ADTRAN SR700ac User manual

/ Gateway User Manual
Model: SR700ac
Release 1.3 September 2019
Firmware Version: 2.6.2.3
501 SE Columbia Shores Boulevard, Suite 500
Vancouver, Washington 98661 USA
[phone] / smartrg.com

Table of Contents
Welcome! 3
Purpose & Scope 3
Intended Audience 3
Getting Assistance 3
Copyright and Trademarks 3
Disclaimer 4
Getting Familiar with your Gateway 5
LED Status Indicators 5
Connections 6
DSL 6
SIM 6
WAN 7
LAN 7
USB 7
POWER 7
External Buttons 7
WPS Button 7
WiFi or WLAN Button 8
Reset Button 8
Installing your SR700ac Gateway 9
Logging into your Gateway's UI 10
Device Info 11
Summary 11
WAN 11
Statistics 12
LAN 12
WAN Service 13
xTM 14
xDSL 16
References 19
Route 19
ARP 20
DHCP 21
DHCPv6 21
VPN 22
CPU & Memory 22
Advanced Setup 24
Layer2 Interface 24
ATM Interface 24
PTM Interface 27
ETH Interface 28
WAN Service 30
PPP over Ethernet 30
IP over Ethernet 38
Bridging 45
LAN 49
IPv6 Autoconfig 52
Ethernet Config 54
NAT 56
Virtual Servers 56
Port Triggering 58
DMZ Host 59
Security 61
IP Filtering - Outgoing 61
IP Filtering - Incoming 62
MAC Filtering 64
Add a MAC Filtering Rule 65
Parental Control 66
Time Restriction 66
URL Filter 67
Quality Of Service 68
QoS Config 68
Supported DSCP Values 69
QoS Queue Config 70
WLAN Queue 71
QoS Classification 72
QoS Port Shaping 75
Routing 76
Default Gateway 76
Static Route 76
Policy Routing 77
RIP (Routing Information Protocol) 78
DNS 80
DNS Server 80
Dynamic DNS 81
Static DNS 82
DSL 83
UPnP 84
DNS Proxy 85
Interface Grouping 86
IP Tunnel 87
IPv6inIPv4 87
IPv4inIPv6 88
IPSec 89
Advanced IKE Settings 91
Certificate 92
Local 92
Trusted CA 94
Multicast 95
LTE WAN Service 98
Status Information 98
Network Settings 99
Wired WAN Monitor 100
Notifications 101
Wireless 104
Basic 104
Security 106
Open & Shared Authentication 108
802.1X Authentication 109
WPA2 & Mixed WPA2/WPA Authentication 110
WPA2-PSK & Mixed WPA2/WPA-PSK Authentic-
ation 111
MAC Filter 113
Wireless Bridge 114
Advanced 115
Station Info 120
Wifi Insight 120
Site Survey 122
Channel Statistics 123
Metrics 123
Diagnostics 125
Diagnostics 125
Ethernet OAM 126
Ping Host 128
Trace Route to Host 129
Management 130
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Table of Contents
Settings 130
Backup 130
Update 131
Restore Default 132
System Log 133
Security Log 135
SNMP Agent 136
Management Server 137
TR-069 Client 137
STUN Config 140
Internet Time 142
Access Control 143
Accounts 143
Add an Account 143
Modify or Delete an Account 144
Default Passwords 145
Services 145
Passwords 147
Access List 148
Logout Timer 149
Update Software 149
Base Router 150
Cellular Modem 150
Reboot 151
Logging Out 152
Appendix: Compliance Statements 153
FCC Interference Statement 153
FCC Radiation Exposure Statement 153
FCC - PART 68 154
Ringer Equivalency Number Statement 154
IC CS-03 statement 154
Canada Statement 155
5GHz 155
Revision History 156
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Welcome!
Thank you for purchasing this SmartRG product.
SmartRG offers solutions that simplify the complex Internet ecosystem. Our solutions include hardware, software, applications,
enhanced network insights, and security delivered via a future-proof operating system. Based in the USA, SmartRG provides local,
proactive software development and customer support. We proudly offer the best, most innovative broadband gateways available.
Learn more at www.SmartRG.com.
Purpose & Scope
This User Manual provides SmartRG customers with installation, configuration and monitoring information for their SR700ac gateway.
Intended Audience
The information in this document is intended for Network Architects, NOC Administrators, Field Service Technicians and other net-
working professionals responsible for deploying and managing broadband access networks. Readers of this manual are assumed to
have a basic understanding of computer operating systems, networking concepts and telecommunications.
Getting Assistance
Frequently asked questions are provided at the bottom of the Subscribers page of the SmartRG Web site.
Subscribers: If you require further help with this product, please contact your service provider.
Service providers: if you require further help with this product, please open a support request.
Copyright and Trademarks
Copyright 2019 by SmartRG, Inc., an ADTRAN company. Published by SmartRG, Inc. All rights reserved.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, trans-
lated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, pho-
tocopying, manual, or otherwise, without the prior written permission of SmartRG, Inc.

