Alliance Laundry Systems 38899R8 User manual

for your
topload
washer
www.comlaundry.com
Inside . . .
Safety Information . . . . . 3
Operation . . . . . . . . . . . . . . 6
Maintenance . . . . . . . . . . . 15
Troubleshooting . . . . . . . . 18
Part No. 38899R8
November 2010

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38899
© Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE. (If the washer changes ownership, be sure this
manual accompanies the washer.)
IMPORTANT: Read the complete Installation and Operation Instructions before using the washer.
For your safety and to reduce the risk of fire or an explosion, do not store or use
gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
W022
WARNING

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Safety Information
Explanation of Safety
Messages
Throughout this manual and on machine decals, you
will find precautionary statements (“DANGER,”
“WARNING,” and “CAUTION”) followed by specific
instructions. These precautions are intended for
the personal safety of the operator, user, servicer,
and those maintaining the machine.
Additional precautionary statements
(“IMPORTANT” and “NOTE”) are followed by specific
instructions.
IMPORTANT: The word “IMPORTANT” is used to
inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
Important Safety Instructions
Save These Instructions
1. Read all instructions before using the washer.
2. Refer to the Grounding Information in the
Installation Instructions for the proper
grounding of the washer.
3. Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted
with gasoline, dry-cleaning solvents, or other
flammable or explosive substances as they
give off vapors that could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to
the wash water. These substances give off
vapors that could ignite or explode.
Indicates an imminently hazardous
situation that, if not avoided, will
cause severe personal injury or death.
DANGER
Indicates a hazardous situation that, if
not avoided, could cause severe
personal injury or death.
WARNING
Indicates a hazardous situation that, if
not avoided, may cause minor or
moderate personal injury or property
damage.
CAUTION
To reduce the risk of fire, electric
shock, serious injury or death to
persons when using your washer,
follow these basic precautions:
W023
WARNING
© Copyright 2010, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or
transmitted in any form or by any means without the expressed written consent of the publisher.

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5. Under certain conditions, hydrogen gas may
be produced in a hot water system that has
not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a
period, before using a washing machine or
combination washer-dryer, turn on all hot
water faucets and let the water flow from
each for several minutes. This will release any
accumulated hydrogen gas. THE GAS IS
FLAMMABLE. DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
6. Do not allow children to play on or in the
washer. This appliance is not intended for use
by young children or infirm persons without
supervision. Young children should be
supervised to ensure that they do not play
with the appliance.
7. Before the washer is removed from service or
discarded, remove the lid to the washing
compartment.
8. Do not reach into the washer if the washtub or
agitator is moving.
9. Do not install or store the washer where it will
be exposed to water and/or weather.
10. Do not tamper with the controls.
11. Do not repair or replace any part of the
washer, or attempt any servicing unless
specifically recommended in the user-
maintenance instructions or in published user-
repair instructions that you understand and
have the skills to carry out.
12. To reduce the risk of an electric shock or fire,
DO NOT use an extension cord or an adapter
to connect the washer to the electrical power
source.
13. Use your washer only for its intended purpose,
washing clothes.
14. ALWAYS disconnect the washer from
electrical supply before attempting any
service. Disconnect the power cord by
grasping the plug, not the cord.
15. Install the washer according to the
Installation Instructions. All connections for
water, drain, electrical power and grounding
must comply with local codes and be made by
licensed personnel when required. Do not do it
yourself unless you know how!
16. To reduce the risk of fire, clothes which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil, flammable
chemicals, thinner, etc. or anything containing
wax or chemicals such as in mops and cleaning
cloths, must not be put into the washer. These
flammable substances may cause the fabric
to catch on fire by itself.
17. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or
product.
18. Keep your washer in good condition. Bumping
or dropping the washer can damage safety
features. If this occurs, have your washer
checked by a qualified service person.
19. If the supply cord is damaged it must be
replaced with a special cord or assembly
available from the manufacturer or its service
agent.
20. Be sure water connections have a shut-off
valve and that fill hose connections are tight.
CLOSE the shut-off valves at the end of each
wash day. Replace fill hoses every five years.
21. Lid MUST BE CLOSED any time the washer is
to agitate or spin. DO NOT by-pass the lid
switch by permitting the washer to agitate or
spin with the lid open. A brake will stop the
washtub within seconds if the lid is opened
during spinning. If the washtub does not stop
when the lid is opened, remove the washer
from use and call the service person.
22. Check washer for water leaks after each use. If
water is found, turn off the water supply and
call for service immediately. Don’t use washer
until it is repaired by an authorized service
agent.

