Advantech PPC-3100S User manual

User Manual
PPC-3100S/3120S
Intel® Celeron® N2930 Processor
based panel PC, with 10"/12" color
TFT LCD display

PPC-3100S/3120S User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2016
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Atom are trademarks of Intel Corporation.
Microsoft Windows is registered trademark of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 200K310060 Edition 1
Printed in China June 2016

iii PPC-3100S/3120S User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded
cables are used for external wiring. We recommend the use of shielded cables. This
kind of cable is available from Advantech. Please contact your local supplier for
ordering information.
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
Technical Support and Assistance
1. Visit the WHFKQLFDO web site at http://support.HPDFLQF.com where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or WHFKQLFDO customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

PPC-3100S/3120S User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -40° C (-40° F) OR ABOVE 60°
C (140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

v PPC-3100S/3120S User Manual
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.
Battery Information
Batteries, battery packs, and accumulators should not be disposed of as unsorted
household waste. Please use the public collection system to return, recycle, or treat
them in compliance with the local regulations.
Manual Conventions
Revision
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.
Date Version Description/Change
May 2016 1.0 Initial

PPC-3100S/3120S User Manual vi

vii PPC-3100S/3120S User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Features .................................................................................................... 2
1.3 Front Panel................................................................................................ 2
Figure 1.1 Front panel of PPC-31x0S.......................................... 2
1.4 Rear Panel ................................................................................................ 3
Figure 1.2 Rear panel of PPC-31x0S .......................................... 3
1.5 Bottom Side............................................................................................... 3
Figure 1.3 Bottom side of PPC-31x0S......................................... 3
1.6 Dimensions ............................................................................................... 4
Figure 1.4 PPC-3100S dimension ............................................... 4
Figure 1.5 PPC-3120S dimension ............................................... 4
1.7 Specifications ............................................................................................ 5
1.7.1 Specification Comparison ............................................................. 5
1.8 Ordering Information ................................................................................. 6
Chapter 2 System Installation & Setup ...............7
2.1 Quick Start Guide...................................................................................... 8
Figure 2.1 Frontside View............................................................ 8
Figure 2.2 Backside View ............................................................ 8
Figure 2.3 I/O Connectors ........................................................... 9
2.2 Installing Procedures................................................................................. 9
2.2.1 Installing Memory Card ................................................................. 9
Figure 2.4 Retention screw on rear cover.................................... 9
Figure 2.5 Remove cable from Mainboard ................................ 10
Figure 2.6 Install memory card .................................................. 10
Figure 2.7 Attach thermal pad on memory ................................ 11
2.2.2 Install HDD.................................................................................. 11
Figure 2.8 Retention screw on HDD bracket ............................. 11
Figure 2.9 HDD Module ............................................................. 12
Figure 2.10Connection of cable and SATA HDD........................ 12
Figure 2.11Secure SATA HDD with screws ............................... 13
Figure 2.12Connect SATA HDD to Mainboard ........................... 13
2.2.3 Installing mSATA ........................................................................ 14
Figure 2.13Install mSATA module .............................................. 14
2.2.4 Installing Wireless LAN Module .................................................. 14
Figure 2.14Install wireless LAN card .......................................... 14
Figure 2.15Location of retention screw....................................... 15
Figure 2.16Secure the half-size mini PCIe card ......................... 15
Figure 2.17Antenna cables of Full-size mini PCIe LAN module . 16
Figure 2.18Antenna cables of Half-size mini PCIe LAN module 16
Figure 2.19Remove plugs for antenna ....................................... 16
Figure 2.20Reinstall the rear cover............................................. 17
Figure 2.21Location of external antenna .................................... 17
2.3 Mounting the System .............................................................................. 18
2.3.1 Wall Mounting ............................................................................. 18
Figure 2.22Mounting bracket on the wall.................................... 18
Figure 2.23Location of four screws on rear panel ...................... 19
Figure 2.24.................................................................................. 19
Figure 2.25Secure the Panel PC ................................................ 20
2.3.2 Panel Mounting ........................................................................... 20
Figure 2.26PPC-3100S Cut-out dimension ................................ 20
Figure 2.27PPC-3120S Cut-out dimension ................................ 21

