AJAX DoorProtect Plus Jeweller User manual

DoorProtect Plus Jeweller User Manual
Updated September 1, 2022
DoorProtect Plus Jeweller is a wireless opening, shock, and tilt detector.
Supports connection of a third-party wired detector with a normally closed (NC)
contact type. For indoor installation.
The detector is not compatible with and integration modules.
DoorProtect Plus operates as part of the Ajax security system by connecting to
the via the secure radio protocol designed to transmit alarms and
events. The hub communication range is up to 1,200 meters without obstacles.
Functional elements
ocBridge Plus uartBridge
hub Jeweller
Buy DoorProtect Plus Jeweller detector

Operating principle
1. DoorProtect Plus opening detector.
2. Large magnet. Operates at a distance of up to 2 cm from the detector, and
should be placed on the right.
3. Small magnet. Operates at a distance of up to 1 cm from the detector, and
should be placed on the right.
4. LED indicator.
5. SmartBracket mounting panel. To remove the panel, slide it down.
6. Perforated part of the mounting panel. Necessary to trigger a tamper in
case of any attempt to detach the detector from the surface. Do not break it
off.
7. Connector for connecting a third-party wired detector with a normally closed
(NC) contact type.
8. QR code with the device ID. Used for communication between Ajax security
system devices.
9. Button to turn on/off the device.
10. . Triggers when an attempt is made to detach the detector
from the surface or remove it from the mounting panel.
Tamper button

DoorProtect Plus is a wireless opening, shock, and tilt detector. If a standard
installation method is used, the device consists of two parts: the left part
(detector) contains the reed switch and the shock and tilt sensor, while the right
part is the magnet that is needed to detect opening.
Opening is detected by a reed switch and a magnet built into the detector. When
the magnet approaches or moves away, the reed switch changes the state of
the contacts and noties of opening/closing. The detector is equipped with one
small and one large magnet. The small magnet operates at a distance of up to 1
cm from the reed switch, and the large one — up to 2 cm. If you do not need to
detect opening of a door or window, you can install the detector without a
magnet.
The shock sensor detects attempts to knock out a window or door and reacts to
vibration when attempts are made to knock out a lock or break a door.
The tilt sensor detects vertical axis deviation of a device. Before the system is
armed, the sensor remembers the initial position and is triggered if the deviation
is more than 5°. This allows to protect windows, including skylights, and arm the
system when the window is in the ventilation mode (be sure to deactivate the
main detector in the settings before you do this).
All sensors of the detector work independently. Each sensor of the detector can
be enabled or disabled in Ajax apps.
If triggered, the armed detector instantly sends an alarm to the hub, which
activates the sirens connected to the system, triggers scenarios, and noties
users and the security company. All detector alarms and events are recorded in
the events feed of the Ajax app.
Users know exactly where and when an alarm is detected. The notications
contain the time of alarm, its type, name of the hub (name of the guarded
object), name of the device, and the virtual room to which the detector is
assigned.
00:00
00:12

Jeweller radio technology
Jeweller is a radio protocol to provide fast and reliable two-way communication
between the hub and connected devices. The protocol delivers instant data-rich
alarms: security companies and users know exactly which detector has been
triggered, and when and where it happened.
Jeweller uses encryption and authentication to protect against sabotage, and
also regularly pings the system devices, displaying their status in Ajax apps.
Jeweller operates at a distance of up to 1,200 m, providing reliable protection of
objects and the best user experience for both system owners and installers.
Sending events to the monitoring station
The Ajax security system can transmit events and alarms to the
monitoring app as well as the central monitoring station (CMS) via
SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other proprietary
protocols. See a complete list of supported protocols .
DoorProtect Plus can transmit the following events:
When an alarm is received, the operator of the security company monitoring
station knows what happened and where to send the fast response team.
Addressability of each Ajax device allows you to send not only events but also
the type of the device, the name assigned to it, and the room to the PRO Desktop
Ajax PRO
Desktop
here
Which CMSs can the Ajax security system be connected to
1. Alarm/recovery of the DoorProtect Plus tamper.
2. Alarm/recovery of a third-party wired detector connected to DoorProtect
Plus.
3. Loss/recovery of connection between DoorProtect Plus and the hub (or
radio signal range extender).
4. Temporarily turning DoorProtect Plus off/on.
5. Unsuccessful attempt to arm the security system (with the
enabled).
system integrity
check

