ADTRAN jobAid+ Total Access 311 User manual

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1
DESCRIPTION
The Total Access 311 Small Form Factor ONT is a 1 GigE Port/1
POTS Port (P/N 1287565G1) Optical Network Termination
(ONT). The following illustration is the Total Access 311 Small
Form Factor ONT.
FEATURES
The Small Form Factor ONT has the following features:
Single GPON fiber interface with 1.244 Gigabits per second
Upstream and 2.488 Gigabits per second downstream
10/100/1000-BaseT Ethernet Interface
Single POTS (VoIP) Port
AC Power Adapter
SC/APC Fiber Connector (located behind the protector panel
labeled “Fiber Port”. Refer to “Step 4: Connect Fiber” on
page 3 for installation information.
Voice Processing
POTS uses in-band signaling tones and currents to determine call
status (for example, call request). Because POTS allows for the
transfer of audio signals below 3.3 kHz, POTS systems are also
used for modems that allow data transmission (referred to as dial
up connections).
Ethernet Interface
The Small Form Factor ONT supports data service through one
10/100/1000Base-T Ethernet interface via an RJ-45-style
connector.
Total Access 311
1 GigE Port/1 POTS Port
Small Form Factor ONT
Power
The power feed is a +12 VDC from the included AC to DC
Adapter. The total power consumption is approximately 5 watts.
Fiber
Fiber is supplied to the Small Form Factor ONT using an SC/APC
Fiber connection located behind a removable protective panel.
INSTALLATION
Before installing the Small Form Factor ONT, inspect it for
damage. If damage has occurred during shipping, file a claim
with the carrier and then contact ADTRAN. For more infor-
mation, refer to the warranty.
Installation Guidelines
The following are guidelines for this installation.
WARNING
!
Read all warnings and cautions before installing or servicing the
Small Form Factor ONT.
Resetting the ONT
WARNING
!
All settings will return to Factory Defaults. Registration
provisioning will be lost.
A RESET button is located on the side of the Small Form Factor
ONT. It can be used if the Small Form Factor ONT needs to be
rebooted. Refer to the illustration in “Step 5: Connect Power” on
page 3 for the location of this button. To reset the Small Form
Factor ONT, press the RESET button for 5 seconds or longer.
Installation Overview
To install the Small Form Factor ONT, complete the following
steps:
Step 1: Install the Small Form Factor ONT
Step 2: Connect POTS
Step 3: Connect Ethernet
Step 4: Connect Fiber
Step 5: Connect Power
Product P/N: 1287565G1
Issue Date: October 2014
Document P/N: 61287565G1-22B
Documentation for ADTRAN Carrier Networks products is available for
viewing and download directly from the ADTRAN Support Community
website.
Go to: https://supportforums.adtran.com/welcome
Registration is required.
ADTRAN offers training courses on our products, including customized
training and courses taught at our facilities or at customer sites.
For inquiries, go to: http://adtran.com/training
The following documents provide additional information for this product:
Total Access 5000 GPON OLT User Interface Guide
Total Access 5000 Series Fiber to the Premises Deployment Guide
Total Access 5000/5006 Engineering Guide

