Advantech FWA-5020 User manual

Copyright 2014 Advantech Co. Ltd. All rights reserved.
USER MANUAL
REVISION 0.1DATE 2016/10/30
FWA-5020
1U HIGH-END NETWORK APPLIANCE
BASED ON INTEL®XEON®E5-2600 V4 PROCESSORS

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 2
Revision History
Date
[mm/dd/yyyy]
Revision
Modifications
10/01/2016
0.1
Initial version draft
© Copyright 2014 –Advantech Co., Ltd.
All Rights Reserved
Advantech Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this manual may be
reproduced, copied, translated or transmitted in any form or by any means without
the prior written permission of Advantech Co., Ltd. Information provided in this
manual is intended to be accurate and reliable. However, Advantech Co., Ltd.
assumes no responsibility for its use, nor for any infringements of the rights of third
parties, which may result from its use.

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 3
About this manual
Thank you for purchasing and using the Advantech FWA-5020.
The target audience of this manual includes users, administrators and technicians. This
publication is a useful reference when installing, configuring, operating and managing the
FWA-5020.
This manual is organized as follows:
•Section 1: Getting Started helps you with the first steps with the FWA-5020.
•Section 2: Product Specification provides a detailed description of the FWA-5020 and
its features.
•Section 3: Configuration and Service describes how to change the FWA-5020’s
configuration or how to install and service replaceable items.
•Section 4: Tips, Tricks and Troubleshooting provides best practices and other
information that may be helpful for operation and troubleshooting of the FWA-5020
•Appendices provide supplemental information referenced in the other sections of this
document.
Useful documents
If you cannot find the information you’re looking for or need more detailed information on a
specific topic, please refer to the list of additional documents and other sources of information
below. Please contact your Advantech representative if you need help on obtaining these
documents or still can’t find what you’re looking for.
- Advanced LAN Bypass User Manual
- Advantech IPMI User Manual
- Information on intel CPUs, Chipsets and NIC silicon can be found at www.intel.com
- FWA-5020 Reference Platform Software User’s Guide (for samples only)
Warnings, Cautions and Notes
Warning! Warnings indicate conditions, which, if not observed, can cause
personal injury.
Caution! Cautions are included to help you avoid damaging hardware or
losing data.
Note! Notes provide additional information.

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 4
We appreciate your input
Please let us know of any aspect of this product, including the manual, which could use
improvement or correction. We appreciate your valuable input in helping make our products
and documentation better.
Please send all such - in writing to: nc[email protected]m
Acknowledgements
Xeon, QuickAssist and Intel are trademarked by Intel Corp. All other product names or
trademarks are properties of their respective owners.

