Advantech ARK-1370 User manual

ARK-1370
All-In-One, Ultra compact
Embedded Box Computer
User Manual

ARK-1370 User Manual ii
Copyright
The documentation and the software included with this product are copy-
righted 2007 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business
Machines Corporation.
AMD and Geode™ are trademarks of AMD Corporation.
Microsoft® Windows and MS-DOS are registered trademarks of
Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
All other product names or trademarks are properties of their respective
owners.
For more information on this and other Advantech products, please visit
our websites at: http://www.advantech.com
http://www.advantech.com.tw/products/
Sub_Category.asp?Category_ID=1-TPYQ7&BU=ACG&PD=EC
For technical support and service, please visit our support website at:
http://support.advantech.com
This manual is for ARK-1370 series.

iii
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for two years
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandise authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.
Part No. 2006137000 Edition 1
Printed in Taiwan September 2007

ARK-1370 User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the use
of shielded cables. This kind of cable is available from Advantech. Please
contact your local supplier for ordering information.
This product has passed the CE test for environmental specifications. Test
conditions for passing included the equipment being operated within an
industrial enclosure. In order to protect the product from being damaged
by ESD (Electrostatic Discharge) and EMI leakage, we strongly recom-
mend the use of CE-compliant industrial enclosure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference
at his own expense.

v
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before you
call:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, appli-
cation software, etc.)
– A complete description of the problem
– The exact wording of any error messages
ARK-1370 Models
Table 1.1: ARK-1370 Model list
ARK-1370F-1J0A1E: AMD Geode™LX800 processor 500 MHz, 2 x
Serial ports, 4 x USB 2.0, 1 x PS2, 1 x LAN, 1 x
LVDS, 1x VGA 1 x PCMCIA, AUDIO
ARK-1370F-2J0A1E: ARK-1370F-1J0A1E with 256 MB DDR
SDRAM, 128 MB CF, pre-installed Windows CE
6.0 Professional Plus and License
ARK-1370F-3J0A1E: ARK-1370F-1J0A1E with 512 MB DDR
SDRAM, 1 GB CF, pre-installed Windows XP
Professional Embedded FP2007 OS Image and
License

ARK-1370 User Manual vi
Packing List
• 1 x ARK-1370 Unit
• 1 x Driver and Utility CD for ARK-1370 series V1.10
(P/N: 2066137000)
• 1 x 2-P Phoenix to DC-Jack Power Cable (P/N: 1700001394)
• 1 x DB-9 Male to Mic_in, Ln_Out, Ln_In, Audio Cable
(P/N: 1700006011)
• Optional 6P-6P-6P 20cm KB and PS/2 Mouse Y cable
(P/N: 1700060202)
• Optional DIN-rail mounting accessory
(P/N: 1997001110, 1997001120, 1997001130, 1997001140)
• Optional VESA mounting plate, P/N: 1960008516
If any of these items are missing or damaged, contact your distributor or
sales representative immediately.

vii
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning.
Use a damp cloth. Do not use liquid or spray detergents for clean-
ing.
4. For plug-in equipment, the power outlet socket must be located
near the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Lay this equipment on a reliable surface when install. A drop or
fall could cause injury.
7. Do not leave this equipment in an uncontrolled environment; stor-
age temperatures above 60°C may damage the equipment.
8. The openings on the enclosure are for air convection. Protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
9. Make sure the voltage of the power source is correct before con-
necting the equipment to the power outlet.
10. Place the power cord such a way that people cannot step on it. Do
not place anything over the power cord. The power cord must be
rated for the product and for the voltage and current marked on the
product’s electrical ratings label. The voltage and current rating of
the cord should be greater than the voltage and current rating
marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
13. Never pour any liquid into an opening. This may cause fire or elec-
trical shock.
14. Never open the equipment. For safety reasons, the equipment
should be opened only by qualified service personnel.
15. If one of the following situations arises, get the equipment checked
by service personnel:
– The power cord or plug is damaged.
– Liquid has penetrated into the equipment.
– The equipment has been exposed to moisture.
– The equipment does not work well, or you cannot get it to work
according to the user’s manual.

