Akuvox R23X User manual

R23X Door Phone User Manual
WWW.ACTIVEONLINE.COM.AU 1300 816 742

About This Manual
Thank you for choosing Akuvox’s products. In user manual, we provides all functions and
configurations you want to know about R23X. Please verify the packaging content and
network status before setting. This manual applies to firmware 26.0.0.96 or lower version.
Note: The old firmware may be a little different from 26.0.0.96 about some configuration.
Please consult your administrator for more information.

Content
1. Overview..................................................................................................1
1.1. Product Description.............................................................................................................1
1.2. Feature................................................................................................................................. 3
1.3. Panel Description.................................................................................................................4
2. Configuration...........................................................................................5
2.1. Web login............................................................................................................................. 5
2.1.1 Obtain the IP address.................................................................................................5
2.1.2 Login the web.............................................................................................................5
2.2. Status....................................................................................................................................6
2.2.1 Basic............................................................................................................................6
2.3. Intercom...............................................................................................................................7
2.3.1 Basic............................................................................................................................7
2.3.2 LED Setting................................................................................................................. 8
2.3.3 Relay&Input................................................................................................................9
2.3.4 AEC Setting............................................................................................................... 11
2.3.5 Multicast...................................................................................................................12
2.3.6 Card Setting(R23C only)........................................................................................... 13
2.4. Account.............................................................................................................................. 14
2.4.1 Basic..........................................................................................................................14
2.4.2 Account-Advanced................................................................................................... 16
2.5. Network............................................................................................................................. 19
2.5.1 Basic..........................................................................................................................19
2.5.2 Advance....................................................................................................................20
2.6. Phone................................................................................................................................. 22
2.6.1 Time/Lang.................................................................................................................22
2.6.2 Call Feature.............................................................................................................. 23
2.6.3 Voice.........................................................................................................................24
2.6.4 Phone-Multicast.......................................................................................................25
2.6.5 Phone-Call Log..........................................................................................................26
2.7. Upgrade..............................................................................................................................27
2.7.1 Basic..........................................................................................................................27
2.7.2 Advance....................................................................................................................28
2.8. Security.............................................................................................................................. 30
2.8.1 Basic..........................................................................................................................30

1
1.Overview
1.1. Product Description
R23C R23P
Akuvox's Audio Doorphone R23X is an open, non-proprietary and IP-based door
station for two-way communication and remote entry control. It is a perfect
complement to any SIP system and offers new possibilities of effectively control entry
to your premises.It’s applicable in villas, office and so on.

2
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Specific Absorption Rate (SAR) information
SAR tests are conducted using standard operating positions accepted by the FCC with
the device transmitting at its highest certified power level in all tested frequency
bands, although the SAR is determined at the highest certified power level, the
actual SAR level of the device while operating can be well below the maximum value.
Before a new product is a available for sale to the public, it must be tested and
certified to the FCC that it does not exceed the exposure limit established by the FCC,
tests for each phone are performed in positions and locations as required by the FCC.
For headset, this part has been tested and meets the FCC RF exposure guidelines
when used with an accessory designated for this product or when used with an
accessory that contains no metal.
For baseband, this equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment .This equipment should be installed and operated
with minimum distance 20cm between the radiator& your body.

3
1.2. Feature
Highlight
Vandal resistant body, with a flush button
POE(IEEE802.3af, Power-over-Ethernet)
Two-way audio communication over IP network with Echo cancel feature
Complied with SIP Standard for easy integration in each SIP PBXes
Physical&Power
Body material: all-aluminum
Button: 1 call button
Output Relay: 2 output relays for door opener
802.3af Power-Over-Ethernet
12 DC connector(if not using POE)
RF Card Reader:13.56MHz Supported (R23C only)
Power consumption: less than 12w
Water proof&Dust proof: IP65
Installation: Wall-mounted
Dimension: 190x110x35mm
SIP Endpoint
SIP v1(RFC2543), SIP v2(RFC3261)
Audio codecs: G.711a, G.711μ, G.722, G.729
Speech Quality: 7kHz Audio
Echo Cancellation
Voice Activation Detection
Comfort Noise Generator
Door opened via DTMF post-dial

4
Network Features
1x10/100Mbps Ethernet Port
Protocols support: IPv4, HTTP, HTTPS, FTP, SNMP, DNS, NTP, RTSP, RTP, TCP, UDP,
ICMP, DHCP, ARP
Application Scenarios
Office door phone with on-site or hosted IP-PBX
Remote site entry over Internet
Villa intercom with door access control
1.3. Panel Description
R23C R23P

