AJAX DoorProtect Plus User manual

DoorProtect Plus User Manual
Updated July 30, 2020
DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates
within the Ajax security system, connecting via the protected radio
protocol. Is used inside premises. The communication range is up to 1,200 m line
of sight. DoorProtect Plus can operate up to 5 years from a pre-installed battery
and capable to detect more than one million openings.
The user can configure the detector via the for iOS, macOS, Windows, or
Android. The app notifies the user of all events through push notifications, SMS,
and calls (if activated).
DoorProtect Plus does not support connecting via the or
integration modules.
Jeweller
Ajax app
Ajax uartBridge Ajax ocBridge Plus

The Ajax security system can be connected to a central monitoring station of a
security company.
Functional Elements
Buy opening detector with shock and tilt sensor DoorProtect Plus
1. DoorProtect Plus
2. Big magnet
3. Small magnet
4. LED indicator
5. SmartBracket attachment panel (perforated part triggers the tamper button in
case of any attempt to tear off the detector from the surface)
6. External detector connection socket
7. QR code
8. Device switch
9. Tamper button

Operating Principle
DoorProtect Plus consists of two parts: the detector and the constant magnet. The
detector is equipped with the sealed contact reed relay, built-in accelerometer, and
socket for a third-party wired detector.
Attach the detector to the door frame, while the magnet can be attached to the
moving wing or sliding part of the door. If the sealed contact reed relay is within the
coverage area of the magnetic field, it closes the circuit, which means that the
detector is closed. The opening of the door pushes out the magnet from the sealed
contact reed relay and opens the circuit. In such a way, the detector recognizes the
opening.
The DoorProtect Plus set includes two constant magnets. The small one works at
a distance of 1 cm, and the big one — up to 2 cm.
The detector can be positioned horizontally. If there is no need to detect opening,
use only the detector part (without magnets) and disable the primary detector in
the settings.
The accelerometer detects shocks and vertical deviation relative to the initial
position of more than 5°. DoorProtect Plus can be installed on windows, including
dormer windows, and the system can be armed when they are slightly open
(disable the primary detector in the settings рreviously).
If triggered, DoorProtect Plus immediately transmits the alarm signal to the hub,
activating the sirens and notifying the user and security company.

Connecting
Before starting connection
Only users with administrator rights can add the device to the hub.
How to connect the detector to the hub
1. Following the hub user guide, install the . Create the account, add the
hub, and create at least one room.
Ajax app
2. Switch on the hub and check the internet connection (via Ethernet cable and/or
GSM network).
3. Make sure that the hub is disarmed and does not update by checking its status
in the Ajax app.
1. Select Add Device in the Ajax app.
2. Name the device, scan or type the QR code (located on the detector body and
packaging), and select the location room.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at a single protected object). The
connection request is transmitted for a short time: at the moment of switching on
the device.
If the device failed to pair (LED blinks once per second), switch it off for 5 seconds
and retry. The detector connected to the hub appears in the list of devices in the
app. The update of the detector statuses in the list depends on the device ping
interval set in the hub settings (the default value is 36 seconds).
States
3. Tap Add — the countdown will start.
4. Switch on the device.
1. Devices
2. DoorProtect Plus

Parameter Value
Temperature
The temperature of the detector. The temperature
is measured on the processor and changes
gradually
Jeweller Signal Strength The signal strength between the hub and the
detector
Connection Connection status between the hub and the
detector
Battery Charge The battery level of the detector, displayed in
increments of 25%

Lid The tamper mode of the detector, which reacts to
the detachment of or damage of the body
Delay when entering, s
Entry delay (alarm activation delay) is the time
you have to disarm the security system after
entering the room
Delay when leaving, s
Delay time when exiting. Delay when exiting
(alarm activation delay) is the time you have to
exit the room after arming the security system
Routed Through ReX Displays the status of using the radio signal range
extender ReX
Primary Detector Indicates whether the opening sensor is active
Secondary detector Status of the external detector connected to
DoorProtect Plus
Always active Indicates whether the detector is always armed
Shock sensor Indicates whether the shock sensor is active
Tilt sensor Indicates whether the tilt sensor is active
Firmware The detector firmware version
Device ID Device identifier
Settings
What is delay when entering
What is delay when leaving
1. Devices
2. DoorProtect Plus
3. Settings