PPC-3100S/3120S User Manual viii
Figure 2.28Hooks bracket for panel mounting............................ 21
Figure 2.29Hooks bracket location ............................................. 22
Figure 2.30Fasten the Hook bracket .......................................... 22
Figure 2.31Back side view of panel mounting ............................ 23
2.3.3 Arm Mounting ............................................................................. 23
Figure 2.32Arm mounting ........................................................... 23
2.3.4 Stand Mounting........................................................................... 24
Figure 2.33Screw Holes ............................................................. 24
Figure 2.34Securing Base .......................................................... 25
Figure 2.35Securing VESA Bracket ........................................... 25
Figure 2.36Securing Hinge Cover .............................................. 26
Figure 2.37Complete Stand Mount View.................................... 26
Chapter 3 Jumper Setting.................................. 27
3.1 Motherboard layout diagram ................................................................... 28
Figure 3.1 Mother board layout diagram (front side) ................. 28
3.2 Internal jumpers and connectors............................................................. 28
Table 3.1: Internal jumpers and connectors .............................. 28
3.2.1 LVDS power select jumper ......................................................... 29
3.2.2 LVDS PWM power select jumper ............................................... 29
3.2.3 LVDS enable power select jumper ............................................. 29
3.2.4 RTC select .................................................................................. 29
3.2.5 COM1 Pin 9 select...................................................................... 30
3.2.6 ATX/AT select............................................................................. 30
3.3 External COM Ports and Pin Definitions ................................................. 30
Figure 3.2 COM1 and COM2 Position....................................... 30
Chapter 4 Software Setup.................................. 33
4.1 Installing Divers....................................................................................... 34
4.2 BIOS Setup Program .............................................................................. 34
4.2.1 Update BIOS............................................................................... 34
Figure 4.1 ................................................................................. 34
4.2.2 Entering BIOS Setup .................................................................. 35
4.2.3 Adjustment of LCD Brightness.................................................... 35
4.2.4 COM2 Mode Selection (RS232/RS422/RS485) ......................... 37
4.2.5 OS Selection............................................................................... 39
4.2.6 BIOS AT & ATX Setup................................................................ 40
4.2.7 Wake on LAN.............................................................................. 41
4.2.8 SATA Mode Selection................................................................. 42
4.2.9 Boot Options ............................................................................... 43
Appendix A BSMI RoHS ........................................ 45
A.1 BSMI RoHS............................................................................................. 46
Appendix B China ROHS....................................... 47
B.1 China ROHS ........................................................................................... 48
Appendix C E-eye Function .................................. 49
C.1 E-eye Function........................................................................................ 50
Table C.1: PPC E-eye Monitoring Function List ........................ 50

ix PPC-3100S/3120S User Manual
Appendix D Watchdog Timer Programming
Example51
D.1 Watchdog Timer Programming Example ................................................ 52

PPC-3100S/3120S User Manual x

Chapter 1
1General Information
This chapter gives background
information on PPC-3100S/3120S
panel PC.
Sections include:
Introduction
Specifications
Dimensions

PPC-3100S/3120S User Manual 2
1.1 Introduction
The PPC-3100S/3120S high value ultra slim Panel PC with industrial level TFT LCD,
low power Intel® Celeron® N2930 1.86GHz Processor provides high computing per-
formance in compact fanless embedded system.
With a high durability design, the PPC-3100S/3120S is equipped with a true-flat
touch screen with IP65 front panel protection, die-cast AI Alloy enclosure and 5-wire
resistive touch screen. It supports two serial ports, three USB ports, and two GbE
LAN to satisfy various industrial applications. To provide further system monitoring
and protection, the E-Eye in rear cover gives a clear signal of system operating sta-
tus, helping people detecting and analysis.
1.2 Features
The feature of PPC-3100S/3120S includes:
Robust Aluminum IP65 compliant front bezel
Aesthetic ultra-thin compact fanless design with solid AI Alloy enclosure
Embedded Intel Celeron®processor, quad core N2930 1.83GHz onboard
One 204-pin DDR3L SO-DIMM slots (system max. 8GB)
Two full-size Mini PCIe card slots (one supports mSATA SSD)
Supports SATA 6Gb/s interface for 2.5” SATA storage
Optional Mini PCIe 802.11b/g/n wireless module
Supports one USB 3.0
Supports E-eye monitoring and protection function in rear panel
1.3 Front Panel
The front side of PPC-3100S/3120S is a flat panel LCD with touch screen, which pro-
vides IP65 protection. (Figure 1.1)
Figure 1.1 Front panel of PPC-31x0S
Aluminum Frame
Touch Screen
LED Indicator
for Power

3 PPC-3100S/3120S User Manual
Chapter 1 General Information
1.4 Rear Panel
There are four VESA 75x75mm mounting holes and several retention screw holes on
rear panel.(Figure 1.2), and E-eye LED display (Green) on the side of product label.
Figure 1.2 Rear panel of PPC-31x0S
1.5 Bottom Side
The following interfaces on bottom side are: (Figure 1.3)
1 x Power input connector
1 x Power switch
1 x RS-232 connector (COM1)
1 x RS-232/422/485 connector (COM2)
2 x RJ45 GbE
1 x USB 3.0
2 x USB 2.0
Figure 1.3 Bottom side of PPC-31x0S

PPC-3100S/3120S User Manual 4
1.6 Dimensions
Figure 1.4 PPC-3100S dimension
PPC-3120S dimensions drawing as below:
Figure 1.5 PPC-3120S dimension

