ALcom Colombo Combo User manual

Warning
Charge the handset for 24 hours before use.
Digital cordless telephone plus
corded base with answering
machine
Colombo Combo
Instruction Manual

1
I. Important safety information .............................................7
II. Product set up.....................................................................8
1. Where to place your product ............................................................... 8
2. Cordless handset range....................................................................... 8
3. Signal strength..................................................................................... 8
4. Setting up the telephone base and handset ........................................ 9
5. Handset battery low warning ............................................................. 10
6. Handset battery performance ............................................................ 10
7. Date and time .................................................................................... 10
8. Mains power failure, telephone base only ......................................... 11
III. Your telephone base.........................................................12
IV. Your cordless handset .....................................................13
V. Using the ALCOM Premium Colombo Combo ...............14
1. Moving up and down in the menu of the Telephone base and
Cordless handset. ............................................................................. 14
2. Icons in the display ............................................................................ 15
3. To make a call ................................................................................... 15
4. To make a call by pre-dialling ............................................................ 16
5. To make a quickdial call .................................................................... 16
6. Call from the phonebook.................................................................... 16
7. Call from the calls list......................................................................... 17
8. Answer a call ..................................................................................... 17
9. Handsfree .......................................................................................... 18
10. To adjust the volume ......................................................................... 18
11. Secrecy.............................................................................................. 18
12. To end a call ...................................................................................... 19
13. Keylock, cordless handset ................................................................. 19
14. To switch the cordless handset on/off ............................................... 19

2
VI. Phonebook, telephone base ............................................19
1. To view and dial phonebook entries .................................................. 19
2. To view an entry during a call ............................................................ 20
3. To add an entry.................................................................................. 20
4. To edit an entry.................................................................................. 21
5. To change a ringtone......................................................................... 21
6. To copy an entry to the cordless handset.......................................... 21
7. To copy an entry to a mobile SIM card .............................................. 22
8. To copy all entries to the cordless handset ....................................... 22
9. To copy all entries to/from a mobile SIM card. .................................. 23
10. Quickdial memories ........................................................................... 23
11. To make a quickdial call .................................................................... 24
12. To Delete an entry ............................................................................. 24
13. To Delete all entries........................................................................... 24
14. Memory status ................................................................................... 24
15. Dialling codes .................................................................................... 25
VII. Calls lists, telephone base ...............................................25
1. To view the calls list........................................................................... 26
2. To dial from the calls list .................................................................... 26
3. To save a number from the calls list to the phonebook ..................... 27
4. To Delete a calls list entry.................................................................. 27
5. To Delete the entire calls list.............................................................. 27
VIII. Clock & alarm, telephone base........................................28
1. Set the date and time manually ......................................................... 28
2. Set the alarm ..................................................................................... 28
3. Alarm on/off ....................................................................................... 28
4. Time format........................................................................................ 29
5. Switch off alarm ring .......................................................................... 29

3
IX. Settings, telephone base..................................................29
1. Ringtone ............................................................................................ 29
2. Ringer volume.................................................................................... 29
3. Dialling mode ..................................................................................... 29
4. Ring priority........................................................................................ 30
5. Recall mode....................................................................................... 30
6. System PIN........................................................................................ 30
7. Master reset from base...................................................................... 31
8. ECO Mode ......................................................................................... 31
X. Options, telephone base ..................................................32
1. Display language ............................................................................... 32
2. Screensaver....................................................................................... 32
3. Light timeout ...................................................................................... 32
4. Key beep............................................................................................ 32
5. PABX access code ............................................................................ 33
XI. Phonebook, cordless handset.........................................33
1. To view and dial phonebook entries .................................................. 33
2. To view an entry during a call ............................................................ 33
3. To add an entry.................................................................................. 34
4. To edit an entry.................................................................................. 34
5. To change a ringtone......................................................................... 35
6. To copy an entry to the telephone base ............................................ 35
7. To copy an entry to a mobile SIM card .............................................. 35
8. To copy all entries to the telephone base .......................................... 36
9. To copy all entries to/from a mobile SIM card ................................... 36
10. Quickdial memories ........................................................................... 37
11. To make a quickdial call .................................................................... 37
12. To Delete an entry ............................................................................. 37
13. To Delete all entries........................................................................... 38
14. Memory status ................................................................................... 38