or to the CMS. The list of transmitted parameters may differ depending on the
type of the CMS and the selected communication protocol.
The ID and number of the device can be found in its in the Ajax app
Adding to the system
Before adding a device
Only users with administrative rights can add a device to the hub.
How to add DoorProtect Plus Jeweller
States
1. Install the or .Ajax app Ajax PRO
2. Create an if you don’t already have one. Add a compatible hub to
the app, set the necessary settings, and create at least one .
account
virtual room
3. Make sure that the hub is on and has Internet access via Ethernet, Wi-Fi,
and/or mobile network. You can do this in the Ajax app or by looking at the
LED on the hub enclosure. It should light up white or green.
4. Make sure the hub is not armed and does not start updates by checking its
status in the Ajax app.
1. Open the . If your account has access to more than one hub or if
you are using the PRO app, select the hub, to which you want to add the
detector.
Ajax app
2. Go to the Devices tab and click Add device.
3. Set the name of the detector, scan or type in the QR code (located on the
detector enclosure and package), and select the room and group (if the
is enabled).group mode

States
The states display information about the device and its operating parameters.
States of DoorProtect Plus are available in Ajax apps. To view them:
Parameter Value
Temperature Detector temperature. It is measured on the
processor of the detector and changes
gradually.
4. Press Add — a countdown will start.
5. Turn on the device.
1. Sign in to the Ajax app.
2. Select the hub if you have several of them or if you are using the PRO app.
3. Go to the Devices tab.
4. Select DoorProtect Plus from the list.

Acceptable error between the value in the app
and the ambient temperature is 2°C.
The value is updated as soon as the detector
identies a temperature change of at least 1°C.
Jeweller Signal Strength
Signal strength between the detector and the
hub (or the range extender) via the Jeweller
channel. Recommended value is 2–3 bars.
Jeweller is a protocol for transmitting
DoorProtect Plus events and alarms.
Connection via Jeweller
Connection status on the Jeweller channel
between the detector and the hub (or the range
extender):
Name of ReX range extender Indicates if the detector is connected via a
.
Battery Charge
Battery charge level of the device. Displayed in
percentage with increments: 0%, 10%, 20%, 30%,
50%, 75%, 100%.
Lid The status of the detector’s tamper that
responds to detachment of the device from the
surface or opening of the body:
Online — the detector is connected to the
hub or the range extender.
Oine — the detector is not connected to
the hub or the range extender. Check the
detector connection.
radio signal range extender
How battery charge is displayed in
Ajax apps
Battery life calculator
Open — the detector was removed from the
SmartBracket mounting panel or the
integrity of its body was compromised.
Check the mounting of the detector.
Closed — the detector is installed on the
SmartBracket mounting panel. The integrity
of the body and the mounting panel was
compromised. Normal state.

Delay When Entering, sec
Delay time when entering: 5 to 120 seconds.
Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the secured area.
Delay When Leaving, sec
Delay time when leaving: 5 to 120 seconds.
Delay when leaving (arming delay) is the time
the user has to leave the secured area after
arming.
Night Mode Delay When Entering, sec
Delay time when entering in Night Mode: 5 to
120 seconds.
Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the premises.
Night Mode Delay When Leaving, sec
Delay time when leaving in Night Mode: 5 to 120
seconds.
Delay when leaving (arming delay) is the time
the user has to leave the premises after arming.
Primary Detector
Status of the detector’s opening sensor:
External Contact External Contact
Learn more
Learn more
Learn more
Learn more
Learn more
Open — the detector has detected opening.
Closed — the detector is OK.
Open — a third-party detector has detected
an alarm.
Closed — a third-party detector is OK.