261287565G1-22B
3. Refer to the following illustration and insert the RJ-11
connector in the POTS port.
Step 3: Connect Ethernet
The Small Form Factor ONT supports a Gigabit (10/100/
1000Base-T) connection (ETH).
If an Ethernet cable is not available, use the following procedure
and table to create the Ethernet cable:
1. Use a CAT 6 rated cable and trim the insulation for the sub-
scriber Ethernet cable back approximately 1/2 inch.
2. Connect the wires per the following table using an RJ-45
Crimper.
3. Refer to the illustration at the top of the next page and insert
the CAT 6 rated cable in the ETH Port.
Ethernet RJ-45 Pin-out
Pin Name Description Color Code
1 TRD0+ Transmit/Receive Positive White/Orange
2 TRD0- Transmit/Receive Negative Orange
3 TRD1+ Transmit/Receive Positive White/Green
4 TRD2+ Transmit/Receive Positive Blue
5 TRD2- Transmit/Receive Negative White/Blue
6 TRD1- Transmit/Receive Negative Green
7 TRD3+ Transmit/Receive Positive White/Brown
8 TRD3- Transmit/Receive Negative Brown
1 2 3 4
1 = Not Connected
2 = Tip
3 = Ring
4 = Not connected
POTS Pin-Outs
POTS
Port
Required tools
Standard technician tools and those listed below are required for
installing the Small Form Factor ONT:
PON power meter with wavelength filtering
Fiberscope or videoscope
Two #8 Pan Head screws (1 inch or greater in length)
Assorted tie wraps for securing cabling and wiring
For fiber optic connections, the following are required:
Fiber optical fusion splice tools
ODC Fiber cleaning tool
SC/APC Fiber connector
Installation Steps
To install the Small Form Factor ONT, refer to the illustrations
and complete the following steps.
Step 1: Install the Small Form Factor ONT
There are two options when installing the Small Form Factor
ONT: Desk Top and Wall Mount. Both are described below.
Desk Top Installation
The Small Form Factor ONT can rest on a desktop or be wall
mounted. With either a wall or desk mount, ensure the Small
Form Factor ONT is not located in direct sunlight and is not
located next to any thermal obstructions.
Wall Mount Installation
To wall mount the Small Form Factor ONT, complete the
following steps:
1. Decide on a location for the Small Form Factor ONT.
2. Attach to drywall using the appropriate anchors.
3. Use the keyhole slots on the back of the Small Form Factor
ONT as a template and install two #8 Pan Head screws (1
inch or greater in length) using the key holes on the back of
the Small Form Factor ONT as location markers. Leave
approximately 1/4 inch protruding from the mounting
surface.
4. Slide the Small Form Factor ONT over the Pan Head screws
and exert a small amount of downward pressure to ensure
that the top of the slots are resting on the shafts of the Pan
Head screws.
Step 2: Connect POTS
To connects POTS to the Small Form Factor ONT, refer to the
illustration at the top of the next column and complete the
following steps.
1. If a POTS cable is not available, trim the insulation for the
POTS cables back approximately 1/2 inch.
2. Connect the twisted-pair Tip (green) and Ring (Red) to the
RJ-11 connector using an RJ-11 crimper.

61287565G1-22B 3
Step 4: Connect Fiber
CAUTION
C
LASER RADIATION
1310 nm to 1600 nm
Do not view directly with optical instruments.
This product contains a Class 1M Laser module that complies
with 21 CFR 1040.10 and 1040.11 and IEC 60825-1 and -2.
Fiber is installed in an SC/APC connecter located behind a
removable protector panel on the right-rear of the Small Form
Factor ONT. Refer to the figures below and the following steps to
install fiber:
1. Remove the Protective Panel and slide it back (in the direc-
tion of the dashed arrow) to expose the SC/APC connector.
2. Refer to the illustration below and pull the Protective Cover
from the SC/APC Connector.
3. Clean the ends of the Incoming Fiber and the SC/APC
Connector.
4. Refer to the illustration at the top of the next column and
connect the Incoming Fiber to the SC/APC Connector.
ETH
Port
Fiber
Port
Protective
Panel
Protective
Cover
SC/APC
Connector
Incoming
Fiber
5. Route the fiber cable through the slot in the Protective Panel.
6. Replace the Protective Panel on the Small Form Factor ONT,
and secure it with the retaining screw.
NOTE
When the SC/APC fiber connection is not in use, replace the
Protective Cover. This will help keep the optical connection clean.
Step 5: Connect Power
Refer to the following illustration and steps when connecting
power and turning the Small Form Factor ONT On and Off.
1. Plug the supplied 12 V AC/DC Power Converter into the
PWR connection on the rear of the chassis.
2. Connect the power plug to a standard 120 V AC outlet.
ON/OFF Button
An On/Off button is located on the back of the Small Form Factor
ONT.
LED STATUS
The LEDs are located beneath the plastic housing and are only
visible after power has been applied. The following table provides
the LED status during normal operations.
Label Status Indication
PWR 

Off
Green
ONT power is Off
ONT power On
GPON 

2
Off
Green
Green Flashing
ONT is not active
ONT is active
ONT is activating
OPTICAL 

2
Off
Red
Red Flashing
ONT is receiving optical power
normally
ONT PON optical module
power is off
ONT receiving low optical
power
LAN 

