AJAX Systems GlassProtect User manual

GlassProtect User manual
Updated January 24, 2022
GlassProtect is a wireless indoor glass break detector recognizing the sound of
shattering the glass at a distance of up to 9 meters. GlassProtect can operate
up to 7 years from a pre-installed battery and has a socket for connecting a
third-party wired detector.
GlassProtect connects to the Ajax security system via the protected
radio protocol. The communication range is up to 1,000 meters in line of sight.
Also, GlassProtect can be connected to third-party security systems using the
or integration modules.
Users can congure GlassProtect via the for macOS, Windows, iOS, or
Android. The system noties users of all events through push notications, SMS,
and calls (if activated).
The user can connect the Ajax security system to the central monitoring station
of a security company.
Jeweller
Ajax uartBridge Ajax ocBridge Plus
Ajax app
Buy breakage detector GlassProtect

Functional elements
Operating Principle
GlassProtect uses a sensitive electret microphone to detect the sound of glass
breaking, consisting of a low-frequency hit sound and high-frequency crashing
sound of glass shatters. Such two-stage glass break detection decreases the
risk of false triggering.
GlassProtect detector does not react to the breaking of the lm-covered glass:
shockproof, sunscreen, decorative, or any other type of lm. To detect the breaking of
1. LED indicator
2. Microphone hole
3. SmartBracket attachment panel (perforated part is required for actuating
the tamper in case of any attempt to dismantle the detector. Don’t break it
out!)
4. External detector connection socket
5. QR code
6. Device switch
7. Tamper button

such kind of glass, we recommend using the wireless opening detector
with shock and tilt sensors.
If triggered, GlassProtect immediately transmits the alarm signal to the ,
activating the (if connected) and notifying the user and security company.
Connecting
Detector Connection to hub
Before starting connection:
Only users with administrator rights can add the device to the hub.
Pairing the detector with hub:
DoorProtect Plus
hub
sirens
1. Following the hub user guide, install the . Create the account, add
the hub, and create at least one room.
Ajax app
2. Switch on the hub and check the internet connection (via Ethernet cable
and/or GSM network).
3. Make sure that the hub is disarmed and does not update by checking its
status in the Ajax app.
1. Select Add Device in the Ajax app.
2. Name the device, scan or type the QR code (located on the detector body
and packaging), and select the location room.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at a single protected object).
The connection request is transmitted for a short time: at the moment of
switching on the device.
If the device failed to pair (LED blinks once per second), switch it off for 5
seconds and retry. The detector connected to the hub appears in the list of
devices in the app. The update of the detector statuses in the list depends on
the device ping interval set in the hub settings (the default value is 36 seconds).
3. Tap Add — the countdown will start.
4. Switch on the device.

Connecting to Third-Party Systems
To connect the detector to a third-party central unit using the or
integration module, follow the recommendations in the user
manual of the respective device.
States
The states screen contains information about the device and its current
parameters. Find the GlassProtect states in the Ajax app:
Parameter Value
Temperature
Temperature of the detector, measured on the
processor and changes gradually.
Acceptable error between the value in the app
and temperature at the installation site: 2–4°C
Jeweller Signal Strength
Signal strength between the hub/range
extender and the opening detector.
We recommend installing the detector in places
where the signal strength is 2–3 bars
Connection
Connection status between the hub/range
extender and the detector:
ReX range extender name Displays the status of using a
Battery Charge Battery level of the device. Displayed as a
percentage
uartBridge
ocBridge Plus
1. Go to the Devices tab.
2. Select GlassProtect from the list.
Online — the detector is connected with the
hub/range extender
Oine — the detector has lost connection
with the hub/range extender
radio signal
range extender

