Advantech ARK-2250V User manual

User Manual
ARK-2250V
In-Vehicle Fanless System
ARK-2250S
Rugged Full HD NVR System

ARK-2250V/2250S User Manual ii
Attention!
This package contains a hard-copy user manual in Chinese for China CCC
certification purpose, Please download the latest English user manual and
drivers on website:
http://www.advantech.com/products/1-flnuyz/ark-2250v/mod_4fc17db6-b79e-46d2-
8a00-117f088a33fb
https://www.advantech.com/products/1-flnuyz/ark-2250s/mod_d5e55c18-f604-44c6-
9f66-d024ea0fb68b
Please disregard the printed Chinese copy of the user manual if the product is not to
be sold and/or installed in China.

iii ARK-2250V/2250S User Manual
Copyright
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel® and Pentium® are trademarks of Intel Corporation
Microsoft Windows® is a registered trademark of Microsoft Corp
All other product names or trademarks are properties of their respective owners
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2006250V00 Edition 1
Printed in China January 2020

ARK-2250V/2250S User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data.

v ARK-2250V/2250S User Manual
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to: support@advan-
tech.com
Packing List
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
ARK-2250V
1 x ARK-2250V unit
1 x Hard copy user manual (Simplified Chinese)
1 x 5M SMA cable
1 x 6 Pin remote control block
1 x 5 Pin power block
2 x Wall mounting brackets
ARK-2250S
1 x ARK-2250S unit
1 x Hard copy user manual (Simplified Chinese)
1 x 6 Pin remote control block
1 x 5 Pin power block
2 x Wall mounting brackets
Ordering Information
ARK-2250V
ARK-2250S
Note! Notes provide optional additional information.
P/N Description
ARK-2250V-U0A1E Intel Core i7-6822EQ 2.0GHz, VGA/HDMI output
ARK-2250V-U0A2E Intel Core i7-6822EQ 2.0GHz, Dual HDMI output
ARK-2250V-S9A1E Intel Core i5-6442EQ 1.9GHz, VGA/HDMI output
ARK-2250V-S9A2E Intel Core i5-6442EQ 1.9GHz, Dual HDMI output
P/N Description
ARK-2250S-U0A1E Intel Core i7-6822EQ 2.0GHz, VGA/HDMI output
ARK-2250S-S9A1E Intel Core i5-6442EQ 2.0GHz, VGA/HDMI output

ARK-2250V/2250S User Manual vi
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. Do not leave this equipment in an environment unconditioned where the storage
temperature under -40° C or above 80° C, it may damage the equipment. Oper-
ating temperature is -20° C to 70° C.
8. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
9. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet. Cable of Power source should be shielded.
10. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.The voltage and current rating of the cord should be greater
than the voltage and current rating marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
13. Never pour any liquid into an opening. This may cause fire or electrical shock.
14. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
15. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
16. CAUTION: The computer is provided with a battery-powered real-time clock cir-
cuit. There is a danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by the manufacture. Discard
used batteries according to the manufacturers instructions.
17. ATTENTION: L'ordinateur est muni d'un circuit en temps reél de l'horloge ali-
mentée par betterie. ll ya un danger d'explosion si la pile est replacée de façon
incorrecte. Remplacez uniquement par un type identique ou équivalent recom-
mandé par le fabricant. Jetez les piles usagées selon les instructions du fabri-
cant.
18. CAUTION: Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while the
power is on. Sensitive electronic components can be damaged by sudden
power surges.
19. ATTENTION: débranchez toujours complètement le cordon d'alimentation de
votre châssis chaque fois que vous travaillez avec le matériel. Ne faites pas de

vii ARK-2250V/2250S User Manual
connexions pendant que l'appareil est sous tension.Les composants électron-
iques sensibles peuvent être endommagés par des surtensions soudaines.
20. CAUTION: Always ground yourself to remove any static charge before touching
the motherboard, backplane, or add-on cards. Modern electronic devices are
very sensitive to static electric charges. As a safety precaution, use a grounding
wrist strap at all times. Place all electronic components on a static-dissipative
surface or in a static-shielded bag when they are not in the chassis.
21. ATTENTION: Toujours mettre à la terre pour éliminer toute charge statique
avant de toucher la carte mère, le fond de panier ou les cartes d'extension. Les
appareils électroniques modernes sont très sensibles aux charges électriques
statiques. Par mesure de sécurité, utilisez un bracelet antistatique à tout
moment. Placez tous les composants électroniques sur un support antistatique-
surface ou dans un sac antistatique lorsqu'ils ne sont pas dans le châssis.
22. CAUTION: Any unverified component could cause unexpected damage. To
ensure the correct installation, please always use the components (ex. screws)
provided with the accessory box.
23. ATTENTION: Tout composant non vérifiée pourrait causer des dommages inat-
tendu. Pour garantir une installation correcte, s'il vous plaît utilisez toujours les
composants( vis ex.) fournies avec la boîte d'accessories.