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 5
Table of Contents
1. GETTING STARTED ..................................................................................... 13
1.1 SAFETY INSTRUCTIONS ............................................................................. 13
1.1.1 Safety Precautions per IEC704-1...................................................... 13
1.1.2 Safety Precautions - Static Electricity................................................ 14
1.2 UNPACKING.............................................................................................. 14
1.3 INSTALLATION AND CONFIGURATION........................................................... 15
1.3.1 Rack Mounting.................................................................................. 16
1.3.2 Powering On..................................................................................... 17
1.3.3 Connecting to the Console................................................................ 17
1.3.4 Installing an OS ................................................................................ 20
1.3.4.1 Pre-Installed reference OS................................................................ 20
1.3.4.2 Installing and/or boot an OS from a USB key.................................... 20
1.3.4.3 Installing an OS via network boot...................................................... 21
1.3.4.4 Booting an OS via network boot........................................................ 21
1.4 GETTING HELP:TECHNICAL SUPPORT AND ASSISTANCE ............................. 25
2. PRODUCT SPECIFICATION......................................................................... 26
2.1 OVERVIEW................................................................................................ 26
2.2 PRODUCT VERSIONS................................................................................. 27
2.3 TECHNICAL SPECIFICATIONS...................................................................... 28
2.3.1 System dimensions........................................................................... 29
2.3.2 Regulatory Compliance..................................................................... 29
2.3.2.1 Safety............................................................................................... 30
2.3.2.2 Electromagnetic Compatibility........................................................... 30
2.3.2.3 CE Mark............................................................................................ 30
2.4 DETAILED DESCRIPTION ............................................................................ 31
2.4.1 Front elements (FWA-5020U-00A1R)............................................... 31
2.4.1.1 LED details....................................................................................... 32
2.4.2 Rear Elements.................................................................................. 33
2.4.3 System block diagram....................................................................... 33
2.4.4 Processor(s) ..................................................................................... 34
2.4.5 Memory............................................................................................. 35
2.4.6 Chipset ............................................................................................. 36
2.4.6.1 USB.................................................................................................. 36
2.4.6.2 SATA................................................................................................ 37
2.4.6.3 Legacy Functions and IO.................................................................. 38
2.4.7 Network interfaces (onboard)............................................................ 39
2.4.8 PCIe Expansion................................................................................ 39
2.4.9 TPM Module ..................................................................................... 39
2.4.10 LCD Module...................................................................................... 39
2.4.11 Mass Storage.................................................................................... 40
2.4.12 BIOS................................................................................................. 40
2.4.12.1 Password protection...................................................................... 41
2.4.12.2 BIOS defaults ................................................................................ 41
2.4.13 Platform Management....................................................................... 41
2.4.14 Power Supplies................................................................................. 42
2.4.15 Electronic label: FRU EEPROM........................................................ 43

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 6
2.5 ADVANCED PLATFORM FEATURES .............................................................. 43
2.5.1 Intrusion detection ............................................................................ 43
2.5.2 BIOS POST Watchdog ..................................................................... 43
2.5.3 LAN Bypass...................................................................................... 44
2.5.3.1 LAN Bypass Segments..................................................................... 45
2.5.3.2 Bypass Watchdog Support................................................................ 45
2.5.3.3 LED Behaviour.................................................................................. 45
2.6 AVAILABLE ACCESSORIES AND RELATED PRODUCTS................................... 46
2.6.1 Accessories...................................................................................... 46
3. CONFIGURATION AND SERVICE................................................................ 47
3.1 JUMPER SETTINGS.................................................................................... 47
3.2 BIOS SETUP MENU................................................................................... 47
3.2.1 Main Setup Menu.............................................................................. 48
3.2.1.1 Setting System Time and Date ......................................................... 49
3.2.2 Platform Setup Menu........................................................................ 49
3.2.2.1 Serial Port Console Redirection........................................................ 50
3.2.2.2 USB Configuration............................................................................ 52
3.2.2.3 Trusted Computing ........................................................................... 53
3.2.2.4 Virtualization..................................................................................... 55
3.2.2.5 Platform Management....................................................................... 56
3.2.3 Hardware.......................................................................................... 58
3.2.3.1 Hardware Setup: CPU Configuration............................................. 59
3.2.3.2 Hardware Setup: North Bridge Configuration................................. 61
3.2.3.3 PCI Express Port Configuration ........................................................ 63
3.2.3.4 QPI Configuration ............................................................................ 65
3.2.3.5 PCI Subsystem Settings................................................................ 66
3.2.3.6 Hardware Setup: South Bridge Configuration ................................ 66
3.2.3.7 USB Configuration............................................................................ 69
3.2.3.8 ACPI Setting..................................................................................... 70
3.2.3.9 Runtime Error logging....................................................................... 71
3.2.4 Server Mgmt..................................................................................... 71
3.2.5 Security Setup .................................................................................. 72
3.2.6 POST & Boot Menu .......................................................................... 73
3.2.6.1 Compatibility Support Module (CSM) Configuration.......................... 74
3.2.7 Save & Exit Menu ............................................................................. 75
3.3 INSTALLING COMPONENTS......................................................................... 76
3.3.1 Removing the top cover.................................................................... 77
3.3.2 Reinstalling the top cover.................................................................. 78
3.3.3 Disk Installation................................................................................. 78
3.3.3.1 2.5” HDD drive............................................................................... 78
3.3.4 Memory Installation........................................................................... 81
3.4 FIRMWARE UPGRADES .............................................................................. 83
3.4.1 BIOS................................................................................................. 83
3.4.2 LAN Bypass...................................................................................... 83
3.5 REPLACING FRUS..................................................................................... 83
3.5.1 Disk drives........................................................................................ 84
3.5.1.1 2.5” HDD ....................................................................................... 84
3.5.2 CMOS Battery................................................................................... 84

