AJAX GlassProtect User manual

GlassProtect User manual
Updated
December 8, 2020
GlassProtect
is a wireless indoor glass break detector recognizing the sound of
shattering the glass at a distance of up to 9 meters. GlassProtect can operate up
to 7 years from a pre-installed battery and has a socket for connecting a third-
party wired detector.
GlassProtect connects to the Ajax security system via the protected
radio protocol. The communication range is up to 1,000 meters in line of sight.
Also, GlassProtect can be connected to third-party security systems using the
or
integration modules.
Users can configure GlassProtect via the
for macOS, Windows, iOS, or
Android. The system notifies users of all events through push notifications, SMS,
and calls (if activated).
The user can connect the Ajax security system to the central monitoring station
of a security company.
Jeweller
Ajax uartBridge
Ajax ocBridge Plus
Ajax app

Functional elements
Operating Principle
GlassProtect uses a sensitive electret microphone to detect the sound of glass
breaking, consisting of a low-frequency hit sound and high-frequency crashing
sound of glass shatters. Such two-stage glass break detection decreases the risk
of false triggering.
Buy breakage detector GlassProtect
1.
LED indicator
2.
Microphone hole
3.
SmartBracket attachment panel (perforated part is required for actuating the
tamper in case of any attempt to dismantle the detector. Don’t break it out!)
4.
External detector connection socket
5.
QR code
6.
Device switch
7.
Tamper button

GlassProtect detector does not react to the breaking of the film-covered glass: shockproof,
sunscreen, decorative, or any other type of film. To detect the breaking of such kind of
glass, we recommend using the
wireless opening detector with shock
and tilt sensors.
If triggered, GlassProtect immediately transmits the alarm signal to the
,
activating the
(if connected) and notifying the user and security company.
Connecting
Detector Connection to hub
Before starting connection:
Only users with administrator rights can add the device to the hub.
Pairing the detector with hub:
DoorProtect Plus
hub
sirens
1.
Following the hub user guide, install the
. Create the account, add the
hub, and create at least one room.
Ajax app
2.
Switch on the hub and check the internet connection (via Ethernet cable
and/or GSM network).
3.
Make sure that the hub is disarmed and does not update by checking its
status in the Ajax app.
1.
Select
Add Device
in the Ajax app.
2.
Name the device, scan or type the
QR code
(located on the detector body and
packaging), and select the location room.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at a single protected object).
The connection request is transmitted for a short time: at the moment of
switching on the device.
If the device failed to pair (LED blinks once per second), switch it off for 5 seconds
and retry. The detector connected to the hub appears in the list of devices in the
3.
Tap
Add
— the countdown will start.
4.
Switch on the device.

Connecting to Third-Party Systems
To connect the detector to a third-party central unit using the
or
integration module, follow the recommendations in the user
manual of the respective device.
States
Parameter
Value
Temperature
Temperature of the detector, measured on the
processor and changes gradually
Jeweller Signal Strength
Signal strength between the hub and the
detector
Connection
Connection status between the hub and the
detector
Battery Charge
Battery level of the device. Displayed as a
percentage
Lid
The tamper state, which reacts to the
detachment of or damage to the detector body
Delay when entering, sec
Delay time when entering. The option is available
only with a connected wired detector.
Delay when leaving, sec
Delay time when exiting. The option is available
only with a connected wired detector.
Sensitivity
Sensitivity level of the sensor
uartBridge
ocBridge Plus
1.
Devices
2.
GlassProtect
How battery charge is displayed in
Ajax apps

Always Active
Indicates whether the detector is always armed
Temporary Deactivation
Shows the status of the device temporary
deactivation function:
Firmware
Detector firmware version
Device ID
Device identifier
Settings
No
— the device operates normally and
transmits all events.
Lid only
— the hub administrator has disabled
notifications about triggering on the device
body.
Entirely
— the device is completely excluded
from the system operation by the hub
administrator. The device does not follow
system commands and does not report
alarms or other events.
By number of alarms
— the device is
automatically disabled by the system when
the number of alarms is exceeded (specified
in the settings for Devices Auto Deactivation).
The feature is configured in the Ajax PRO
app.
By timer
— the device is automatically
disabled by the system when the recovery
timer expires (specified in the settings for
Devices Auto Deactivation). The feature is
configured in the Ajax PRO app.
1.
Devices
2.
GlassProtect
3.
Settings

Room
Selecting the virtual room to which the device is
assigned
Delay when entering, sec
Selecting delay time when entering. The option is
available only with a connected wired detector.
Delay when leaving, sec
Selecting delay time on exit. The option is
available only with a connected wired detector.
Delays in night mode
Delay turned on when using night mode
Arm in night mode
If active, the detector will switch to armed mode
when using night mode
Alarm LED indication
Allows you to disable the flashing of the LED
indicator during an alarm. Available for devices
with firmware version 5.55.0.0 or higher
Sensitivity
Choosing the sensitivity level of glass break
detector:
External contact enabled
If active, the detector registers external detector
alarms
Always active
If active, the detector always registers glass
breakage
Alert with a siren if glass break detected
If active,
added to the system
are
activated when the glass break detected
Activate the siren if an additional contact is open
If active,
added to the system
are
activated in case of an external detector alarm
Jeweller Signal Strength Test
Switches the detector to the Jeweller signal
strength test mode
How to find the firmware version or
the ID of the detector or device?
High
Normal
Low
sirens
sirens