ARK-2250V/2250S User Manual viii

1 ARK-2250V/2250S User Manual
Contents
Chapter 1 General Introduction ...........................1
1.1 Introduction ............................................................................................... 2
1.2 Features .................................................................................................... 3
1.3 Hardware Specifications ........................................................................... 3
1.4 Mechanical Specifications......................................................................... 5
1.4.1 Dimensions ................................................................................... 5
Figure 1.1 ARK-2250V/S Mechanical Dimensions ...................... 5
Chapter 2 Hardware installation ..........................7
2.1 Overview of Hardware Installation & Upgrading ....................................... 8
2.2 Memory Installation ................................................................................... 8
2.3 Storage Installation ................................................................................... 9
2.3.1 2.5" SATA Drive Installation.......................................................... 9
2.3.2 mSATA Installation ....................................................................... 9
2.3.3 Mini SIM Installation.................................................................... 10
2.4 Optional MiniPCIe and M.2 Module Installation ...................................... 11
Chapter 3 BIOS Settings.....................................13
3.1 BIOS Introduction.................................................................................... 14
3.2 Enter Setup ............................................................................................. 14
3.2.1 Main Setup.................................................................................. 14
Figure 3.1 Main Setup Screen .................................................. 14
3.2.2 Advanced BIOS Setup ................................................................ 15
Figure 3.2 Advanced BIOS Features Setup Screen ................. 15
3.2.3 Chipset........................................................................................ 44
3.2.4 Security ....................................................................................... 55
3.2.5 Boot Settings............................................................................... 56
3.2.6 Save & Exit ................................................................................. 57
Chapter 4 Jumper and Switch Settings ............59
4.1 Setting Jumpers and Switches................................................................ 60
4.2 Jumper Location...................................................................................... 61
4.3 Jumper List.............................................................................................. 62
4.3.1 I/O Board.................................................................................... 62
4.4 Jumper Setting ........................................................................................ 62
4.4.1 Clear CMOS (CMOS1) ............................................................... 62
4.4.2 MiniPCIe Slot1 Power Setting (SW1).......................................... 62
4.4.3 MiniPCIe Slot2 Power Setting (SW2).......................................... 62
Chapter 5 Pin Assignments ...............................63
5.1 I/O Connector Locations ......................................................................... 64
5.1.1 ARK-2250V-S9A1E & ARK-2250V-U0A1E................................. 64
5.1.2 ARK-2250V-S9A2E & ARK-2250V-U0A2E
ARK-2250S-S9A1E & ARK-2250S-U0A1E................................. 64
5.2 I/O Connector Pin-Definitions.................................................................. 65
5.2.1 VGA ............................................................................................ 65
Table 5.1: VGA Connector Pin Assignments............................. 65

ARK-2250V/2250S User Manual 2
5.2.2 HDMI........................................................................................... 65
Figure 5.1 HDMI Connector....................................................... 65
Table 5.2: HDMI / Display Port Connector Pin Assignments .... 65
5.2.3 USB ............................................................................................ 66
5.2.4 Ethernet ...................................................................................... 66
5.2.5 DIO ............................................................................................. 66
5.2.6 COM ........................................................................................... 67
5.2.7 Audio........................................................................................... 67
5.2.8 Remote Control........................................................................... 68
5.2.9 DC Input...................................................................................... 68
5.2.10 DC Output (12Vdc/1.5A)............................................................. 68
5.2.11 External SIM Slots ...................................................................... 68
5.2.12 LED Indicator .............................................................................. 69
5.2.13 Power On/Off Button................................................................... 69
5.2.14 Power Input Mode....................................................................... 69

Chapter 1
1General Introduction
This chapter gives background
information on ARK-2250V/S
series

ARK-2250V/2250S User Manual 2
1.1 Introduction
ARK-2250V is a vehicle-grade quad core mobile devices for in-vehicle computers.
ARK-2250S is an industrial-grade quad core mobile device for outdoor NVR solu-
tions.
ARK-2250V/S supports Full-HD NVR solutions and is fully integrated with certified
hardware and intelligent management software. ARK-2250V has integrated in-vehi-
cle power (ISO-7637-2), conforms to in-vehicle certifications (E-Mark, IEC-60721-3-5
5M3 and MIL-STD-810G shock/vibration proof), and has specially-developed vehicle
software SDK and APIs for in-vehicle applications. It also provides diverse commun
cation for excellent connectivit, has great expansion capabilities and, comes with
integrated software for manageability and security.
ARK-2250S-S9A1E & ARK-2250V-U0A1E & ARK-2250V-S9A1E