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23. If the washer’s volume or type of sound
changes from what is normally heard, call an
authorized service agent immediately to
prevent possible damage to other
components.
24. Never start a cycle and leave the property
without first checking to make sure the wash
cycle is complete.
25. Always read and follow manufacturer’s
instructions on packages of laundry and
cleaning aids. Heed all warnings or
precautions. To reduce the risk of poisoning or
chemical burns, keep them out of the reach of
children at all times (preferably in a locked
cabinet).
26. Always follow the fabric care instructions
supplied by the garment manufacturer.
27. Never operate the washer with any guards
and/or panels removed.
28. DO NOT operate the washer with missing or
broken parts.
29. DO NOT by-pass any safety devices.
30. Failure to install, maintain, and/or operate this
machine according to the manufacturer's
instructions may result in conditions which
can produce bodily injury and/or property
damage.
31. Replace washer fill hoses every five years.
NOTE: The WARNING and Important Safety
Instructions appearing in this manual are not
meant to cover all possible conditions and
situations that may occur. Observe and be aware
of other labels and precautions that are located
on the machine. They are intended to provide
instructions for safe use of the machine. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Always contact your dealer, distributor or service
agent about any problems or conditions you do not
understand.

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Operation
Loading the Washer
NOTE: Always add detergent first.
Load Articles
•Load items by the amount of space they take
up, not by their weight. Mix large and small
items in a load to get the best washing
results.
•Drop items loosely into the washtub. The bulk
of the clothes rather than the weight will
determine load size. Do not pack items in or
wrap them around the agitator. Overloading
can cause poor cleaning, excessive wrinkling
and tears.
•Items should move freely through the wash
water for best cleaning results. Items should
rollover, sink and then reappear.
•When washing very large items, do not fill
washtub as full as with other loads.
Do not wash or dry items soiled with
vegetable or cooking oils. Some oils
may remain after washing and may
cause the fabric to catch on fire by
itself.
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WARNING
TLW1992N
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Load Sizes
Mini 1-2 permanent press dress shirts or 2 pillow cases or 1 lightweight dress or similar size load
Small 3-4 permanent press dress shirts or 1 twin sheet, 1 pillow case or 1-2 lightweight dresses
Medium 6-7 permanent press shirts or 2 twin sheets, 2 pillow cases or 8 standard bath towels, 6 wash
cloths
Extra Large 8-9 shirts, 5 pair polyester pants or 2 queen size sheets, 4 pillow cases, 2 nightgowns, 1 pair men’s
pajamas or 1 queen size bedspread

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Water Level
•The water level in your washer should fit the
size of your wash load. Small loads will use
lower water levels. There must be enough
water in the washtub to allow items to move
and turn over freely.
•Overloading the washtub can result in poor
washing and rinsing.
•Overloading may also cause wrinkling and
tearing of items.
IMPORTANT: If in doubt, always use a higher water
level. Most average loads will require a water
setting between Medium and Extra Large. Failure
to have the correct volume of water relative to
the load will increase the incidence of excessive
lint.
•Reset (OPTIONAL)
Use the RESET if agitation has started and
more water is needed for the load.
Wash Temperature
Hot Water
Hot water will give the best results of cleaning and
sanitizing, but it is not suitable for all items. It is
best for sturdy whites and colorfast items, heavily
soiled items and diapers.
Warm Water
By using warm water, there is less chance of color
loss in items. Warm water also reduces wrinkling in
permanent press items. Use with light and
moderate soils, non-colorfast or dark colors,
permanent press, silks, woolens, nylon, and acrylic.
Cold Water
Cold water is less effective in cleaning than hot or
warm water, but it does minimize wrinkling and color
fading. Use it for washing extra-sensitive clothes
and for the rinsing of all fabrics.
NOTE: In wash temperatures colder than 60
o
F
(15
o
C), detergents do not dissolve well. This may
cause ineffective cleaning, or lint and residue to
form.
TLW1993
Wrong Water Level for
Size of Load
Right Water Level for
Size of Load
TLW1993N

