Advantech PPC-3100-RE9A User manual

User Manual
PPC-3100-RE9A
PPC-3120-RE9A
10.4"/12.1" Color TFT LCD Panel PC
with Intel® Atom™ E3940 Processor

PPC-3100/3120 User Manual
Copyright
The documentation and the software included with this product are copyrighted 2018
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements to the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated, or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. The information provided in this manual is intended to be accurate and reliable.
However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any
infringements of the rights of third parties that may result from its use.
Acknowledgements
Intel and Celeron are trademarks of Intel Corporation.
Microsoft Windows is registered trademark of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants the original purchaser that its products will be free from defects
in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Advantech
assumes no liability under the terms of this warranty as a consequence of such
events.
Because of Advantech’s high quality-control standards and rigorous testing, most
customers never need to use our repair service. However, if an Advantech product is
defective, it will be repaired or replaced free of charge during the warranty period. For
out-of-warranty repairs, customers are billed according to the cost of replacement
materials, service time, and freight. Please consult your dealer for more details.
If you believe your product to be defective, follow the steps outlined below.
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages displayed when the prob-
lem occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any relevant information readily available.
3. If your product is diagnosed as defective, obtain an return merchandize authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a completed Repair and Replacement
Order Card, and proof of purchase date (such as a photocopy of your sales
receipt) into a shippable container. Products returned without a proof of pur-
chase date are not eligible for warranty service.
5. Write the RMA number on the outside, and ship the package prepaid to your
dealer.
Part No. 2003310050 Edition 1
Printed in China October 2018

iii PPC-3100/3120 User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from damage resulting from electrostatic discharge
(ESD) or electromagnetic interference (EMI) leakage, we strongly recommend using
CE-compliant industrial enclosure products.
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com to obtain the latest
product information.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information to hand before calling:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

PPC-3100/3120 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all power outlets before cleaning. Use only a
damp cloth for cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure that the power source voltage is correct before connecting the equip-
ment to a power outlet.The power outlet socket should be grounded.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage from transient overvoltage.
12. Never pour liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If the following occurs, have the equipment checked by service personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning or does not operate according to the user
manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. Do not leave the equipment in an environment with a storage temperature of
below -40 °C (-40°F) or above 60 °C (140 °F) as this may cause damage. The
equipment should be stored in a controlled environment.
16. CAUTION: Batteries are at risk of exploding if incorrectly replaced. Replace only
with the equivalent type recommended by the manufacturer. Discard used bat-
teries according to the manufacturer’s instructions.
ATTENTION: Il y a danger d’explosion s’il y a remplacement incorrect de la pile.
Remplacer uniquement avec une pile du même type ou d’un type équivalent
recommandé par le constructeur.
17. The equipment should only be installed in a Restricted Access Area.
18. In accordance with IEC 704-1:1982 specifications, the sound pressure level at
the operator’s position does not exceed 70 dB (A).
19. This product is intended to be supplied by a listed power adapter or DC power
source rated 9 ~ 32VDC, 7 ~ 2A, and TMA 60 °C.
20. CAUTION: This product is not intended for use by children and is not suitable for
use in locations where children are likely to be present (this product is not a toy).
ATTENTION: Ce produit n’est pas un jouet et devrait être gardé hors de la por-
tée des enfants.
21. DISCLAIMER: These instructions are provided in accordance with IEC 704-1
standards. Advantech disclaims all responsibility for the accuracy of any state-
ments contained herein.

v PPC-3100/3120 User Manual
Safety Precaution - Static Electricity
Follow the simple precautions below to protect yourself from harm and the products
from damage.
To avoid electrical shock, always disconnect the power from the PC chassis
before manual handling. Do not touch any components on the CPU card or
other cards while the equipment is powered on.
Disconnect the power before executing any configuration changes. A sudden
rush of power after connecting a jumper or installing a card may damage sensi-
tive electronic components.
Battery Information
Batteries, battery packs, and accumulators should not be disposed of as unsorted
household waste. Please use the public collection system to return, recycle, or treat
them in compliance with local regulations.
Manual Conventions
Revision
Warning! Warnings indicate conditions that if not observed can cause personal
injury!
Caution! Cautions are included to prevent hardware damage and data loss.
For example, “Batteries are at risk of exploding if replaced with an incor-
rect type. Replace only with the same or equivalent type recommended
by the manufacturer. Dispose of used batteries according to the manu-
facturer’s instructions.”
Par exemple, “Si la batterie est remplacée par un modèle inapproprié, il
y a un risque d’explosion. Remplacer les produits identiques ou équiva-
lents recommandés par le fabricant. Traitement des piles usagées selon
les instructions du fabricant.”
Note! Notes provide additional optional information.
Date Version Description/Change
July 2018 1.0 Initial

