Advantech EKI-9316P Series User manual

User Manual EKI-9316P/ EKI-9312P
Series
Industrial Managed 16-Port and 12-
Port Full Gigabit Switch with PoE/
PoE+

Content
Chapter 1
Hardware Installation
1.1.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
1.2.
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
1.2.1
EKI-9316P/ EKI-9312P...............................................................
2
1.2.2
EKI-9316 / EKI-9312 ..................................................................
2
1.3.
Product Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
1.3.1
EKI-9316P/ EKI-9312P................................................................
3
1.3.2
EKI-9316 / EKI-9312 ..................................................................
3
1.4.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
1.4.1
EKI-9316P/ EKI-9312P...............................................................
4
1.4.2
EKI-9316 / EKI-9312 ..................................................................
7
1.5.
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
1.6.
Product Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
1.6.1
Front View................................................................................
11
1.6.2
Rear View ................................................................................
14
1.6.3
Bottom View.............................................................................
15
1.7.
Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
1.7.1
DIN Rail Mounting....................................................................
15
1.7.2
Wall Mounting (Optional Kit by Request)..................................
17
1.8.
Hardware Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
1.9.
Power and Alarm Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
1.9.1
Overview ..................................................................................
19
1.9.2
Considerations .........................................................................
20
1.9.3
Grounding the Device ..............................................................
21
1.9.4
Wiring a Relay Contact ............................................................
22
1.9.5
Wiring the Power Inputs...........................................................
23
1.9.6
Wiring the Digital Inputs ...........................................................
24
1.10.
Communication Port Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
1.10.1
RJ45 Ethernet Cable Wiring ....................................................
25
1.10.2
Mini-GBIC Fiber Transceivers..................................................
25
1.10.3
Network Device Validation .......................................................
28
1.10.4
Validating Connectivity.............................................................
28
i

1.10.5
Serial Console Port Wiring.......................................................
29
1.10.6
USB Console Port Wiring.........................................................
29
1.11.
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
Chapter
2
First Time Setup
2.1.
First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
2.1.1
Overview ..................................................................................
32
2.1.2
Introduction ..............................................................................
32
2.1.3
Administrative Interface Access...............................................
32
2.1.4
Using the Graphical (Web) Interface........................................
33
2.1.5
Configuring the Switch for Network Access .............................
33
2.1.6
Configuring the Ethernet Ports.................................................
34
2.2.
Web Browser Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
2.2.1
Preparing for Web Configuration .............................................
35
2.2.2
System Login ...........................................................................
35
Chapter
3
Management Interface
3.1.
Log In.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
3.2.
Recommended Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
3.2.1
Changing Default Password ....................................................
37
3.3.
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
3.3.1
System Information ..................................................................
38
3.3.2
System Description ..................................................................
39
3.3.3
IP Configuration .......................................................................
40
3.3.4
AAA..........................................................................................
41
3.3.5
Local Password Management..................................................
49
3.3.6
Power over Ethernet ................................................................
52
3.3.7
Email Alerts..............................................................................
57
3.3.8
SNMP ......................................................................................
62
3.3.9
Event Manager ........................................................................
64
3.3.10
Trap Manager ..........................................................................
66
3.3.11
DHCP Server ...........................................................................
67
3.3.12
DNS .........................................................................................
76
3.3.13
Date and Time .........................................................................
79
3.3.14
ISDP ........................................................................................
84
3.3.15
LLDP........................................................................................
88
ii

