Alliance Laundry Systems HX User manual

www.comlaundry.com
CFS462N
Part No. 9001900
December 2005
Service
Washer-Extractor
Cabinet Freestanding
HX, SX and UX OPL Models
Refer to Page 8 for Model Numbers

9001900 1
© Copyright 2005, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of Contents
Section 1 – Safety Information
General Safety Precautions .....................................3
Important Safety Instructions ..................................4
Locating an Authorized Servicer ............................6
Section 2 – Introduction
Customer Service ....................................................7
Model Identification ................................................8
Section 3 – Troubleshooting
1. WE-8 Control Has No Visible Display (P and
N-Voltage Models) ........................................10
2. WE-8 Control Has No Visible Display (Q and
X-Voltage Models) ........................................14
3. No Fill Analysis .............................................18
4. Water Runs Continuously into the Washer-
Extractor .........................................................22
5. Door Lock Switch Analysis: Display Shows
“Door Error” ..................................................26
6. Door Lock Switch Analysis: Display Reads
“Please Close Door” .......................................30
7. Door Lock Switch Analysis: “Door Won’t
Unlock” ..........................................................34
8. No Output Voltage to Components ................38
9. No Motor Operation With No AC
Drive Fault .....................................................42
10. No Motor Operation With AC Drive Fault ....46
11. The Motor is Running, But at an Abnormal
Speed ..............................................................50
Preliminary Checks:.....................................50
Secondary Checks:.......................................50
Calibration of the Machine...........................50
12. No Spin ..........................................................51
13. Machine Did Not Fill Alarm Analysis ...........52
14. Empty Alarm Analysis ...................................56
15. Automatic Supply Dispenser Analysis ..........60
16. No Keypad Board Functions ..........................62
17. Excessive Cycle Time ....................................63
18. Excessive Vibration and/or Noise
During Spin ....................................................64
Section 4 – Service Procedures
19. Top Cover Removal and Replacement ..........65
20. Keypad Removal and Installation ..................65
21. Computer Board Removal and Installation ...66
22. Keymode Switch Removal and Installation ...69
23. AC Drive Switch Removal and Installation ..70
24. Rear Panel Removal and Replacement ..........71
25. Side Panel Removal and Installation .............71
26. Drive Belt Removal and Replacement ...........72
27. Water Valve Removal and Replacement .......73
28. Drain Valve ....................................................74
29. Door Gasket Removal and Replacement .......74
30. Motor Removal and Replacement
(18, 25, 35, 55 and 75-Pound Capacity
Models) ..........................................................75
31. Motor Removal and Replacement
(100, 135 and 165-Pound Capacity Models) .76

29001900
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

9001900 3
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer and those maintaining the machine.
aDANGER
Indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
aWARNING
Indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
aCAUTION
Indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property
damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
General Safety Precautions
In the interest of safety, some general precautions relating to the operation of this machine follow.
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or property
damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2
WARNING
(continued)

49001900
Section 1 Safety Information
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.
Important Safety Instructions
1. Read all instructions before using the washer-extractor.
2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washer-
extractor) for the proper grounding of the washer-extractor.
3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or
explode.
4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two
weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use
an open flame during this time.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer-extractor before servicing.
• Never start the washer-extractor with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer-extractor is properly grounded.
W460
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you or the inexperienced person making such
repairs to the risk of serious injury, electrical shock or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W008
WARNING
To reduce the risk of fire, electric shock, serious injury or death to persons when using your
washer, follow these basic precautions:
W023E
WARNING

9001900 5
Section 1 Safety Information
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
6. Do not allow children to play on or in a washer-extractor. Close supervision of children is necessary when the
washer-extractor is used near children.
7. Before the washer-extractor is removed from service or discarded, remove the door to the washing
compartment.
8. Do not reach into the washer-extractor if the wash basket is moving.
9. Do not install or store the washer-extractor where it will be exposed to water and/or weather.
10. Do not tamper with the washer-extractor’s controls.
11. Do not repair or replace any part of the washer-extractor or attempt any servicing unless specifically
recommended in the user-maintenance instructions or in published user-repair instructions that the user
understands and has the skills to carry out.
12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the
washer-extractor to an electrical power source.
13. Use the washer-extractor only for its intended purpose, washing clothes.
14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service.
15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water,
drain, electrical power and grounding must comply with local codes and, when required, be made by licensed
personnel.
16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil,
cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as
in mops or cleaning cloths, must not be put into the washer-extractor. These flammable substances may cause
the fabric to ignite.
17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the
fabric softener or product.
18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety
features. If this occurs, have the washer-extractor checked by a qualified service person.
19. Replace worn power cords and/or loose plugs.
20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut-
off valves at the end of each wash day.
21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT by-
pass the loading door switch and permit the washer-extractor to operate with the loading door open.
22. Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. Heed all
warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of
children at all times (preferably in a locked cabinet).
23. Always follow the fabric care instructions supplied by the textile manufacturer.
24. Never operate the washer-extractor with any guards and/or panels removed.
25. DO NOT operate the washer-extractor with missing or broken parts.
26. DO NOT by-pass any safety devices.
27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions
may result in conditions that can produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not
meant to cover all possible conditions and situations that may occur. Common sense, caution and care must
be exercised when installing, maintaining and operating the washer-extractor.
Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the
manufacturer.

69001900
Section 1 Safety Information
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized
technician and using authorized factory parts.

9001900 7
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 2
Introduction
Customer Service
Alliance Laundry Systems is not responsible for
personal injury or property damage resulting from
improper service. Review all service information
before beginning repairs.
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at [phone]
for the name of the nearest authorized parts distributor.
For technical assistance, call [phone].

89001900
Section 2 Introduction
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Model Identification
Information in this manual is applicable to these washer-extractors.
HX18PVQM6
HX18PVQU6
HX18PVXM6
HX18PVXU6
HX25PVQM6
HX25PVQU6
HX25PVXM6
HX25PVXU6
HX35PVQM6
HX35PVQU6
HX35PVXM6
HX35PVXU6
HX55PVNU6
HX55PVQU6
HX55PVXU6
HX75PVNU6
HX75PVQU6
HX100PVNU6
HX100PVQU6
HX135PVNU6
HX135PVQU6
HX165PVNU6
HX165PVQU6
SX18PVQM6
SX18PVQU6
SX18PVXM6
SX18PVXU6
SX25PVQM6
SX25PVQU6
SX25PVXM6
SX25PVXU6
SX35PVQM6
SX35PVQU6
SX35PVXM6
SX35PVXU6
SX55PVNU6
SX55PVQU6
SX55PVXU6
SX75PVNU6
SX75PVQU6
SX100PVNU6
SX100PVQU6
SX135PVNU6
SX135PVQU6
SX165PVNU6
SX165PVQU6
UX18PVNA6
UX18PVNU6
UX18PVPA6
UX18PVPU6
UX18PVQA6
UX18PVQM6
UX18PVQU6
UX18PVXA6
UX18PVXM6
UX18PVXU6
UX25PVNA6
UX25PVNU6
UX25PVPA6
UX25PVPU6
UX25PVQA6
UX25PVQM6
UX25PVQU6
UX25PVXA6
UX25PVXM6
UX25PVXU6
UX35PVNA6
UX35PVNU6
UX35PVPA6
UX35PVPU6
UX35PVQA6
UX35PVQM6
UX35PVQU6
UX35PVXA6
UX35PVXM6
UX35PVXU6
UX55PVNU6
UX55PVPU6
UX55PVQU6
UX55PVXU6
UX75PVNU6
UX75PVPU6
UX75PVQU6
UX100PVNU6
UX100PVPU6
UX100PVQU6
UX135PVNU6
UX135PVPU6
UX135PVQU6
UX165PVNU6
UX165PVPU6
UX165PVQU6

9001900 9
To reduce the risk of electrical shock, fire, explosion, serious injury or death:
• Disconnect electrical power to the washer-extractor before servicing it.
• Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it.
• Never start the washer-extractor with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer-extractor is properly grounded.
W461R1
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 3
Troubleshooting