ARK-1370 User Manual viii
– The equipment has been dropped and damaged.
– The equipment has obvious signs of breakage.
16. CAUTION!
THIS COMPUTER IS PROVIDED WITH A BATTERY-POW-
ERED REAL-TIME CLOCK CIRCUIT. THERE IS A DANGER
OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH SAME OR EQUIVLENT TYPE REC-
OMMENDED BY THE MANUFACTURE. DISCARD USED
BATTERIES ACCORDING TO THE MANUFACTURER°ØS
INSTRUCTIONS.
W i c h t i g e S i c h e r h e i s h i n w e i s e
1. Bitte lesen sie Sich diese Hinweise sorgfältig durch.
2. Heben Sie diese Anleitung für den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Ver-
wenden Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient
ein angefeuchtetes Tuch zur Reinigung.
4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und
leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schützen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten.
Ein Kippen oder Fallen könnte Verletzungen hervorrufen.
7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät
vor überhitzung schützt. Sorgen Sie dafür, daB diese Öffnungen
nicht abgedeckt werden.
8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBw-
erte.
9. Verlegen Sie die NetzanschluBleitung so, daB niemand darüber
fallen kann. Es sollte auch nichts auf der Leitung abgestellt werden.
10. Alle Hinweise und Warnungen die sich am Geräten befinden sind
zu beachten.
11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten
Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspan-
nung eine Beschädigung vermieden.
12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder
Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw.
elektrischen Schlag auslösen.

ix
13. Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der ele-
ktrischen Sicherheit nur von authorisiertem Servicepersonal geöff-
net werden.
14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz
zu trennen und von einer qualifizierten Servicestelle zu überprüfen:
– Netzkabel oder Netzstecker sind beschädigt.
– Flüssigkeit ist in das Gerät eingedrungen.
– Das Gerät war Feuchtigkeit ausgesetzt.
– Wenn das Gerät nicht der Bedienungsanleitung entsprechend
funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesse-
rung erzielen.
– Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
– Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.
15. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der
Batterie.Ersatz nur durch densellben order einem vom Hersteller
empfohlene-mahnlichen Typ. Entsorgung gebrauchter Batterien
navh Angaben des Herstellers.
16. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf
nicht fach-männische Weise gewechselt wird. Verfangen Sie die
Batterie nur gleicher oder entsprechender Type, wie vom Hersteller
empfohlen. Entsorgen Sie Batterien nach Anweisung des Herstell-
ers.
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000
beträgt 70dB(A) oder weiger.
Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend
der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die
Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab.

ARK-1370 User Manual x
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don’t touch any components on
the CPU card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The
sudden rush of power as you connect a jumper or install a card may
damage sensitive electronic components.

xi
Contents
Chapter 1 Overview ...........................................................2
1.1 Introduction ....................................................................... 2
1.2 Features ............................................................................ 2
1.2.1 Ultra Compact Size, VESA Mount with Fanless Opera-
tion .................................................................................. 2
1.2.2 Dual Display Capability.................................................. 2
1.2.3 Comprehensive Communication and Connective Capaci-
ty ..................................................................................... 3
1.2.4 Optimized Integration in a Robust Casting Construction3
1.3 Hardware Specification..................................................... 3
1.4 Chassis Dimensions........................................................... 6
Figure 1.1 Chassis Dimensions.................................. 6
Chapter 2 Hardware Functionality ..................................8
2.1 Introduction of ARK-1370 External I/O Connectors........ 8
Figure 2.1 ARK-1370 front metal face plate external I/
O connectors .......................................... 8
Figure 2.2 ARK-1370 rear metal face plate I/O con-
nectors .................................................... 8
2.2 ARK-1370 front side external I/O connectors .................. 9
2.2.1 COM Connector.............................................................. 9
Figure 2.3 COM connector ........................................ 9
Table 2.1 COM standard serial port pin assignments.
9
2.2.2 USB Connector............................................................. 10
Figure 2.4 USB connector........................................ 10
Table 2.2 USB Connector....................................... 10
2.2.3 PS2 Keyboard/Mouse Connector.................................. 11
Figure 2.5 PS/2 connector........................................ 11
Table 2.3 PS/2 Keyboard/Mouse connector pin as-
signments ............................................. 11
2.2.4 Ethernet Connector (LAN) ........................................... 12
Figure 2.6 Ethernet connector.................................. 12
Table 2.4 RJ-45 Connector pin assignments .......... 12
2.3 ARK-1370 rear side external I/O connectors.................. 13
2.3.1 Power ON/OFF Button ................................................. 13
2.3.2 LED Indicators.............................................................. 13
2.3.3 LVDS Connector .......................................................... 13
Figure 2.7 LVDS Connector .................................... 13
Table 2.5 LVDS Connector Pin Assignment.......... 13
2.3.4 PCMCIA expansion slot ............................................... 14
2.3.5 AUDIO Connector........................................................ 14