2
Off
Green
Green Flashing Fast
ETH Port not connected
ETH Port connected, but data is
not being transmitted
ETH Port connected, and data
is being transmitted
Power
On/O
RESET
Button

CAUTION!
SUBJECT TO ELECTROSTATIC DAMAGE
OR DECREASE IN RELIABILITY
HANDLING PRECAUTIONS REQUIRED
Warranty: ADTRAN will replace or repair this product within the warranty period if it does not
meet its published specifications or fails while in service. Warranty information can be
found online at www.adtran.com/warranty.
©2014 ADTRAN, Inc. All Rights Reserved.
ADTRAN CUSTOMER CARE:
From within the U.S. 1.800.726.8663
From outside the U.S. +1 256.963.8716
PRICING AND AVAILABILITY 1.800.827.0807
*61287565G1-22B*
TROUBLESHOOTING
The following table provides troubleshooting tips.
VOIP 

2
Off
Green
Green Flashing
ONT not registered to soft
switch, or system power is off
ONT registered, but service is
not flowing
Service is flowing (off-hook
condition, or call in progress)
Problem Possible Solution
The Power LED is Off Make sure the power cable connector
is properly seated in the ONT power
input.
Verify that the power adapter is
plugged into a live AC outlet.
Check the power cable for shorts or
breaks.
Disconnect the power input connector
at the ONT and use a voltmeter to ver-
ify that the proper voltage level is
present on the 12 V pin (power and
power return) from the power
adapter.
The GPON LED is flashing
green
This is normal at boot-up and may
take up to one minute to turn solid
green. If this state persists, contact the
Central Office to verify that the ONT
serial number, password and vendor
ID match those provisioned in the
database.
If provisioning is correct, have the
Central Office determine whether that
are alarms on the PON feeding the
ONT. If no alarms exist, use an optical
power meter to troubleshoot the fiber
network.
The GPON LED is flashing
red
Use an optical power meter to check
the receiving power to see if it between
-28 dbm and -8 dbm.
Reset the ONT using the Reset button,
If the ONT fails again, replace the
ONT with another unit.
The LAN LED is off when the
Ethernet cable is connected
Check the ETH connection, or check to
see if the Ethernet service is disabled.
Contact the Central Office for verifica-
tion.
The POTS LED is off when
the telephone is Off-hook
Check the telephone connection, or
voice service. Contact the Central
Office for verification.
Label Status Indication SPECIFICATIONS
Refer to the following for a list of all specifications for the Indoor
Small Form Factor ONT.
Electrical
oVoltage: 12 Volts typical
oMinimum Voltage: 10 Volts
oMaximum Voltage: 13.9 Volts
oPower Consumption: Less than 5 watts
Physical
o3.9 inches wide (10 centimeters)
o5.5 inches deep (14.0 centimeters)
o1.4 inches high (3.5 centimeters)
oWeight: 1 pounds (0.45 kilograms)
Environmental
oOperational Temperature: 32°F to +104°F (0°C to +40°C)
oStorage Temperature: –4°F to 122°F (–20°C to +50°C)
oRelative Humidity: 90%, noncondensing
Optical
oTX min power: 0.5 dBm
oTX max power: 5.0 dBm
oRSSI max sensitivity: -27 dBm
oRX overload: -8 dBm
oTX wavelength: 1310 nm typical
oRX wavelength: 1490 nm typical
MAINTENANCE
The Small Form Factor ONT does not require routine hardware
maintenance for normal operation. We do not recommend that
you attempts repairs in the field. Obtain repair services by
returning the defective unit to ADTRAN. Refer to the warranty
for further information. Field support for software is provided
through upgrade facilities.
SAFETY AND REGULATORY COMPLIANCE
Refer to the Total Access 311 1 GigE Port/1 POTS Port Small Form
Factor ONT Safety and Regulatory Compliance Notice (61287565G1-
17) for detailed safety and regulatory information.
Consultez l'avis sur la sécurité et la conformité à la réglemen-
tation pour ce produit (P/N 61287565G1‐17) pour obtenir des
renseignements détaillés sur la sécurité et la réglementation.