Setting Value
First field Detector name, can be edited
Room Selecting the virtual room to which the device is
assigned
Delay when entering, s
Selecting delay time when entering. Delay when
entering (alarm activation delay) is the time you
have to disarm the security system after entering
the room
Delay when leaving, s
Selecting the delay time when exiting. Delay when
exiting (alarm activation delay) is the time you
have to exit the room after arming the security
system
Delays in Night mode
Delay turned on when using Night mode
Arm in Night mode
If actived, the detector switches to armed state
while Night mode is active.
Kept in mind that in , all active
sensor of the detector become armed. It is not
possible to arm only certain sensors of the
detector in Night mode (for example, only a tilt
sensor)
Primary Detector If setting is active, the DoorProtect Plus primary
detector reacts to opening/closing
External contact enabled If setting is active, the detector registers external
detector alarms
Shock sensor If active, shock-sensor will detect alarm after
more than one impact
What is delay when entering
What is delay when leaving
What is night mode
Night mode

Sensitivity Sensitivity level of the shock sensor
Ignore simple impact If active, the detector ignores single hit
Tilt sensor If active, sensor will detect tilt
Tilt Selecting the normal angle of the sensor. Above
this limit, the sensor detects an alarm
Tilt alarm delay The number of seconds from the moment the
sensor is tilted to the alarm
Always active When turned on, the detector is always armed
External Contact Type Selecting the type of
Time before alarm, sec
(available for roller shutter motion detector only)
The time in seconds during which a given number
of impulses should be counted. This time is
counted after the first impulse of the detector.
Impulses before alarm
(available for roller shutter motion detector only)
Number of detector impulses required to raise an
alarm
Alert with a siren if opening detected If active, and are
activated when opening detected
Alert with a siren if an external contact is open If active, HomeSiren and StreetSiren are activated
during an external detector alarm
Alert with a siren if shock is detected If active, HomeSiren and StreetSiren are activated
during a shock alarm
Alert with a siren if tilt is detected If active, HomeSiren and StreetSiren are activated
during a tilt alarm
Jeweller Signal Strength Test Switches the detector to the signal strength test
mode
Detection Zone Test Switches the detector to the detection area test
Attenuation test
Switches the detector to the signal fade test
mode (available in detectors with firmware
version 3.50 and later)
User Guide Opens the detector User Guide
Unpair Device Disconnects the detector from the hub and
deletes its settings
external wired
detector
HomeSiren StreetSiren

Indication
Event Indication Note
Switching on the detector Lights up green for about one
second
Detector connection to the Lights up continuously for a few
seconds
Alarm / tamper activation Lights up green for about one
second Alarm is sent once in 5 seconds
Battery needs replacing During the alarm, it slowly lights
up green and slowly goes out
Replacement of the detector
battery is described in the
manual
Performance testing
The Ajax security system allows conducting tests for checking the functionality of
connected devices.
The tests do not start immediately but within 36 seconds by default. The starting
time depends on the ping interval (the paragraph on “Jeweller” settings in hub
settings).
Installing the Detector
The location of DoorProtect Plus depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, floors, large objects inside
the room.
hub
Battery Replacement
Jeweller Signal Strength Test
Detection Area Test
Attenuation Test

The device developed only for indoor use.
Check the Jeweller signal level at the installation location
If the signal level is low (one bar), we cannot guarantee the stable operation of the
detector. Take all possible measures to improve the quality of the signal. At least,
move the detector: even a 20 cm shift can significantly improve the quality of
signal reception.
If the detector has low or unstable signal strength even after moving, use a
.
Do not install the detector:
Attach the magnet to the right of the detector. The detector is located either inside
or outside the door case (window frame):
ReX
radio signal range extender
1. outside the premises (outdoors);
2. nearby any metal objects or mirrors causing attenuation or screening of the
signal;
3. at any places with fast air circulation (air fans, open windows or doors);
4. inside premises with the temperature and humidity beyond the range of
permissible limits;
5. closer than 1 m to the hub.

