Advantech PPC-3100/3120 User manual

User Manual
PPC-3100/3120
Intel® Atom Processor Based
Micro-Computer with a 10.4" /
12.1" Color TFT LCD

PPC-3100/3120 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2013
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (1years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 200K312020 Edition 1
Printed in China October 2013

iii PPC-3100/3120 User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded
cables are used for external wiring. We recommend the use of shielded cables. This
kind of cable is available from Advantech. Please contact your local supplier for
ordering information.
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful inter-
ference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

PPC-3100/3120 User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
If one of the following situations arises, get the equipment checked by ser-
vice personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
14. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
15. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
16. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

v PPC-3100/3120 User Manual
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.

PPC-3100/3120 User Manual vi

vii PPC-3100/3120 User Manual
Contents
Chapter 1 Overview...............................................1
1.1 Introduction ............................................................................................... 2
1.2 Specifications ............................................................................................ 2
1.2.1 Specification Differences .............................................................. 2
1.2.2 General Specifications .................................................................. 3
1.2.3 Power Specifications..................................................................... 3
1.2.4 Touchscreen Specifications .......................................................... 3
1.2.5 Environment Specifications........................................................... 4
1.2.6 Certifications ................................................................................. 4
1.2.7 IP Grade........................................................................................ 4
1.3 Dimensions ............................................................................................... 5
Figure 1.1 PPC-3100 Dimensions (Unit: mm) ............................. 6
Figure 1.2 PPC-3120 Dimensions (Unit: mm) ............................. 7
Chapter 2 System Setup.......................................9
2.1 A Quick Tour ........................................................................................... 10
Figure 2.1 Front Panel of Panel PC........................................... 10
Figure 2.2 Side View of Panel PC ............................................. 11
Figure 2.3 IO Connectors of Panel PC ...................................... 12
2.2 Installation Procedures............................................................................ 13
2.2.1 Connecting Power Cord.............................................................. 13
Figure 2.4 Connecting Power Cord ........................................... 13
2.2.2 Connecting Keyboard and Mouse............................................... 13
2.2.3 Switching on Power .................................................................... 13
2.3 Installing Memory .................................................................................... 14
Figure 2.5 Unfastening Screws on Rear Cover ......................... 14
Figure 2.6 Unplugging Switch Wire ........................................... 14
Figure 2.7 Unfastening Heatsink Screws................................... 15
Figure 2.8 Installing Memory and Cooling Mud ......................... 15
2.4 Installing HDD ......................................................................................... 16
Figure 2.9 Removing Rear Cover .............................................. 17
Figure 2.10Removing HDD Bracket ........................................... 17
Figure 2.11Fastening HDD Screws ............................................ 18
Figure 2.12Plugging HDD Wire .................................................. 18
2.5 Installing MiniSATA ................................................................................. 19
Figure 2.13Removing HDD Bracket ........................................... 19
Figure 2.14Installing Mini SATA ................................................. 19
2.6 Installing Wireless LAN Card .................................................................. 20
Figure 2.15Installing Wireless LAN Card.................................... 20
Figure 2.16Location of Antenna.................................................. 21
Figure 2.17Installing Antenna ..................................................... 21
2.7 Installing PPC-3120-EXPE...................................................................... 22
Figure 2.18PPC-3120-EXPE Module ......................................... 22
Figure 2.19PCM-922B: 1 PCIEx and PCI................................... 22
Figure 2.20PCM-923B: PCIEx 1 and PCIEx 1............................ 23
Figure 2.21Removing Screws..................................................... 23
Figure 2.22Removing Metal Cover ............................................. 24
Figure 2.23Fixing Metal Cover.................................................... 24
Figure 2.24Installing Riser Card ................................................. 25
Figure 2.25Installing Card........................................................... 25
Figure 2.26Fixing Rear Cover..................................................... 26
2.8 Installing Hook......................................................................................... 27
Figure 2.27Installing Hook .......................................................... 27

