.2 Device connection / circuit diagram ..................................................................................................44
11.3 Dimensions / dimensional drawing....................................................................................................45
12 Product overview .............................................................................................................................................45
12.1 Device setup....................................................................................................................................45
13 Installation and electrical connection.................................................................................................................46
13.1 Requirements for the electrician.......................................................................................................46
13.2 Mounting .........................................................................................................................................46

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Operating Instructions
ABB-Welcome
Information about the IP
gateway
Operating Instructions
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1Information about the IP gateway
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1.1 General information
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Please read this manual through carefully and adhere to the information listed. This will ensure reliable operation
and long service life of your product.
For reasons of clarity this manual does not contain all the detailed information on all the models of the product,
nor can it take into consideration all conceivable circumstances related to installation, operation and maintenance.
If additional information is required or problems arise that are not dealt with in this manual, the necessary
information can be requested from the manufacturer.
The product has been constructed according to the latest valid regulations governing technology and is
operationally reliable. It has been tested and left the factory in a technically safe and reliable state. To maintain
this state for the period of its operation the specifications of this manual must be observed and adhered to.
Modifications and repairs to the product must only be undertaken if the manual expressly permits this.
It is only the adherence to the safety instructions and all safety and warning symbols in this manual that will
ensure the optimum protection of the user and the environment as well as the safe and trouble-free operation of
the product.
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1.2 Structure of the manual
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(
• This manual provides you with the detailed technical information about the device, its installation and
configuration. The use of the device is explained by means of examples.
• The chapters "Information on the manual", "Safety", "Environmental information" and "Product overview"
contain general specifications and basic information as well as a description of functions.
• Chapters "Technical data" and "Installation and electrical connection" describe the device technology and
installation, mounting and the electrical connections.
• Chapters "Integrating" and "Configuration" contain instructions on commissioning and setting up or integrating
the device.
• Chapter "Maintenance" contains information about cleaning, fault condition diagnostics and repairing the
device.
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Operating Instructions
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Information about the IP
gateway
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1.3 Symbols in the manual
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Danger
-
danger to life
This symbol in connection with the signal word "Danger" indicates dangerous situations which
could lead to immediate death or to serious injury.
Warning
-
danger to life
This symbol in connection with the signal word "Warning" indicates a dangerous situation which
could lead to immediate death or to serious injury.
Caution
-
risk of
injury
This symbol in connection with the signal word "Caution" indicates a possibly dangerous situation
which could lead to slight or moderately serious injury.
Attention
-
damage to property
This symbol indicates a possibly harmful situation. Non-observance of the safety instructions can
lead to damage or destruction of the product.
Note ...
This symbol indicates information or references to additional useful topics. This is not a signal word
for a dangerous situation.
This symbol refers to integrated videos with additional information on the respective chapter.
This symbol indicates information on the protection of the environment.
Examples on application, installation and programming are displayed with a grey background.
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Safety
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2Safety
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Warning
Electric voltage!
Risk of death and fire due to electrical voltage of 100-240 V.
– Work on the 100-240V supply system may only be performed by authorised electricians!
– Disconnect the mains power supply prior to installation and/or disassembly!
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Caution
Risk of damaging the device due to external factors!
Moisture and contamination can damage the device.
That is why the device must be protected against humidity, dirt and damage during transport,
storage and operation!
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2.1 Intended use
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The device must only be operated within the specified technical data!
The device is used for door communication and video transmission.
To set up the device requires an external device (laptop).
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2.2 Improper use
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The device is dangerious if used improperly. Any non-intended use is deemed improper use. The manufacturer is
not liable for damages resulting from such improper use. The associated risk is borne by the user/operator.
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2.3 Target groups and qualifications
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Installation, commissioning and maintenance of the product must only be carried out by trained and properly
qualified electrical installers. The electrical installers must have read and understood the manual and follow the
instructions provided. The operator must adhere to the valid national regulations in his country governing the
installation, functional test, repair and maintenance of electrical products.
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2.4 Liability and warranty
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Improper use, non-observance of this manual, the use of inadequately qualified personnel, as well as
unauthorized modification excludes the liability of the manufacturer for the damages caused. It voids the warranty
of the manufacturer.
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Environment
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3Environment
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Consider the protection of the environment!
Used electric and electronic devices must not be disposed of with domestic waste.
– The device contains valuable raw materials which can be recycled. Therefore, dispose of the
device at the appropriate collecting depot.
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All packaging materials and devices bear the markings and test seals for proper disposal. Always dispose of the
packaging material and electric devices and their components via the authorized collecting depots and disposal
companies.
The products meet the legal requirements, in particular the laws governing electronic and electrical devices and
the REACH ordinance.
(EU Directive 2002/96/EC WEEE and 2002/95/EC RoHS)
(EU REACH ordinance and law for the implementation of the ordinance (EC) No.1907/2006)
4Integrating mobile end devices with ABB-Welcome IP-Gateway
4.1 System requirements
Note
Please note that the IP gateway must be connected to the router by a LAN cable.
The following system requirements are necessary for smooth operation of the IP gateway:
Components for the IP gateway
The following components are required to operate the IP gateway:
- A Welcome door entry system including at least one outdoor station and one system controller
- IP network (should connect mobile devices, must have a WLAN connection)
- An outdoor station with camera must be integrated for video transmission
As tenants
As tenants, the following come into question for operation with the IP gateway:
- Tablet PC or similar device with an iOS or Android operating system for the installation of the app with an
Internet connection via 3G/UMTS or WLAN. The data rate (e.g. a flat rate) must allow for Voice-over-IP
("VoIP") connections.
- Laptop, tablet PC or similar device with an Internet browser for accessto myABB-LivingSpace portal at address
https://my.abb-livingspace.com/en/user/login/ and for the configuration of the IP gateway in the home network
Mobile app
If you want to use the Welcome mobile app from the Internet, the following requirements must also be met:
- DSL-6000 Internet connection or faster
- Minimum 3G (UMTS) mobile Internet
Note
An Internet connection slower than ADSL 6.000 or 3G/UMTS impairs the quality of video
streaming from the IP gateway to the apps.