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Disclaimer
SmartRG does not assume any liability arising out of the application or use of any products, or software described herein. Neither
does it convey any license under its patent rights nor patent rights of others. SmartRG further reserves the right to make changes to
any products described herein without notice. This publication is subject to change without notice.
Any trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective
owners.

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Getting Familiar with your Gateway
This section contains a quick description of the Gateway's lights, ports, and buttons. SmartRG produces several models that vary
slightly in capabilities (See Appendix B for details) but the basic scheme of lights, ports and buttons represented in this section
exists on each model.
LED Status Indicators
The LEDs on the SR700ac can help you better understand the current state of
your gateway.
Legend: Green Green blinking Red Red blinking
LED Action Explanation
All LEDs except those
listed below
Connection enabled.
Data being transferred.
DSL & WAN Not lit Connection dropped; attempting resynchronization.
POWER Device has power and is ready to use.
Power up test failure.
Note: This LED flashes red briefly on startup; this is normal.
INET Gateway online.
Data being transferred.
Connection dropped; attempting resynchronization.
Not lit IP connection failed.
WPS WPS setup procedure in progress.
WPS connection completed.
No partner found for pairing.
Session overlap detected. Possible security risk.

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Connections
Below is a generic representation of a SmartRG gateway, Your specific model may have more or fewer ports and controls. Refer to
the Quick Start Guide enclosed with your gateway for specifics regarding installation of your particular model.
POWERWANDSL 1 2 3 4
Reset
SIM
123
The ports depicted in this example are described below.
DSL
The grey RJ12 port labeled DSL is specifically intended for connection to an internet provider via a DSL (Digital Subscriber Line) ser-
vice. The center pair carries the first DSL line. For models like the SR550n equipped with two DSL ports and bonded DSL capability,
the outer pair carries the second line.
SIM
The SIM slot allows you to use a standard SIM (15 x 25mm) card to create an LTE connection for your gateway.