Temporary Deactivation
removing it from the system.
Two options are available:
The system can also automatically deactivate
devices when the set number of alarms is
exceeded or when the recovery timer expires.
User Guide
Opens the User Guide for detector
Unpair Device
Disconnects the detector from the hub and
deletes its settings
Indication
Event
Indication
Note
Turning on the detector
Lights up green for about one
second
Detector connection to the
,
and
Lights up continuously for a
few seconds
Deactivate entirely
— the device will not
execute system commands or participate in
automation scenarios, and the system will
ignore device alarms and other notifications
Deactivate lid notifications
— the system will
ignore only notifications about the triggering
of the device tamper button
Learn more about temporary
deactivation of devices
Learn more about auto deactivation of
devices
hub
ocBridge Plus
uartBridge

Functionality testing
The Ajax security system allows conducting tests for checking the functionality of
connected devices.
The tests do not start immediately but within a period of 36 seconds when using
standard settings. The test time start depends on the settings of the detector
ping interval (the paragraph on “
Jeweller
” settings in hub settings).
Detector functionality testing
Having defined the location of the detector and having fixed the device with the
bundled adhesive tape, test the detection zone.
GlassProtect does not react to clapping!
Testing the detector
Hit the glass with your fist without breaking it. If the detector catches a low-
frequency sound, the LED blinks. Simulate a high-frequency glass shattering
sound for 1.5 seconds after the first hit with a special tool or hitting a glass with a
Jeweller Signal Strength Test
Detection Zone Test
Attenuation Test

Switch on/off all the appliances that usually operate in the room: generators, air
conditioners, etc. If this triggers the detector, try to change the sensitivity or
relocate GlassProtect.
Use the sensitivity level, at which the detector correctly passes both test stages
and does not respond to any devices operating in the room.
Installing the device
Selecting the Location
In some cases, the household activity can cause false alarms
The location of GlassProtect depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, floors, large objects
inside the room.
The device developed only for indoor use.
Check the Jeweller signal level at the installation location

Do not install the detector:
GlassProtect recognizes glass break at a distance of up to 9 meters. Its
microphone should be positioned no more than 90 degrees relative to the
window(s).
Make sure that any curtains, plants, furniture, or other objects do not overcover
the microphone opening.
If there are curtains on the window, place the detector between them and the
window, for instance, at the window side jamb. Otherwise, curtains can mute the
glass break sound, and the detector will not be triggered.
Detector installation procedure
Before installing the detector, make sure that you have selected the optimal
location that follows the guidelines of this manual!
1.
outside the premises (outdoors);
2.
nearby sirens and speakers;
3.
nearby any metal objects or mirrors causing attenuation or screening of the
signal;
4.
at any places with fast air circulation (air fans, open windows or doors);
5.
inside premises with the temperature and humidity beyond the range of
permissible limits;
6.
closer than 1 m to the hub.

If LED doesn’t blink after fixing in SmartBracket, check the status of the tamper in
the Ajax app and then the fixing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment
panel, the security system notifies you.
Connecting a Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to
GlassProtect using the in-built terminal clamp.
2.
Put the detector on the attachment panel. When the detector is fixed in
SmartBracket, it blinks with LED, signaling that the tamper is closed.

If the connected wired detector is triggered, you receive the notification.
Maintenance
Check the operational capability of the detector regularly.
Clean the detector body from dust, spider web, and other contaminants as they
appear. Use soft dry napkin suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other active solvents
to clean the detector.
The pre-installed battery ensures up to 7 years of autonomous operation (with the
5 minutes ping interval by the hub). If the detector battery is low, the system

Glass break detection distance
Up to 9 m
Microphone coverage angle
180°
Tamper protection
Yes
Frequency band
868.0 – 868.6 MHz or 868.7 – 869.2 MHz
depending on the region of sale
Compatibility
Operates with all Ajax
,
,
,
Maximum RF output power
Up to 20 mW
Radio signal modulation
GFSK
Radio signal range
Up to 1,000 m (any obstacles absent)
Socket for connecting wire detectors
Yes, NC
Power supply
1 battery CR123A, 3 V
Battery life
Up to 7 years
Installation method
Indoors
Operating temperature range
From -10°С to +40°С
Operating humidity
Up to 75%
Overall dimensions
Ø 20 × 90 mm
Weight
30 g
Certification
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-1, EN
50131-2-7-1, EN 50131-5-3
hubs
range extenders
ocBridge Plus
uartBridge

Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
If the device does not work correctly, you should first contact the support service
— in half of the cases, technical issues can be solved remotely!
Technical support:
6.
Quick Start Guide
The full text of the warranty
User Agreement
[email protected]