5 PPC-3100S/3120S User Manual
Chapter 1 General Information
1.7 Specifications
1.7.1 Specification Comparison
PPC-3100S PPC-3120S
LCD Display 10.4” 12.1”
Display Type TFT LCD TFT LCD
Resolution Max. 800 x 600 1024 x 768
Brightness 400 500
Color 16.2M/262k 16.2M/262k
Pixel Pitch 0.264(H) x 0.264(V) 0.24(H) x 0.24(V)
Viewing Angle 160, 140 160, 140
Contrast 700 700
Backlight Lifetime 30,000(Min.) 30,000(Min.)
Touchscreen type 5-w Resistive.
Resolution 4096 x 4096
Light Transmission 80±5% at 550nm wavelength
Controller RS232 interface
Durability (Touches) Greater than 35 million touches in one location without failure
Enclosure Aluminum
CPU Intel Celeron® N2930 1.83GHz 7.5W Quad Core onboard
Memory SO DIMM x 1, DDR3L 1333, Max. 8GB
Storage 1 1 x 2.5’ SATA slot (Optional, Need ordering HDD bracket model
PPC-3100S-HDDE)
Optional Storage 1 x mSATA
Network (LAN) 2 x RJ45 LAN
I/O Ports
1 x RS-232; 1 x RS-232/422/485
2 x USB 2.0; 1 x USB 3.0
1 x Full size mini PCIe
OS Support Win 7, Win 8.1, WES7, WEC7, Android, Linux
Power Supply 12 - 24 Vdc
Power Consumption 16W 18W
Operating Temperature 0 ~ 50°C (32 ~ 122°F) with SSD
0 ~ 40°C (32 ~ 104°F) with HDD
Storage Temperature -40 ~ 60°C (-40 ~ 140°F)
Relative Humidity 10 ~ 95% @ 40°C (non-condensing)
Shock Operating 10G peak acceleration (11ms duration), following IEC
60068-2-27
Vibration Operating random vibration test, 5 ~ 500Hz, 1Grms with HDD;
2Grms with SSD, following IEC 60068-2-64
IP Level IP65
Safety and EMC Safety: CE, UL, CCC, BSMI
EMC: CE, FCC Class B, BSMI
Dimensions 272 x 217 x 46mm 317 x 246 x 49mm
Weight 1.9 kg 2.1 kg

PPC-3100S/3120S User Manual 6
Test conditions of power consumption :
Memory: 4G DDR3L 1333
HDD: 500G 2.5”SATAIII
OS: Window 7 32 bit
Testing Software: Burn-In Test 7.0
1.8 Ordering Information
Note! For test conditions for above power consumption, please refer to Note
Item Description Image
PPC-3100S-RAE
PPC-3120S-RAE
Panel PC with Intel Celeron® N2930
processor
PPC-3100S-HDDE Bracket model for 2.5" SSD/HDD instal-
lation
PS-DC19-65AE Power adapter AC100 ~ 240V, 65W,
19V
PPC-WLAN-A1E Wi-Fi module with antenna
PPC-ARM-A03 ARM VESA standard
PPC-174T-WL-MTE Wall mount kit
PPC-Stand-A1E Stand kit

Chapter 2
2System Installation &
Setup
Sections include:
Quick Installation Guide
Install Memory Card
Install ODD
Install HDD
Install mSATA
Install Wireless LAN Card
Mounting the System

PPC-3100S/3120S User Manual 8
2.1 Quick Start Guide
Before you start to set up the panel PC, take a moment to be familiar with the loca-
tions and purposes of the controls, drives, connectors and ports, which are illustrated
in the figures below.
When you place the panel PC upright on the desktop, its front panel appears as
shown in Figure 2.1, Backside View shown in Figure 2.2 and I/O Connectors shown
in Figure 2.3.
Figure 2.1 Frontside View
Figure 2.2 Backside View

9 PPC-3100S/3120S User Manual
Chapter 2 System Installation & Setup
Figure 2.3 I/O Connectors
A: Power Button E: 2 x Gigabit Ethernet ports
B: DC In F: 1 x USB 3.0 + 1 x USB 2.0
C: COM1(RS232) G: 1 x USB2.0
D: COM2(RS232/422/485) H: E-eye
2.2 Installing Procedures
The following installation must be followed:
1. Install a memory card
2. Install SATA HDD or mSATA storage
3. Install peripheral devices
4. Mount the Panel PC
5. Configure the system
2.2.1 Installing Memory Card
1. Remove seven retention screws and pull out the cable, then take off the rear
cover. (See Figures 2.4 and 2.5)
Figure 2.4 Retention screw on rear cover
H
G F E D C B A

PPC-3100S/3120S User Manual 10
Figure 2.5 Remove cable from Mainboard
2. Insert the memory card into the slot as indicated in the red square below, and
attach the thermal pad for the memory from the accessory box, then the installa-
tion of the memory card is finished. (See Figure 2.6 and 2.7)
Figure 2.6 Install memory card