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WAN
A stand-alone RJ45 port labeled WAN enables your SmartRG gateway to be hard-wired to another network device with a RJ45/Eth-
ernet output such as a cable, fiber, or DSL modem.
For models with a stand-alone, RJ45, WAN port and a DSL port, the WAN port can be re-purposed to function as an additional LAN
port when your internet connection is via DSL.
For instructions to enable this SmartPortTM feature, see the Ethernet Configuration section in this manual.
LAN
The four (yellow) RJ45 ports across the back of your gateway labeled LAN1, LAN2, LAN3, LAN4 are the means to connect client
devices such as computers and printers to your gateway.
On some models, one of these four ports may be labeled as WAN indicating SmartPortTM support. SmartPort allows a LAN port to be
re-purposed to function as an Ethernet WAN port (described above). When this port is serving as a LAN port, the corresponding LED
on the face of the unit is labeled "WAN"
For instructions to enable this SmartPortTM feature, see the Ethernet Configuration section in this manual.
USB
The two USB ports provide +5 DC volts of power. In addition, you can use these ports to configure a USB Mobile interface for your gate-
way.
POWER
Use only the power supply included with your gateway. Intended for indoor use only.
External Buttons
SmartRG gateways provide push-button controls on the exterior for critical features. These buttons provide a convenient way to trig-
ger WPS mode, toggle the WiFi radio on and off, or reset the gateway. Their presence and locations vary by model.
WPS Button
The WPS button triggers WPS (Wi-Fi Protected Setup™) mode. WPS is a standard means for creating a secure connection between
your gateway and various wireless client devices. It is designed to simplify the pairing process between devices.
This button is located on the top of the gateway. If you have client devices that support WPS, use this button to automatically con-
figure wireless security for your network.
WPS configures one client device at a time. You can repeat the steps as necessary for each additional WPS-compliant device you
wish to connect.
For specific instructions, refer to the Quick Start Guide included with your gateway. Also see the "Basic" section of this manual.

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WiFi or WLAN Button
The button labeled WiFi or WLAN (depending on model) toggles the WiFi radio on and off. The WLAN LED indicator on the gateway dis-
plays the current state of the Wi-Fi radio. This button is located on the top of the gateway.
To activate the Wi-Fi radio, press and hold the WiFi (WLAN) button for 3-5 seconds and then release. Expect a 1-3 second delay
before the WiFi (WLAN) LED turns on. Repeat this step to deactivate the Wi-Fi radio.
Reset Button
The Reset button is a small hole in the gateway's enclosure with the actual button mounted behind the surface. This style of push-
button prevents the gateway from being inadvertently reset during handling. Reset must be actuated with a paper clip or similar
implement. This button is located on the back of the gateway.
This pin-hole sized reset button has three functions. The duration for which the button is held dictates which function is carried
out.
Hold Duration Effect
Less than 4 seconds Performs a modem reset that is equivalent to the Reboot function in the gateway software.
4 - 12 seconds Performs the software equivalent to the Restore Defaults function in the gateway software.
12 or more seconds Changes the POWER LED to red and the gateway enters CFE mode which is a state associated with performing
firmware updates via Internet browser.

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Installing your SR700ac Gateway
1. Connect one end of the phone cable to the DSL port on the gateway and connect the other end to the phone jack on the
wall installed by your provider.
2. Connect one end of the Ethernet cable to a LAN port on the gateway and connect the other end to your computer.
3. Plug the power adapter to the wall outlet and then connect the other end of it to the Power port of the gateway. Turn on
the unit by pressing the On/Off button on the back of the gateway.
Your gateway is now automatically being set up to connect to the Internet. This process may take a few minutes to complete before
you can begin using your Internet applications (browser, email, etc.). If you are unable to connect to the Internet, verify that all
cable connections are in place and the gateway’s power is turned on.

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Logging into your Gateway's UI
To manually configure the SmartRG Gateway, you must access the gateway's embedded web UI.
1. Open a browser and enter the gateway's default address (usually http://192.168.1.1) in the address bar. The Authentication
Required dialog box appears.
2. Enter the default username and password (usually admin/admin) and click OK . The Device Info > Summary page appears.
Note: The gateway's UI can be accessed via the WAN connection by entering the WAN IP address in your browser's address bar and
entering the default username and password: support/support. WAN HTTP access control MUST be enabled to access the gateway's
UI via the WAN connection. For more information, see the Management Access Control section.
If your SmartRG gateway is configured for "bridge mode" (modem) operation, your PC will NOT be able to acquire an address via CPE
DHCP. Instead, manually configure your PC's interface with an IP address on the default network (e.g., 192.168.1.100).
The remainder of this guide is dedicated to a sequential walk-through of the gateway user interface. Screen captures are provided
along with descriptions of the options available on the pictured page. Where applicable, valid values are provided.
For in-depth "how-to" information for specific scenarios, go to the knowledge base found on our support web site. Access to this site is
restricted to SmartRG customers and partners. Do not share links to this site with your subscribers.