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3.5.3 DIMMs.............................................................................................. 85
A. APPENDIX: CONNECTOR PINOUT AND LED INFORMATION................... 86
B. BIOS POST CODES...................................................................................... 89
C. APPENDIX: POWER SUPPLY SPECIFICATION.......................................... 95
D. APPENDIX: DECLARATION OF CONFORMITY .......................................... 97
E. APPENDIX: WARRANTY AND RMA ............................................................ 98

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 8
List of Figures
Figure 1 : Mounting ear thread holes .................................................................................. 16
Figure 2: Mounting ear screws inserted but not fastened yet .......................................... 16
Figure 3: PuTTY Session Configuration.............................................................................. 18
Figure 4: PuTTY Serial Configuration.................................................................................. 18
Figure 5: PuTTY Keyboard Settings .................................................................................... 19
Figure 6: PuTTY Colour Settings ......................................................................................... 19
Figure 7: BIOS POST screen (example) .............................................................................. 20
Figure 8: System Overview (FWA-5020U-D0A1R).............................................................. 27
Figure 9: System Dimensions .............................................................................................. 29
Figure 10: System Front View .............................................................................................. 31
Figure 11: Front LEDs........................................................................................................... 32
Figure 12: System Rear View ............................................................................................... 33
Figure 13: Block diagram...................................................................................................... 33
Figure 14: DIMM Location (FWA-5020U-D0A1R) ................................................................ 35
Figure 15: Mass storage components................................................................................. 40
Figure 16: Thermal Sensor Locations (Same MB, but different SKU shown) ................. 42
Figure 17: Connectivity options of LAN ports in a bypass segment ............................... 44
Figure 18: Onboard LAN ports and bypass segments ...................................................... 45
Figure19: BIOS POST screen (example) ............................................................................. 47
Figure 20: BIOS Setup Screen Organization ...................................................................... 48
Figure 21: BIOS Setup Main screen..................................................................................... 49
Figure22: Platform Setup Main screen................................................................................ 50
Figure 23: Platform Setup: Console Redirection Menu..................................................... 51
Figure 24: Platform Setup: USB Configuration Menu........................................................ 52
Figure 25: Platform Setup: Trusted Computing ................................................................. 53
Figure 26: Platform Setup: Trusted Computing with TPM1.2 ........................................... 54
Figure 27: Platform Setup: Virtualization............................................................................ 55
Figure 28: Platform Setup: Platform Management............................................................. 56
Figure 29: Hardware Configuration Menu........................................................................... 58
Figure 30: Chipset: Processor Configuration Menu(FWA-5020U-D0A1R)....................... 59
Figure 31: NorthBridge Configuration Menu ...................................................................... 61
Figure 32: Hardware Setup: PCI Subsystem ...................................................................... 63
Figure 33: Hardware Setup: QPI configuration .................................................................. 65
Figure 34: Hardware Setup: South Bridge configuration.................................................. 66
Figure 35: Hardware Setup: SATA configuration............................................................... 68
Figure 36: Hardware Setup: USB configuration................................................................. 69
Figure 37: Hardware Setup: ACPI configuration................................................................ 70
Figure 38: Hardware Setup: Runtime Error logging configuration .................................. 71
Figure 39: Server Mgmt configuration................................................................................. 72
Figure 40 Boot Configuration............................................................................................... 74
Figure 41: Post & Boot Setup: CSM Configuration Menu ................................................. 75
Figure 42: Save & Exit Menu ................................................................................................ 76
Figure 43: Top cover screw (Top cover/ FWA-5020U-D0A1R).......................................... 77
Figure 44: Slide Top Cover back.......................................................................................... 77
Figure 45: Top Cover Flange Disengagement(FWA-5020U-D0A1R) ................................ 78
Figure 46: Screws for HDD mounting.................................................................................. 78
Figure 47: HDD Carrier module install (FWA-5020L/U-00A1R for top one, FWA-5020U-
D0A1R for bottom one) ................................................................................................. 79
Figure 48: Carrier plate and HDD alignment (Top: FWA-5020L/U-00A1R; Bottom: FWA-
5020U-D0A1R)................................................................................................................ 80
Figure 49: SATA cabling....................................................................................................... 81
Figure 50: Opening DIMM latches........................................................................................ 81
Figure 51: DIMM key alignment............................................................................................ 82