3.3.16
TACACS+ ..............................................................................
101
3.3.17
RADIUS .................................................................................
103
3.3.18
ARP Table .............................................................................
112
3.3.19
Reset Button ..........................................................................
112
3.3.20
Login Sessions ......................................................................
113
3.4.
Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
114
3.4.1
MAC Address Table...............................................................
114
3.4.2
Interface Setting.....................................................................
122
3.4.3
Interface Statistics .................................................................
128
3.4.4
Port Mirroring .........................................................................
139
3.4.5
VLAN Setting .........................................................................
142
3.4.6
QinQ ......................................................................................
152
3.4.7
GARP.....................................................................................
155
3.4.8
Port Channel..........................................................................
159
3.4.9
X-Ring Pro .............................................................................
162
3.4.10
Spanning Tree .......................................................................
165
3.4.11
Flow Control...........................................................................
174
3.5.
Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
174
3.5.1
IGMP Snooping .....................................................................
174
3.5.2
IGMP Snooping Querier.........................................................
181
3.5.3
MLD Snooping .......................................................................
185
3.5.4
MLD Snooping Querier ..........................................................
192
3.5.5
L2 Multicast Table..................................................................
195
3.5.6
GMRP Table ..........................................................................
197
3.6.
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
198
3.6.1
Denial of Service Protection...................................................
198
3.6.2
Port Access Control ...............................................................
199
3.6.3
DHCP Snooping ....................................................................
216
3.6.4
Protected Ports ......................................................................
229
3.7.
QoS . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
231
3.7.1
Access Control Lists ..............................................................
231
3.7.2
Differentiated Services...........................................................
248
3.7.3
Class of Service .....................................................................
256
iii

3.8.
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
263
3.8.1
System Resources.................................................................
263
3.8.2
Config Save ...........................................................................
264
3.8.3
Factory Defaults.....................................................................
264
3.8.4
Download...............................................................................
265
3.8.5
Upload ...................................................................................
266
3.8.6
System Reset ........................................................................
268
3.8.7
Network Diagnostics ..............................................................
268
Chapter 4
Troubleshooting
4.1. Troubleshooting. . . . . . . . . . . . . . . . . . . . ….. . . . . . . . . . . . . . . .. . . . 274
iv

Federal Communication Commission Interference
Statement
For further certification information, please go to www.advantech.com
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded cables
are used for external wiring. We recommend the use of shielded cables. This kind of cable is
available from Advantech. Please contact your local supplier for ordering information.
This product has passed the CE test for environmental specifications. Test conditions for
passing included the equipment being operated within an industrial enclosure. In order to
protect the product from being damaged by ESD (Electrostatic Discharge) and EMI
leakage, we strongly recommend the use of CE-compliant industrial enclosure products.
FCC Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reason-
able protection against harmful interference when the equipment is operated in a commer-
cial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
UL
61058-1
Battery Information
Your Batteries
Batteries, battery packs, and accumulators should not be disposed of as unsorted house-
hold waste. Please use the public collection system to return, recycle or treat them in
com-pliance with the local regulations.
v

Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be free
from defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by per-
sons other than repair personnel authorized by Advantech, or which have been subject to
misuse, abuse, accident or improper installation. Advantech assumes no liability under
the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of our
customers never need to use our repair service. If an Advantech product is defective, it will
be repaired or replaced at no charge during the warranty period. For out of-warranty
repairs, you will be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
Collect all the information about the problem encountered. (For example, CPU speed,
Advantech products used, other hardware and software used, etc.) Note anything
abnormal and list any on screen messages you get when the problem occurs.
Call your dealer and describe the problem. Please have your manual, product, and
any helpful information readily available.
If your product is diagnosed as defective, obtain an RMA (return merchandize authori-
zation) number from your dealer. This allows us to process your return more quickly.
Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt) in a
shippable container. A product returned without proof of the purchase date is not
eligible for warranty service.
Write the RMA number visibly on the outside of the package and ship it prepaid to
your dealer.
vi

Conventions
Warning signs are used to identify immediate hazards for property damage,
injury or death.
CAUTION SIGNS ARE USED WARN AGAINST POTENTIAL HAZARDS OR TO
CAUTION AGAINST UNSAFE PRACTICES.
Note signs are used to provide additional information for the device or settings.
Copyright
Copyright © 2014 Advantech Inc. All rights reserved. No part of this publication may be
reproduced, adapted, stored in a retrieval system, translated into any language, or transmit-ted
in any form or by any means without the written permission of the manufacturer.
vii

Customer Support
Safety Information
Safety Requirements
Before you begin installing the device, read through the following safety guidelines to
prevent personal injury or property damage.
Seek assistance from a trained professional installer, especially if it is your first time
to install this device. 

Choose your installation site carefully, noting the location of electric power and
circuit lines and ensuring that there are no obstructions. 

Do not attempt to service or open the device by yourself. Bring it to a qualified
personnel or service center for repairs. 