Lid The tamper state, which reacts to the
detachment of or damage to the detector body
Delay When Entering, sec
Entry delay (alarm activation delay) is the time
you have to disarm the security system after
entering the room.
Functions for the connected wired detector
only.
Delay When Leaving, sec
Delay time when exiting. Delay when exiting
(alarm activation delay) is the time you have to
exit the room after arming the security system.
Functions for the connected wired detector
only.
Night Mode Delay When Entering, sec
The time of Delay When Entering in the Night
mode. Delay when entering (alarm activation
delay) is the time you have to disarm the
security system after entering the premises.
Functions for the connected wired detector
only.
Night Mode Delay When Leaving, sec
The time of Delay When Leaving in the Night
mode. Delay when leaving (alarm activation
delay) is the time you have to exit the premises
after the security system is armed.
Functions for the connected wired detector
only.
Sensitivity Selecting the sensitivity level of the
microphone:
How battery charge is displayed in
Ajax apps
What is delay when entering
What is delay when leaving
What is delay when entering
What is delay when leaving

The sensitivity level is selected based on the
results of the
External contact Status of the external detector connection to
GlassProtect
Always Active
If the option is active, the detector is always in
armed mode and noties about alarms
Chime
When enabled, a siren noties about opening
detectors triggering in the Disarmed system
mode
Temporary Deactivation Shows the status of the device temporary
deactivation function:
Low
Normal
High
detection zone test
Learn more
What is chime and how it works
No — the device operates normally and
transmits all events
Lid only — the hub administrator has
disabled notications about triggering on
the device body
Entirely — the device is completely excluded
from the system operation by the hub
administrator. The device does not follow
system commands and does not report
alarms or other events
By number of alarms — the device is
automatically disabled by the system when
the number of alarms is exceeded (specied
in the settings for Devices Auto
Deactivation). The feature is congured in
the Ajax PRO app
By timer — the device is automatically
disabled by the system when the recovery
timer expires (specied in the settings for
Devices Auto Deactivation). The feature is
congured in the Ajax PRO app

Firmware Detector rmware version
Device ID Device identier
Device No. Number of the device loop (zone)
Settings
To change the detector settings in the Ajax app:
Setting Value
First eld
Detector name that can be changed. The name
is displayed in the text of SMS and notications
in the event feed.
The name can contain up to 12 Cyrillic
characters or up to 24 Latin characters
Room
Selecting the virtual room to which
GlassProtect is assigned. The name of the
room is displayed in the text of SMS and
notications in the event feed
Delay When Entering, sec
Selecting delay time when entering. Delay when
entering (alarm activation delay) is the time you
have to disarm the security system after
entering the room.
Functions for the connected wired detector
only.
1. Select the hub if you have several of them or if you are using the PRO app.
2. Go to the Devices tab.
3. Select GlassProtect from the list.
4. Go to Settings by clicking on the .
5. Set the required parameters.
6. Click Back to save the new settings.
What is delay when entering

Delay When Leaving, sec Selecting the delay time when exiting. Delay
when exiting (alarm activation delay) is the time
you have to exit the room after arming the
security system.
Functions for the connected wired detector
only.
Arm in night mode If active, the detector will switch to armed mode
when using Night mode
Night Mode Delay When Entering, sec
The time of Delay When Entering in the Night
mode. Delay when entering (alarm activation
delay) is the time you have to disarm the
security system after entering the premises.
Functions for the connected wired detector
only.
Night Mode Delay When Leaving, sec
The time of Delay When Leaving in the Night
mode. Delay when leaving (alarm activation
delay) is the time you have to exit the premises
after the security system is armed.
Functions for the connected wired detector
only.
Alarm LED indication
Allows you to disable the ashing of the LED
indicator during an alarm. Available for devices
with rmware version 5.55.0.0 or higher
Sensitivity Selecting the sensitivity level of the
microphone:
What is delay when leaving
What is delay when entering
What is delay when leaving
How to nd the rmware version or
the ID of the detector or device?
Low
Normal
High