5
2.Configuration
2.1. Web login
2.1.1 Obtain the IP address
The Akuvox R23X uses Static IP by default, the default IP address is 192.168.1.100. If
the IP address is unknown, press and hold the call button for a short period of
time(about 5s) after LED light turns blue, the phone will announce its IP.
2.1.2 Login the web
Open a Web Browser, enter the corresponding IP address. Then, type the default
user name and password as below to log in:
User name: admin
Password: admin

6
2.2. Status
2.2.1 Basic
Status can be viewed from “Status -> Basic”,including the information of product,
network and account.
Sections
Description
Product Information
To display the device’s information such as Model name,
MAC address (IP device’s physical address), Firmware version
and Hardware version.
Network Information
To display the device’s Networking status(LAN Port),such as
Port Type(which could be DHCP/Static/PPPoE), Link Status, IP
Address, Subnet Mask, Gateway, Primary DNS server,
Secondary DNS server, Primary NTP server and Secondary
NTP server(NTP server is used to synchronize time from
INTERNET automatically).
Account Information
To display device’s Account information and Registration
status (account’s username, registered server’s address,
Register result).

7
2.3. Intercom
2.3.1 Basic
Go to the path: Intercom-Basic
Sections
Description
Basic
Select Account: R23X supports 2 accounts. You can
choose one account or Auto mode for the following
Intercom basic settings.
No Answer Call ：R23X will call to the No answer call
number in order when the ringtone is time out without
answer of the push button number. Disable by default.
Push Button
Push Button: To configure the destination number or IP
you want to contact with.
No Answer Call 1&2: To setup two no answer call
numbers or one no answer call number.
Web Call
To dial out or answer the phone from website.

8
Max Call Time
To configure the max call time
Max Dial Time
Dial in Time: When other phone calls to R23X, if ring
tone is over the Dial in Time without answer. The call will
be hang up.
Dial out Time: When R23X calls to the other party, if the
ringtone is over the Dial out Time without answer. R23X
will continue calls to no answer call number in order.
Push to Hang up
To enable or disable the Push to Hang up function
2.3.2 LED Setting
To setup the LED lighting mode.
Sections
Description
State
Including five states:Normal,Offline,Calling,Talking and Receiving.
Color Off
The default status is OFF.
Color On
It can support three color: Red, Green, Blue.
Blink Mode
To setup the different blink frequency.

9
2.3.3 Relay&Input
Sections
Description
Relay
To configure some settings about unlock
Relay Select: R23X supports 2 relays.
Relay Type: Different locks use different relay types,
positive or negative. If you connect the Lock in NO
connector, select positive type. Otherwise using negative
type.
Relay Delay(sec): Allows the door to remain “open” for
certain period . The range is from 1 to 5 seconds.
DTMF Option: R23X support 1digit or 4 digits DTMF
unlock code. Please select one type and enter the
corresponding code.
DTMF: Setup 1 digit DTMF code for remote unlock
4 Digits DTMF : Setup 4 digits DTMF code for remote
unlock.
Status: Different relay types will show different status.

10
Web relay
R23X can support extra web relay. This function is more
safety to use DTMF code to remote unlock.
Type: Connect web relay and choose the type.
IP Address: Enter web relay IP address.
User name: it is an authentication for connecting web
relay
password: it is an authentication for connecting web
relay
Note: Users can modify username and password in web relay
website.
Input
There is a sensor that used for anti-vandal in R23X. When
R23X is broken by violent means, the sensor will be triggered,
then the management center will receive the alarm.
Service: Enable by default
Call Number: To setup management center number for
alarm.
Display Name: Which is sent to the other call party for
displaying.
Call Timer: The interval of calling. For instant , the Call
timer is 5sec, if you hang up the calling in the third
second, the calling will auto call out after 2sec.
Light Status: The status will change according to the
sensor. Once the sensor is triggered , the status will
show Warning. Normal by default.

11
2.3.4 AEC Setting
Sections
Description
AEC Level
AEC(Configurable Acoustic and Line Echo Cancelers) is used
to adjust the echo effect during the communication. The
default value is 700. Increase the level, the echo control is
better.