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 9
Figure 52: DIMM insertion into slide rails ........................................................................... 82
Figure 53: Seating the DIMM in the socket ......................................................................... 82
Figure 54: Pulling up the battery.......................................................................................... 84
Figure 55 Battery Polarity..................................................................................................... 85
Figure 56: Unlocking and removing a DIMM....................................................................... 85
Figure 57: RJ45 Console connector .................................................................................... 86
Figure 58: Stacked USB Type A connector ........................................................................ 86
Figure 59: RJ45 10/100/1000 Base-T connector ................................................................. 87

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 10
List of Tables
Table 1: Packaging List......................................................................................................... 15
Table 2: PXE BIOS Options .................................................................................................. 22
Table 3: System components............................................................................................... 27
Table 4: Available Product Versions ................................................................................... 27
Table 5: Specifications.......................................................................................................... 29
Table 6: Applicable Safety Regulations .............................................................................. 30
Table 7: Applicable EMC Regulations ................................................................................. 30
Table 8: Front elements ........................................................................................................ 31
Table 9: Rear elements ......................................................................................................... 33
Table 10: Xeon-EP SKUs for Network and Enterprise Storage Infrastructure................ 34
Table 11: DIMM mapping ...................................................................................................... 36
Table 12: Validated DIMMs ................................................................................................... 36
Table 13: USB Ports .............................................................................................................. 37
Table 14: SATA Ports............................................................................................................ 37
Table 15: Validated SATA drives.......................................................................................... 37
Table 16: SMBus Devices ..................................................................................................... 38
Figure 17: Display of CPU temperature............................................................................... 42
Table 18: Thermal Sensors................................................................................................... 42
Table 19: FRU Data Synced to the DMI Tables................................................................... 43
Table 20: Bypass States and LED behaviour ..................................................................... 46
Table 21: Accessories........................................................................................................... 46
Table 22: BIOS Setup: Main Menu ....................................................................................... 49
Table 23: Platform Setup: COM1 Console Redirection Menu Items................................. 51
Table 24: USB Configuration Menu ..................................................................................... 53
Table 25: Trusted Computing Menu .................................................................................... 53
Table 26: Trusted Computing Menu with TPM2.0 .............................................................. 54
Table 27: Virtualization Menu............................................................................................... 55
Table 28: Platform Management Menu................................................................................ 57
Table 29: Processor Configuration Menu ........................................................................... 60
Table 30: Northbridge Configuration Menu ........................................................................ 62
Table 31: Hardware Setup: PCI Subsystem Menu Items ................................................... 64
Table 32: Hardware Setup: QPI configuration Menu Items ............................................... 65
Table 33: Hardware Setup: South Bridge configuration Menu Items............................... 67
Table 34: Hardware Setup: SATA configuration Menu Items ........................................... 68
Table 35: Hardware Setup: USB configuration Menu Items.............................................. 69
Table 36: Hardware Setup: ACPI configuration Menu Items............................................. 70
Table 37: Hardware Setup: Runtime Error logging Menu Items....................................... 71
Table 38: Server Mgmt configuration Menu Items............................................................. 72
Table 39 Boot Configuration ................................................................................................ 74
Table 40: CSM Configuration Menu..................................................................................... 75
Table 41: Save & Exit Menu Options ................................................................................... 76
Table 42: Console connector pin assignment.................................................................... 86
Table 43: Stacked USB Type A connector pin assignment............................................... 87
Table 44: RJ45 10/100/1000 Base-T connector pin assignment ....................................... 88
Table 45: RJ45 connector LED indication........................................................................... 88
Table 46: BIOS POST Codes ................................................................................................ 94
Table 47: Redundant AC/DC Power Supply Specification ................................................ 96
Glossary
ACPI Advanced Configuration and Power Interface

