AJAX Systems DoorProtect Plus User manual

DoorProtect Plus User Manual
Updated August 13, 2020
DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates
within the Ajax security system, connecting via the protected radio
protocol. Is used inside premises. The communication range is up to 1,200 m
line of sight. DoorProtect Plus can operate up to 5 years from a pre-installed
battery and capable to detect more than one million openings.
The user can congure the detector via the for iOS, macOS, Windows,
or Android. The app noties the user of all events through push notications,
SMS, and calls (if activated).
DoorProtect Plus does not support connecting via the or
integration modules.
The Ajax security system can be connected to a central monitoring station of a
security company.
Jeweller
Ajax app
Ajax uartBridge Ajax ocBridge
Plus

Functional Elements
Operating Principle
DoorProtect Plus consists of two parts: the detector and the constant magnet.
The detector is equipped with the sealed contact reed relay, built-in
accelerometer, and socket for a third-party wired detector.
Buy opening detector with shock and tilt sensor DoorProtect Plus
1. DoorProtect Plus
2. Big magnet
3. Small magnet
4. LED indicator
5. SmartBracket attachment panel (perforated part triggers the tamper button
in case of any attempt to tear off the detector from the surface)
6. External detector connection socket
7. QR code
8. Device switch
9. Tamper button

Attach the detector to the door frame, while the magnet can be attached to the
moving wing or sliding part of the door. If the sealed contact reed relay is within
the coverage area of the magnetic eld, it closes the circuit, which means that
the detector is closed. The opening of the door pushes out the magnet from the
sealed contact reed relay and opens the circuit. In such a way, the detector
recognizes the opening.
The DoorProtect Plus set includes two constant magnets. The small one works
at a distance of 1 cm, and the big one — up to 2 cm.
The detector can be positioned horizontally. If there is no need to detect
opening, use only the detector part (without magnets) and disable the primary
detector in the settings.
The accelerometer detects shocks and vertical deviation relative to the initial
position of more than 5°. DoorProtect Plus can be installed on windows,
including dormer windows, and the system can be armed when they are slightly
open (disable the primary detector in the settings рreviously).
If triggered, DoorProtect Plus immediately transmits the alarm signal to the hub,
activating the sirens and notifying the user and security company.
Connecting
Before starting connection
1. Following the hub user guide, install the . Create the account, add
the hub, and create at least one room.
Ajax app

Only users with administrator rights can add the device to the hub.
How to connect the detector to the hub
2. Switch on the hub and check the internet connection (via Ethernet cable
and/or GSM network).
3. Make sure that the hub is disarmed and does not update by checking its
status in the Ajax app.
1. Select Add Device in the Ajax app.
2. Name the device, scan or type the QR code (located on the detector body
and packaging), and select the location room.
3. Tap Add — the countdown will start.
4. Switch on the device.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at a single protected object).
The connection request is transmitted for a short time: at the moment of
switching on the device.
If the device failed to pair (LED blinks once per second), switch it off for 5
seconds and retry. The detector connected to the hub appears in the list of
devices in the app. The update of the detector statuses in the list depends on
the device ping interval set in the hub settings (the default value is 36 seconds).
States
Parameter Value
Temperature
The temperature of the detector. The
temperature is measured on the processor and
changes gradually
Jeweller Signal Strength The signal strength between the hub and the
detector
Connection Connection status between the hub and the
detector
Battery Charge The battery level of the detector, displayed in
1. Devices
2. DoorProtect Plus

increments of 25%
Lid The tamper mode of the detector, which reacts
to the detachment of or damage of the body
Delay when entering, s
Entry delay (alarm activation delay) is the time
you have to disarm the security system after
entering the room
Delay when leaving, s
Delay time when exiting. Delay when exiting
(alarm activation delay) is the time you have to
exit the room after arming the security system
Routed Through ReX Displays the status of using the radio signal
range extender ReX
Primary Detector Indicates whether the opening sensor is active
Secondary detector Status of the external detector connected to
DoorProtect Plus
Always active Indicates whether the detector is always armed
Shock sensor Indicates whether the shock sensor is active
Tilt sensor Indicates whether the tilt sensor is active
Temporary Deactivation
Shows the status of the device: active,
completely disabled by the user, or only
notications about triggering of the device
tamper button are disabled
Firmware The detector rmware version
Device ID Device identier
Settings
What is delay when entering
What is delay when leaving
1. Devices
2. DoorProtect Plus
3. Settings