PPC-3100/3120 User Manual viii
2.9 Quick Installation of PPC-3120 ............................................................... 28
Figure 2.28Put Panel PC into Cabinet........................................ 28
Figure 2.29Installing PC with Clamp .......................................... 28
Figure 2.30Installing Hook.......................................................... 29
2.10 Installing Internal USB ............................................................................ 30
Figure 2.31Cable and USB Bracket ........................................... 30
Figure 2.32Fixing Bracket onto USB Connector......................... 30
Figure 2.33Removing Rear Cover.............................................. 31
Figure 2.34Removing IO Shield ................................................. 31
Figure 2.35Connecting Cable..................................................... 32
Figure 2.36Replacing IO Shield.................................................. 32
Chapter 3 Jumpers and Connectors................. 33
3.1 Jumpers and Connectors........................................................................ 34
Figure 3.1 Front View of PCM-8206 .......................................... 34
3.2 External COM Ports &DIO Pin Definition ................................................ 35
Figure 3.2 COM Port ................................................................. 35
Chapter 4 Software Setup.................................. 37
4.1 Driver Installation .................................................................................... 38
Figure 4.1 Drivers in CD-ROM .................................................. 38
4.2 BIOS Setup Program .............................................................................. 38
4.2.1 Entering BIOS Setup .................................................................. 38
4.2.2 Adjustment of LCD Brightness.................................................... 39
4.2.3 COM2 Mode Selection (RS232/RS422/RS485) ......................... 41
4.2.4 COM1&COM2 Pin9 Function Selection.................................... 42
4.2.5 Wake on LAN\............................................................................. 43

Chapter 1
1Overview
This chapter gives basic
information of PPC-3100/3120.
Sections include:
Introduction
Specifications
Dimensions

PPC-3100/3120 User Manual 2
1.1 Introduction
Advantech PPC-3100/3120 is an Intel Atom processor based panel PC with a 10.4" /
12.1" color LCD display. The powerful D2550 and Intel NM10 chipsets bring the most
dynamic applications to life without sacrifices to any industrial reliability. The internal
mini SATA card interface can serve as an alternative HDD solution for OS booting
and the mini PCI interface can be used by many expansion cards (such as a wireless
LAN card) to extend device mobility.In order to satisfy customers security concerns,
PPC-3100/3120 also offers 2 Giga LAN configuration. What's more, 4 serial ports
and 4 USB V2.0 ports give the PPC-3100/3120 advanced versatile applications.
1.2 Specifications
1.2.1 Specification Comparison
Product PPC-3100 PPC-3120
LCD Specification 10.4”LCD 12.1”LCD
Display type 10.4”TFT LCD (LED backlight) 12.1”TFT LCD (LED backlight)
Max. Resolution 800 x 600 1024 x 768
Supported Color 262K 262K
Dot Pitch 0.264(H) x 0.264(V) 0.240(H) x 0.240(V)
View Angle 80 (Left), 80 (Right)
70 (Up), 70 (Down)
80 (Left), 80 (Right)
70 (Up), 70 (Down)
Luminance 400 600
Contrast Ratio 700 700
LCD Operating
Temperature -20 ~ 70°C (-4 ~ 158°F) -30 ~ 80°C (-22 ~ 176°F)
Backlight Life 30,000 hrs 50,000 hrs
Weight 2.5 kg (5.5 lb) 3.38 kg (7.45 lb)
Dimension 275 x 220 x 68 mm
(10.83”x 8.74”x 2.68”)
325.00 x 253.80 x 58.40 mm
(12.80” x 9.99” x 2.30”)

3 PPC-3100/3120 User Manual
Chapter 1 Overview
1.2.2 General Specifications
1.2.3 Power Specifications
1.2.4 Touchscreen Specifications
CPU D2550 1.86G 1M
Chipset Intel Atom D2550 + NM10
Memory 1 x 204 pin socket, up to 4 GB DDR3
SDRAM Storage 1 x 2.5”SATA HDD
Network 2 x Gigabit Ethernet ports
I/O Connectors
4 x COM ports: 1 x RS-232/422/485, 3 x RS232
4 x USB 2.0 interfaces
2 x Gigabit Ethernet ports
1 x VGA port, 1 x DIO port
1 x Line-out, 1 x Mic-in, 2 x 1 W speaker (Internal)
1 x Phoenix power connector, 1 x power switch
Expansion Card Slots 1 x PCIe x1 (PPC-3120 Optional)
1 x PCI (PPC-3120 Optional)
Additional Expansion Slots 1 x mini PCIe long card slot and 1 x mSATA card slot
OS Win XP / Win 7
Product Name PPC-3100 PPC-3120
Power
Consumption
25 W
(Test system: Windows7 32bit)
36 W
(Test system: Windows7 32bit)
(D2550-NM10) 22 W
(Test system: Windows XP 32bit)
34 W
(Test system: Windows XP 32bit)
Input Voltage 12 - 30 Vac, 5 - 2 A
Note! For details about the above test conditions for power consumption,
please see Remark 1 and Remark 2.
Type Five wire resistive
Resolution 2048 x 2048
Light Transmission 81%+/-3%
Controller COM interface
Durability 36,000,000