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 11
AHCI Advanced Host Controller Interface
APIC Advanced Programmable Interrupt Controller
BIOS Basic Input Output System
BMC Baseboard Management Controller
CPU Central Processing Unit
EHCI Enhanced Host Controller Interface
FRU Field Replaceable Unit
FW Firmware
GbE Gigabit Ethernet
HPM Hardware Platform Management
HWM Hardware Monitor (chip)
IPMC Intelligent Platform Management Controller
IPMI Intelligent Platform Management Interface
LOM Lights Out Management
MAC Media Access Control
MTBF Mean Time Between Failures
NIC Network Interface Controller
NMC Network Mezzanine Card
NVRAM Non-volatile Random Access Memory
OOS Out Of Service
PCH Platform Controllers Hub
PCIe PCI Express
PECI Platform Environment Control Interface
PCI SIG PCI Special Interest Group
PICMG PCI Industrial Computer Manufacturers Group
POST Power On Self Test
PSU Power Supply Unit
PXE Pre-boot Execution Environment
QAT QuickAssist Technology
QPI QuickPath Interconnect
RASUM Reliability, Availability, Serviceability, Usability, Maintainability
RDIMM Registered DIMM
RMCP Remote Management Control Protocol
RX Receive
SAS Serial Attached SCSI
SATA Serial Advanced Technology Attachment
SCSI Small Computer System Interface

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 12
SDR Sensor Data Record
SerDes Serializer/Deserializer
SOL Serial Over LAN
SSD Solid State Disk
SW Software
TPM Trusted Platform Module
TX Transmit
UDIMM Unbuffered DIMM
UHCI Universal Host Controller Interface
USB Universal Serial Bus

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 13
1. GETTING STARTED
1.1 Safety Instructions
This section provides warnings that precede potentially dangerous procedures throughout this
manual. Instructions contained in the warnings must be followed during all phases of
operation, service, and repair of this equipment. You should also employ all other safety
precautions necessary for the operation of the equipment in your operating environment. If
you are not sure about the precautions applicable to your operating environment, please
contact your company’s safety administrator. For basic information you may also refer to the
safety precautions per IEC704-1 listed below although Advantech disclaims all responsibility
for the accuracy of any statements contained therein and its applicability for your specific
environment.
Failure to comply with these precautions or with specific warnings elsewhere in this manual
could result in personal injury or damage to the equipment.
Advantech intends to provide all necessary information to install and handle the FWA-5020 in
this manual. Because of the complexity of this product and its various uses, we do not
guarantee that the given information is complete. If you need additional information, contact
your Advantech representative.
The product has been designed to meet the standard industrial safety requirements. It must
not be used except in its specific area as specified in section 2.3.
Only personnel trained by Advantech or persons qualified in electronics or electrical
engineering are authorized to install, service or maintain the product. The information given in
this manual is meant to complete the knowledge of a specialist and must not be used as
replacement for qualified personnel. Operating personnel must not remove equipment covers.
Only factory authorized service personnel or other qualified service personnel may remove
equipment covers for internal subassembly or component replacement or any internal
adjustment.
Do not install substitute parts or perform any unauthorized modification of the equipment or
the warranty may be voided. Contact your local Advantech representative for service and
repair to make sure that all safety features are maintained.
1.1.1 Safety Precautions per IEC704-1
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Keep this equipment away from humidity.
4. Put this equipment on a reliable surface during installation. Dropping it or letting it fall
may cause damage.
5. Make sure the voltage of the power source is correct before connecting the equipment
to the power outlet.
6. Position the power cord so that people cannot step on it. Do not place anything over the
power cord.
7. All cautions and warnings on the equipment should be noted.
8. If the equipment is not used for a long time, disconnect it from the power source to avoid
damage by transient over-voltage.
9. Never pour any liquid into an opening. This may cause fire or electrical shock.
10. For safety reasons, the equipment should be opened only by qualified service personnel.
11. If one of the following situations arises, get the equipment checked by service personnel:
12. The power cord or plug is damaged.
13. Liquid has penetrated into the equipment.
14. The equipment has been exposed to moisture.

