AJAX Systems DoorProtect User manual

DoorProtect User Manual
Updated November 18, 2021
DoorProtect is a wireless door and window opening detector designed for indoor
use. It can operate up to 7 years from a pre-installed battery and capable to detect
more than 2 millions openings. DoorProtect has a socket for connecting an
external detector.
The functional element of DoorProtect is a sealed contact reed relay. It consists of
ferromagnetic contacts placed in a bulb that form a continuous circuit under the effect of a
constant magnet.
DoorProtect operates within the Ajax security system, connecting via the protected
radio protocol. Communication range is up to 1,200 m in the line of sight.
Using the or integration modules, DoorProtect can be
used as part of third party security systems.
Jeweller
uartBridge ocBridge Plus

The detector is set up via for iOS, Android, macOS and Windows. The
app noties user of all events through push notications, SMS and calls (if
activated).
The Ajax security system is self-sustaining, but the user can connect it to the
central monitoring station of a private security company.
Functional Elements
Ajax apps
Buy opening detector DoorProtect
1. DoorProtect
2. Big magnet (should be placed to the right of the detector)
3. Small magnet (should be placed to the right of the detector)
4. LED indicator
5. SmartBracket attachment panel (perforated part is required for actuating the
tamper in case of any attempt to dismantle the detector. Don’t break it out!)
6. External detector connection socket
7. QR code
8. Device switch

Operating Principle
DoorProtect consists of two parts: the detector with a sealed contact reed relay,
and the constant magnet. Attach the detector to the door frame, while the magnet
can be attached to the moving wing or sliding part of the door. If the sealed contact
reed relay is within the coverage area of the magnetic eld, it closes the circuit,
which means that the detector is closed. The opening of the door pushes out the
magnet from the sealed contact reed relay and opening the circuit. In such a way,
the detector recognizes the opening.
Attach the magnet to the RIGHT of the detector.
A small magnet works at a distance of 1 cm, and the big one — up to 2 cm.
After actuation, DoorProtect immediately transmits the alarm signal to the hub,
activating the sirens and notifying the user and security company.
Pairing the Detector
Before starting pairing:
9. Tamper button
1. Following the hub instruction recommendations, install the on your
smartphone. Create an account, add the hub to the app, and create at least one
room.
Ajax app
2. Switch on the hub and check the internet connection (via Ethernet cable and/or
GSM network).
3. Make sure that the hub is disarmed and does not update by checking its status
in the app.

Only users with administrator rights can add the device to the hub.
How to pair the detector with the hub:
1. Select theAdd Device option in the Ajax app.
2. Name the device, scan/write manually the QR Code (located on the body and
packaging), and select the location room.
3. SelectAdd— the countdown will begin.
4. Switch on the device.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at the same facility).
The request for connection to the hub is transmitted for a short period of time at
the moment of switching on the device.
If pairing with the hub failed, switch off the detector for 5 seconds and retry it.
If the detector has paired with the hub, it will appear in the list of devices in the Ajax
app. The update of the detectors statuses in the list depends on the detector ping
interval set in the hub settings. The default value is 36 seconds.
Connecting to Third-Party Systems
To connect the detector to a third-party security central unit using the or
integration modules, follow the recommendations in the user
manual of the respective device.
States
The states screen contains information about the device and its current
parameters. Find the DoorProtect states in the Ajax app:
uartBridge
ocBridge Plus