Shock Sensor Displayed when the shock sensor is active.
Tilt Sensor Displayed when the tilt sensor is active.
Always Active
When this option is enabled, the detector is
always armed.
This means that the detector will constantly
respond to opening/shock/tilt and raise alarms
regardless of the system arming mode.
Temporary Deactivation
Shows the status of the device temporary
deactivation function:
Firmware
Detector rmware version.
Device ID
Detector ID. Used to add a detector to the hub.
Also available on the QR code on the detector
enclosure and the packaging.
Device № Device loop (zone) number.
Settings
Learn more
No — the device works in the normal mode.
Lid only — detector’s tamper triggering
notications are disabled.
Entirely — the detector is entirely excluded
from the operation of the system. The
device does not follow system commands
and does not report alarms or other events.
By number of alarms — the device is
excluded from operation when the number
of alarms is exceeded (specied in the
settings).Devices Auto Deactivation
Learn more
Learn more

To change the detector settings in the Ajax app:
Conguration Value
Name
Detector name. Displayed in the list of hub
devices, in the text of SMSand notications in
the events feed in Ajax apps.
To change the detector name, tap on the input
eld.
The name can contain up to 12 Cyrillic
characters or up to 24 Latin characters.
Room
Selecting the virtual room to which DoorProtect
Plus is assigned.
The room name is displayed in the text of SMS
and notications in the events feed in Ajax
apps.
Delay When Entering, sec
Delay time when entering: 5 to 120 seconds.
Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the secured area.
Delay When Leaving, sec Delay time when leaving: 5 to 120 seconds.
Delay when leaving (arming delay) is the time
the user has to leave the secured area after
arming.
1. Select the hub if you have several of them or if you are using a PRO app.
2. Go to the Devices tab.
3. Select DoorProtect Plus from the list.
4. Go to Settings by clicking on the gear icon .
5. Set the parameters.
6. Click Back to save the settings.
Learn more
Learn more

Arm in Night Mode
If active, the detector switches to armed mode
when Night Mode is enabled.
Night Mode Delay When Entering, sec
Delay time when entering in Night mode: 5 to
120 seconds.
Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the premises.
Night Mode Delay When Leaving, sec
Delay time when leaving in Night mode: 5 to
120 seconds.
Delay when leaving (arming delay) is the time
the user has to leave the premises after arming.
Alarm LED indication
When the option is disabled, the LED indicator
of the detector doesn’t inform about alarms and
tamper triggerings.
Available for devices with rmware version
5.55.0.0 or higher.
Primary Detector
When the option is enabled, DoorProtect Plus
opening sensor responds to opening and
closing.
External Contact
When the option is enabled, DoorProtect Plus
registers alarms of a third-party wired detector
connected to it.
Always Active When this option is enabled, the detector is
always armed.
This means that the detector will constantly
respond to opening/shock/tilt and raise alarms
regardless of the system arming mode.
Learn more
Learn more
Learn more
How to nd the rmware version or
the ID of the detector or device?

External Contact Type
Selecting the type of a third-party
connected to DoorProtect Plus
terminals:
The option is available for detectors with
rmware version 5.53.1.0 and higher.
Time Before Alarm, sec
The time for which the specied number of
impulses should be counted: 5 to 30 seconds.
Counted after the rst impulse from the roller
shutter detector connected to DoorProtect Plus.
This setting is displayed if the type of external
contact is Roller Shutter.
Impulses Before Alarm
A number of impulses from the roller shutter
detector connected to DoorProtect Plus, which
is required to raise an alarm: 2 to 7.
This setting is displayed if the type of external
contact is Roller Shutter.
Shock Sensor When this option is enabled, the detector
detects shocks.
Sensitivity Shock sensor sensitivity level. The choice
depends on the type of the object, the presence
of probable sources of false alarms, and the
specics of the protected area:
Learn more
wired
detector
External Contact — any third-party detector
with NC (normally closed) contact.
Roller Shutter — roller shutter motion
detector.
Learn more about connecting the
motion detector of the roller shutter
Low — there are likely sources of false
alarms in the protected area. For example,
vibration from freight machines driving by.
Normal (default value) — recommended
value suitable for most objects. Do not
change it if the detector works correctly.