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15. The equipment does not work well, or you cannot get it to work according
16. The equipment has been dropped and damaged.
17. The equipment has obvious signs of breakage.
18. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE
TEMPERATURE MAY GO BEYOND THE RANGE SPECIFIED IN Technical
Specifications. THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT SHOULD
BE IN A CONTROLLED ENVIRONMENT.
19. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY
THE MANUFACTURER, DISCARD USED BATTERIES ACCORDING TO THE
MANUFACTURER’S INSTRUCTIONS.
20. The sound pressure level at the operator’s position according to IEC 704-1:1982 is no
more than 70 dB (A).
DISCLAIMER: The set of instructions is given according to IEC704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.
1.1.2 Safety Precautions - Static Electricity
Follow instructions below to protect yourself from harm and the products from
damage:
1. Be sure you are at an ESD workstation, or grounded with an ESD strap before opening
the top cover or installing/removing any unit accessible from the outside. Doing so will
discharge any static electricity that might have built up in your body.
2. Don’t touch any components inside the system while the system is on.
3. Disconnect power before making any configuration changes. The sudden rush of power
as you connect a jumper or install a card may damage sensitive electronic components.
4. When unpacking a static-sensitive component from its shipping carton, do not remove
the component's antistatic packing material until you are ready to install the component
in the unit.
5. When transporting any electrical component, first place it in an antistatic container or
packaging.
1.2 Unpacking
Please check the delivery for completeness as you open the carton carefully. If
any of the items listed in Table 1 is missing or damaged, please contact your
Advantech representative.
When opening the box, you will find the FWA-5020 embedded in protective foam and
the accessory box embedded to the foam. Remove the accessory box first and then
pull out the unit including the protective foam using both hands. Now, remove the
foam and the plastic sleeve on the unit.
After unpacking the unit, please check for any visible damage of the unit and contact
your Advantech representative in case of any issue.
Please note that unless agreed otherwise power cords need to be ordered
separately. Please refer to section 2.6 for ordering information.

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 15
Item
Qty.
Image
Description
Network
Appliance
FWA-5020
1
1U High end Network
Appliance based on Intel®
Xeon-EP processors
Heatsink
1/2
-1 CPU SKU with 1 heatsink
-2 CPU SKU with 2 heatsink
Accessory
box
1
Accessory box for FWA-5020
1
Console cable-Adapter cable
RJ45 to DB9 2m for RS232.
2
Rack-mount ear
1
Screw Set(4pcs) for FWA-5020
Rack-mount kit
Table 1: Packaging List
1.3 Installation and Configuration
The FWA-5020 comes as a pre-configured system with CPUs, memory and
peripherals installed in the unit. In the rare case that you procured a barebone
system or need to install components in the FWA-5020 for any other reason, please
refer to section 3.