PPC-3100/3120 User Manual

vii PPC-3100/3120 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Key Features............................................................................................. 2
1.3 Front Panel................................................................................................ 2
Figure 1.1 Front Panel ................................................................. 2
1.4 Rear Panel ................................................................................................ 3
Figure 1.2 Rear Panel.................................................................. 3
1.5 Dimensions ............................................................................................... 3
Figure 1.3 PPC-3100-RE9A Dimensions..................................... 3
Figure 1.4 PPC-3120-RE9A Dimensions..................................... 4
1.6 Specifications ............................................................................................ 4
1.7 Ordering Information ................................................................................. 5
Chapter 2 System Installation and Setup ...........7
2.1 Quick System Tour.................................................................................... 8
Figure 2.1 Panel PC Front View .................................................. 8
Figure 2.2 Panel PC Rear View................................................... 8
Figure 2.3 Panel PC I/O Ports ..................................................... 9
2.2 Installation Procedures.............................................................................. 9
2.2.1 HDD Installation ............................................................................ 9
2.2.2 mSATA Installation ..................................................................... 15
2.2.3 Memory Card Installation ............................................................ 15
2.2.4 Wireless LAN Module Installation ............................................... 17
2.3 Mounting the System .............................................................................. 19
2.3.1 Wall Mounting ............................................................................. 19
2.3.2 Panel Mounting ........................................................................... 21
2.3.3 Arm Mounting.............................................................................. 23
2.3.4 Stand Mounting........................................................................... 24
Chapter 3 Jumper Settings ................................27
3.1 Motherboard Layout ................................................................................ 28
3.2 Jumper and Connector Settings.............................................................. 29
3.3 External COM Ports Pin Definition .......................................................... 31
3.3.1 COM1 ~ COM5: RS232 .............................................................. 31
3.3.2 COM3: RS-422/485 with Isolation............................................... 32
Chapter 4 Software Setup ..................................33
4.1 Driver Installation .................................................................................... 34
4.2 BIOS Setup Program .............................................................................. 34
4.2.1 Entering BIOS Setup................................................................... 34
4.2.2 Adjustment of LCD Brightness.................................................... 35
4.2.3 COM2 Mode Selection (RS232/RS422/RS485) ......................... 37
4.2.4 OS Selection ............................................................................... 39
4.2.5 BIOS AT & ATX Setup ................................................................ 40
4.2.6 Wake-on-LAN ............................................................................. 42
Appendix A Watchdog Timer Programming ........45

PPC-3100/3120 User Manual viii
A.1 Watchdog Timer Programming Example ................................................ 46

Chapter 1
1General Information
Introduction
Specifications
Dimensions

PPC-3100/3120 User Manual 2
1.1 Introduction
Advantech's PPC-3100/3120-RE9A is an all-in-one lightweight panel PC equipped
with a 10.4”/12.1” TFT LCD. Powered by an Intel® Atom™ E3940 processor, PPC-
3100/3120-RE9A provides excellent performance, memory, graphics, and peripheral
I/O support in a compact, fanless, embedded system. Built for high durability, PPC-
3100/3120-RE9A features a flat touchscreen with IP65 ingress protection and die-
cast aluminum alloy enclosure. It’s ideal for easy and simple integration into various
applications.
1.2 Key Features
Robust IP65-rated true-flat color TFT LCD
Ultra-thin fanless design with aluminum alloy front bezel
Intel® Atom™ E3940 processor
1 x SODIMM DDR3L 1866 MHz (max. 8 GB)
1 x Full-size mini PCIe card slot
4 x USB 3.0 ports
Supports SATA 6 Gb/s interface for 2.5” SATA storage
Optional mini PCIe 802.11b/g/n wireless module
1.3 Front Panel
The PPC-3100/3120-RE9A front panel is a true-flat color TFT LCD with resistive
touch control and an IP65 rating for resistance to dust and water (Figure 1.1).
Figure 1.1 Front Panel
Note! Figure 1.1 shows the PPC-3100-RE9A model. The PPC-3100/3120-
XE9X model features the same design.

3 PPC-3100/3120 User Manual
Chapter 1 General Information
1.4 Rear Panel
The PPC-3100/3120-RE9A rear panel features four VESA mount holes (75 x 75
mm), as shown in Figure 1.2.
Figure 1.2 Rear Panel
1.5 Dimensions
Figure 1.3 PPC-3100-RE9A Dimensions