PPC-3100/3120 User Manual 4
1.2.5 Environment Specifications
1.2.6 Certifications
1.2.7 IP Grade
Remark 1:
Power consumption (PPC-3100):
Remark 2:
Power consumption (PPC-3120):
Operating
Temperature 0 ~ 50°C (32 ~ 122°F)
Storage Temperature -20 ~ 60°C (-4 ~ 140°F)
Relative Humidity 10 ~ 95% @ 40°C (Non-condensing)
Shock 10 G peak acceleration (11 ms duration)
Vibration 5 ~ 500 Hz 1 G RMS
EMC BSMI, CE, FCC Class B
Safety CB, CCC, BSMI, UL
Front Panel
Dust-Proof &
Water-Proof
IP65
Test Test Configuration Test System
Burn-in 7.0
Memory: Apacer DDR3 1333 SODIMM 4GBx1
HDD: Seagate ST250LT003 9YG141C-500
250GB SATA 2.5'
IO: COM Port RS232 loopback x4, USB2.0
device x3, USB mouse x1
Windows 7 32bit 25 W
Windows XP 32bit 22 W
Test Test Configuration Test System
Burn-in 7.0
Memory: Apacer DDR3 1333 SODIMM 4GBx1
HDD: Seagate ST250LT003 9YG141C-500
250GB SATA 2.5'
IO: COM Port RS232 loopback x4, USB2.0
device x3, USB mouse x1
Windows 7 32bit 36 W
Windows XP 32bit 34 W

5 PPC-3100/3120 User Manual
Chapter 1 Overview
1.3 Dimensions
PPC-3100:

PPC-3100/3120 User Manual 6
Figure 1.1 PPC-3100 Dimensions (Unit: mm)
PPC-3120:
Note! Specification of mounting VESA screw: M4. Depth of screw hole: 6 mm
(Max.).

7 PPC-3100/3120 User Manual
Chapter 1 Overview
Figure 1.2 PPC-3120 Dimensions (Unit: mm)
Note! Specification of mounting VESA screw: M4. Depth of screw hole: 6 mm
(Max.).

PPC-3100/3120 User Manual 8

Chapter 2
2System Setup
Sections include:
A Quick Tour
Installation Procedures
Installing Memory
Installing HDD
Installing Mini SATA
Installing Wireless LAN
Installing Expansion Card
Installing Hook
Quick Installation of PPC-3120
Installing Internal USB

PPC-3100/3120 User Manual 10
2.1 A Quick Tour
Before starting to set up the panel PC, take a moment to become familiar with the
locations and purposes of controls, drivers, connectors and ports, which are illus-
trated in the figures below.
When placed upright on the desktop, the front panel of the panel PC appears as
shown in Figure 2.1.
Figure 2.1 Front Panel of Panel PC
1. Light sense indicator (Light sense)
2. Network status indicator (LAN LED)
3. HDD status indicator (HDD LED)
4. Power status indicator (Power LED)
Status LAN LED HDD LED POWER LED
LAN1 LAN2
Power On (S0)
Green
(Operating,
flashing)
Yellow
(Operating,
flashing)
Yellow
(Operating,
flashing)
Green

11 PPC-3100/3120 User Manual
Chapter 2 System Setup
Figure 2.2 Side View of Panel PC
1. Antenna hole
2. CPU heatsink
3. Hook hole for panel mount (8 holes)
4. Speaker (left & right)

PPC-3100/3120 User Manual 12
I/O connectors:
Figure 2.3 IO Connectors of Panel PC
A: Line-out / Mic-in
B: 2 x Gigabit Ethernet ports
C: 4 x USB 2.0 connectors
D: DIO connector
E: VGA connector
F: COM1, 3, 4 RS232 connector, COM2 RS232/422/485 connector
G: DC power connector (12 V ~ 30 V)
H: Power switch