The product was submitted and evaluated for use at the maximum ambient temperature 
permitted by the manufacture's specification of: 60°C 
viii

Electrostatic Discharge Requirements
Follow the steps below to protect components from electrostatic discharge:
1. Wear an ESD wrist strap when installing the device.
2. Handle the power adapter by its edge and do not touch any component or printed
circuit boards.
Temperature/Humidity Requirements
Make sure to keep the temperature and humidity of the installation location at an optimal
level. Very high temperatures may cause poor insulation, power leakage, mechanical
property changes, and metal component corrosion. Very high temperatures will also
accelerate insulation aging, which will greatly degrade reliability and even severely shorten
operation life.
Under over-low humidity environments, insulation spacers may shrink, resulting in
loosening of mounting screws. Extremely low humidity may also cause static electricity,
which will damage the circuit.
Maintenance Requirements
Dust is a major safety hazard for this device. Dust may cause electrostatic absorption,
resulting in bad contact between metal connectors or metal joints. Electrostatic absorption
is faster and easier in environments with very low humidity, shortening device life and also
causing communication failure.
Dust content and particle size requirements are as follows:
Table 1. Dust Content and Particle Size Requirements
Mechanical Active Substance
Content (number/m³)
Dust Particle
≤3×104 (no dust can be seen on desk in three days)
Dust particle diameter: ≥5μm
Aside from dust, there should be strict limitation on air contained in the room where the
device is located. Too much salt, acid and sulfide in the air will accelerate metal corrosion
and aging process of certain components. There should measures to prevent harmful gas
such as SO2, H2S, NH3and CI2from entering the operational environment.
Table 2. Maximum Values for Harmful Gases
Gas
Max. Value (mg/m³)
SO
2
0.2
H
2
S
0.0006
NH
3
0.05
Cl
2
0.01
ix

Power over Ethernet (PoE)
PoE Requirements
This product was in-door used and not connected to outside plant. The equipment is to be
connected only to PoE networks without routing to the outside plant.
Warnings
Do NOT place your device near water such as a wet basement. 

Do NOT expose your device to dust, dampness, or corrosive liquids. 

Do NOT place heavy objects on your device. 

Do NOT install, use or service your device during a thunderstorm. There is a remote
risk of electric shock from lightning. 

Make ONLY suitable connections to your device. 

Make sure all connecting cables from your device are carefully placed. 

Use ONLY an appropriate power adaptor or cord to the right supply voltage. 

Do NOT place any objects on the power adaptor or cord. 

Do NOT use your device when the power adaptor or cord is damaged as it might
cause electrocution. 

Remove the power adapter or cord from the power outlet when it is damaged. 

Do NOT attempt to repair the power adapter or cord. Contact your local vendor to
order a new one. 

ONLY use your device indoors. There is a remote risk of electric shock from lightning. 

Do NOT obstruct the ventilation slots of your device, as insufficient airflow may hard it. 
x

About This Manual
This user manual is intended to guide professional installers in installing and configuring the
EKI-9316P/ EKI-9312P (PoE/PoE+) and EKI-9316 / EKI-9312 Industrial Managed 16-
Port and 12-Port Full Gigabit Switches series, and in building the infrastructure centered
on it. It includes procedures to assist you in avoiding unforeseen problems.
xi

Hardware Installation Chapter 1

HARDWARE INSTALLATION
1.1. Introduction
The EKI-9316P/EKI-9312P series include EKI-9316P, EKI-9312P, EKI-9316 and EKI-9312.
1.2. Key Features
1.2.1 EKI-9316P/ EKI-9312P
-40°C to 75°C operating temperature range 

IEEE802.3at PoE+ to supply 30W power 

IEEE802.3af PoE to supply 15.4W power 

CAT-5 cable length diagnostics function 

PoE Power management 

PoE Power input range from 46~57VDC 

Reset button for auto image/configuration upgrade 

USB port for image/configuration backup, restore and upgrade 

Redundant power inputs for higher system reliability 

STP, RSTP, MSTP and X-Ring Pro for better redundancy 

Security mechanism including SSL,SSH, 802.1X, MAC, IP filtering, RADIUS, 
TACACS+, VLAN for access protection 