4
XII. Calls list, cordless handset..............................................38
1. To view the calls list........................................................................... 39
2. To dial from the calls list .................................................................... 39
3. To save a number from the calls list to the phonebook ..................... 39
4. To Delete a calls list entry.................................................................. 40
5. To Delete the entire calls list.............................................................. 40
XIII. Agenda, cordless handset ...............................................40
1. Add a new event ................................................................................ 40
2. Switch off agenda ring ....................................................................... 41
3. Show agenda details ......................................................................... 41
4. Edit agenda........................................................................................ 41
5. Delete Agenda ................................................................................... 42
6. Delete all Agendas............................................................................. 42
XIV. Clock/alarm, cordless handset ........................................42
1. Set the date and time manually ......................................................... 42
2. Set the alarm ..................................................................................... 43
3. Alarm on/off ....................................................................................... 43
4. Time format........................................................................................ 43
5. Switch off alarm ring .......................................................................... 43
XV. Settings, cordless handset ..............................................43
1. Handset ringtone ............................................................................... 43
2. Handset ringer volume....................................................................... 44
3. Receiver volume ................................................................................ 44
4. Handset name ................................................................................... 44
5. Display language ............................................................................... 44
6. Screensaver....................................................................................... 45
7. Light timeout ...................................................................................... 45
8. Auto talk............................................................................................. 45

5
9. Key beep............................................................................................ 45
10. PBX access code............................................................................... 46
11. Dialling mode ..................................................................................... 46
12. Ring priority........................................................................................ 46
13. Recall mode....................................................................................... 47
14. System PIN........................................................................................ 47
15. Master reset from handset................................................................. 48
16. ECO Mode ......................................................................................... 48
XVI. Registration .......................................................................48
1. To register a handset......................................................................... 49
2. To select a base ................................................................................ 49
3. To De-register a handset ................................................................... 50
4. Internal Calls...................................................................................... 50
5. Transfer a call ................................................................................... 50
6. 3-Way conference call ....................................................................... 51
XVII. Answering machine ..........................................................51
1. To switch the answering machine on/off............................................ 51
2. Answer Delay..................................................................................... 52
3. Time saver ......................................................................................... 52
4. Switch message alert tone on/off....................................................... 52
5. On-screen alert .................................................................................. 53
6. Outgoing messages (OGM)............................................................... 53
7. Record your own outgoing message ................................................. 53
8. Check or delete your outgoing message ........................................... 54
9. Select outgoing message mode ........................................................ 54
10. Record a memo ................................................................................ 55
11. Call screening .................................................................................... 55
12. Message playback ............................................................................. 55
13. Cordless handset, button shortcuts ................................................... 56
14. Delete all old messages..................................................................... 56
15. Remote access .................................................................................. 57
- Switch remote access PIN On or Off............................................. 57

6
- Change the remote access PIN..................................................... 57
- Switch your answering machine on remotely ................................ 57
- Play messages remotely ............................................................... 58
16. Memory full ........................................................................................ 58
XIII. Simple solutions ...............................................................59
XIX. General information..........................................................61
XX. Technical information.......................................................63

7
I. Important safety information
Your ALCOM Premium Colombo Combo product should be treated with care.
The information below has been provided in the interest of safety and will help
you to enjoy this product and the benefits it brings for many years.
. Keep the product and all its parts out of reach of small children.
. Keep it dry. Avoid exposure to precipitation, humidity and liquids which
could all affect the product circuitry.
. Do not leave it in high temperatures as electronic devices and plastic parts
may warp in heat.
. Do not leave it in low temperatures as moisture can form inside the
products, which may damage the circuit boards.
. Do not store in dusty or dirty areas.
. Do not use harsh chemicals, cleaning solvents or detergents to clean the
product. Wipe with a damp (not wet) soft cloth to clean.
. Do not attempt to open the product. Unauthorised handling of the device
may damage it and will void your warranty.
. Only use the telephone line cord and power supplies that came with the
product. Using an unauthorised power supply will invalidate your guarantee
and may irrecoverably damage the telephones.
. Never dispose of batteries in a fire. There is a serious risk of explosion
and/or the release of highly toxic chemicals.
. Radio signals transmitted between the handset and base may cause
interference to hearing aids.
Do NOT use your phone/s near emergency/intensive care medical equipment;
if you have a pacemaker fitted or during an electrical storm.