Before selecting the sensitivity level, conduct
the . If the detector
doesn’t react to shock in 5 cases out of 5 during
the test, the sensitivity should be increased.
Ignore Simple Impact
When this option is enabled, the alarm is
activated only if the sensor detects more than
one shock.
Tilt Sensor When this option is enabled, the detector
detects a change in the tilt angle.
Tilt
Selection of the initial value of the tilt angle of
the detector. The sensor detects an alarm if the
tilt angle value changes.
Tilt Alarm Delay The time from the moment the detector is tilted
to the alarm: 1 second to 1 minute.
Alert with a siren if opening detected
If this option is enabled:
are activated when DoorProtect Plus
detects opening.
Alert with a siren if an external contact is
opened
If this option is enabled:
are activated when a third-party
detector connected to DoorProtect Plus detects
an alarm.
This setting is displayed if the type of external
contact is External Contact.
Alert with a siren if roller shutter triggered
If this option is enabled:
are activated when the roller shutter
connected to DoorProtect Plus detects an
alarm.
This setting is displayed if the type of external
contact is Roller Shutter.
Alert with a siren if roller shutter is
disconnected
If this option is enabled:
are activated when the roller shutter
detector connected to DoorProtect Plus is
disabled.
High — there is no interference in the
protected area; the maximum sensitivity of
detection and the alarm detection speed are
important.
detection zone test
security system
sirens
security system
sirens
security system
sirens
security system
sirens

This setting is displayed if the type of external
contact is Roller Shutter.
Alert with a siren if shock detected
If this option is enabled:
are activated when DoorProtect Plus
detects a shock.
Alert with a siren if tilt detected
If this option is enabled:
are activated when DoorProtect Plus
detects a tilt.
Chime Settings
Opens the Chime Settings.
Jeweller Signal Strength Test
Switches the detector to the Jeweller signal
strength test mode.
To determine the optimal installation location
for the device, the test allows you to check the
communication signal strength between the
detector and the hub (or the range extender)
over the Jeweller wireless data transfer
protocol.
Recommended value is 2–3 bars.
Detection Zone Test Switches the detector to the detection zone test
mode.
The test checks how the detector responds to
opening/shock/tilt and determines the optimum
installation place.
To check the tilt and shock
sensor before starting the test,
enable these sensors in the
detector settings.
If the detector does not respond to
opening/shock/tilt in 5 cases out of 5 during
the test, increase the sensitivity of the detector.
security system
sirens
security system
sirens
How to set up Chime
What is Chime
Learn more

Signal Attenuation Test
Switches the detector to the Signal Attenuation
Test mode.
During the test, the power of the radio
transmitter is reduced or increased to simulate
a change in the situation at the object and
check the stability of communication between
the detector and the hub (or the radio signal
range extender).
User Guide Opens DoorProtect Plus User Manual in the
Ajax app.
Temporary Deactivation
Allows the user to disable the device without
removing it from the system. There are three
options:
You can also separately congure disabling of
the device:
The feature is congured in the Ajax PRO apps.
Unpair Device Unpairs the detector, disconnects it from the
hub, and deletes its settings.
Learn more
Learn more
No — the detector is operating in the normal
mode.
Entirely — the device does not execute
system commands or participate in
automation scenarios, and the system
ignores alarms and other device events.
Lid only — the system ignores the detector’s
tamper button triggering notications.
Learn more
By number of alarms — the device is
automatically disabled by the system when
the set number of alarms is exceeded.
By timer — the device is automatically
disabled when the recovery timer expires.
Learn more

How to set up Chime
Opening notications — a sound signal that indicates triggering of the opening
detectors when the system is disarmed. The feature is used, for example, in
stores, to notify employees that someone has entered the building.
Chime is set in two stages: setting up opening detectors and setting up sirens.
Detector settings
LED indication
Learn more about Chime
1. Go to the Devices menu.
2. Select the Door Protect Plus detector.
3. Go to its settings by clicking on the gear icon in the upper right corner.
4. Go to the Chime Settings menu.
5. Select the events that the siren should notify about:
If opening detected.
If an external contact is opened (available if the External contact option
is enabled).
6. Select the Chime Sound: 1 to 4 short beeps. Once selected, the Ajax app will
play the sound.
7. Click Back to save the settings.
8. Set up the siren.
How to set up a siren for Chime