3 ARK-2250V/2250S User Manual
Chapter 1 General Introduction
ARK-2250V-S9A2E & ARK-2250V-U0A2E I/O Overview
1.2 Features
Intel® Core i5-6442EQ 1.9GHz / Core i7-6822EQ 2.0 GHz
Diversity Communication Abilities, ex. WWAN, WLAN
Intelligent Vehicle Power Ignition Management
12 / 24Vdc Wide Power
Dual storage: 1 x removable 2.5" drive bay & 1 x F/S mSATA
Supports WISE-PaaS/RMM and Embedded Software APIs
1.3 Hardware Specifications
CPU: Intel® Core i5-6442EQ 1.9GHz / Core i7-6822EQ 2.0 GHz
System Chipset: Intel® QM170
BIOS: AMI uEFI 64 Mbit Flash BIOS
System Memory: 2 x DDR4 SO-DIMM sockets, support DDR4 2133 MHz up to
32 GB (Max. 16GB per each SO-DIMM socket)
Graphics Controller: Intel® Gen 9
Storage:
–2.5" SATA: 1 x removable 2.5" drive bay (Max 9.5 mm height)
–mSATA: 1x full size mSATA storage
Watchdog Timer: Supported by Advantech SUSI API
I/O Interface:
–COM:3 x RS-232/422/485
–USB: 3 x USB 3.0
–Audio: 1x Line-in / Line-Out / Mic-in
Ethernet: 2 x Giga LAN 10/100/1000 Mbps
Digital I/O: 4 x DI & 4 x DO w/ 1.5KV isolation

ARK-2250V/2250S User Manual 4
–Input Voltage: 0 to 30 VDC at 25 Hz,
–Output Current: Max. 500 mA per channel
–On-state Voltage: 24 VDC nominal, open collector to 30 VDC
LED Indicator: 1xPower LED, 1xStorage LED
Display Output:
–1x VGA up to 1920 x 1200 @ 60Hz
–1x lockable HDMI, up to 2K @ 60 Hz
Power Requirement:
–Power type: ATX
–Intelligent Vehicle Power Ignition Management: Selectable boot-up & shut-
down voltage, on/off delay time
–Input voltage: 12 / 24 VDC
–Isolation: 1.5KV
Expansion Slot:
–1 x full size mini PCIe slot, support SATA/USB2.0/USB3.0/PCIe with accessi-
ble SIM socket, supports mini SIM card(25 x 15 x 0.76mm)
–1 x full size mini PCIe slot, support USB2.0/USB3.0/PCIe with accessible
SIM socket, supports mini SIM card(25 x 15 x 0.76mm)
–1 x M.2 2230 E Key, support USB2.0/PCIe
Enclosure: Ruggedized aluminum housing.
Operating Temperature:
–With extended temperature peripherals:-20 ~ 70 °C with 0.7m/s air flow
Storage Temperature: -40 ~ 85° C
Vibration / Shock: With mSATA/SSD: IEC 60721-3-5 Class 5M3, MIL-STD-
810G Method 514.6/516.6
Certifications:
ARK-2250V
–EMC CE, FCC Class B, CCC, BSMI
–Safety UL, CCC, BSMI, EMARK
–In-Vehicle Power: ISO7637-2
ARK-2250S
–EMC CE, FCC Class B, CCC, BSMI
–Safety UL, CCC, BSMI, CB

5 ARK-2250V/2250S User Manual
Chapter 1 General Introduction
1.4 Mechanical Specifications
1.4.1 Dimensions
260 x 160 x 73 mm
Figure 1.1 ARK-2250V/S Mechanical Dimensions

ARK-2250V/2250S User Manual 6

Chapter 2
2Hardware installation
This chapter introduces the instal-
lation of ARK-2250V/S Hardware

ARK-2250V/2250S User Manual 8
2.1 Overview of Hardware Installation & Upgrading
2.2 Memory Installation
Remove 4 screws from top case to install memory on the top side of the board
Warning! Do not remove the ruggedized aluminum covers until verifying that no
power is flowing within the computer. Power must be switched off and
the power cord must be unplugged. Take care in order to avoid injury or
damage to the equipment.

9 ARK-2250V/2250S User Manual
Chapter 2 Hardware installation
2.3 Storage Installation
2.3.1 2.5" SATA Drive Installation
2.3.2 mSATA Installation
1. Remove bottom cover 4 screws on the bottom side and 4 screws on both sides
2. Insert a full size mSATA storage in the place marked

ARK-2250V/2250S User Manual 10
2.3.3 Mini SIM Installation
1. Remove the 2 screws on back side
2. Insert a mini SIM card