PPC-3100/3120 User Manual 4
Figure 1.4 PPC-3120-RE9A Dimensions
1.6 Specifications
PPC-3100-RE9A PPC-3120-RE9A
LCD Panel 10.4” 12.1”
Display Type TFT LCD TFT LCD
Max. Resolution 800 x 600 1024 x 768
Brightness 400 600
Color 262k/16.2M 262k/16.2M
Pixel Pitch 0.264 (H) x 0.264 (V) 0.240 (H) x 0.240 (V)
Viewing Angle 160, 140 160, 140
Contrast 5000 700
Backlight Lifetime 30,000 hrs (minimum) 50,000 hrs (minimum)
Touchscreen Type 5-wire resistive touch
Light Transmission 80±5%
Controller USB interface
Durability At least 35 million touches without failure
CPU Intel® Atom™ E3940 quad-core
Memory 1 x SODIMM DDR3L 1866 MHz (max. 8 GB)
Storage 1 x 2.5" SATA bay
1 x mSATA bay
Network (LAN) 2 x 10/100/1000 Mbps Ethernet
I/O
5 x Serial ports: 4 x RS-232 and 1 x isolated RS-422/485 (configu-
rable via the BIOS system)
4 x USB 3.0
1 x Line-out, 1 x Mic-in
1 x VGA
1 x HDMI
1 x GPIO (8 channels, TTL level, internal)
Expansion 1 x Mini PCIe
Optional: 1 x PCIe x1 or 1 x PCI (for PPC-3120)

5 PPC-3100/3120 User Manual
Chapter 1 General Information
1.7 Ordering Information
Speaker 2 x 1W
OS Support Microsoft® Windows 10 IoT Enterprise, Linux, Android 6.0 Marsh-
mallow
Power Supply 9 ~ 32 VDC
Power Consumption 25W 36W
Operating Temperature
0 ~ 50 °C (32 ~ 122 °F) with 2.5" SATA SSD
-20 ~ 60 °C (-4 ~ 140 °F) with -40 ~ 85 °C mSATA or 2.5" SATA
SSD
Storage Temperature -30 ~ 60 °C (-22 ~ 140 °F) -40 ~ 60 °C (-40 ~ 140 °F)
Relative Humidity 10 ~ 95% @ 40 °C (non-condensing)
Shock Operating 10G peak acceleration (11ms duration),
following IEC 60068-2-27
Vibration Operating random vibration test, 5 ~ 500 Hz, 1 Grms with HDD;
2 Grms with SSD, following IEC 60068-2-64
Safety and EMC Safety: CB, UL, CCC, BSMI
EMC: CE, FCC Class B, BSMI
Dimensions 271.8 x 216.8 x 57.5 mm
(10.7 x 8.5 x 2.3 in)
317 x 246 x 60.5 mm
(12.5 x 9.7 x 2.4 in)
Weight 2.8 kg (6.17 lb) 3.4 kg (7.5 lb)
Note! The test conditions for the power consumption values provided above
were as follows:
Memory: 16 G DDR4 2400
HDD: 64 G SSD
OS: Windows 7 (64 bit)
Software: Burn-In Test 8.1
Part Number Description Image
PPC-3100-RE9A
PPC-3120-RE9A
Panel PC with Intel® Atom™ E3940
processor
96PSA-A90W19OT-1 Power adapter 100 ~ 240 VDC, 90 W,
19V with PFC
PPC-WLAN-B1E Wi-Fi module with antenna
PPC-ARM-A03 Arm mount VESA standard

PPC-3100/3120 User Manual 6
PPC-174T-WL-MTE Wall mount kit
PPC-Stand-A1E Stand kit

Chapter 2
2System Installation
and Setup
Quick System Tour
Memory Card Installation
HDD Installation
mSATA Installation
Wireless LAN Card Installation
Mounting the System

PPC-3100/3120 User Manual 8
2.1 Quick System Tour
Before setting up the panel PC, take a moment to identify the locations of the device
controls, drives, connectors, and ports (as shown in Figure 2.3). When placed
upright, the PPC-3100/3120-RE9A front panel should appear as shown in Figure 2.1.
Figure 2.1 Panel PC Front View
Figure 2.2 Panel PC Rear View

9 PPC-3100/3120 User Manual
Chapter 2 System Installation and Setup
Figure 2.3 Panel PC I/O Ports
2.2 Installation Procedures
The procedures for device installation should be conducted in the following order:
1. Install SATA HDD or mSATA storage
2. Install a memory card
3. Install peripheral devices
4. Mount the panel PC
5. Configure the system
2.2.1 HDD Installation
Install a SATA HDD or mSATA storage
PPC-3100-RE9A
1. Unscrew the eight retention screws and remove the rear cover.

PPC-3100/3120 User Manual 10
2. Unscrew the six retention screws and remove the HDD cover.
3. Unscrew the four retention screws and remove the HDD bracket.
4. Install a SATA HDD and affix it in place using four retention screws.

11 PPC-3100/3120 User Manual
Chapter 2 System Installation and Setup
5. Connect the SATA cable and replace the HDD bracket.
6. Route the SATA cable.
7. Connect the SATA cable to the motherboard.

PPC-3100/3120 User Manual 12
8. Replace the HDD cover and affix it in place using five retention screws.
9. Secure the SATA cable with the line buckle and the close the rear cover.
PPC-3120-RE9A
1. Unscrew the eight retention screws and remove the rear cover.