DoorProtect Plus LED indicator can notify in green when the detector is
triggered and about its other states.
LED indication Event Note
Lights up for a few seconds. Detector connection to the
.
Lights up green for 1 second.
Alarm in case of opening,
shock, tilt, or tamper
triggering.
The detector records
movement once every 5
seconds.
In case of an alarm, it slowly
lights up green and slowly
goes out.
Detector batteries need to be
replaced.
The procedure for replacing
batteries is described in the
article.
Functionality testing
The Ajax security system has several tests for choosing the right installation
place for the devices. DoorProtect Plus tests do not start straight away but
begin no later than a single hub–detector ping period (36 seconds by default).
You can change the ping period of devices in the Jeweller menu of the hub
settings.
To run a test in the Ajax app:
hub
How to replace
batteries in a
DoorProtect Plus
detector
1. Select the desired hub.
2. Go to the Devices menu.
3. Select DoorProtect Plus.
4. Go to Settings .
00:00
00:03

Placement
The device is for indoor use only.
Consider the recommendations for placement when developing a project for the security
system of the facility. The security system must be designed and installed by specialists.
The list of authorized Ajax partners is .
When choosing the location of the detector, consider the parameters that affect
its operation:
5. Choose a test:
1. Jeweller Signal Strength Test
2. Detection Zone Test
3. Signal Attenuation Test
6. Run the test.
available here
Detection zone.
Jeweller Signal Strength.
Distance between the detector and the hub.

The detector is placed on a movable part inside or outside the door
frame/window frame.
When mounting the detector on perpendicular planes, use a small magnet. The
distance between the small magnet and the detector should not exceed 1 cm.
If parts of DoorProtect Plus are mounted on the same plane, use a large
magnet. The distance between the large magnet and the detector should not
exceed 2 cm.
The magnet is attached to the right of the detector. The side on which the
magnet is attached is marked with an arrow on the detector enclosure. If there
is no need to detect opening, the magnet is not installed. In this case, it is
necessary to disable the opening sensor in the in the Ajax
apps.
If necessary, the detector can be positioned horizontally. Do not install the
detector with the LED indicator facing down, as this may cause it to fall and fail
due to damage.
Signal strength
The Jeweller Signal Strength is determined by the number of undelivered or
corrupted data packets exchanged between the hub and the detector within a
certain period of time. Signal strength is indicated by the icon in the Devices
tab:
Presence of barriers for radio signal passage between devices: walls,
interoor ceilings, large objects located in the room.
detector settings

Check the Jeweller Signal Strength at the installation site. If the signal strength is low (a
single bar) or zero, we cannot guarantee the stable operation of the security system.
Relocate the device, as repositioning even by 20 cm can signicantly improve the signal
reception. If the detector still has a low or unstable signal strength after relocation, use a
.
Detection zone
Consider the operating area of the magnet when choosing the installation
location. Smaller magnets act at distances up to 1 cm from the reed switch,
while larger ones act at distances up to 2 cm.
When installing the detector, run a . This allows you to
check the operation of the device and accurately determine the sector in which
the detector reacts to movement.
Do not install the detector
Detector installation
Before installing DoorProtect Plus, make sure that you have selected the optimal
Three bars — excellent signal strength.
Two bars — good signal strength.
One bar — low signal strength, stable operation is not guaranteed.
Crossed out icon — signal is missing.
radio signal range extender
Detection Zone Test
1. Outdoors. This can lead to false alarms and damage to the detector.
2. Inside metal structures. This may result in the loss of the radio signal.
3. Near mirrors. This may result in the shielding or attenuation of the radio
signal.
4. In rooms with temperature and humidity out of the permitted operating
range. This may lead to the detector damage.