Akuvox R29 Series User manual

R29 Series Door Phone User Manual

About This Manual
Thank you for choosing Akuvox’s R29 series door phone. This manual is intended for end users who need to properly configure the
door phone. This manual is applicable to 29.31.1.7xx version, and it provides all functions’ configurations of R29 series door phone.
Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.

Content
1. Product Overview............................................................................................................................................................................................... 1
1.1. Instruction.....................................................................................................................................................................................................1
1.2. Connector Introduction...............................................................................................................................................................................2
2. Daily use................................................................................................................................................................................................................ 3
2.1. Starting......................................................................................................................................................................................................... 3
2.2. Make a Call.................................................................................................................................................................................................. 4
2.2.1. Call From Digital Keypad.................................................................................................................................................................4
2.2.2. Call From Phonebook...................................................................................................................................................................... 5
2.2.3. Call From Speed Dial.......................................................................................................................................................................6
2.2.3.1. Building theme........................................................................................................................................................................ 6
2.2.3.2. Villa theme or Office theme.................................................................................................................................................. 6
2.3. Receive a Call............................................................................................................................................................................................. 6
2.4. Unlock........................................................................................................................................................................................................... 7
2.4.1. Unlock by Pin Codes........................................................................................................................................................................7
2.4.2. Unlock by Face................................................................................................................................................................................. 8
2.4.3. Unlock by RFID cards...................................................................................................................................................................... 8

2.4.4. Unlock by DTMF codes................................................................................................................................................................... 9

1
1. Product Overview
1.1. Instruction
R29 series is an Android-based IP video door phone with a touch
screen. It incorporates audio and video communications, access
control and video surveillance.
Its finely-tuned Android OS allows for feature customization to
better suit the habit of usage of local people. R29S’s multiple
ports, such as RS485 and Wiegand ports, can be used to easily
integrate external digital systems, such as elevator controller and
fire alarm detector, helping to create a holistic control of building
entrance and its surroundings and giving occupants a great
sense of security.
It is applicable to multi-storey residential buildings, high-rise
office buildings and their complexes.
Built-in light
sensor & infrared
Infrared LEDs
Color camera
Microphone
Touch screen
Speaker
Access card reader
Figure 1.1 Product Description

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1.2. Connector Introduction
Ethernet (POE): Ethernet (POE) connector which can provide both
power and network connection.
12V/GND: External power supply terminal if POE is not available.
WG_D0/1: Wiegand terminal for wiegand access control.
RS485A/B: RS485 terminal for automation system control (e.g.
Elevator control).
DOORA/B/C: Trigger signal input terminal (e.g. Press indoor
button to open relay).
RelayA/B/C: NO/NC Relay control terminal.
Note: The general door phone interface diagram is only for
reference.
Figure 1.2-1 Connection introduction
Figure 1.2-2 General interface

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2. Daily use
2.1. Starting
When booting R29X first time, users need to choose a suitable
display language for device. Tap Start to start the selection. R29X
support 4 languages, including French, English, Spanish and
Chinese. Then choosing the proper display theme according to
specific application scenarios. R29 supports 3 themes, including
Villa, Building and Office. Tap Skip if users are adopting Building
theme and English language. Building theme and English
language by default.
Figure 2.1.1-1 Starting
Figure 2.1.1-2 Language selection
Figure 2.1.1-3 Theme seclection

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2.2. Make a Call
There are three ways to make a call from the door phone to monitor
units, which can be an indoor monitor or an intercom app.
2.2.1. Call From Digital Keypad
Press Dial (Building theme) or Call (Villa theme or Office theme) to
enter the dial interface. Enter the number to call on the digital
keypad, and press the dial icon.
Figure 2.2.1-1 Dial interface
(Building theme)
Figure 2.2.1-2 Dial interface
(Villa or Office theme)

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2.2.2. Call From Phonebook
Tap Contacts to enter the phonebook. In the phonebook interface,
to find a specific occupant, scroll up or down the pre-imported
contact list, which is either a room number, an occupant’s name, or
the combination of both. It also supports searching the list by
alphabet and then clicking the dial key next to the found contact.
Figure 2.2.2-1 Phonebook interface
(Building theme)
Figure 2.2.2-2 Phonebook interface
(Villa theme)
Figure 2.2.2-3 Phonebook interface
(Office theme)