Setting Value
First eld Detector name, can be edited
Room Selecting the virtual room to which the device is
assigned
Delay when entering, s
Selecting delay time when entering. Delay when
entering (alarm activation delay) is the time you
have to disarm the security system after
entering the room
Delay when leaving, s
Selecting the delay time when exiting. Delay
when exiting (alarm activation delay) is the time
you have to exit the room after arming the
security system
Delays in Night mode
Delay turned on when using Night mode
Arm in Night mode
If actived, the detector switches to armed state
while Night mode is active.
Kept in mind that in , all active
sensor of the detector become armed. It is not
possible to arm only certain sensors of the
detector in Night mode (for example, only a tilt
sensor)
Alarm LED indication
Allows you to disable the ashing of the LED
indicator during an alarm. Available for devices
with rmware version 5.55.0.0 or higher
Primary Detector If setting is active, the DoorProtect Plus primary
detector reacts to opening/closing
External contact enabled If setting is active, the detector registers
external detector alarms
Shock sensor If active, shock-sensor will detect alarm after
What is delay when entering
What is delay when leaving
What is night mode
Night mode
How to nd the rmware version or
the ID of the detector or device?

more than one impact
Sensitivity Sensitivity level of the shock sensor
Ignore simple impact If active, the detector ignores single hit
Tilt sensor If active, sensor will detect tilt
Tilt Selecting the normal angle of the sensor. Above
this limit, the sensor detects an alarm
Tilt alarm delay The number of seconds from the moment the
sensor is tilted to the alarm
Always active When turned on, the detector is always armed
External Contact Type Selecting the type of
Time before alarm, sec
(available for roller shutter motion detector
only)
The time in seconds during which a given
number of impulses should be counted. This
time is counted after the rst impulse of the
detector.
Impulses before alarm
(available for roller shutter motion detector
only)
Number of detector impulses required to raise
an alarm
Alert with a siren if opening detected If active, and are
activated when opening detected
Alert with a siren if an external contact is open If active, HomeSiren and StreetSiren are
activated during an external detector alarm
Alert with a siren if shock is detected If active, HomeSiren and StreetSiren are
activated during a shock alarm
Alert with a siren if tilt is detected If active, HomeSiren and StreetSiren are
activated during a tilt alarm
Jeweller Signal Strength Test Switches the detector to the signal strength test
mode
Detection Zone Test Switches the detector to the detection area test
Attenuation test
Switches the detector to the signal fade test
mode (available in detectors with rmware
version 3.50 and later)
Temporary Deactivation Allows the user to disconnect the device
without removing it from the system.
Two options are available:
external wired
detector
HomeSiren StreetSiren

User Guide Opens the detector User Guide
Unpair Device Disconnects the detector from the hub and
deletes its settings
Indication
Event Indication Note
Switching on the detector Lights up green for about one
second
Detector connection to the Lights up continuously for a
few seconds
Alarm / tamper activation Lights up green for about one
second
Alarm is sent once in 5
seconds
Battery needs replacing
During the alarm, it slowly
lights up green and slowly
goes out
Replacement of the detector
battery is described in the
manual
Performance testing
The Ajax security system allows conducting tests for checking the functionality
of connected devices.
The tests do not start immediately but within 36 seconds by default. The
starting time depends on the ping interval (the paragraph on “Jeweller” settings
in hub settings).
Deactivate entirely — the device will not
execute system commands or participate in
automation scenarios, and the system will
ignore device alarms and other notications
Deactivate lid notications — the system will
ignore only notications about the triggering of
the device tamper button
Learn more about temporary
deactivation of devices
hub
Battery Replacement

Installing the Detector
The location of DoorProtect Plus depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, oors, large objects
inside the room.
The device developed only for indoor use.
Check the Jeweller signal level at the installation location
If the signal level is low (one bar), we cannot guarantee the stable operation of
the detector. Take all possible measures to improve the quality of the signal. At
least, move the detector: even a 20 cm shift can signicantly improve the quality
of signal reception.
If the detector has low or unstable signal strength even after moving, use a
.
Do not install the detector:
Jeweller Signal Strength Test
Detection Area Test
Attenuation Test
ReX
radio signal range extender
1. outside the premises (outdoors);
2. nearby any metal objects or mirrors causing attenuation or screening of the
signal;
3. at any places with fast air circulation (air fans, open windows or doors);
4. inside premises with the temperature and humidity beyond the range of
permissible limits;