12
2.3.5 Multicast
Sections
Description
Multicast Audio Receiving
To display and configure the Multicast setting.
Multicast Receiver Enable: Enable receiver multicast
function.
Receiver address : Setup the multicast address.
Receiver port : setup the multicast address port.
Multicast Audio Sending
To setup the multicast parameters.
Multicast Sending Enable: Enable sender multicast
function
Send to Address: setup the multicast address.
Send to port: setup the multicast address port.

13
2.3.6 Card Setting(R23C only)
Sections
Description
Import/Export Card Data
To import or export the card data file. Only support .xml
format.
Card Status
Normal: choose Normal mode when reading card.
Card Issuing: Choose Card Issuing mode when writing
card
Card Setting
IC Key DoorNum: R23X can support to connect 2 doors.
Choose one and add the valid card for unlock.
IC Key Name: To setup corresponding name for the card.
IC Key Code: Place the card in the Card-reading area,
click “obtain” to read the card code, click “Add” and the
card information will show in the Door Card
Management list.
Door Card Management
Valid card information will show in the list. Users can tick the
current card information then delete one or all in the list.

14
2.4. Account
2.4.1 Basic
Sections
Description
SIP Account
To display and configure the specific Account settings.
Status: To display register result.
Display Name: Which is sent to the other call party for
display.
Register Name: Allocated by SIP server provider, used for
authentication.
User Name: Allocated by your SIP server provide, used
for authentication.
Password: Used for authorization.

15
SIP Server 1
To display and configure Primary SIP server settings.
Server IP: SIP server address, it could be an URL or IP
address.
Registration Period: The registration will expire after
Registration period, the IP phone will re-register
automatically within registration period.
SIP Server 2
To display and configure Secondary SIP server settings.
Used for redundancy, if registering to Primary SIP server fails,
the IP phone will go to Secondary SIP server for registering.
Note: Secondary SIP server is used for redundancy, it can be
left blank if there is not redundancy SIP server in user’s
environment.
Outbound Proxy Server
To display and configure Outbound Proxy server settings.
An outbound proxy server is used to receive all initiating
request messages and route them to the designated SIP
server.
Note: All SIP request messages from the IP phone will be sent
to the outbound proxy server forcefully when configured.
Transport Type
To display and configure Transport type for SIP message
UDP: UDP is an unreliable but very efficient transport
layer protocol.
TCP: Reliable but less-efficient transport layer protocol.
TLS: Secured and Reliable transport layer protocol.
DNS-SRV: A DNS RR for specifying the location of
services.
NAT
To display and configure NAT(Net Address Translator)
settings.
STUN: Simple Traversal of UDP over NATS is a solution to
solve NAT issues.
Note: By default, NAT is disabled.

16
2.4.2 Account-Advanced

17
Sections
Description
SIP Account
Select an account to display the settings.
Codecs
To display and configure available/unavailable codecs list.
Codec means coder-decoder which is used to transfer analog
signal to digital signal or vice versa.
Familiar codecs are PCMU(G711U), PCMA(G711A), G722
(wide-bandth codecs), G729 and so on.
Subscribe
To display and configure MWI, BLF, ACD subscription settings.
MWI: Message Waiting Indicator which is used to
indicate whether there is unread new voice message.
BLF: BLF is short for Busy Lamp Field which is used to
monitor the designated extension status.
ACD: Automatic Call Distribution is often used in offices
for customer service, such as call center. The setting
here is to negotiate with the server about expire time of
ACD subscription.
DTMF
To display and configure DTMF settings.
Type:Support Inband,Info,RFC2833 or their combination.
How To Notify DTMF: Only available when Type is Info.
DTMF Payload: To configure payload type for DTMF.
Note: Type RFC2833 is set by default as a standard. Type
Inband uses inband frequency to indicate DTMF tone which is
most used to be compatible to traditional telephone server.
Type Info use SIP Info message to indicate DTMF message.
Call
To display and configure call-related features.
Max Local SIP Port: To configure maximum local sip port
for designated account.
Min Local SIP Port: To configure minimum local sip port
for designated account.
Caller ID Header: To configure which Caller ID format to
fetch for displaying on Phone UI.
Auto Answer: IP phone will answered the incoming call
for designated account automatically when enabled.
Ringtones: Choose the ringtone for each account.
Provisioning Response ACK: 100% reliability for all
provisional messages, this means it will send ACK every
time when the IP phone receives a provisional SIP
message from SIP server.
User=phone: If enabled, IP phone will send user=phone
within SIP message.
PTime: Interval time between two consecutive RTP
packets.
Anonymous Call: If enabled, all outgoing call to the
designated account will be anonymous number.