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 16
1.3.1 Rack Mounting
The FWA-5020 appliance is designed to be installed in a standard 19-inch rack.
Please follow the basic guidelines below for rack mounting:
1. Mount the mounting ears on the each side of the unit using the screws included.
1) Locate the threaded mount holes on the chassis on the side, close to the front
panel
2.
Figure 1 : Mounting ear thread holes
1) Place the mounting ear over the holes and insert the three screws. Do not tighten
the screws immediately.
Figure 2: Mounting ear screws inserted but not fastened yet
2) After all screws have been inserted, hand tightened them using a PH2 screw driver
to ensure secure installation.
3. Ensure the rack is adequate for the unit (weight) and the application.
4. Use the mounting hardware recommended by the rack manufacturer to mount the unit in
the rack. Four mounting screws, compatible with the rack design, must be used and
hand tightened to ensure secure installation
5. While Advantech does not supply support brackets, slide rails are available for separate
order. Please refer to section 2.6 for options.
6. Choose a mounting location where all four mounting holes line up with those of the
mounting bars of the 19-inch cabinet.
7. Choose a mounting location that does not block any air inlet and air outlet areas of the
unit, It is also recommended to factor in heat generated by adjacent equipment and to
avoid exposure to direct sunlight when mounting the unit. If installed in a closed or multi-
unit rack assembly, the operating ambient temperature of the rack environment may be
greater than room ambient. Therefore, consideration should be given to installing the
equipment in an environment compatible with the maximum recommended ambient
temperature per section 2.3.
8. Route cables away from power lines, fluorescent lighting fixtures and sources of noise.
Make sure that cables do not block air inlet and outlet areas.

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 17
9. Reliable grounding of rack-mounted equipment must be maintained.
1.3.2 Powering On
Before connecting the FWA-5020 to the power outlet, please make sure that the
power rating of the outlet and the FWA-5020’s PSU match. Please also make sure
that the primary circuit and all power distribution in not overloaded. Inrush current
and steady state power specifications for the FWA-5020 can be found in appendix C
as well as the type label on the bottom of the unit.
Connect the power cord to the PSU module and then to the power outlet. The
System has a DC on/off button next to the power connector.
The unit will automatically power on after power is supplied and push the DC on/off
button to on position one times. The green LED on the front panel should be lit as the
unit is under power.
Please refer to section 2.4 for the location of front and rear panel elements.
1.3.3 Connecting to the Console
FWA-5020 does not provide an interface for an external monitor in the standard
configuration. BIOS output as well as OS output are provided via a serial terminal
connection by default.
The remainder of this section describes how to configure PuTTY on a Windows
platform for connection with the FWA-5020 serial console as a reference. Other
terminal programs may be used in a similar way as well.
Open up PuTTY and begin the configuration as shown below. Please use the actual
COM port’s number on the client machine instead of “COM1”.
Specify “COM1”under serial line and “115200”for speed, no parity, no flow
control.
Check Serial for connection type.
Check “VT100+” for keypad in the keyboard submenu
Check “Colour” or “Both” for “Indicate bolded text” in the colours submenu
Click the “Open”button and a PuTTY terminal screen will appear.

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 18
Figure 3: PuTTY Session Configuration
Figure 4: PuTTY Serial Configuration

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 19
Figure 5: PuTTY Keyboard Settings
Figure 6: PuTTY Colour Settings
If the connection is successful you should be able to see the BIOS Power On (POST)
screen after powering the unit:

FWA-5020 User Manual v01_20161111 Copyright 2015 Advantech Co. Ltd. All rights reserved. Page 20
Figure 7: BIOS POST screen (example)
Please note that the BISO is doing some initial start up work while the console is still
not active. It may take a while until the BIOS POST screen appears. On the other
hand, the BIOS has been optimized for minimum boot time. The BIOS will move
through POST quickly and immediately try to boot an OS according to the selected
boot options in the BIOS:
In case you would extend the time the BIOS displays the POST screen and waits for
a key press to enter the setup menu, you can do so via the BIOS setup menu. Please
refer to section 3.2 for details.
1.3.4 Installing an OS
Several options are available for OS installation:
- System comes with a preinstalled OS
- Install an image from a USB key
- Install an OS via network boot.
If you use Advantech’s services to pre-install an OS, you can skip the following
section.
1.3.4.1 Pre-Installed reference OS
If you receive this manual along with a sample unit, the system will have a reference
OS installed by default. The unit will be ready to boot the reference OS from the
mass storage option selected.
1.3.4.2 Installing and/or boot an OS from a USB key
To install an OS via USB and/or boot the appliance from an USB stick, please make
sure the following BIOS options are configured properly: