Alliance Laundry Systems PHM1397C Troubleshooting guide

Operation/Maintenance
www.comlaundry.com
Washer-Extractors
Pocket Hardmount Variable-Speed
PS40 Control
Refer to Page 8 for Model Identification
PHM1397C
PHM1397C
Part No. F8112201R1
December 2007
Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)
Para bajar una copia de estas instrucciones en español, visite www.comlaundry.com.

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
© Copyright 2007, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
F8112201 1
Table of
Contents
Safety Information.............................................................................. 2
Explanation of Safety Messages........................................................... 2
Important Safety Instructions ............................................................... 2
Safety Decals ........................................................................................ 4
Operator Safety..................................................................................... 5
Safe Operating Environment ................................................................ 5
Environmental Conditions ............................................................... 5
Machine Location ............................................................................ 6
Input and Output Services................................................................ 6
DirectDrive ...................................................................................... 7
Model Identification ............................................................................ 8
Introduction......................................................................................... 9
Nameplate Location.............................................................................. 9
Replacement Parts ................................................................................ 9
Customer Service.................................................................................. 9
Operation............................................................................................. 10
Machine Familiarization Guide ............................................................ 10
General Operation Instructions............................................................. 12
Operating PS40 Control........................................................................ 12
Maintenance ........................................................................................ 14
Removing Panels for Maintenance....................................................... 14
Removal of Lower Front Panel........................................................ 14
Removal of Top Panel ..................................................................... 14
Removal of Lower Rear Panel......................................................... 14
Daily ..................................................................................................... 15
Beginning of Day............................................................................. 15
End of Day ....................................................................................... 15
Weekly.................................................................................................. 15
Monthly................................................................................................. 16
Quarterly ............................................................................................... 18
Care of Stainless Steel .......................................................................... 19
Daily Preventive Maintenance Checklist.............................................. 20
Weekly Preventive Maintenance Checklist.......................................... 21
Monthly Preventive Maintenance Checklist......................................... 22
Quarterly Preventive Maintenance Checklist ....................................... 23

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2
Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,”
and “CAUTION”), followed by specific instructions,
are found in this manual and on machine decals. These
precautions are intended for the personal safety of the
operator, user, servicer, and those maintaining the
machine.
Additional precautionary statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
Important Safety Instructions
1. Read all instructions before using the washer.
2. Refer to the GROUNDING INSTRUCTIONS in
the INSTALLATION manual for the proper
grounding of the washer.
3. Do not wash textiles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, kerosene, waxes, cooking oils, dry-
cleaning solvents, or other flammable or
explosive substances as they give off vapors that
could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. The gas is
flammable, do not smoke or use an open flame
during this time.
6. Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children. This is a safety
rule for all appliances.
7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
8. Do not reach into the washer if the wash drum is
moving.
DANGER indicates the presence of a
hazard that will cause severe personal
injury, death, or substantial property
damage if the danger is ignored.
DANGER
WARNING indicates the presence of a
hazard that can cause severe personal
injury, death, or substantial property
damage if the warning is ignored.
WARNING
CAUTION indicates the presence of a
hazard that will or can cause minor
personal injury or property damage if the
caution is ignored.
CAUTION
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
W023
WARNING

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Safety Information
3
F8112201
9. Do not install or store the washer where it will be
exposed to water and/or weather.
10. Do not tamper with the controls.
11. Do not repair or replace any part of the washer, or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that the user understands and has the
skills to carry out.
12. To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power source.
13. Use washer only for its intended purpose,
washing textiles.
14. Never wash machine parts or automotive parts in
the machine. This could result in serious damage
to the basket.
15. ALWAYS disconnect the washer from electrical
supply before attempting any service. Disconnect
the power cord by grasping the plug, not the cord.
16. Install the washer according to the
INSTALLATION INSTRUCTIONS. All
connections for water, drain, electrical power and
grounding must comply with local codes and be
made by licensed personnel when required.
17. To reduce the risk of fire, textiles which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc., or anything
containing wax or chemicals such as in mops and
cleaning cloths, must not be put into the washer.
These flammable substances may cause the
fabric to catch on fire by itself.
18. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
19. Keep washer in good condition. Bumping or
dropping the washer can damage safety features.
If this occurs, have washer checked by a qualified
service person.
20. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
21. Loading door MUST BE CLOSED any time the
washer is to fill, tumble or spin. DO NOT bypass
the loading door switch by permitting the washer
to operate with the loading door open.
22. Always read and follow manufacturer’s
instructions on packages of laundry and cleaning
aids. Heed all warnings or precautions. To reduce
the risk of poisoning or chemical burns, keep
them out of the reach of children at all times
(preferably in a locked cabinet).
23. Always follow the fabric care instructions
supplied by the textile manufacturer.
24. Never operate the washer with any guards and/or
panels removed.
25. DO NOT operate the washer with missing or
broken parts.
26. DO NOT bypass any safety devices.
27. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.
NOTE: The WARNINGS and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Any problems or conditions not understood should be
reported to the dealer, distributor, service agent or the
manufacturer.

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Safety Information
F8112201
4
IMPORTANT: Ensure that the recommended
clearances for inspection and maintenance are
provided. Never allow the inspection and
maintenance space to be blocked.
Safety Decals
Safety decals appear at crucial locations on the
machine. Failure to maintain legible safety decals
could result in injury to the operator or service
technician.
To provide personal safety and keep the machine in
proper working order, follow all maintenance and
safety procedures presented in this manual. If
questions regarding safety arise, contact the
manufacturer immediately.
Use manufacturer-authorized spare parts to avoid
safety hazards.
This machine must be installed, adjusted,
and serviced by qualified electrical
maintenance personnel familiar with the
construction and operation of this type of
machinery. They must also be familiar
with the potential hazards involved.
Failure to observe this warning may result
in personal injury and/or equipment
damage, and may void the warranty.
SW004
WARNING
Install the machine on a level floor of
sufficient strength. Failure to do so may
result in conditions which can produce
serious injury, death and/or property
damage.
W703
CAUTION
Be careful around the open door,
particularly when loading from a level
below the door. Impact with door edges
can cause personal injury.
SW025
CAUTION
Never touch internal or external steam
pipes, connections, or components.
These surfaces can be extremely hot and
will cause severe burns. The steam must
be turned off and the pipe, connections,
and components allowed to cool before
the pipe can be touched.
SW014
WARNING

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Safety Information
5
F8112201
Operator Safety
To ensure the safety of machine operators, the
following maintenance checks must be performed
daily:
1. Prior to operating machine, verify that all
warning signs are present and legible. Missing or
illegible signs must be replaced immediately.
Make certain that spares are available.
2. Check door interlock before starting operation of
machine:
a. Attempt to start machine with door open.
Machine should not start with door open.
b. Close door without locking it and attempt to
start machine. Machine should not start with
door unlocked.
c. Close and lock door and start a cycle. Attempt
to open door while cycle is in progress. Door
should not open.
If door lock and interlock are not functioning
properly, call a service technician.
3. Do not attempt to operate machine if any of the
following conditions are present:
a. Door does not remain securely locked during
entire cycle.
b. Excessively high water level is evident.
c. Machine is not connected to a properly
grounded circuit.
Do not bypass any safety devices in machine.
Safe Operating Environment
Safe operation requires an appropriate operating
environment for both the operator and the machine. If
questions regarding safety arise, contact the
manufacturer immediately.
Environmental Conditions
•Ambient Temperature. Water in machine will
freeze at temperatures of 32°F (0°C) or below.
Temperatures above 120°F (50°C) will result in
more frequent motor overheating and, in some
cases, malfunction or premature damage to solid
state devices that are used in some models.
Special cooling devices may be necessary.
Water pressure switches are affected by increases
and decreases in temperature. Every 25°F (10°C)
change in temperature will have a 1% effect on
the water level.
•Humidity. Relative humidity above 90% may
cause machine’s electronics or motors to
malfunction or may trip ground fault interrupter.
Corrosion problems may occur on some metal
components in machine.
If relative humidity is below 30%, belts and
rubber hoses may eventually develop dry rot.
This condition can result in hose leaks, which
may cause safety hazards external to machine in
conjunction with adjacent electrical equipment.
•Ventilation. The need for make-up air openings
for such laundry room accessories as dryers,
ironers, water heaters, etc., must be evaluated
periodically. Louvers, screens or other separating
devices may reduce available air opening
significantly.
•Radio Frequency Emissions. A filter is available
for machines in installations where floor space is
shared with equipment sensitive to radio
frequency emissions.
•Elevation. If machine is to be operated at
elevations of over 3280 feet (1000 m) above sea
level, pay special attention to water levels and
electronic settings (particularly temperature) or
desired results may not be achieved.
•Chemicals. Keep stainless steel surfaces free of
chemical residues.
NEVER insert hands or objects into
basket until it has completely stopped.
Doing so could result in serious injury.
SW012
WARNING
Never operate the machine with a
bypassed or disconnected balance
system. Operating the machine with
severe out-of-balance loads could result
in personal injury and serious equipment
damage.
SW039
WARNING

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Safety Information
F8112201
6
•Water Damage. Do not spray machine with
water. Short circuiting and serious damage may
result. Repair immediately all seepage due to
worn or damaged gaskets, etc.
Machine Location
•Foundation. The concrete floor must be of
sufficient strength and thickness to handle floor
loads generated by high extract speeds of
machine.
•Service/Maintenance Space. Provide sufficient
space to allow comfortable performance of
service procedures and routine preventive
maintenance.
Consult installation instructions for specific details.
Input and Output Services
•Wat er Pressure. Best performance will be
realized if water is provided at a pressure of 30 –
85 psi (2 – 5.7 bar). Although machine will
function properly at lower pressure, increased fill
times will occur. Water pressure higher than 100
psi (6.7 bar) may result in damage to machine
plumbing. Component failure(s) and personal
injury could result.
•Steam Heat (Optional) Pressure. Best
performance will be realized if steam is provided
at a pressure of 30 – 80 psi (2 – 5.4 bar). Steam
pressure higher than 125 psi (8.5 bar) may result
in damage to steam components and may cause
personal injury.
For machines equipped with optional steam heat,
install piping in accordance with approved
commercial steam practices. Failure to install
supplied steam filter may void warranty.
•Drainage System. Provide drain lines or troughs
large enough to accommodate total number of
gallons that could be released if all machines on
site drained at same time from highest attainable
level. If troughs are used, they should be covered
to support light foot traffic.
•Power. For personal safety and for proper
operation, machine must be grounded in
accordance with state and local codes. Ground
connection must be to a proven earth ground, not
to conduit or water pipes. Do not use fuses in
place of circuit breaker. An easy-access cutoff
switch should also be provided.
Always disconnect power and water supplies before a
service technician performs any service procedure.
Where applicable, steam and/or compressed air
supplies should also be disconnected before service is
performed.
Do not place volatile or flammable fluids
in any machine. Do not clean the machine
with volatile or flammable fluids such as
acetone, lacquer thinners, enamel
reducers, carbon tetrachloride, gasoline,
benzene, naptha, etc. Doing so could
result in serious personal injury and/or
damage to the machine.
SW002
DANGER
Replace all panels that are removed to
perform service and maintenance
procedures. Do not operate the machine
with missing guards or with broken or
missing parts. Do not bypass any safety
devices.
SW019
CAUTION
Ensure that a ground wire from a proven
earth ground is connected to the ground
lug near the input power block on this
machine. Without proper grounding,
personal injury from electric shock could
occur and machine malfunctions may be
evident.
SW008
WARNING

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Safety Information
7
F8112201
DirectDrive
Machines equipped with DirectDrive require special
attention with regard to operating environment.
•An especially dusty or linty environment will
require more frequent cleaning of AC inverter
drive cooling fan filter and of AC inverter drive
itself.
•Power line fluctuations from sources such as
uninterruptible power supplies (UPS) can
adversely affect machines equipped with AC
inverter drive. Proper suppression devices should
be utilized on incoming power to machine to
avoid problems.
•A clean power supply free from voltage spikes
and surges is absolutely essential for machines
equipped with AC inverter drive. Inconsistencies
(peaks and valleys) in power supply can cause
AC inverter drive to generate nuisance errors.
If voltage is above 230 Volt for 200 Volt
installation or 460 Volt for 400 Volt installation,
ask power company to correct. As an alternative,
a step-down transformer kit is available from
distributor. If voltage is above 240 Volt for 200
Volt installation or 480 Volt for 400 Volt
installations, a buckboost transformer is required.
•Sufficient space to perform service procedures
and routine preventive maintenance is especially
important for machines equipped with AC
inverter drive.

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Safety Information
F8112201
8
Model Identification
Information in this manual is applicable to these
models:
Medium Speed High Speed
40
Pound
CP040PMN1
CP040PMQ1
CP040PMX1
CPC40M
IP040PMN1
IP040PMQ1
IP040PMX1
IPH40M
IPH180
CP040PHN1
CP040PHQ1
CP040PHX1
CPC40H
IP040PHN1
IP040PHQ1
IP040PHX1
IPH40H
JP040PHN1
JP040PHQ1
60
Pound
CP060PMN1
CP060PMQ1
CP060PMX1
CPC60M
IP060PMN1
IP060PMQ1
IP060PMX1
IPH60M
IPH270
JP060PMQ1
CP060PHN1
CP060PHQ1
CP060PHX1
CPC60H
IP060PHN1
IP060PHQ1
IP060PHX1
IPH60H
JP060PHN1
JP060PHQ1
80
Pound
CP080PMN1
CP080PMQ1
CPC80M
IP080PMN1
IP080PMQ1
IPH80M
IPH370
CP080PHN1
CP080PHQ1
CPC80H
IP080PHN1
IP080PHQ1
IPH80H
JP080PHN1
JP080PHQ1
100
Pound
CP100PMN1
CP100PMQ1
CPC100M
IP100PMN1
IP100PMQ1
IPH100M
IPH460
JP100PMQ1
CP100PHN1
CP100PHQ1
CPC100H
IP100PHN1
IP100PHQ1
IPH100H
JP100PHN1
JP100PHQ1
125
Pound Not Applicable
CP125PHN1
CP125PHQ1
CPC125H
IP125PHN1
IP125PHQ1
IPH125H
IPH570
JP125PHN1
140
Pound
CP140PMN1
CP140PMQ1
CPC140M
IP140PMN1
IP140PMQ1
IPH140M
IPH640
JP140PMQ1
CP140PHN1
CP140PHQ1
CPC140H
IP140PHN1
IP140PHQ1
IPH140H
JP140PHN1
JP140PHQ1
175
Pound Not Applicable
CP175PHN1
CPC175H
IP175PHN1
IPH175H
IPH790
Model Number Familiarization Guide
Sample Model Number: IP060PMQ1
IModel Number Prefix Brand
PProduct Family; P=IPH
060 Washer-Extractor Capacity
(pounds dry weight of laundry)
PType of Control; P=PS40
MSpin Speed; M=Medium
QElectrical Voltage; Q=200-208/220-240 Volt/50 or 60 Hertz/3 Phase