Parameter Value
Temperature
Device temperature. It is measured on the
processor and changes gradually. Displayed in
1°C increment.
Acceptable error between the value in the app and
temperature at the installation site: 2–4°C
Jeweller Signal Strength
Signal strength between the hub/range extender
and the opening detector.
We recommend installing the detector in places
where the signal strength is 2–3 bars
Connection
Connection status between the hub/range
extender and the detector:
ReX range extender name
ReX range extender connection status.
Displayed when the detector works via
Battery Charge
Battery level of the device. Displayed as a
percentage
Lid The tamper state, which reacts to detachment or
damaging of the detector body
Delay When Entering, sec Entry delay (alarm activation delay) is the time
1. Go to the Devices tab.
2. Select DoorProtect from the list.
Online — the detector is connected with the
hub/range extender
Oine — the detector has lost connection
with the hub/range extender
ReX
radio signal range extender
How battery charge is displayed in
Ajax apps

you have to disarm the security system after
entering the room
Delay When Leaving, sec
Delay time when exiting. Delay when exiting
(alarm activation delay) is the time you have to
exit the room after arming the security system
Night Mode Delay When Entering, sec
The time of Delay When Entering in the Night
mode. Delay when entering (alarm activation
delay) is the time you have to disarm the security
system after entering the premises.
Night Mode Delay When Leaving, sec
The time of Delay When Leaving in the Night
mode. Delay when leaving (alarm activation
delay) is the time you have to exit the premises
after the security system is armed.
Primary Detector The primary detector status
External Contact The status of the external detector connected to
DoorProtect
Always Active
If the option is active, the detector is always in
armed mode and noties about alarms
Chime
When enabled, a siren noties about opening
detectors triggering in the Disarmed system
mode
Temporary Deactivation Shows the status of the device temporary
deactivation function:
What is delay when entering
What is delay when leaving
What is delay when entering
What is delay when leaving
Learn more
What is chime and how it works

Firmware The detector rmware version
Device ID The device identier
Device No. Number of the device loop (zone)
Settings
To change the detector settings in the Ajax app:
No — the device operates normally and
transmits all events.
Lid only — the hub administrator has disabled
notications about triggering on the device
body.
Entirely — the device is completely excluded
from the system operation by the hub
administrator. The device does not follow
system commands and does not report
alarms or other events.
By number of alarms — the device is
automatically disabled by the system when
the number of alarms is exceeded (specied
in the settings for Devices Auto Deactivation).
The feature is congured in the Ajax PRO app.
By timer — the device is automatically
disabled by the system when the recovery
timer expires (specied in the settings for
Devices Auto Deactivation). The feature is
congured in the Ajax PRO app.
1. Select the hub if you have several of them or if you are using the PRO app.
2. Go to the Devices tab.
3. Select DoorProtect from the list.
4. Go to Settings by clicking on the .
5. Set the required parameters.
6. Click Back to save the new settings.

Setting Value
First eld
Detector name that can be changed. The name is
displayed in the text of SMS and notications in
the event feed.
The name can contain up to 12 Cyrillic characters
or up to 24 Latin characters
Room
Selecting the virtual room to which DoorProtect is
assigned. The name of the room is displayed in
the text of SMS and notications in the event feed
Delay When Entering, sec
Selecting delay time when entering. Delay when
entering (alarm activation delay) is the time you
have to disarm the security system after entering
the room
Delay When Leaving, sec
Selecting the delay time when exiting. Delay when
exiting (alarm activation delay) is the time you
have to exit the room after arming the security
system
Arm in Night Mode If active, the detector will switch to the armed
mode when using the night mode
Night Mode Delay When Entering, sec
The time of Delay When Entering in the Night
mode. Delay when entering (alarm activation
delay) is the time you have to disarm the security
system after entering the premises.
Night Mode Delay When Leaving, sec
The time of Delay When Leaving in the Night
mode. Delay when leaving (alarm activation
delay) is the time you have to exit the premises
after the security system is armed.
What is delay when entering
What is delay when leaving
What is delay when entering
What is delay when leaving