Attach the magnet to the right of the detector. The detector is located either
inside or outside the door case (window frame):
When installing the detector in the perpendicular planes (inside the case/frame),
use the small magnet from the set. The distance between the magnet and
detector should not exceed 1 cm.
When positioning the parts of DoorProtect Plus in the same plane, use the big
magnet. Its actuation threshold is 2 cm.
Detector Testing
Having dened the location, x the detector and magnet with the double-sided
adhesive tape and check its operation of using the Detection Zone test.
In the test mode, the DoorProtect Plus LED lights continuously, switching off for
a second, if the detector is triggered. Check the correct operation of the device
by opening/closing the door several times.
Connecting a Third-Party Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to
DoorProtect Plus using the in-built terminal clamp.
5. closer than 1 m to the hub.

We recommend installing the wired detector at a distance no longer than 1
meter to DoorProtect Plus. Longer wire length increases the risk of its damage
and reduces the quality of communication between the detectors.
To put out the wire from the detector body, break out the plug:
If the connected wired detector is triggered, you receive the notication.
To make sure the alarm is raised when the roller shutter is opened, connect the
wired roller shutter motion detector with the NC (normally closed) contact to
DoorProtect Plus. The function is available for the devices with rmware version
5.53.1.0 and higher.

Installation
Before installing the detector, make sure that you have selected the optimal
location that follows the guidelines of this manual!
Maintenance
Check the operational capability of the detector regularly. Clean the detector
body from dust, spider web, and other contaminants as they appear. Use soft
dry napkin suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other
active solvents to clean the detector.
How to nd the rmware version or the ID of the sensor or device?
How to connect the roller shutter motion detector to DoorProtect Plus
1. Fix the SmartBracket attachment panel using bundled screws. If you use
any other attachment tools, make sure that they do not damage or deform
the attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The
tape runs dry with time, which can cause falling, false triggering, and detector
malfunction.
2. Put the detector on the attachment panel. When the detector is xed in
SmartBracket, it blinks with LED, signaling that the tamper is closed. If LED
doesn’t blink after xing in SmartBracket, check the status of the tamper in
the Ajax app and then the xing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment
panel, the security system noties you.
3. Put the magnet on the attachment panel.

The battery life depends on its quality, detector triggering frequency, and ping
interval by the hub.
If the door opens 10 times a day and the detector ping interval is 60 seconds,
then DoorProtect Plus operates 7 years from the pre-installed battery. For
instance, a 12-seconds ping interval reduces the battery life to 2 years.
If the detector battery is low, the system noties the user, and the LED indicator
smoothly lights up and goes off if a glass break is detected or the tamper is
triggered.
Tech specs
Detector actuation threshold
1 cm (small magnet)
2 cm (big magnet)
Tilt sensor activation threshold 5° or more (customizable)
Shock sensitivity 3 levels
Ignore rst shock option Yes
Tamper protection Yes
Frequency band 868.0 – 868.6 MHz or 868.7 – 869.2 MHz
depending on the region of sale
Compatibility Operates only with , ,
and
Maximum RF output power Up to 20 mW
Modulation of the radio signal GFSK
Radio signal range Up to 1,200 m (any obstacles absent)
Socket for connecting wire detectors Yes, NC
Power supply 1 battery CR123A, 3 V
Battery life Up to 5 years
Installation method Indoors
Operating temperature range From -10°С to +40°С
Battery Replacement
Hub Hub Plus Hub 2
ReX

Operating humidity Up to 75%
Dimensions Ø 20 × 90 mm
Weight 29 g
Certication
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-
1, EN 50131-2-6, CLC/TS-50131-2-8, EN 50131-
5-3
Complete Set
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
If the device does not work correctly, you should rst contact the support
service—in half of the cases, technical issues can be solved remotely!
Technical support:
1. DoorProtect Plus
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Big magnet
5. Small magnet
6. Outside-mounted terminal clamp
7. Installation kit
8. Quick Start Guide
The full text of the warranty
User Agreement
suppor[email protected]

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