The sensitivity level is selected based on the
results of the
External contact If active, GlassProtect registers external
detector alarms
Always Active
If the option is active, the detector is always in
armed mode and noties about alarms
Alert with a siren if an external contact is open If active, added to the systemare
activated in case of an external detector alarm
Alert with a siren if glass break detected If active, added to the systemare
activated when the glass break detected
Chime settings
Opens the settings of Chime.
Jeweller Signal Strength Test
Switches the detector to the Jeweller signal
strength test mode. The test allows you to
check the signal strength between the hub and
GlassProtect and determine the optimal
installation site
Detection Zone Test
Switches the detector to the detection area test
Signal Attenuation Test
Switches the detector to the signal fade test
mode (available in detectors with rmware
version 3.50 and later)
User Guide Opens GlassProtect User Guide in the Ajax app
Temporary Deactivation Allows the user to disconnect the device
without removing it from the system.
detection zone test
Learn more
sirens
sirens
How to set Chime
What is Chime
What is Jeweller Signal Strength
Test
What is Detection Zone Test
What is Attenuation Test

Three options are available:
The system can also automatically deactivate
devices when the set number of alarms is
exceeded or when the recovery timer expires.
Unpair Device Disconnects the detector from the hub and
deletes its settings
How to set Chime
Chime is a sound signal that indicates the triggering of the opening detectors
when the system is disarmed. The feature is used, for example, in stores, to
notify employees that someone has entered the building.
Notications are congured in two stages: setting up opening detectors and
setting up sirens.
GlassProtect settings
Before conguring the chime, make sure that a wired opening detector is connected to
GlassProtect and that the External contact option is enabled in the GlassProtect settings
in the Ajax app.
No — the device operates normally and
transmits all alarms and events
Entirely— the device will not execute
system commands or participate in
automation scenarios, and the system will
ignore device alarms and other notications
Lid only— the system will ignore only
notications about the triggering of the
device tamper button
Learn more about temporary
deactivation of devices
Learn more about auto deactivation
of devices
Learn more about Chime

Indication
Event Indication Note
Turning on the detector Lights up green for about one
second
Detector connection to the
, and Lights up continuously for a
few seconds
Alarm / tamper activation Lights up green for about one
second
Alarm is sent once in 5
seconds
Battery needs replacing
During the alarm, it slowly
lights up green and slowly
goes out
Replacement of the detector
battery is described in the
manual
Functionality testing
The Ajax security system allows conducting tests for checking the functionality
of connected devices.
1. Go to the Devices menu.
2. Select the GlassProtect detector.
3. Go to its settings by clicking the gear icon in the upper right corner.
4. Go to the Chime Settings menu.
5. Select the siren notication for the event If external contact is open
(available if the External contact option is enabled).
6. Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the
Ajax app will play the sound.
7. Click Back to save the settings.
8. Set up the required siren.
How to set up a siren for Chime
hub ocBridge Plus
uartBridge
Battery Replacement

The tests do not start immediately but within a period of 36 seconds when using
standard settings. The test time start depends on the settings of the detector
ping interval (the paragraph on “Jeweller” settings in hub settings).
Detector functionality testing
Having dened the location of the detector and having xed the device with the
bundled adhesive tape, test the detection zone.
GlassProtect does not react to clapping!
Testing the detector
Hit the glass with your st without breaking it. If the detector catches a low-
frequency sound, the LED blinks. Simulate a high-frequency glass shattering
sound for 1.5 seconds after the rst hit with a special tool or hitting a glass with
a metal object. After recognizing the sound, the detector switches off the LED
indicator for a second.
To be triggered when the system is armed, the detector needs to recognize sounds in the
following order: low-frequency sound (hit) rstly, then high-frequency sound (glass
shattering, shards). Otherwise, the alarm will not go off.
Switch on/off all the appliances that usually operate in the room: generators, air
conditioners, etc. If this triggers the detector, try to change the sensitivity or
relocate GlassProtect.
Use the sensitivity level, at which the detector correctly passes both test stages
and does not respond to any devices operating in the room.
Jeweller Signal Strength Test
Detection Zone Test
Attenuation Test