Alarm LED indication Allows you to disable the ashing of the LED
indicator during an alarm. Available for devices
with rmware version 5.55.0.0 or higher
Primary Detector If active, DoorProtect primarily reacts to
opening/closing
External contact If active, DoorProtect registers external detector
alarms
Always Active
If the option is active, the detector is always in
armed mode and noties about alarms
Alert with a siren if opening detected If active, added to the systemare
activated when the opening detected
Activate the siren if an external contact opened If active, added to the systemare
activated during an external detector alarm
Chime settings
Opens the settings of Chime.
Jeweller Signal Strength Test
Switches the detector to the Jeweller signal
strength test mode. The test allows you to check
the signal strength between the hub and
DoorProtect and determine the optimal
installation site
Detection Zone Test
Switches the detector to the detection area test
Signal Attenuation Test Switches the detector to the signal fade test
mode (available in detectors with rmware
How to nd the rmware version or
the ID of the detector or device?
Learn more
sirens
sirens
How to set Chime
What is Chime
What is Jeweller Signal Strength Test
What is Detection Zone Test

version 3.50 and later)
User Guide Opens DoorProtect User Guide in the Ajax app
Temporary Deactivation
Allows the user to disconnect the device without
removing it from the system.
Three options are available:
The system can also automatically deactivate
devices when the set number of alarms is
exceeded or when the recovery timer expires.
Unpair Device Disconnects the detector from the hub and
deletes its settings
How to set Chime
Chime is a sound signal that indicates the triggering of the opening detectors when
the system is disarmed. The feature is used, for example, in stores, to notify
employees that someone has entered the building.
What is Attenuation Test
No — the device operates normally and
transmits all alarms and events
Entirely— the device will not execute system
commands or participate in automation
scenarios, and the system will ignore device
alarms and other notications
Lid only— the system will ignore only
notications about the triggering of the device
tamper button
Learn more about temporary
deactivation of devices
Learn more about auto deactivation of
devices

Notications are congured in two stages: setting up opening detectors and
setting up sirens.
Detectors settings
Indication
Event Indication Note
Switching on the detector Lights up green for about one
second
Detector connecting to the
, and Lights up for a few seconds
Learn more about Chime
1. Go to the Devices menu.
2. Select the DoorProtect detector.
3. Go to its settings by clicking the gear icon in the upper right corner.
4. Go to the Chime Settings menu.
5. Select the events to be notied by the siren:
If a door or a window is open.
If an external contact is open (available if the External Contact option is
enabled).
6. Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the Ajax
app will play the sound.
7. Click Back to save the settings.
8. Set up the required siren.
How to set up a siren for Chime
hub ocBridge Plus
uartBridge

Alarm / tamper activation Lights up green for about one
second
Alarm is sent once in 5 seconds
Battery needs replacing During the alarm, it slowly lights
up green and slowly goes out
Replacement of the detector
battery is described in the
manual
Functionality Testing
The Ajax security system allows conducting tests for checking the functionality of
connected devices.
The tests do not start immediately but within 36 seconds by default. The starting
time depends on the ping interval (the paragraph on “Jeweller” settings in hub
settings).
Installing the Detector
Selecting the location
Location of DoorProtect is determined by its remoteness from the hub and
presence of any obstacles between the devices hindering the radio signal
transmission: walls, inserted oors, large objects located within the room.
The device developed only for indoor use.
Check the signal level at the installation location
Battery Replacement
Jeweller Signal Strength Test
Detection Zone Test
Attenuation Test

If the signal level is low (one bar), we cannot guarantee stable operation of the
security system. Take all possible measures to improve the quality of the signal! As
a minimum, move the device — even 20 cm shift can signicantly improve the
quality of the reception.
If, after moving, the device still has a low or unstable signal strength, use the
.
The detector is located either inside or outside of the door case (window frame).
When installing the detector in the perpendicular planes (inside the case/frame),
use the small magnet. The distance between the magnet and detector should not
exceed 1 cm.
When positioning the parts of DoorProtect in the same plane, use the big magnet.
Its actuation threshold — 2 cm.
Attach the magnet to the moving part of the door (window) to the right of the
detector. The side to which the magnet should be attached is marked with an
arrow on the detector’s body. If necessary, the detector may be positioned
horizontally.
ReX
radio signal range extender