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4.2 IP-Gateway start-up
The IP gateway has a user interface that can be reached via an Internet browser. The user interface can be
opened from every computer that is part of the same network as the gateway that is to be configured.
For the initial startup of the IP gateway a few basic settings need to be made in this user interface.
Two options are available to you for commissioning:
Commissioning Description
Option 1 - UPnP Commissioning with the Windows UPnP service (Windows Vista or higher)
Option 2 - IP address Enter IP address directly
Information regarding documentation
The Windows 7 interface is used to describe the configuration options.

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4.2.1 Option 1: Commissioning with the Windows UPnP service
Preconditions:
– There is a DHCP server on the network, e.g. integrated in the router.
– The IP gateway is connected to the router by a LAN cable.
– The PC is connected to to the router by a LAN cable
– The IP gateway is connected and ready for operation.
Fig. 1: Windows UPnP service
1. Open Windows Explorer.
2. Click the "Network" entry below the displayed drives.
The window pane on the right now displays all devices currently on the network.
3. Double-click the IP gateway icon.
A browser window with the configuration interface automatically opens.
Fig. 2

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Note
If the browser does not open automatically, the device properties appear instead. Copy the
displayed IP address, e.g. 192.168.0.180, and enter it manually into the browser's address bar.
Note
If the IP-Gateway icon can’t be found, you could check the Windows firewall. For example, turn off
the windows firewall. If you still can’t find the IP-Gateway icon, you can go to Option 2.

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4.2.2 Option 2: Entering the IP address directly
Preconditions:
– There is a DHCP server on the network, e.g. integrated in the router.
– The IP gateway is connected to the router by a LAN cable.
– The PC is connected to to the router by a LAN cable
– The IP gateway is connected and ready for operation.
1. Link the external device in a common network to the IP gateway.
2. Launch the control panel.
3. Get the DHCP server address according to the following steps.
For example: the DHCP server address is 192.168.1.1.
Fig. 3: Get DHCP server address
4. Open the user interface of your router.
Enter the DHCP server address directly into the address line of your browser. Here you will see a list of all
connected devices including their names and IP addresses. Copy the IP address of the device "IP gateway".
1
2
3
4
5
6
7

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Fig. 4
Note
Get the The IP address of IP-Gateway directly from the attached devices lists, for example,
192.168.1.2.
5. Enter the IP address of the gateway directly into the address line of your browser to call up the user interface
of the gateway.
Enter the default values in the "User name" and "Password" input fields.
(default values):
User name: admin
Password: admin
Click the "Login" button to display the configuration menu.