When installing the detector in the perpendicular planes (inside the case/frame),
use the small magnet from the set. The distance between the magnet and detector
should not exceed 1 cm.
When positioning the parts of DoorProtect Plus in the same plane, use the big
magnet. Its actuation threshold is 2 cm.
Detector Testing
Having defined the location, fix the detector and magnet with the double-sided
adhesive tape and check its operation of using the Detection Zone test.
In the test mode, the DoorProtect Plus LED lights continuously, switching off for a
second, if the detector is triggered. Check the correct operation of the device by
opening/closing the door several times.
Connecting a Third-Party Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to
DoorProtect Plus using the in-built terminal clamp.

We recommend installing the wired detector at a distance no longer than 1 meter
to DoorProtect Plus. Longer wire length increases the risk of its damage and
reduces the quality of communication between the detectors.
To put out the wire from the detector body, break out the plug:
If the connected wired detector is triggered, you receive the notification.
To make sure the alarm is raised when the roller shutter is opened, connect the
wired roller shutter motion detector with the NC (normally closed) contact to

DoorProtect Plus. The function is available for the devices with firmware version
5.53.1.0 and higher.
Installation
Before installing the detector, make sure that you have selected the optimal
location that follows the guidelines of this manual!
Maintenance
How to find the firmware version or the ID of the sensor or device?
How to connect the roller shutter motion detector to DoorProtect Plus
1. Fix the SmartBracket attachment panel using bundled screws. If you use any
other attachment tools, make sure that they do not damage or deform the
attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The tape
runs dry with time, which can cause falling, false triggering, and detector malfunction.
2. Put the detector on the attachment panel. When the detector is fixed in
SmartBracket, it blinks with LED, signaling that the tamper is closed. If LED
doesn’t blink after fixing in SmartBracket, check the status of the tamper in the
Ajax app and then the fixing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment panel,
the security system notifies you.
3. Put the magnet on the attachment panel.

Check the operational capability of the detector regularly. Clean the detector body
from dust, spider web, and other contaminants as they appear. Use soft dry napkin
suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other active
solvents to clean the detector.
The battery life depends on its quality, detector triggering frequency, and ping
interval by the hub.
If the door opens 10 times a day and the detector ping interval is 60 seconds, then
DoorProtect Plus operates 7 years from the pre-installed battery. For instance, a 12-
seconds ping interval reduces the battery life to 2 years.
If the detector battery is low, the system notifies the user, and the LED indicator
smoothly lights up and goes off if a glass break is detected or the tamper is
triggered.
Tech specs
Detector actuation threshold
1 cm (small magnet)
2 cm (big magnet)
Tilt sensor activation threshold 5° or more (customizable)
Shock sensitivity 3 levels
Ignore first shock option Yes
Tamper protection Yes
Frequency band 868.0 – 868.6 MHz or 868.7 – 869.2 MHz
depending on the region of sale
Compatibility Operates only with , ,
and
Maximum RF output power Up to 20 mW
Battery Replacement
Hub Hub Plus Hub 2
ReX

Modulation of the radio signal GFSK
Radio signal range Up to 1,200 m (any obstacles absent)
Socket for connecting wire detectors Yes, NC
Power supply 1 battery CR123A, 3 V
Battery life Up to 5 years
Installation method Indoors
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Dimensions Ø 20 × 90 mm
Weight 29 g
Certification
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-1,
EN 50131-2-6, CLC/TS-50131-2-8, EN 50131-5-3
Complete Set
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
1. DoorProtect Plus
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Big magnet
5. Small magnet
6. Outside-mounted terminal clamp
7. Installation kit
8. Quick Start Guide

the pre-installed battery.
If the device does not work correctly, you should first contact the support service—
in half of the cases, technical issues can be solved remotely!
Technical support:
The full text of the warranty
User Agreement
suppor[email protected]
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