10 9001900
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
1. WE-8 CONTROL HAS NO VISIBLE DISPLAY (P AND N-VOLTAGE MODELS)
Is there
voltage
(200-240 Volts)
out of the
control
transformer?
Is there
voltage
(380-480 Volts)
into the control
transformer?
The WE-8control has
no visible display.
Is
the main
power circuit
breaker
on?
Turn on the main power
circuit breaker.
NO
YES
Replace the 3.15 Amp fuse.
NO
Is there
voltage (120
Volts) into
and out of the
3.15 Amp
fuse?
YES
Reset and return (either by pulling or by
twisting and pulling) the E-stop switch.
If, after resetting and returning, there is
still no voltage, replace the E-stop
switch.
Check the L2 (blue) and L1 (brown) wires
between the E-stop switch and the power
connector on the main board. Repair or
replace the wires as needed.
Check the cable between the main board
and the keypad for any loose or broken
connections. Repair or replace the cable
as needed.
If the cable is intact, please contact
Alliance Laundry Systems’ customer
service department before replacing
the main board, keypad or cable between
the main board and keypad.
Is there
voltage (120
Volts) into and
out of both sides of
the E-stop
switch?
NO
Is there
voltage (220
Volts) between the
L2 (blue) and L1 (brown)
wires going into the
power connector
on the main
board?
Is the
125 mA fuse
below the power
connector on the
main board blown?
An ohms test is the
recommended
check for
the fuse.
YES
YES
NO
YES
NO
1
2
3
4
5
YES
6
NO
Check the wiring between the main
power block and the control transformer.
Repair or replace the wiring as needed.
Replace the 125 mA fuse.
Replace the control transformer.
NO
YES
7
CFD2S

9001900 11
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Please refer to the following 2 pages for wiring diagram information.

12 9001900
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 1 of 2)
NOTE: Refer to the wiring diagram supplied with your machine.
7
6
54
4
3
2
1

9001900 13
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 2 of 2)
CFD3S
063787600D

14 9001900
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
2. WE-8 CONTROL HAS NO VISIBLE DISPLAY (Q AND X-VOLTAGE MODELS)
Is there
Voltage (120
Volts) into
and out of the
3.15 Amp
fuse?
NO
YES
NO
Reset and return (either by pulling or by
twisting and pulling) the E-stop switch.
If, after resetting and returning, there is
still no voltage, replace the E-stop
switch.
Check the L2 (blue) and L1 (brown) wires
between the E-stop switch and the power
connector on the main board. Repair or
replace the wires as needed.
Check the cable between the main board
and the keypad for any loose or broken
connections. repair or replace the cable
as needed.
If the cable is intact, please contact
Alliance Laundry Systems’ customer
service department before replacing
the main board, keypad or cable between
the main board and keypad.
Is there
voltage (120
Volts) into and
out of both sides of
the e-stop
switch?
Is there
voltage (220
Volts) between the
L2 (blue) and L1 (brown)
wires going into the
power connector
on the main
board?
Is the
125 mA fuse
above the power
connector on the
main board blown?
An ohms test is the
recommended
check for
the fuse.
YES
NO
YES
NO
2
1
3
4
YES
5
6
NO
Replace the 3.15 Amp fuse.
Replace the 125 mA fuse.
YES
CFD4S
The WE-8control has
no visible display.
Is
the main
power circuit
breaker
on?
Turn on the main power
circuit breaker.
NO
YES
Is
there
voltage
(200-240 Volts)
coming out of the
main power block
between wires
L2 (blue) and
L1 (brown)?
Check the main power circuit
breaker and power to the machine.

9001900 15
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Please refer to the following 2 pages for wiring diagram information.

16 9001900
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 1 of 2)
NOTE: Refer to the wiring diagram supplied with your machine.
6

9001900 17
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 2 of 2)
CFD5S
3
3.15 A
4
5
31
2

18 9001900
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
3. NO FILL ANALYSIS
CFD18S
NO
NO
Check the wiring between the
main board and the water valve
that has been programmed to
turn on. Repair or replace the
wiring as needed.
Note: There may be a modular
connector between the wire
and the main board.
2
1
3
YES
Replace or repair the
mechanical parts of the valve
with a repair kit if available. If
a repair kit isn’t available,
replace the entire valve.
YES
NO
Assuming that all
checks were done
correctly, replace the
main board or contact
Alliance Laundry
Systems’ customer
service department to
verify that all checks
have been done
correctly.
Is
there water
coming in through
the water supply
lines?
Check the main water valve
shut-offs to make sure that
they are turned on. Check
inside of the water hoses and
in-line screens for any
blockages.
NO
YES
YES
Is there voltage
(220 Volts) between the
two wires of the
water valve that
has been
programmed to turn
on?
Is
there voltage
(220 Volts) between
the wire from the main
board harness on the water
valve that has been programmed
to turn on?
The red wire is the hot fill,
the gray wire is the cold fill
and the blue wire
is the neutral.
Is there
magnetism within
the center
walls of the
valve
solenoid?
Replace the valve’s solenoid if
available. If the solenoid isn’t
available, replace the entire
valve.