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4.3 Setup of the mobile devices with IP-Gateway
4.3.1 Step 1: Registering and logging into myABB-LivingSpace portal
ABB portal
Login
1. Open page https://my.abb-livingspace.com/en/user/login/ ,register yourself as new user.
2. Input the username,password and mailbox to receive your active link.
3. Read and accept both of the items.
4. Click the “Register” button.
5. Activate your user account by your mailbox.
4.3.2 Step 2: Connecting the IP gateway with the myABB-LivingSpace portal
In the web interface of the IP gateway, in menu Portal Login, enter your data for access to the myABB-
LivingSpace portal and the name of the IP gateway. Click the login button to connect the IP gateway with
the portal.
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2
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3

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Web Interface IP-Gateway
4.3.3 Step 3: Installing the "Welcome " app
You can download the ABB-Welcome app from Google Play or the Apple App Store directly by entering keyword "ABB
Welcome".
Welcome APP
4.3.4 Step 4: Coupling the IP gateway and "Welcome " app
Smart phone: Open the Welcome APP
User
Password
Friendly Name
Login
abc123
●●●●●●
SM-N9009
1
Welcome
2
3
Integrity token 2071 01A9
IPGateway20140731
E2fff616 - pairble
4
Friendly Name
of IP gateway
Portal Client
UUID
Select the IP gateway to pair
Click the
5
IP gateway: "APP Management" configuration page displays the pairing
request, click the “Handle” button.
Version:2.0.0
Network settings
System settings
Ringtone buiding
Ringtone apartment
Reset Application
Quit
Android: select “Network settings”
iOS: select “ManageIPGW”
Friendly Name
of Smart phone

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1. Open the app, and enter the data for access to myABB-LivingSpace portal. Click the Login button to
connect the app with the portal.
2. In the app, select menu Settings and then Manage IPGW or Network settings.
3. Click the IP gateway you wish to couple and note down the security code (integrity code) displayed.
4. In the web interface of the IP gateway, select menu item App management and select your mobile
terminal device via the edit button.
If the desired device is not in the list, update it via the Update button.
5. You can now assign the desired access rights to the app of the respective device.
6. You complete the coupling by entering the security code (integrity code).
After configure the pemission, click the “save” button
6 7
Input the “Integrity code” which
displayed on smart phone
See Step4:
Integrity token 2071 01A9
Paired successfully Finish the App Management
8
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General function of home page
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5General function of home page
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All configurations are set in the browser interface.
5.1 General buttons in the configuration
"Log off" button
Click the "Log off" button at the top right to leave the configuration interface as a logged-on user.
You can leave the configuration interface at any time.
"Reset" button
If you have entered incorrect data in the input fields, click the "Reset" button to clear all your entries.
All input fields are cleared and you can enter your data again.
"Save" button
Click the "Save" button to save your entries and to continue to the next configuration page.
Switching to a new configuration page
Click the individual configuration pages in the left column of the configurations to switch to the required
configuration page.
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5.2 Login
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11111111111111 111 111111 111111 1111133 333 333333 3333333 333333 333333 333 3333333 333333 333333 333 3333333 333332 122222 2222222 222 222222 222222 3333333 333333 333 3333333 333333 333331 111 1122222 222221 111111 1111111 111 111111 111111 1111113 333333 333 333333 3333222 222222 222 222222 1121111 233333 333 2222222 222222 222222 2222222 222222 222 222222 2222222 222222 222 222222 2222222 222222 222222 222 2222222 222222 233333 3333331 222 222222 222233 3333333 333 333333 3333333 333333 333 333333 3333333 3 3333333 3333333 333333 333333 333 3333333 333333 333333 3332222 222222 222 222222 2222222 222222 222 1111111 111111 122222 222 2222222 222222 222222 2222222 222 222222 222222 2222222 222222 222 222222 2222222 222222 222 2222222 222222 222222 222 2222222 111111 111111 1111111 111111 111 111111 1111111 111111 111 111111 1111111 111111 111111 1111 111111 111111 111111 1111111 111 111111 1111111 111111 111 111111 1111111 111111 111 111111 1111111 111111 111111 111 1111111 111111 111111 1111111 111 1
11111111111111 111 111111 111111 1111111 111 111111 1111111 111111 111111 111 1111111 111111 111111 111 1111111 111111 111111 1111111 111 111111 111111 1111111 111111 111 1111111 111111 111111 111 1111111 111111 111111 1111111 111 111111 1111 @ 1
3. Tr a g en
Fig. 5: Login window
The IP address shows you the IP address currently used by the device.
The MAC address shows you the MAC address currently used by the device.
Language
The default language is English, and clicking the flag can select other languages.
User name
Enter the default values in the "User name" and "Password" input fields.
(default values):
User name: admin
Password: admin
"Login" button
Click the "Login" button to display the configuration menu.
The window with the network information appears.

Operating Instructions
ABB-Welcome
General function of home page
Operating Instructions
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5.2.1 RESET
Note
If you forget your user name and password, you can reset the IP gateway back to its factory
settings.
The "Reset" button is located on the front of the IP gateway behind a flap.
Performing the reset
1. Press the "Reset" button for at least 3 seconds.
Fig. 6: Position of the RESET button
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Operating Instructions
ABB-Welcome
Configuration for IP Gateway
Operating Instructions
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22222222222222 222 222222 222222 2222222 222222 222 2222222 222222 222222 222 2222222 222222 222222 2222222 222 222333 333333 3312222 222222 222 333333 3333333 333333 333 3333333 333333 333333 333 3333333 333333 333333 3333333 333 333333 333333 3333333 333333 322 222222 2222222 222222 222 222222 2222211 111111 111111 2222 222222 222222 2222222 222222 222 222222 2222222 222222 222 222222 2222222 222222 222 222222 2222222 222222 222222 2222222 222 222221 111111 1111111 111 111111 1111111 111111 111 111111 1111111 1 1111111 1111111 111111 111111 111 1111111 111111 111111 1111111 111 111111 111111 1111111 111111 111 1111111 111111 111111 111 1111111 111111 111111 1111111 111 111111 111111 1111111 111111 111 111111 1111111 111111 111 1111111 111111 111111 111111 1111 111111 111111 1111111 111111 111 111111 1111111 111111 111 111111 1111111 111111 111 1111111 111111 111 111 111111 1111111 111 111111 1111111 111111 111 111111 1111111 11111 @ 1
6Configuration for IP Gateway
6.1 Network information
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The network information appears after logging in.
Fig. 7: Network information
The "Network information" page display the IP gateway settings currently used.
IP address
The IP address is the address for accessing the connected IP gateway.
You need this address to log into the configuration interface!
Portal client information
Display the connection status between IP gateway and server.
Date and time synchronization
Display the status of the date and time synchronization.
Note
Note the displayed IP address to log into the configuration again, e.g. after restarting the system
when creating other users.
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Operating Instructions
ABB-Welcome
Configuration for IP Gateway
Operating Instructions
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6.2 "Network configuration" page
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Fig. 8: "Network configuration" page
You can configure your device as required on the "Network configuration" page.
DHCP
Select "DHCP" if the device is to automatically obtain an IP address.
Static IP address
Please note that the IP address of the gateway does not change when a static address is assigned. A static IP
address only needs to be assigned in exceptional cases to manually configure the network. Click the "Static IP
address" check box to enter the following addresses:
IP Address, Network mask, Default Gateway, DNS.
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Operating Instructions
ABB-Welcome
Configuration for IP Gateway
Operating Instructions
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6.3 "Basic settings" configuration page
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Fig. 9: "Basic settings" configuration page
You can adjust the basic settings for the IP gateway on the "Basic settings" configuration page.
Address of the indoor station
The address of the indoor station indicates which call button on the outdoor station is used to control the IP
gateway.
Note
Up to 4 terminal devices, including smart phone, Tablet and Busch-ComfortTouch®, can be
connected with one IP-Gateway inside one apartment.
Default outdoor station
The address of the default outdoor station is the station set as the preferred outdoor station. One audio and video
connection also without incoming door call can be set up for this station.
Master / slave mode
When more than one indoor station is installed in the apartment (same addresses), one station must be
configured as master and others as slave.
Default Light Address
The address of the light indicates the address of switch actuator(M2305)
Note
Switch actuator(M2305) must works on “Time relay mode”, and a light or a lock can be connected
with it. You can control this light or lock by button on the Welcome APP interface. (For the
details about the switch actuator, please refer to the M2305 user manual)
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