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2.2.3. Call From Speed Dial
2.2.3.1. Building theme
Press Reception to make the call directly.
2.2.3.2. Villa theme or Office theme
Press Call to enter the call interface, choose a speed dial number
that users want to call directly.
2.3. Receive a Call
When a monitor unit calls the door phone, it will auto answer the
incoming call by default. There is no need to press any answer key.
Figure 2.2.3.1 Reception
Figure 2.2.3.3 Speed dial

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2.4. Unlock
2.4.1. Unlock by Pin Codes
Unlock the door by using predefined public pin or private pin. Press
PIN icon to enter the PIN code interface, enter the “pin code” and
press Confirm icon to unlock, then you will hear “Welcome, please
coming ” and the screen will show “Opening door succeeded”. If
users input the wrong pin code, the screen will shows “ Invalid
password”.
Figure 2.4.1-1 Unlock by pin code
(Building theme)
Figure 2.4.1-2 Unlock by pin code
(Villa or Office theme)

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2.4.2. Unlock by Face
Stand in front of the camera of R29X in 0.5-1m and look at the
camera, the device will recognize the predefined face less than
0.6s in the main interface(Building theme) or enter the
“Password”(Villa or office theme) interface and it will announce
“Welcome, please come in” and show “Opening door succeeded”.
Otherwise it will shows “ Authentication failed ! ” .
The device must be in idle. And please make sure there is only one
face in the recognition window at a time. And if the UI is villa or
office theme, please click the Password page manually or set the
Password page as default.
2.4.3. Unlock by RFID cards
Place the predefined users card in RFID cards reader to unlock.
Under normal conditions, the phone will announce “ Welcome,
please coming ” and the screen will show “Opening door
Figure 2.4.2-1 Unlock by face
(Building theme)
Figure 2.4.2-2 Unlock by face
(Villa or Office theme)

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succeeded”. If the card has not been registered, the phone will
show “Invalid password”.
2.4.4. Unlock by DTMF codes
During the calling, the president can press the predefined DTMF
codes to remote unlock the door.
:

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Abbreviations
ACS: Auto Configuration Server
Auto: Automatically
AEC: Configurable Acoustic and Line Echo Cancelers
ACD: Automatic Call Distribution
Autop: Automatical Provisioning
AES: Advanced Encryption Standard
BLF: Busy Lamp Field
COM: Common
CPE: Customer Premise Equipment
CWMP: CPE WAN Management Protocol
DTMF: Dual Tone Multi-Frequency
DHCP: Dynamic Host Configuration Protocol
DNS: Domain Name System
DND: Do Not Disturb
DNS-SRV: Service record in the Domain Name System
FTP: File Transfer Protocol
GND: Ground
HTTP: Hypertext Transfer Protocol
HTTPS: Hypertext Transfer Protocol Secure
IP: Internet Protocol
ID: Identification
IR: Infrared
LCD: Liquid Crystal Display
LED: Light Emitting Diode
MAX: Maximum
POE: Power Over Ethernet
PCMA: Pulse Code Modulation A-Law
PCMU: Pulse Code Modulation µ-Law

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SIP: Session Initiation Protocol
SNMP: Simple Network Management Protocol
STUN: Session Traversal Utilities for NAT
SNMP: Simple Mail Transfer Protocol
SDMC: SIP Devices Management Center
TR069: Technical Report069
TCP: Transmission Control Protocol
TLS: Transport Layer Security
TFTP: Trivial File Transfer Protocol
UDP: User Datagram Protocol
URL: Uniform Resource Locator
VLAN: Virtual Local Area Network
WG: Wiegand
PCAP: Packet Capture
PNP: Plug and Play
RFID: Radio Frequency Identification
RTP: Real-time Transport Protocol
RTSP: Real Time Streaming Protocol
MPEG: Moving Picture Experts Group
MWI: Message Waiting Indicator
NO: Normal Opened
NC: Normal Connected
NTP: Network Time Protocol
NAT: Network Address Translation
NVR: Network Video Recorder
ONVIF: Open Network Video Interface Forum

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Contact us
For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by
Sales email: [e-mail]
Technical support email: [email protected]
Telephone: [phone] ext.7694/8162
We highly appreciate your feedback about our products.