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Device Info
There are several selections under Device Info in the left navigation bar. Each of them shows a different element of the gateway's
setup, status or nature of its connection with the provider and also with LAN devices. Device Info pages are read-only. You cannot
interact with or change the settings in this section.
Summary
When you log into the gateway interface, the Device Info summary page is the first to appear. This page displays details about the
hardware and software associated with your gateway. In addition, the current status of the WAN connection (if present) is shown.
WAN
On this page, you can view information about the connection between your ISP and your gateway. The WAN interface can be DSL or
Ethernet and supports a number of Layer 2 and above configuration options (explained later in this document). Some features are

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supported only on specific SmartRG models. Those exceptions are specified in this guide.
In the left navigation bar, click Device Info >WAN. The following page appears.
The fields on this page are explained in the following table.
Field Name Description
Interface Connection interface (Layer 2 interface) through which the gateway handles the traffic.
Description Service description such ipoe_0_0_1, showing the type of WAN and its ID.
Type Service type. Options are PPPoE,IPoE, and Bridge.
VlanMuxId VLAN ID. Options are Disabled or 0-4094.
IPv6 State of IPv6. Options are Enabled and Disabled.
Igmp Pxy IGMP proxy. Options are Enabled and Disabled.
Igmp Src Enbl IGMP source option. Options are Enabled and Disabled.
MLD Pxy MLD proxy.
MLD Src Enbl MLD source option. Options are Enabled and Disabled.
NAT State of NAT. Options are Enabled and Disabled.
Firewall State of the Firewall. Options are Enabled and Disabled.
Status State of the WAN connection. Options are Disconnected,Unconfigured,Connecting, and Con-
nected.
IPv4 Address Obtained IPv4 address.
IPv6 Address Obtained IPv6 address.
Statistics
In this section, you can view network interface information for LAN, WAN Service, xTM and xDSL. All data is updated in 15-minute
intervals.
LAN
On this page, you can view the received and transmitted bytes, packets, errors and drops for each LAN interface configured on your
gateway. All local LAN Ethernet ports, Ethernet WAN ports and wireless Interfaces are included. For some models, statistics are

SmartRG Inc., an ADTRAN company. All Rights Reserved. © 2019 13
provided for multicast, unicast and broadcast traffic.
In the left navigation bar, click Device Info >Statistics. The Statistics -- LAN page appears where you can view detailed information
about the status of your LAN.
To reset the counters, click Reset Statistics near the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Interface Available LAN interfaces. Options are LAN1 -LAN4,WAN (if configured on your device), 2.4 GHz,
and 5 GHz.
Received &Transmittedcolumns
Bytes Total number of packets in bytes.
Pkts Total number of packets.
Errs Total number of error packets.
Drops Total number of dropped packets.
WAN Service
On this page, you can view the received and transmitted bytes, packets, errors and drops for each WAN interface for your SmartRG
Gateway. All WAN interfaces configured for your gateway are included.
In the left navigation bar, click Device Info >Statistics >WAN Service. The Statistics -- WAN page appears where you can view
detailed information about the status of your WAN.
To reset the counters, click Reset Statistics near the bottom of the page.

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The fields on this page are explained in the following table.
Field Name Description
Description Service description. Options are pppoe,ipoe, and b.
Received &Transmittedcolumns
Bytes Total quantity of packets in bytes.
Pkts Total quantity of packets.
Errs Total quantity of error packets.
Drops Total quantity of dropped packets.
xTM
On this page, you can view the ATM/PTM statistics for your gateway. All WAN interfaces configured for your SmartRG gateway are
included.
In the left navigation bar, click Device Info >Statistics >xTM. The Interface Statistics page appears.
To reset these counters, click Reset near the bottom of the page.
The fields on this page are explained in the following table.