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II. Product set up
1. Where to place your product
It is important that you consider carefully in advance where your ALCOM
Premium Colombo Combo telephone and cordless handset will be situated
and make sure that they are:
. on a flat and stable surface
. within 1.8 metres of a power socket and telephone socket
. at least 1 metre away from other electrical appliances to avoid any interference
. away from bright sunlight or heat sources, such as a radiator
. not in a humid or very damp place such as a bathroom
Note: Your ALCOM Premium Colombo Combo product works by sending
radio signals between the telephone base and the cordless handset. The
strength of the signal depends on where you site the telephone base. Putting
it as high as possible ensures the best signal.
2. Cordless handset range
The cordless handset has a range of 300 metres outdoors when there is
a clear line of sight between the telephone base and the handset. Any
obstruction between the handset and the telephone base will reduce the
range significantly. With the telephone base indoors and the handset either
indoors or outdoors, the range will normally be up to 50 metres. Thick stone
walls can severely affect the range.
3. Signal strength
The
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icon on your cordless handset indicates when you are in range. When
out of range of the telephone base, « Searching... » is displayed and the
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icon will flash.
If you move out of range during a call, the telephone call will be disconnected.
Move back within range before you make any further calls from the cordless
handset. The cordless handset will automatically re-connect to the telephone
base.

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IMPORTANT
Only use the mains power adaptors and telephone line cord supplied with the
product.
4. Setting up the telephone base and handset
-Telephone base
1. Plug the handset, mains power adaptor (the power adaptor for the
telephone base has a small clear plastic plug at one end) and telephone
cable into the clearly marked sockets on the underside of the telephone
base.
2. Push the metal stand into the two holes underneath the two rubber feet at the
back of the product. Make sure the metal stand is pushed firmly into place.
3. Plug the power adaptor into the mains wall socket and switch the power on.
-Cordless handset
1. Plug the mains power adaptor into the power socket on the underside of
the charger (the power adaptor for the charger has a small red plastic plug
at one end) and plug the other end into the mains power wall socket and
switch on.
2. Remove the battery cover from the back of the handset and insert the 2 x
AAA rechargeable batteries supplied. Please note the ‘+’ and ‘-’ markings
inside the battery compartment and insert the batteries the correct way
round. Slide the battery compartment shut.
WARNING
Use only approved rechargeable batteries supplied with your ALCOM
Premium Colombo Combo. Please do not use alkaline or non-rechargeable
batteries. It may cause permanent damage to the product and void the
warranty.
3. Place the handset onto the base to charge for at least 24 hours. When the
handset is fully charged the battery icon in the top right of the display will
indicate this.
4. After 24 hours, plug the telephone line cord from the telephone base into
the telephone wall socket.

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5. Handset battery low warning
If the icon flashes in the display, you will need to recharge the cordless
handset before you can use it again. During charging, the
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icon in the
display will scroll. Once the battery is fully charged the icon will stop scrolling.
6. Handset battery performance
In ideal conditions, fully charged batteries should give about 10 hours talk
time or 150 hours standby time on a single charge.
Note that new batteries do not reach full capacity until they have been in
normal use for several days.
To keep your batteries in the best condition, leave the handset off of its
charger base for a few hours at a time.
Running the batteries right down at least once a week will help them last as
long as possible.
The charge capacity of rechargeable batteries will reduce with time as they
wear out, giving the handset less talk/standby time. Eventually they will need
to be replaced.
The batteries and cordless handset may become warm during charging. This
is normal.
Note: All talk and standby times are approximate and depend on features
selected and usage patterns.
7. Date and time
Providing you have subscribed to your network’s Caller Display service,
the date and time is set automatically on your telephone base and cordless
handset every time a call is received.
If you do not subscribe to the Caller Display service or would like to set the
correct time and date straight away, you can set the date and time manually.
-Set the date and time manually on the telephone base
Note: When you set the time and date on the telephone base, the cordless
handset will automatically be updated to the same time and date.
1. Press the button with the line on it, under « Menu » on the display. Press