Installing the detector
Before installing the detector, make sure that you have selected the optimal
location and it complies with the guidelines of this manual!
1. Fix the SmartBracket attachment panels and the magnet using the bundled
screws. If using any other attachment hardware, make sure that they do not
damage or deform the panel.
Double-sided adhesive tape may be only used for temporary attachment. The tape will
run dry in the course of time, which may result in falling of DoorProtect and actuation
of the security system. Furthermore, the device may fail from a hit.
2. Put the detector on the attachment panel. As soon as the detector is xed in
SmartBracket, it will blink with a LED signaling that the tamper is closed.
If the light indicator do not blink after installing in SmartBracket, check the status of the
tamper in the Ajax app and then the xing tightness of the panel.
If the detector is torn off from the surface or removed from the attachment
panel, you will receive a notication.

Do not install the detector:
Connecting a Third-Party Wired Detector
A wired detector with the NC contact type can be connected to DoorProtect using
the outside-mounted terminal clamp.
We recommend to install a wired detector at a distance not exceeding 1 meter —
increasing the wire length will increase the risk of its damage and reduce the
quality of communication between the detectors.
To lead out the wire from the detector body, break out the plug:
3. Put the magnet on the attachment panel.
1. outside the premises (outdoors);
2. nearby any metal objects or mirrors causing attenuation or interference of the
signal;
3. inside any premises with the temperature and humidity beyond the permissible
limits;
4. closer than 1 m to the hub.

If the external detector is actuated, you will receive a notication.
Detector Maintenance and Battery Replacement
Check the operational capability of the DoorProtect detector on a regular basis.
Clean the detector body from dust, spider web and other contaminations as they
appear. Use soft dry napkin suitable for equipment maintenance.
Do not use any substances containing alcohol, acetone, gasoline and other active
solvents for cleaning the detector.
The battery lifetime depends on battery quality, actuation frequency of the detector
and ping interval of the detectors by the hub.
If the door opens 10 times a day and the ping interval is 60 seconds, then
DoorProtect will operate up to 7 years from the pre-installed battery. Setting the
ping interval of 12 seconds, you will reduce the battery life to 2 years.
If the detector battery is discharged, you will receive a notication, and the LED will
smoothly light up and go out, if the detector or tamper is actuated.
How long Ajax devices operate on batteries, and what affects this

Tech specs
Sensor Sealed contact reed relay
Sensor resource 2,000,000 openings
Detector actuation threshold
1 cm (small magnet)
2 cm (big magnet)
Tamper protection Yes
Socket for connecting wire detectors Yes, NC
Radio communication protocol
Jeweller
Radio frequency band
866.0 – 866.5 MHz
868.0 – 868.6 MHz
868.7 – 869.2 MHz
905.0 – 926.5 MHz
915.85 – 926.5 MHz
921.0 – 922.0 MHz
Depends on the region of sale.
Compatibility
Operates with all Ajax ,
, ,
Maximum RF output power Up to 20 mW
Modulation GFSK
Radio signal range
Up to 1,200 m (any obstacles absent)
Power supply 1 battery CR123A, 3 V
Battery life Up to 7 years
Installation method Indoors
Battery Replacement
Learn more
hubs radio signal
range extenders ocBridge Plus
uartBridge
Learn more

Protection class IP50
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Dimensions Ø 20 × 90 mm
Weight 29 g
Service life 10 years
Certication
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-1,
EN 50131-2-6, EN 50131-5-3
Complete Set
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
Compliance with standards
1. DoorProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Big magnet
5. Small magnet
6. Outside-mounted terminal clamp
7. Installation kit
8. Quick Start Guide

If the device does not work correctly, you should rst contact the support service —
in half of the cases, technical issues can be solved remotely!
Technical support:
The full text of the warranty
User Agreement
suppor[email protected]