Installing the device
Selecting the Location
In some cases, the household activity can cause false alarms
The location of GlassProtect depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, oors, large objects
inside the room.
The device developed only for indoor use.
Check the Jeweller signal level at the installation location
If the signal level is low (one bar), we cannot guarantee the stable operation of
the detector. Take all possible measures to improve the quality of the signal. At
least, move the detector: even a 20 cm shift can signicantly improve the quality
of signal reception.
If after moving the device still has a low or unstable signal strength, use a
.
Do not install the detector:
radio
signal range extender
1. outside the premises (outdoors);
2. nearby sirens and speakers;
3. nearby any metal objects or mirrors causing attenuation or screening of the
signal;
4. at any places with fast air circulation (air fans, open windows or doors);

GlassProtect recognizes glass break at a distance of up to 9 meters. Its
microphone should be positioned no more than 90 degrees relative to the
window(s).
Make sure that any curtains, plants, furniture, or other objects do not overcover
the microphone opening.
If there are curtains on the window, place the detector between them and the
window, for instance, at the window side jamb. Otherwise, curtains can mute the
glass break sound, and the detector will not be triggered.
Detector installation procedure
Before installing the detector, make sure that you have selected the optimal
location that follows the guidelines of this manual!
If LED doesn’t blink after xing in SmartBracket, check the status of the tamper
in the Ajax app and then the xing tightness of the panel.
If someone detaches the detector from the surface or takes it off the
attachment panel, the security system noties you.
5. inside premises with the temperature and humidity beyond the range of
permissible limits;
6. closer than 1 m to the hub.
1. Fix the SmartBracket attachment panel using bundled screws. If you use
any other attachment tools, make sure that they do not damage or deform
the attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The
tape runs dry with time, which can cause falling, false triggering, and detector
malfunction.
2. Put the detector on the attachment panel. When the detector is xed in
SmartBracket, it blinks with LED, signaling that the tamper is closed.

Connecting a Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to
GlassProtect using the in-built terminal clamp.
We recommend installing the wired detector at a distance no longer than 1
meter to GlassProtect. Longer wire length increases the risk of its damage and
reduces the quality of communication between the detectors.
To put out the wire from the detector body, break out the plug:
If the connected wired detector is triggered, you receive the notication.

Maintenance
Check the operational capability of the detector regularly.
Clean the detector body from dust, spider web, and other contaminants as they
appear. Use soft dry napkin suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other active
solvents to clean the detector.
The pre-installed battery ensures up to 7 years of autonomous operation (with
the 5 minutes ping interval by the hub). If the detector battery is low, the system
noties the user, and the LED indicator smoothly lights up and goes off if a glass
break is detected or the tamper is triggered.
Tech specs
Sensitive element Electret microphone
Glass break detection distance Up to 9 m
Microphone coverage angle 180°
Tamper protection Yes
Radio communication protocol
Jeweller
Radio frequency band
866.0 – 866.5 MHz
868.0 – 868.6 MHz
868.7 – 869.2 MHz
905.0 – 926.5 MHz
915.85 – 926.5 MHz
921.0 – 922.0 MHz
Depends on the region of sale.
Compatibility
How long Ajax devices operate on batteries, and what affects this
Battery Replacement
Learn more

Operates with all Ajax ,
, ,
Maximum RF output power Up to 20 mW
Radio signal modulation GFSK
Radio signal range Up to 1,000 m (any obstacles absent)
Socket for connecting wire detectors Yes, NC
Power supply 1 battery CR123A, 3 V
Battery life Up to 7 years
Installation method Indoors
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Overall dimensions Ø 20 × 90 mm
Weight 30 g
Service life 10 years
Certication
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-1,
EN 50131-2-7-1, EN 50131-5-3
Complete Set
Warranty
hubs radio signal
range extenders ocBridge Plus
uartBridge
Compliance with standards
1. GlassProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Outside-mounted terminal clamp
5. Installation kit
6. Quick Start Guide

Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
If the device does not work correctly, you should rst contact the support
service — in half of the cases, technical issues can be solved remotely!
Technical support:
The full text of the warranty
User Agreement
suppor[email protected]

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