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the bottom section of the
button to scroll to « Clock & Alarm ». Press
« Select ». « Date & Time » will be displayed, then press « Select » again.
2. Using the keypad, enter the date using the format DD-MM-YY e.g. 04-12-
11 for 4th December 2011.
3. Press « Save » and enter the time using the 24 hour format HH-MM, e.g.
14-45 for 2.45pm.
4. Press « Save » to confirm. You can either wait a few seconds for the
display to return to standby or press « Back » twice. The time that you
entered will now be displayed in the top right of the screen.
Your ALCOM Premium Colombo Combo product is now ready for use.
8. Mains power failure, telephone base only
If you have a mains power failure, you can still use your telephone base
corded handset to make and receive telephone calls. The phone will ring
when you receive an incoming call in power fail mode but the display will not
light up and the caller’s details will not be stored in the calls list.
You will not be able to use the other features and functions of the telephone
base or the cordless handset until mains power is restored.
Need help?
You may find the answer in ‘Simple solutions’ at the back of this guide.
Hearing aid?
Please note that the ALCOM Premium Colombo Combo works by sending
radio signals between the base and handset.
These signals may interfere with some hearing aids, causing a humming noise.

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III. Your telephone base
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
1 Display 2 Names/Clear/Back
Names to open the phonebook
menu in standby
Clear incorrect input during text
editing
Back to return to previous menu
3 Redial/Pause (long press)/
Scroll Up/Volume up
4 Message Play/Pause
5 Memory 2 6 Intercom
To make an internal call
7 Recall
Use with switchboard/PABX
services and some network
services.
When on and external call, press
to get a fresh dialling tone or to
access call waiting when you hear
the signal. Press the key again to
toggle between your two callers.
8 Mobile SIM card slot (in the side)

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9 Answering machine on/off/
Skip forward
10 Phonebook/Scroll Down/
Volume down
11 Hash
To change the case when
entering letters/editing
12 Microphone
13 Handsfree 14 Play outgoing message/
Skip backward
15 Memory 3 16 Memory 1
17 Incoming call light/power
connected/new message light
18 Menu/Select/Secrecy
Use to access and select the
options in the menu
Secrecy to mute the microphone
during calls
IV. Your cordless handset
1
2
3
4
5
6
7
8
9
10
11
12

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1 Earpiece 2 Display
3 Names/Clear /Back
Names to open the phonebook
menu in standby.
Clear incorrect input during text
editing.
Back to return to previous menu.
4 Redial/Pause/Scroll Up/
Volume up
5 End Call/Exit/
Power on/off (press and hold)
6 Hash/Keypad lock
To change the case when entering
letters/editing
Press and hold to lock the keypad
7 Intercom
To make an internal call.
8 Recall
Use with switchboard/PABX
services and some network
services.
When on and external call, press
to get a fresh dialling tone or to
access call waiting when you hear
the signal. Press the key again to
toggle between your two callers.
9 0
To enter a space.
10 Phonebook/Scroll Down/
Volume down
11 Talk/Handsfree 12 Menu/Select/Secrecy
Use to access and select the
options in the menu.
Secrecy to mute the microphone
during calls.
V. Using the ALCOM Premium Colombo Combo
1. Moving up and down in the menu of the Telephone base
and Cordless handset.
Throughout this guide the and symbols will be used whenever you need
to scroll up or down in the product menu.
Please see the illustration below for where to find the up and down buttons on
the Telephone base and Cordless handset.

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Telephone base:
Press to scroll up
Press to scroll down
Cordless handset:
Press to scroll up
Press to scroll down
2. Icons in the display
You will see the following icons in the display of the telephone base and
cordless handset.
Missed Calls
Displayed when you have missed
calls and new number(s) in the
Calls list
Answering machine messages
You have new answering machine
messages
Answering machine
Displayed when the answering
machine is on
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Handsfree
Displayed when in handsfree
mode
Alarm
An alarm has been set
3. To make a call
Telephone base
1. Lift the handset and dial the number.
Cordless handset
1. Press .
2. Dial the telephone number.