ARK-1370 User Manual xii
Figure 2.8 Audio connector ..................................... 14
Table 2.6 Audio Connector Pin Assignment .......... 14
2.3.6 VGA Connector ............................................................ 15
Figure 2.9 VGA connector....................................... 15
Table 2.7 VGA connector pin assignment.............. 15
2.3.7 Power Input Connector ................................................. 16
Figure 2.10 Power Input Connector........................... 16
Table 2.8 Power connector pin assignments........... 16
Chapter 3 Hardware Installation and Upgrade ............18
3.1 Jumpers and Connectors.................................................. 18
3.2 Setting jumpers................................................................ 19
3.3 LCD Power Jumper setting (CN14)................................ 20
Table 3.1 LCD Power Setting (CN14) ................... 20
Figure 3.1 The carrier board layout ......................... 20
3.4 Installing the DDR SDRAM Memory Module............... 21
3.5 Inserting the Compact Flash card.................................... 21
3.6 Connecting Power ........................................................... 21
Chapter 4 Award BIOS Setup.........................................24
4.1 Introduction .................................................................... 24
4.1.1 CMOS RAM Auto-backup and Restore ....................... 24
4.2 Entering Setup................................................................. 25
4.2.1 Main Menu.................................................................... 26
4.2.2 Standard CMOS Features ............................................. 27
4.2.3 Advanced BIOS Features.............................................. 29
4.2.4 Advanced Chipset Features .......................................... 31
4.2.5 Integrated Peripherals ................................................... 33
4.2.6 Power Management Setup ............................................ 35
4.2.7 PnP/PCI Configurations................................................ 37
4.2.8 PC Health Status ........................................................... 38
4.2.9 Load Optimized Defaults.............................................. 39
4.2.10 Set Password ................................................................. 40
4.2.11 Save & Exit Setup......................................................... 42
4.2.12 Quit Without Saving ..................................................... 42
Chapter 5 PCI XGA/LCD Setup.....................................44
5.1 Introduction .................................................................... 44
5.1.1 CMOS setting for panel type ........................................ 44
Figure 5.1 Advanced Chipset features screen.......... 44
5.1.2 Display type .................................................................. 45
5.1.3 Dual Independent Display ............................................ 45
Figure 5.2 AMD LX800 Graphics Controller Proper-
ties - Devices........................................ 45
Chapter 6 Full Disassembly Procedure ..........................48
6.1 Introduction ..................................................................... 48

xiii
Figure 6.1 Unscrew the 6 screws on the bottom side...
48
Figure 6.2 Unscrew the 4 screws on the front side
frame .................................................... 49
Figure 6.3 Unscrew the 2 screws on the front face plate
49
Figure 6.4 Unscrew the 4 Hex-bolt on the front face
plate...................................................... 50
Figure 6.5 Unscrew the 4 screws on the rear side frame
50
Figure 6.6 Unscrew the 2 screws on the rear face plate
51
Figure 6.7 Unscrew the 6 Hex-bolt on the rear face
plate...................................................... 51
Figure 6.8 Pull out the carrier board from the alumi-
num case............................................... 52
Figure 6.9 Remove the CF card anti-shock holder .. 52
Figure 6.10 Remove the CF card ............................... 53
Figure 6.11 Turn over the carrier board and remove the
DRAM module..................................... 53

ARK-1370 User Manual xiv

1
CHAPTER
Overview
This chapter gives background infor-
mation on ARK-1370. It shows you
ARK-1370 overview and specifica-
tions.
Sections include:
• Introduction
• Hardware Specifications
• Safety Precautions
• ARK-1370 Series Model and
Packing List
• Chassis Dimension

ARK-1370 User Manual 2
Chapter 1 Overview
1.1 Introduction
ARK-1370 is an ultra-compact, fanless fully sealed, robust embedded
box computer. It is designed for space critical applications that require
low power consumption. All electronics are protected in a rugged, sealed
housing that can be conveniently embedded in stand alone applications.
No external cooling is necessary. The unit features a 24-bit LVDS inter-
face, AC’97 Audio, one LAN, four USB, two Serial communication
ports, and PC card interfaces that bring comprehensive multimedia, con-
trol and communications to meet diverse application requirements.
1.2 Features
1.2.1 Ultra Compact Size, VESA Mount with Fanless
Operation
• Ultra-Compact dimensions of 189 x 41 x 136.5 mm (7.44” x 1.61”
x 5.37”)
• Supports VESA mounting holes (100mm x 100 mm), which allow
direct assembly of ARK-1370 to any display device, making video
intensive applications conveniently accessible. (Optional)
• Supports Desktop/Wall/Din Rail Mounting under space critical
installation conditions. (DIN-rail mounting kit is optional)
• Aluminum Alloy chassis construction with high efficient fanless
performance.
1.2.2 Dual Display Capability
• Support a wide range of video interfaces (24-bit LVDS and stan-
dard CRT interface), and AC’97 Stereo Audio. The unit is designed
for diversified applications:
– Point of Information
–Gaming
– Digital Signage