1.2.2 EKI-9316 / EKI-9312
-40°C to 75°C operating temperature range 

CAT-5 cable length diagnostics function 

Reset button for auto image/configuration upgrade 

USB port for image/configuration backup, restore and upgrade 

Redundant power inputs for higher system reliability 

STP, RSTP, MSTP, X-Ring Pro for better redundancy 

Security mechanism including SSL,SSH, 802.1X, MAC, IP filtering, RADIUS, 
TACACS+, VLAN for access protection 
2

HARDWARE INSTALLATION
1.3. Product Models
1.3.1 EKI-9316P/ EKI-9312P
EKI-9316P
EKI-7756FHPI
16
P16
15
P15
15
16
14
P14
13
P13
12
P12
13
14
11
P11
PoE
10
P10
9
P9
11
12
8
P8
7
P7
9
10
6
P6
5
P5
1
2
3
4
SYS R.M. ALM
CFG
PW2 PW1
7
8
5
6
Console
Reset
3
4
1
2
EKI-9312P
EKI-9312P
12
P12
11
P11
11
12
10
P10
9
P9
PoE
8
P8
9
10
7
P7
6
P6
5
P5
7
8
5
6
1
2
3
4
SYS R.M. ALM CFG
PW2 PW1
Console
Reset
3
4
1
2
Figure 1-1. EKI-9316P/ EKI-9312P
1.3.2 EKI-9316 / EKI-9312
EKI-9316 EKI-9312
EKI-9316
16
15
14
13
12
11
10
9
8
7
6
5
12 3
SYS R.M. ALM
PW2 PW1
Console
Reset
15
16
13
14
11
12
9
10
4
CFG
7
8
5
6
3
4
1
2
EKI-9312
12
11
11
12
10
9
8
9
10
7
6
5
7
8
5
6
1
2
3
4
SYS R.M. ALM
CFG
PW2 PW1
Console
Reset
3
4
1
2
Figure 1-2. EKI-9316 / EKI-9312
3

HARDWARE INSTALLATION
1.4. Specifications
1.4.1 EKI-9316P / EKI-9312P
Table 1-1. EKI-9316P / EKI-9312P Specifications
Specifications
Description
Interface
I/O Port
8 x 10/100/1000Base-T/TX RJ-45 (P5~P12 with PoE/
PoE+)
12 x 10/100/1000Base-T/TX RJ-45 (P5~P16 with
PoE/PoE+)
4 x 100/1000Base-FX/X SFP (P1~P4)
Console port
RJ-45
F/W backup port
USB (support Transcend and ATP USB)
PoE Pinout
V+: Pin1, 2; V-: Pin 3, 6
Power Connector
6-pin screw Terminal Block (including relay)
Physical
Enclosure
Aluminum Shell
Protection Class
IP30
Installation
DIN-Rail
Dimensions
86 x 165 x 125 (mm)
(W x H x D)
3.39 x 6.5 x 4.92 (inch)
LED Display
System LED
PWR1, PWR2, SYS, CFG, Alarm and R.M.
Port LED
Link / Speed / Activity / PoE
Environment
Operating Tem-
-40°C ~ 75°C (-40°F ~ 167°F)
perature
Storage Tempera-
-40°C ~ 85°C (-40°F ~ 185°F)
ture
Ambient Relative
10 ~ 95% (non-condensing)
Humidity
4

HARDWARE INSTALLATION
Table 1-1. EKI-9316P / EKI-9312P Specifications (Continued)
Specifications
Description
Switch Properties
MAC Address
16K entries
Switching Band-

EKI-9316P: 32Gbps
width

EKI-9312P: 24Gbps
Packet Buffer
1.5MB
Jumbo Frame
12KB
Priority Queue
8
Simultaneous
4K
VLAN
VLAN ID Range
1~4093
Multicast Group
1024
Max. Trunk Port/