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4. To make a call by pre-dialling
Telephone base
1. Enter the phone number (maximum 32 digits). If you make a mistake press
« Clear ».
2. Press to dial the phone number entered. To continue the call via the
handset, just lift the handset.
Cordless handset
1. Enter the phone number (maximum 32 digits). If you make a mistake press
« Clear ».
2. Press
to dial the phone number entered.
5. To make a quickdial call
Note: You will first need to copy phonebook entries to the Quickdial buttons.
See pages 23 and 37.
Telephone base
1. Press the Memory 1, 2 or 3 button.The telephone will switch to Handsfree
mode and will dial the number.The name of the person you are calling will be
displayed. To continue the call via the handset, just lift the handset.
2. Replace the handset or press the button to end the call, as appropriate.
Cordless handset
1. Press and hold the digit 1, 2 or 3 on the handset keypad. The number will
be dialled and the name of the person you are calling will be displayed.
2. Press to end the call.
6. Call from the phonebook
Note: You will first need to add new entries to the phonebook. See pages 20
and 34.
Telephone base
1. Press . The first entry in the phonebook is displayed.
2. Scroll up or down to the entry you want.
3. Press to dial the number. To continue the call via the handset, just lift
the handset.

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Cordless handset
1. Press . The first entry in the phonebook is displayed.
2. Scroll up or down to the entry you want.
3. Press
to dial the number.
TIP
Instead of scrolling to browse the phonebook entries, press the numeric key
corresponding to the first letter of the entry you wish to locate. For example,
pressing 2 will show the entries starting with A. Pressing 2 again will show the
entries starting with B, etc...
7. Call from the calls list
Note: You need to subscribe to your network’s Caller Line Identification
service to be able to see the caller’s number in the calls list.
Telephone base
1. Press « Menu », scroll to « Calls Lists » and press « Select ».
2. Press or to highlight « Missed », « Received » or « Dialled » calls.
Press « Select ».
3. Scroll or to the entry you want.
4. Press to dial the number. To continue the call via the handset, just lift
the handset.
Cordless handset
1. Press « Menu », scroll to « Calls Lists » and press « Select ».
2. Press or to highlight « Missed », « Received » or « Dialled »
calls. Press « Select ».
3. Scroll or to the entry you want.
4. Press to dial the number.
8. Answer a call
Telephone base
When the phone rings, lift the handset to answer the call.
Cordless handset
When the phone rings , press to answer the call. When answering the

18
handset from the charger base with ‘Auto Talk’ set to On (see page 45),
nothing needs to be pressed.
9. Handsfree
Telephone base
When the phone rings, press the button to answer the call in Handsfree
mode. To continue the call via the handset, just pick up the handset. To
switch back to handsfree mode again, just press the button and replace
the handset.
Cordless handset
When the phone rings, press
twice to answer the call in Handsfree
mode. You can press each time you wish to switch between handset and
handsfree mode.
WARNING, Cordless handset
When the phone is ringing, avoid holding the earpiece too close to your ear
as it may damage your hearing. Handsfree activation can suddenly increase
the volume in the earpiece to a very high level. Make sure the handset is not
too close to your ear.
10. To adjust the volume
Telephone base and Cordless handset
During a call, press or to adjust the handset or loudspeaker volume.
The level is shown in the display.
11. Secrecy
Telephone base and Cordless handset
Use the secrecy feature when you would like to speak to someone else in the
same room as you, without your caller hearing you.
1. During a call, press « Secrecy ». « Secrecy On » is displayed.
2. Press « Off » again to turn the microphone back on and speak to your caller
again.

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12. To end a call
Telephone base
1. Replace the handset or press the button, as appropriate.
After you hang up, the duration of your call is displayed for 5 seconds.
Cordless handset
1. Press .
After you hang up, the duration of your call is displayed for 5 seconds.
13. Keylock, cordless handset
To lock the keypad:
1. Press and hold the #button. « Keypad Locked » is displayed.
To unlock the keypad:
1. Press « Unlock », followed by the #button. « Keypad Unlocked » is
displayed.
14. To switch the cordless handset on/off
1. Press and hold the End Call button to turn the handset off.
2. Press and hold the End Call button again to switch the handset back on.
VI. Phonebook, telephone base
You can store up to 250 entries in your ALCOM Premium Colombo Combo
telephone base phonebook. Each number can be up to 24 digits long and
each name can be up to 12 characters long, including any dots or spaces.
Entries are stored in alphabetical order.
1. To view and dial phonebook entries
1. Press . Display shows the first entry.
2. Scroll or to the entry you want. Or to search alphabetically, press