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Field Name Description
Port Number Statistics for Port 1, or both ports if bonded.
In Octets Total quantity of received octets.
Out Octets Total quantity of transmitted octets.
In Packets Total quantity of received packets.
Out Packets Total quantity of transmitted packets.
In OAM Cells Total quantity of received OAM cells.
Out OAM Cells Total quantity of transmitted OAM cells.
In ASM Cells Total quantity of received ASM cells.
Out ASM Cells Total quantity of transmitted ASM cells.
In Packet Errors Total quantity of received packet errors.
In Cell Errors Total quantity of received cell errors.

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xDSL
On this page, you can view the DSL statistics for your gateway. All xDSL (VDSL or ADSL) interfaces configured for your SmartRG gate-
way are included. The terms and their explanations are derived from the relevant ITU-T standards and referenced accordingly.
1. In the left navigation bar, click Device Info >Statistics >xDSL. The Statistics - xDSL page appears.
2. To run an xDSL Bit Error Rate (BER) test (to determine the quality of the xDSL connection):
a. Scroll to the bottom of the page and click xDSL BER Test. The ADSL BER Test dialog box appears.
b. In the Tested Time field, select the duration in seconds and click Start. Options range from 1second to 360 seconds.
The test transfers idle cells containing a known pattern and compares the received data with this known pattern.
Comparison errors are tabulated and displayed.

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3. To reset the counters, click Reset Statistics at the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Last Synchronized The date and time that the gateway was last synchronized.
Retrain Count The number of times the gateway was synchronized.
Mode xDSL mode that the modem has trained under, such as ADSL2+, G.DMT, etc.
Traffic Type Connection type. Options are ATM,PTM and ETH.
Status Status of the connection. Options are Up,Disabled,NoSignal, and Initializing.
Link Power State Current link power management state (e.g., L0, L2, L3).
Downstream and Upstream columns
Line Coding (Trellis) State of the Trellis Coded Modulation. Options are On and Off.
SNR Margin (0.1 db) The signal-to-noise ration margin (SNRM) is the maximum increase (in dB) of the
received noise power, such that the modem can still meet all of the target BERs
over all the frame bearers. [2]
Attenuation (0.1 db) The signal attenuation is defined as the difference in dB between the power
received at the near-end and that transmitted from the far-end. [2]
Output Power (0.1
dBm)
Transmit power from the gateway to the DSL loop relative to one Milliwatt (dBm).
Attainable Rate (Kbps) The typically obtainable sync rate, i.e., the attainable net data rate that the
receive PMS-TC and PMD functions are designed to support under the following con-
ditions:
lSingle frame bearer and single latency operation
lSignal-to-Noise Ratio Margin (SNRM) to be equal or above the SNR Target Mar-
gin
lBER not to exceed the highest BER configured for one (or more) latency paths
lLatency not to exceed the highest latency configured for one (or more)
latency paths
lAccounting for all coding gains available (e.g., trellis coding, RS FEC) with
latency bound
lAccounting for the loop characteristics at the instant of measurement [2]
Rate (Kbps) The current net data rate of the xDSL link. Net data rate is defined as the sum of all
frame bearer data rates over all latency paths. [2]
Downstream and Upstream columns for DSL-specific fields only
B (# of bytes in Mux
Data Frame)
The nominal number of bytes from frame bearer #n per Mux Data Frame at Refer-
ence Point A in the current latency path.
M (# of Mux Data
Frames in FEC Data
Frame
The number of Mux Data Frames per FEC Data Frame in the current latency path.
T (Mux Data Frames
over sync bytes)
The ratio of the number of Mux Data Frames to the number of sync bytes in the cur-
rent latency path.
R (# of check bytes in The number of Reed Solomon redundancy bytes per codeword in the current