EKI-9316P: 8/8
Groups

EKI-9312P: 8/6
5

HARDWARE INSTALLATION
Table 1-1. EKI-9316P / EKI-9312P Specifications (Continued)
Specifications
Description
Technology com-
IEEE
802.1ab LLDP, 802.1ad provider bridging, 802.1d STP,
pliance
802.1p Ethernet priority with user provisioning and map-
ping, 802.1q Virtual LANs w/ port-based VLANs, 802.1s
MSTP, 802.1w RSTP, 802.1x Authentication, 802.3
10BaseT, 802.3ab 1000BaseT(X), 802.3ac VLAN tag-
ging, 802.3ad Link aggregation, 802.3af PoE, 802.3at
PoE+, 802.3u 100BaseT(X), 802.3x Flow Control, 802.3z
1000BaseX
RFC
768 User Datagram Protocol, 783 TFTP Protocol
791 Internet Protocol, 792 Internet Control Message
Protocol
793 Transmission Control Protocol
826 An Ethernet Address Resolution Protocol
896 Congestion Control in IP/TCP Internetworks
951 BOOTP, 1157 SNMP, 1321 Message-Digest
Algorithm
1034 Domain Names - Concepts and Facilities (Client
Only)
1035 Domain Names-Implementation and Specifica-
tion (Client Only)
1534 Interoperation Between BootP and DHCP
1901 Community-based SNMPv2
1908 Coexistence between SNMP v1 and SNMP v2
2030 SNTP Version 4 for IPv4, IPv6 and OSI
2068 HTTP/1.1 protocol as updated by draft-ietf-http-
v11-spec-rev-03
2131 Dynamic Host Configuration Protocol
2132 DHCP Options and BOOTP Vendor Extensions
2866 RADIUS Accounting 2865 RADIUS client
4251 SSH Protocol Architecture
4253 SSH Transport Layer Protocol
4254 SSH Connection Protocol
SNMP MIBs
1213, 1493, 1643, 2233, 2618, 2674, 2737, 2819
Power
Power Consump-
~ 21.82 Watts (System)
tion
EKI-9316P: ~294.22 Watts (Full loading for 6 PoE
/ 6 PoE+)
EKI-9312P: ~203.42 Watts (Full loading for 4 PoE
/ 4 PoE+)
Power Input
48 (46 to 57 V) VDC dual inputs (>50VDC for PoE+ out-
put recommended)
6

HARDWARE INSTALLATION
Table 1-1. EKI-9316P / EKI-9312P Specifications (Continued)
Specifications
Description
Certifications
EMC
CE, FCC Class A
UL60950 C1D2
EN61000-6-4; EN61000-6-2; EN61000-4-2 (ESD)
Level 4
EN61000-4-3 (RS) Level 4; EN61000-4-4 (EFT)
Level 4
EN61000-4-5 (Surge) Level 4; EN61000-4-6 (CS)
Level 3
EN61000-4-8 (Magnetic Field) Level 4
EN50121-4
Shock
IEC60068-2-27
Free fall
IEC60068-2-32
Vibration
IEC60068-2-6
1.4.2 EKI-9316 / EKI-9312
Table 1-2. EKI-9316 / EKI-9312 Specifications
Specifications
Description
Interface
I/O Port
8 x 10/100/1000Base-T/TX RJ-45
12 x 10/100/1000Base-T/TX RJ-45
4 x 100/1000Base-FX/X SFP (P1~P4)
Console port
RJ-45
F/W backup port
USB (support Transcend and ATP USB)
Power Connector
6-pin screw Terminal Block (including relay)
Physical
Enclosure
Aluminum Shell
Protection Class
IP30
Installation
DIN-Rail
Dimensions
86 x 165 x 125 (mm)
(W x H x D)
3.39 x 6.5 x 4.92 (inch)
LED Display
System LED
PWR1, PWR2, SYS, CFG, Alarm and R.M.
Port LED
Link / Speed / Activity
Environment
Operating Tem-
-40°C ~ 75°C (-40°F ~ 167°F)
perature
Storage Tempera-
-40°C ~ 85°C (-40°F ~ 185°F)
ture
Ambient Relative
10 ~ 95% (non-condensing)
Humidity
7

HARDWARE INSTALLATION
Table 1-2. EKI-9316 / EKI-9312 Specifications (Continued)
Specifications
Description
Switch Properties
MAC Address
16K entries
Switching Band-

EKI-9316: 32Gbps
width

EKI-9312: 24Gbps
Packet Buffer
1.5MB
Jumbo Frame
12KB
Priority Queue
8
Simultaneous
4K
VLAN
VLAN ID Range
1~4093
Multicast Group
1024
Max. Trunk Port/

EKI-9316: 8/8
Groups

EKI-9312: 8/6
8