ADT Home Assist User manual

ADT Home Assist
Quick Start Guide
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Contents
1Setting up your ADT Home Assist home
2Create a portal account and link your device
3Activating the sensors
4Installing and testing the sensors
5Sensors and spaces
6Complete testing
7Adding carers
8Your ADT Home Assist portal

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Turn the device on (The device will automatically update it’s software if
required).Your device will greet you with a welcome chime indicating that
your device is now ready to be set up.
You can access the ADT Home Assist portal through the “portal” tab on the
menu of the ADT Home Assist website: adtsecurity.co.nz/adthomeassist
OR via direct URL: https://portal.nz-adt-production.sofieco.net/login
To create your ADT Home Assist portal account:
Click “Create Account” and follow the prompts to link your device to the
portal.
Setting up your ADT Home Assist home
Create a portal account and link your device
1
2

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Remove the cover from the back of the sensor, hold the batteries in place
and remove the plastic tab. Place the cover back on and set the sensor down
next to the hub. Repeat for all sensors. A light will appear on the front of the
sensor indicating that it is in working order.
3.1.Turn on Occupancy Mode
Through the portal, turn on occupancy mode (for testing).
This can be found under Settings in the AdvancedTab.
The hub will announce when it detects movement in a room.
Activating the sensors
3

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It is important that the positioning of the sensors are carefully considered
and correctly placed in the occupant’s home.
The sensors come with covers to ensure that there is no unwanted triggering
of the sensors.
Installing and testing the sensors
Uncovered
(motion)
Pet Cover
(motion)
Transit Cover
(transit)
4

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Please note that the illustrations are not to scale and is simply a visual
demonstration of the sensor placement and covers in effect.
Ensure that the sensors are placed facing away
from any windows as bright lights can trigger the
sensors. demonstration of the sensor placement
and covers in effect.
Uncovered
Trigger
sensor area

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If the occupant has pets, this cover will ensure that
they will not trigger the sensors.
Transit sensors are located in doorways and
should only trigger when someone walks through
the doorway
Pet Cover
Transit Cover

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Settings > Sensors & Spaces
This is where you can see all your current sensors and the spaces (or rooms)
they are located within the home.You can add new sensors and allocate
them to rooms, replace them, or delete them.
Once your device and sensors are optimally placed, turn OFF occupancy
mode
Settings > Advanced
Sensors and spaces
Complete testing
5
6

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You can securely invite carers to access the ADT Home Assist portal through
the carers tab in the menu settings.
Adding carers
7

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Your ADT Home Assist portal
8
8.1. Dashboard
Overview of the status of your device, the sensors, recent messages and
recent occupancies.
8.2.Timeline
Visual timeline of occupancies.

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9.3. Medication
View medication access.
9.4. Anomalies
View anomalies (past, recent and current). eg. Late to bed, late to wake,
bathroom too long.
9.5. Reminders
View and add reminders.

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Notes

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Notes

If you need any further assistance with ADT Home Assist you can
refer to any of the following resources:
ADT Security 0800 111 238
ADT Home Assist Online Support:
www.adtsecurity.co.nz/adthomeassist