3 Chapter1
1.2.3 Comprehensive Communication and Connec-
tive Capacity
• A wide range of communications interfaces (Four USB, two RS-
232 and Ethernet). A PC card slot enables ARK-1370 to become an
ideal solution for diversified applications, such as:
– Data communication gateway for navigation and transportation
– POS/Kiosk control, self-service of entrance control, ticketing,
payment and information preview system.
1.2.4 Optimized Integration in a Robust Casting Con-
struction
• Few Parts, Easy Integration, Easy Maintenance to reduce invest-
ment
• Systems are supplied ready to run
• Long life cycle support for product continuity
• Wide range of DC 9 V~35 V power source offers flexibility of
power input for various automation environments.
1.3 Hardware Specification
Processor Core Logic System
•CPU
Embedded AMD Geode™ LX800 500MHz
•System Chipset
AMD Geode™ CS5536 companion
•BIOS
Award 512 KB Flash BIOS
•System Memory
– One 200 pin SO-DIMM sockets
– Support DDR SDRAM Up to 1GB
Display
• Controller
Built-in to AMD Geode™ LX 800 processor
• Display Memory
Optimized shared memory architecture, supports up to 64 MB
frame buffer using system memory.

ARK-1370 User Manual 4
• Display Interface support
– CRT Interface
– Single channel 18-bit LVDS interface
• Resolution
– CRT Mode: 1024 x 768 @ 22 bpp (85 Hz), 1600 x 1200 @
16 bpp
– LCD/Simultaneous Mode: 1024 x 768 @ 16 bpp
Ethernet
•Ethernet Controller: Intel® 82551QM Ethernet Controller
•Speed: 10/100MBps, IEEE 802.3u (100 BASE-T) protocol com-
patible
Audio
•Audio Interface
Built-in Audio controller on AMD Geode™ CS5536 companion
chipset AC’97 Audio stereo sound and dual output 2.2W amplifier.
USB
• Built-in USB 2.0 controller on AMD Geode™ CS5536. Supports 4
x USB 2.0 ports
Serial Port
• Built-in Winbond W83627HF LPC Super I/O Controller. Supports
2 x RS-232/422/485 ports by BIOS selection
PC Card
•PC Card Controller: Built-in Ricon R5C485 PC Card Controller
•PC Card Slot Interface: 1 x built-in PC Card that supports Card-
Bus (Card-32) and 16-bit (PCMCIA 2.1/JEIDA4.2) cards 5V and
3.3V working power.
Others
•Watchdog Timer: 255 levels timer interval, setup by software
•Keyboard/Mouse: One PS/2 Port to support PS/2 Mouse and PS/2
Keyboard.
Storage
•SSD Interface: 1 x CompactFlash socket for Type I/II Compact-
Flash disk

5 Chapter1
Mechanical specifications
•Construction: Aluminum Alloy housing
•Mounting: VESA*/Desk/wall mounting
•Dimension (W x H x D): 189 x 41 x 136.5 mm
(7.44” x 1.61” x 5.37”)
•Weight: 1 KG
Power Supply
•Output Rating: 25 W, ATX
•Input Voltage:
Supports 9 VDC ~ 35 VDC, ATX
Supports Power Input Reversed Protection
Supports Power Input Surge Protection
Supports Power On after Power failure via BIOS setting
Typical Power Input:
9 VDC @ 3 A,
12 VDC @ 2.4 A,
16 VDC @ 1.75 A,
19 VDC @ 1.5 A,
24 VDC @ 1.2 A,
35 VDC @ 0.8A,
Environment Specifications
•Operating Temperature
– When system is equipped with Industrial Grade Compact Flash
Disk only: -40 °C to 60 °C
•Relative humidity: 95 % @ 40 °C (non-condensing)
• Vibration loading during operation
– When system is equipped with Compact Flash Disk: 5 Grms,
IEC 68-2-64, random, 5~500Hz, 1 Oct./min, 1hr/axis. X, Y, Z
three axes
•Shock during operation
– When system is equipped with Compact Flash Disk: 50 Grms,
IEC 68-2-27, half sine, 11 ms duration.
•EMC Approved: CE, FCC Class A
• Safety Approved: UL

ARK-1370 User Manual 6
1.4 Chassis Dimensions
Figure 1.1: Chassis Dimensions
GND
DC IN
9V~35V
VCC