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Energy
You can save energy when washing by following a few
guidelines:
1. Heating water accounts for the greatest
energy expense when washing. Save on heating
water by using warm or cold washes as well as
cold rinses.
2. Wash full loads, but do not overload.
3. Use soak cycles for heavily soiled items to
reduce wash times.
4. Select a shorter wash time for lightly soiled
items.
120°F
(49
o
C)
100
o
F
(37
o
C)
60
o
F
(15
o
C)
HOT
WARM
COLD
TLW1994N
Wash Temperature Guide
Water Temperature Use Comments
HOT
(approximately 120°F [49°C],
as determined by outside water
supply)
• Sturdy whites and colorfast items
• Work clothes
• Soiled items
•Diapers
• Best cleaning for heavily soiled
items
• Best for sanitizing
WARM
(approximately 100ºF [37°C],
as determined by outside water
supply)
• Light and moderately soiled items
• Non-colorfast or dark colors
• Permanent press
• Silks, woolens, nylon, acrylic
• Reduces wrinkling in permanent
press fabrics
•Lessfading
• Reduces shrinking in knits
COLD
(approximately 60ºF [15°C], as
determined by outside water
supply)
• Rinsing of most items
• Non-colorfast fabrics
• Extra sensitive clothing
• Saves energy
• Reduces color fading
• Reduces wrinkling
• Reduces shrinking

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Operating Your Washer
Determine Proper Cycle
Regular Cycle
Use for sturdy items, like play or work clothes,
towels, T-shirts, etc. The wash time selection will
depend on the type of fabric and the amount of soil.
For the best results when cleaning heavily soiled
items, use a longer wash time (15 minutes
maximum). Lightly soiled items require less wash
time and spin out.
There are three settings in the REGULAR cycle –
Extra Clean, Normal and Light. The number shown
next to these settings is the length of agitation in
minutes. (For example: Setting the timer on Extra
Clean will be a 15 minute agitation.)
Permanent Press Cycle
Use for permanent press items and synthetics.
The wash time selection will depend upon the type
of fabric and amount of soil.
There are two settings in the PERMANENT PRESS
cycle – Normal and Light. The number shown next to
these settings is the length of agitation in
minutes. (For example: Setting the timer on Normal
will be a nine minute agitation.)
Delicate Cycle
Wash delicate items usually washed by hand on
this cycle. A full tub of water is recommended (even
for small loads) to allow the delicate items to move
freely through the water. More water helps reduce
fabric wear, wrinkling, and provides for a clean wash.
On this cycle, the agitation during the wash portion
of the cycle is not constant. The wash will alternate
between a period of agitation and a period of
pausing. This continues until advancing to the spin
portion of the cycle.
There are two settings in the DELICATE cycle –
Normal and Light. The number shown next to these
settings is the length of time in minutes. (For
example: Setting the timer on Normal will be nine
minutes, including short periods of agitation and
long periods of soaking.)
To reduce the risk of fire, electric shock,
serious injury or death to persons, read
the Safety Information section before
operating your washer.
W522
WARNING

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To Wash Clothes
IMPORTANT: Before using your new washer, make
sure the washer cord is plugged into an electrical
outlet that has the proper grounding and
polarity. Make sure the washer hoses are
connected to the hot and cold water faucets, and
that the faucets are turned on. Be sure the drain
hose is not kinked and is inserted into a drain.
Refer to the INSTALLATION INSTRUCTIONS for
details of proper washer installation.
IMPORTANT: Prior to first wash, use an all
purpose cleaner, or a detergent and water
solution, and a damp cloth to remove shipping
dust from inside of washtub.
1. Get the clothes ready for washing. Empty
pockets and cuffs. Sort items into separate
loads. Pretreat stains and heavily soiled
areas.
IMPORTANT: Remove all sharp objects from
laundry to avoid tears and rips to items during
normal machine operation.
2. Measure and add detergent to the washtub.
Follow instructions on detergent package for
amount to use.
3. Add clothes loosely into the washtub.
4. Close the lid. The washer will not agitate or
spin with the lid open.
TLW1991N
TLW1991N
TLW1995N
TLW1995N
TLW1996N
TLW1996N
TLW1997N
TLW1997N
To reduce the risk of serious injury, do
not by-pass the lid switch by permitting
the washer to agitate or spin with the lid
open.
W523
WARNING