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Field Name Description
FEC Data Frame) latency path. This is also the number of redundancy bytes per FEC Data Frame in the
current latency path.
S (ratio of FEC over
PMD Data Frame
length)
The ratio of FEC over PMD Data Frame length.
L (# of bits in PMD Data
Frame)
The number of bits from the latency path included per PMD.
D (interleaver depth) The interleaving depth in the current latency path, used to manager error cor-
rection.
I (interleaver block
size in bytes)
The block sizeused for interleaving data transmissions.
N (RS codeword size) The size of the Reed-Solomon (RS) codeword used for managing error correction.
Delay (msec) The PMS-TC delay in milliseconds of the current latency path (or the lowest latency
path when running dual-latency paths).
INP (DMT symbol) The input level for DMT-managed DSL environments.
(End of DSL-specific field group)
Super Frames The number of xDSL Super Frames transmitted/received.
Super Frame Errors The number of xDSL Super Frames transmitted/received with errors.
RS Words The number of Reed-Solomon-based Forward Error Correction (FEC) codewords trans-
mitted/received.
RS Correctable Errors The number of Reed-Solomon-based FEC codewords received with errors that have
been corrected.
RS Uncorrectable
Errors
The number of Reed-Solomon-based FEC codewords received with errors that were
not correctable.
HEC Errors A count of ATM HEC errors detected. As per ITU-T G.992.1 and G.992.3, a1-byte HEC
is generated for each ATM cell header. Error detection is implemented as defined in
ITU-T I.432.1 with the exception that any HEC error shall be considered as a multiple
bit error, and therefore, HEC Error Correction is not performed. [1],[2]
OCD Errors Total number of Out-of-Cell Delineation errors. ATM Cell delineation is the process
which allows identification of the cell boundaries. The HEC field is used to achieve
cell delineation. [4] An OCD Error is counted when the cell delineation process trans-
itions from the SYNC state to the HUNT state. [2]
LCD Errors Total number of Loss of Cell Delineation errors. An LCD Error is counted when at
least one OCD error is present in each of four consecutive overhead channel periods
and SEF (Severely Errored Frame) defect is present. [2]
Total Cells The total number of cells (OAM and Data cells) transmitted/received.
Data Cells The total number of data cells transmitted/received.
Bit Errors The total number of Idle Cell Bit Errors in the ATM Data Path. [3]
Total ES Total number of Errored Seconds. This parameter is a count of 1-second intervals
with one or more CRC-8 anomalies. [4]
Total SES Total number of Severely Errored Seconds. An SES is declared if, during a 1-second
interval, there are 18 or more CRC-8 anomalies in one or more of the received
bearer channels, or one or more LOS (Loss of Signal) defects, or one or more SEF

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Field Name Description
(Severely Errored Frame) defects, or one or more LPR (Loss of Power) defects. [4]
Total UAS Total number of Unavailable Seconds. This parameter is a count of 1-second inter-
vals for which the xDSL line is unavailable. The xDSL line becomes unavailable at the
onset of 10 contiguous SESs. These 10 SES’s shall be included in the unavailable
time. Once unavailable, the xDSL line becomes available at the onset of 10 con-
tiguous seconds with no SESs. These 10 seconds with no SES’s shall be excluded from
unavailable time. [4]
References
[1] ITU-T Recommendation G.992.1 (1999), Asymmetric digital subscriber line (ADSL) transceivers.
[2] ITU-T Recommendation G.992.3 (2005), Asymmetric digital subscriber line transceivers 2 (ADSL2).
[3] ITU-T Recommendation G.997.1 (2006), Physical layer management for digital subscriber line (DSL) transceivers.
[4] ITU-T Recommendation I.432.1 (1999), B-ISDN user-network interface – Physical layer specification: General characteristics.
Route
On this page, you can view the LAN and WAN route table information configured in your SmartRG Gateway for both IPv4 and IPv6
implementation.
In the left navigation bar, click Device Info >Route. The following page appears.
The fields on this page are explained in the following table.